Re: Apple Genius Bar service and Apple Store generally

[Craig Bruce]

Cheers 

We do try to focus on service :)
--

Craig Bruce
Director

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On 05/09/2011, at 1:18 PM, Derek Perry wrote:

> As for resellers, Maxstyle in Myaree are brilliant, no need to go past them.
> Derek
> - Original Message -
> From: Susan Hastings
> To: WAMUG Mailing List
> Sent: Sunday, September 04, 2011 10:03 PM
> Subject: Re: Apple Genius Bar service and Apple Store generally
> 
> Its good news for the Apple Resellers who specialise in Apple products, such 
> as NextByte. What they have to offer is unique.
> 
> On 4/09/2011 12:15 PM, Stuart Evans wrote:
>> 
>> Martin - I’m with Susan. It makes sense for Apple but since when is it about 
>> Apple? Where is the “customer” in customer service? Why shouldn’t you be 
>> able to view and test drive the products and then decide yes thanks I’ll 
>> have that MacBook Air but I need a bit extra RAM and Storage, can I order 
>> now and pick it up (or have it delivered even)? My favourite record store 
>> doesn’t always have the titles I want either but they’ll order them in for 
>> me. If a customer made the effort to come into my store and get advice and 
>> then purchase a product from us only for me to tell them them to go and 
>> order it online, I’d have to be a meathead to expect them to be happy about 
>> it. 
>> 
>> 
>> 
>> 
>> On 4/09/11 11:52 AM, "Susan Hastings"  wrote:
>> 
>> Only thing is, you need to be available to take delivery. I had something 
>> small ordered, and it took more than a week to have it delivered at a time 
>> when I was available. So, ordering from a store and being able to pick it up 
>> when it suits makes sense to me.
>> 
>> 
>> On 04/09/2011, at 11:33 AM, Martin Hill wrote:
>> 
>> On 04/09/2011, at 10:41 AM, Susan Hastings wrote:
>> 
>> The other thing about the Apple Store is that you can't order a build to 
>> order Mac. You either have to purchase from the online store or go to an 
>> Apple Reseller. This strikes me as ridiculous!
>> 
>> I think it actually makes some sense in that the reason most people go to a 
>> physical Apple Store is to be able to walk out with a new Mac off the shelf. 
>>  Custom build-to-order configurations can't be kept in stock in the shop so 
>> they would have to be ordered in anyway so why not order online and have it 
>> delivered to your door?
>> 
>> I guess Apple takes the view that if an item needs to be ordered in, why 
>> attempt to substitute the automated, streamlined online ordering process 
>> from the online store with an in-store process that would take up the time 
>> of an Apple staff member who could probably be better served helping 
>> someone.  They would still I assume help walk anyone through doing an order 
>> from the online store if they had problems?
>> 
>> -Mart
>> 
>> 
>> 
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>> 
>> Stuart Evans
>> T4 Technology
>> 
>> 
>> ALBANY
>> Shop 6, 69 Lockyer Avenue, Albany, WA, 6330
>> T> 08 9842 9660
>> F> 08 9842 9664
>> E> stuart.ev...@t4.com.au
>> 
>> BUNBURY
>> Unit 2/14 Rose Street, Bunbury, WA, 6230
>> T> 08 9721 9660
>> F> 08 9842 9664
>> 
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>> Any opinions

test only

[Bill Cole]

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iPad apps used in teaching physics and maths

[cm]

In response to some requests, here is a list of iPad apps that were demoed at 
tonight's WAMUG meeting. The apps are used in the teaching of Physics tutorials 
and labs, and a Maths tutorial.

The iPad replaces 10 - 20 kg of manuals that I would usually carry in a 
back-pack while cycling to classes, and also carries a whole library of 
reference works that I normally would not be able to take along. Apart from 
having less weight to carry, if the trend catches on for student text books, 
many fewer trees will be felled to make paper.


iBooks - free download.
Apples own classy, fully featured electronic book reader. Includes many visual 
effects that are starting to appear in imitations.
The "collections" feature can be used on the iPad itself to group books.
All the classic physics texts are loaded for reference along with the current 
first year, UWA texts. A library full of information!
I have one young student who was actually issued an eBook Maths text by her 
school. It has a nice feature that tapping on a maths problem jumps to the 
solution and vice versa.

GoodReader - $5.49
Used to mark up PDF's with type annotations, hand written text, and 
highlighting.
Used to access lab manuals, assignments and assignment solutions. Documents 
that benefit from annotation and notes.
It replaces what usually becomes a 5 centimetre thick manilla folder of papers. 
And many poorly printed lab manuals.

Numbers - $10.49
Apple's own user friendly spreadsheet.
Used to record student attendance lists, and grades.
iCloud, when it appears (next month according to the Apple press), will 
automatically sync Numbers spreadsheets between all your Macs and iOS devices.

powerOne SL- free for non-professinal version
This has become my calculator of choice. For the older geek crowd it supports 
Hewlett-Packard reverse polish notation!

Video and iTunes U - included in iOS
iTunes U is just a wonderful resource. For instance there is a Stanford U 
series on Thermodynamics, an Oxford U series on Quantum Mechanics, or for 
software developers there are all the sessions from Apple's latest World Wide 
Developers' Conference.
Many amazing lectures on most every topic are available from top flight 
universities and teaching institutions.

Cheers,
Carlo





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Re: Menubar

[tom samson]

God! That was it the command key. I tried everything else- I was sure I did 
that. A number one geeidiot am I. You never cease to amaze me.
tom
On 06/09/2011, at 6:47 AM, Ronda Brown wrote:

> Hi Tom,
> 
> Can you press and hold the command key and drag the menulet from left to 
> right?
> 
> Sent from Ronni's iPad
> 
> On 06/09/2011, at 6:01 AM, tom samson  wrote:
> 
>> 
>> Yep I know that part but I want to shift the position of the clock in I stat 
>> to nearer the right side- just accustom to having it there. I remember 
>> seeing it done somewhere.
>> tom
>> On 05/09/2011, at 7:44 PM, tom samson wrote:
>> 
>>> 
>>> Is it possible to change the position on the menu bar in Lion?
>>> I like the clock app in iStat Menu more than the apple so I wanted to 
>>> replace it.
>>> tom Samson
>>> 
>>> 
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Re: Menubar

[Ronda Brown]

Hey Tom,

It is the same in Snow Leopard & Lion …  hold the Command key and drag a menu 
icon to a different location in the menu bar.
To remove a status menu, hold the Command key and drag its icon right off the 
menu bar.

Cheers,
Ronni

17" MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt"
2.3GHz / 8GB / 750GB @ 7200rpm HD

OS X 10.6.8 Snow Leopard 
OS X 10.7 Lion
Windows 7 Ultimate (under sufferance)


On 07/09/2011, at 12:22 PM, tom samson wrote:

> God! That was it the command key. I tried everything else- I was sure I did 
> that. A number one geeidiot am I. You never cease to amaze me.
> tom
> On 06/09/2011, at 6:47 AM, Ronda Brown wrote:
> 
>> Hi Tom,
>> 
>> Can you press and hold the command key and drag the menulet from left to 
>> right?
>> 
>> Sent from Ronni's iPad
>> 
>> On 06/09/2011, at 6:01 AM, tom samson  wrote:
>> 
>>> 
>>> Yep I know that part but I want to shift the position of the clock in I 
>>> stat to nearer the right side- just accustom to having it there. I remember 
>>> seeing it done somewhere.
>>> tom
>>> On 05/09/2011, at 7:44 PM, tom samson wrote:
>>> 
 
 Is it possible to change the position on the menu bar in Lion?
 I like the clock app in iStat Menu more than the apple so I wanted to 
 replace it.
 tom Samson
 




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Re: Menubar

[S Beach]

Apparently Ronni, Tom now thinks you are a god.

*"God! That was it the command key."*

I'm pretty sure that's not true but either way we're not worthy :-)


Regards

Shayne


On Wed, Sep 7, 2011 at 12:46 PM, Ronda Brown  wrote:

> Hey Tom,
>
> It is the same in Snow Leopard & Lion …  hold the Command key and drag a
> menu icon to a different location in the menu bar.
> To remove a status menu, hold the Command key and drag its icon right off
> the menu bar.
>
> Cheers,
> Ronni
>  17" MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt"
> 2.3GHz / 8GB / 750GB @ 7200rpm HD
>
> OS X 10.6.8 Snow Leopard
> OS X 10.7 Lion
> Windows 7 Ultimate (under sufferance)
>
>
> On 07/09/2011, at 12:22 PM, tom samson wrote:
>
> God! That was it the command key. I tried everything else- I was sure I did
> that. A number one geeidiot am I. You never cease to amaze me.
> tom
> On 06/09/2011, at 6:47 AM, Ronda Brown wrote:
>
> Hi Tom,
>
> Can you press and hold the command key and drag the menulet from left to
> right?
>
> Sent from Ronni's iPad
>
> On 06/09/2011, at 6:01 AM, tom samson  wrote:
>
>
> Yep I know that part but I want to shift the position of the clock in I
> stat to nearer the right side- just accustom to having it there. I remember
> seeing it done somewhere.
> tom
> On 05/09/2011, at 7:44 PM, tom samson wrote:
>
>
> Is it possible to change the position on the menu bar in Lion?
>
> I like the clock app in iStat Menu more than the apple so I wanted to
> replace it.
>
> tom Samson
>
>
>
>
>
> --
>
> -- The WA Macintosh User Group Mailing List --
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> Guidelines - 
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>



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