Re: Disk Warrior Update Problems

[Ronni Brown]

Alan I've sent you an email offlist  Let me know if you want me to send the 
DiskWarrior.app v 4.4 to you please.

Ronni

> On 24 Nov 2014, at 2:28 pm, Alan Smith  wrote:
> 
> Hi Ronni
> 
> Your instructions are for Installing the DiskWarrior received via download 
> purchase.  They do not seem to apply to me.  But I did follow the steps re 
> trashing and restarting, with no benefit.
> 
> Alsoft sell a new DiskWarrior for $100 or an “Upgrade” for $50.  I understand 
> the software can be downloaded and with a CD/DVD mailed out with a 3-4 weeks 
> wait.  I did not purchase either of these marketing variants.
> 
> Alsoft also provide a free Update with no hard CD provided.  Serial number of 
> the original version must be (and was) provided.  A 2.5MB .dmg file was 
> downloaded to my “downloads” folder.   I assumed the Update version is just 
> the same as the Upgrade, but without a hard copy.
> 
> I think Alsoft are playing games with semantics.  “Update” must refer to DW 
> software, NOT to a different Apple OS.
> 
> The fine print in the Read Me file may explain it:
> 
> The DiskWarrior 4.4 Disc Update
> 
> Please Read This First
> 
> This free updater application allows you to create a new startup disk 
> (CD/DVD) with the latest version of DiskWarrior using your original (factory) 
> DiskWarrior 4.0 to 4.3 disc. You can use your updated disc just as you used 
> your original disc to start up your Mac.
> 
> Please note that your new DiskWarrior disc will contain the latest version of 
> DiskWarrior, but will still contain the same version of Mac OS X as your 
> original DiskWarrior disc. Alsoft cannot update the version of Mac OS X on 
> your disc with this updater application. This means that the disc created by 
> this updater will not be able to start up any Macs that your original 
> DiskWarrior disc is unable to start up. If you have purchased a new Mac that 
> requires a later version of Mac OS X than the copy of Mac OS X on your 
> original DiskWarrior disc, you'll need to purchase an update disc from Alsoft.
> 
> What if I have a new Macintosh that my current DiskWarrior 4 disc will not 
> start?
> 
> You should order a new DiskWarrior disc containing a later version of Mac OS 
> X. You can contact our Customer Service department by calling 1-800-257-6381 
> or 281-353-4090.
> 
> In any case, I think the Update has failed - at least it should have  updated 
> the DW software for the old Snow Leopard utility.
> 
> Cheers
> Alan
>  
> On 24 Nov 2014, at 12:50 pm, Ronni Brown  > wrote:
> 
>> Installing the DiskWarrior you received via download purchase:
>> 
>> Hi Alan,
>> 
>> Did you drag the DW 4.3 Application from Utilities into the Trash and empty 
>> the trash & restart your Mac before trying to install v.4.4?
>> 
>> Installing the DiskWarrior you received via download purchase:
>> 
>> 1) Open the 'DiskWarrior.dmg' file you received via download. This will 
>> cause the disk image named 'DiskWarrior' to appear on your desktop.
>> 
>> 2)  Drag to the trash any existing copy of DiskWarrior you have installed. 
>> You may need to restart in order to empty the trash.
>> 
>> 3) Select the DiskWarrior icon (the icon is a drive with a knight's helmet) 
>> found in the upper left corner of the disk image window and drag it to your 
>> hard disk. Alsoft recommends that DiskWarrior reside in the Utilities folder 
>> within the Applications folder.
>> 
>> 4) To run DiskWarrior from your hard disk, simply double-click the 
>> DiskWarrior icon. 
>> In order to run DiskWarrior, you must be started from Mac OS X 10.3.9 or 
>> later.
>> 
>> Cheers,
>> Ronni
>> 
>> 13-inch MacBook Air (April 2014)
>> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
>> 8GB 1600MHz LPDDR3 SDRAM
>> 512GB PCIe-based Flash Storage
>> 
>> 
>>> On 24 Nov 2014, at 12:04 pm, Alan Smith >> > wrote:
>>> 
>>> Any Disk Warrior users in Wamug?
>>> 
>>> I have Disk Warrior 4.3 on disk and as a soft copy on a good iMac in 
>>> Utilities.  The internal HD on my 2009 iMac is faulty.   I intended to do a 
>>> disk repair with Disk Warrior using Firewire and Target Mode.  Both Macs 
>>> have Mavericks 10.9.5 installed.I downloaded the update for DW ver 4.4 
>>> but cannot install it. 
>>> 
>>> I attempted to use DW 4.3 but received the message “Directory cannot be 
>>> rebuilt.  Disk is a newer version than Disk Warrior”.  Not unexpected, so 
>>> back to trying to get 4.4 working.
>>> 
>>> The general message on opening the .dmg file states: To install update need 
>>> -
>>> (1) original DW disk
>>> (2) admin privileges
>>> (3) 3.5 GB disk space
>>> (4) a blank CD-R or DVD-R.
>>> 
>>> I opted to “continue” and the install process got to accepting licence 
>>> agreement then the message “No recordable devices were found.  You may 
>>> connect one via Firewire or USB and press Rescan, or quit."
>>> 
>>> I inserted a 16GB thumb drive but no change to the messages.  I reformatted 
>>> thumb dr

Re: Disk Warrior Update Problems

[Alan Smith]

Hi Ronni

Your instructions are for Installing the DiskWarrior received via download 
purchase.  They do not seem to apply to me.  But I did follow the steps re 
trashing and restarting, with no benefit.

Alsoft sell a new DiskWarrior for $100 or an “Upgrade” for $50.  I understand 
the software can be downloaded and with a CD/DVD mailed out with a 3-4 weeks 
wait.  I did not purchase either of these marketing variants.

Alsoft also provide a free Update with no hard CD provided.  Serial number of 
the original version must be (and was) provided.  A 2.5MB .dmg file was 
downloaded to my “downloads” folder.   I assumed the Update version is just the 
same as the Upgrade, but without a hard copy.

I think Alsoft are playing games with semantics.  “Update” must refer to DW 
software, NOT to a different Apple OS.

The fine print in the Read Me file may explain it:

The DiskWarrior 4.4 Disc Update

Please Read This First

This free updater application allows you to create a new startup disk (CD/DVD) 
with the latest version of DiskWarrior using your original (factory) 
DiskWarrior 4.0 to 4.3 disc. You can use your updated disc just as you used 
your original disc to start up your Mac.

Please note that your new DiskWarrior disc will contain the latest version of 
DiskWarrior, but will still contain the same version of Mac OS X as your 
original DiskWarrior disc. Alsoft cannot update the version of Mac OS X on your 
disc with this updater application. This means that the disc created by this 
updater will not be able to start up any Macs that your original DiskWarrior 
disc is unable to start up. If you have purchased a new Mac that requires a 
later version of Mac OS X than the copy of Mac OS X on your original 
DiskWarrior disc, you'll need to purchase an update disc from Alsoft.

What if I have a new Macintosh that my current DiskWarrior 4 disc will not 
start?

You should order a new DiskWarrior disc containing a later version of Mac OS X. 
You can contact our Customer Service department by calling 1-800-257-6381 or 
281-353-4090.

In any case, I think the Update has failed - at least it should have  updated 
the DW software for the old Snow Leopard utility.

Cheers
Alan
 
On 24 Nov 2014, at 12:50 pm, Ronni Brown  wrote:

> Installing the DiskWarrior you received via download purchase:
> 
> Hi Alan,
> 
> Did you drag the DW 4.3 Application from Utilities into the Trash and empty 
> the trash & restart your Mac before trying to install v.4.4?
> 
> Installing the DiskWarrior you received via download purchase:
> 
> 1) Open the 'DiskWarrior.dmg' file you received via download. This will cause 
> the disk image named 'DiskWarrior' to appear on your desktop.
> 
> 2)  Drag to the trash any existing copy of DiskWarrior you have installed. 
> You may need to restart in order to empty the trash.
> 
> 3) Select the DiskWarrior icon (the icon is a drive with a knight's helmet) 
> found in the upper left corner of the disk image window and drag it to your 
> hard disk. Alsoft recommends that DiskWarrior reside in the Utilities folder 
> within the Applications folder.
> 
> 4) To run DiskWarrior from your hard disk, simply double-click the 
> DiskWarrior icon. 
> In order to run DiskWarrior, you must be started from Mac OS X 10.3.9 or 
> later.
> 
> Cheers,
> Ronni
> 
> 13-inch MacBook Air (April 2014)
> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
> 8GB 1600MHz LPDDR3 SDRAM
> 512GB PCIe-based Flash Storage
> 
> 
>> On 24 Nov 2014, at 12:04 pm, Alan Smith  wrote:
>> 
>> Any Disk Warrior users in Wamug?
>> 
>> I have Disk Warrior 4.3 on disk and as a soft copy on a good iMac in 
>> Utilities.  The internal HD on my 2009 iMac is faulty.   I intended to do a 
>> disk repair with Disk Warrior using Firewire and Target Mode.  Both Macs 
>> have Mavericks 10.9.5 installed.I downloaded the update for DW ver 4.4 
>> but cannot install it. 
>> 
>> I attempted to use DW 4.3 but received the message “Directory cannot be 
>> rebuilt.  Disk is a newer version than Disk Warrior”.  Not unexpected, so 
>> back to trying to get 4.4 working.
>> 
>> The general message on opening the .dmg file states: To install update need -
>> (1) original DW disk
>> (2) admin privileges
>> (3) 3.5 GB disk space
>> (4) a blank CD-R or DVD-R.
>> 
>> I opted to “continue” and the install process got to accepting licence 
>> agreement then the message “No recordable devices were found.  You may 
>> connect one via Firewire or USB and press Rescan, or quit."
>> 
>> I inserted a 16GB thumb drive but no change to the messages.  I reformatted 
>> thumb drive to Mac OS extended (journaled) and with GUID partition table.  
>> Still no progress.  Tried again with DW 4.3 copied to the USB drive.  Still 
>> no progress.  Bought a new 1TB USB 3 hard drive and formatted it as above.  
>> Still no progress.
>> 
>> Found that information on the Alsoft (DW) website is confusing and the FAQs 
>> are Dorothy Dixers.
>> 
>> The Update page includes the followin

Re: Disk Warrior Update Problems

[Ronni Brown]

Installing the DiskWarrior you received via download purchase:

Hi Alan,

Did you drag the DW 4.3 Application from Utilities into the Trash and empty the 
trash & restart your Mac before trying to install v.4.4?

Installing the DiskWarrior you received via download purchase:

1) Open the 'DiskWarrior.dmg' file you received via download. This will cause 
the disk image named 'DiskWarrior' to appear on your desktop.

2)  Drag to the trash any existing copy of DiskWarrior you have installed. You 
may need to restart in order to empty the trash.

3) Select the DiskWarrior icon (the icon is a drive with a knight's helmet) 
found in the upper left corner of the disk image window and drag it to your 
hard disk. Alsoft recommends that DiskWarrior reside in the Utilities folder 
within the Applications folder.

4) To run DiskWarrior from your hard disk, simply double-click the DiskWarrior 
icon. 
In order to run DiskWarrior, you must be started from Mac OS X 10.3.9 or later.

Cheers,
Ronni

13-inch MacBook Air (April 2014)
1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
8GB 1600MHz LPDDR3 SDRAM
512GB PCIe-based Flash Storage


> On 24 Nov 2014, at 12:04 pm, Alan Smith  wrote:
> 
> Any Disk Warrior users in Wamug?
> 
> I have Disk Warrior 4.3 on disk and as a soft copy on a good iMac in 
> Utilities.  The internal HD on my 2009 iMac is faulty.   I intended to do a 
> disk repair with Disk Warrior using Firewire and Target Mode.  Both Macs have 
> Mavericks 10.9.5 installed.I downloaded the update for DW ver 4.4 but 
> cannot install it. 
> 
> I attempted to use DW 4.3 but received the message “Directory cannot be 
> rebuilt.  Disk is a newer version than Disk Warrior”.  Not unexpected, so 
> back to trying to get 4.4 working.
> 
> The general message on opening the .dmg file states: To install update need -
> (1) original DW disk
> (2) admin privileges
> (3) 3.5 GB disk space
> (4) a blank CD-R or DVD-R.
> 
> I opted to “continue” and the install process got to accepting licence 
> agreement then the message “No recordable devices were found.  You may 
> connect one via Firewire or USB and press Rescan, or quit."
> 
> I inserted a 16GB thumb drive but no change to the messages.  I reformatted 
> thumb drive to Mac OS extended (journaled) and with GUID partition table.  
> Still no progress.  Tried again with DW 4.3 copied to the USB drive.  Still 
> no progress.  Bought a new 1TB USB 3 hard drive and formatted it as above.  
> Still no progress.
> 
> Found that information on the Alsoft (DW) website is confusing and the FAQs 
> are Dorothy Dixers.
> 
> The Update page includes the following information:
> "Uses your original 4.0-4.3 disc to create a new startup disc containing 
> DiskWarrior 4 version 4.4. The new disc will only start up the same Mac 
> models as the original disc.”   The last sentence is alarming.  Does it mean 
> Mac OS version? 
> 
> Any advice on how to install the update?
> 
> Regards, 
> Alan
> 
> Alan Smith
>  Late 2012 iMac 27" Intel Quad Core i5  Fusion 3.2GHz 8G RAM - OSX 10.9.5 
> Mavericks
>  Late 2009 iMac 21.5" Intel Core 2 Duo 3.06GHz 12G RAM - OSX 10.9.5 Mavericks
> 
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Re: Walt Mossberg on the Return of the Mac

[Michael Hawkins]

My use of the word "targets" was in response to Peter's comment which was as 
regards Apple's software and hardware supplied to Apple users. I merely made 
the point that Apple supplies software for use on Windows equipment.

Thus comments below arise out of use of extracts from my email out of context.

Michael.


> On 24 Nov 2014, at 10:00 am, Ronda Brown  wrote:
> 
> 
>> On 24 Nov 2014, at 7:37 am, Peter Hinchliffe  
>> wrote:
>> 
>> 
>>> On 21 Nov 2014, at 11:27 am, Ronda Brown  wrote:
>>> 
>>> 
>>> On 21 Nov 2014, at 8:57 am, Michael Hawkins 
>>>  wrote:
>>> 
 Another point of difference is that Apple also targets Windows users. My 
 wife, for example, has a Toshiba laptop, iPod, iPad and iPhone and is now 
 thoroughly disillusioned because of the effect on connectivity following 
 on from the release of iOS 8.
>> 
>> Wow. Just wow. How difficult it is to "debate" opinions and suspicions. I 
>> for one am not wasting any more time with this stuff.
> 
> I agree Peter! 
> I don't mind healthy debate based on "facts" and "knowledge of the subject" 
> but not "innuendos and preconceived opinions".
> 
> Cheers,
> Ronni
> 
>> 
>> Peter HinchliffeApwin Computer Services
>> FileMaker Pro Solutions Developer
>> Perth, Western Australia
>> Phone (618) 9332 6482Mob 0403 046 948
>> 
>> Mac because I prefer it -- Windows because I have to.
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> Guidelines - 
> Settings & Unsubscribe - 
> 
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Disk Warrior Update Problems

[Alan Smith]

Any Disk Warrior users in Wamug?

I have Disk Warrior 4.3 on disk and as a soft copy on a good iMac in Utilities. 
 The internal HD on my 2009 iMac is faulty.   I intended to do a disk repair 
with Disk Warrior using Firewire and Target Mode.  Both Macs have Mavericks 
10.9.5 installed.I downloaded the update for DW ver 4.4 but cannot install 
it. 

I attempted to use DW 4.3 but received the message “Directory cannot be 
rebuilt.  Disk is a newer version than Disk Warrior”.  Not unexpected, so back 
to trying to get 4.4 working.

The general message on opening the .dmg file states: To install update need -
 (1) original DW disk
 (2) admin privileges
 (3) 3.5 GB disk space
 (4) a blank CD-R or DVD-R.

I opted to “continue” and the install process got to accepting licence 
agreement then the message “No recordable devices were found.  You may connect 
one via Firewire or USB and press Rescan, or quit."

I inserted a 16GB thumb drive but no change to the messages.  I reformatted 
thumb drive to Mac OS extended (journaled) and with GUID partition table.  
Still no progress.  Tried again with DW 4.3 copied to the USB drive.  Still no 
progress.  Bought a new 1TB USB 3 hard drive and formatted it as above.  Still 
no progress.

Found that information on the Alsoft (DW) website is confusing and the FAQs are 
Dorothy Dixers.

The Update page includes the following information:
"Uses your original 4.0-4.3 disc to create a new startup disc containing 
DiskWarrior 4 version 4.4. The new disc will only start up the same Mac models 
as the original disc.”   The last sentence is alarming.  Does it mean Mac OS 
version? 

Any advice on how to install the update?

Regards, 
Alan

Alan Smith
  Late 2012 iMac 27" Intel Quad Core i5  Fusion 3.2GHz 8G RAM - OSX 10.9.5 
Mavericks
  Late 2009 iMac 21.5" Intel Core 2 Duo 3.06GHz 12G RAM - OSX 10.9.5 Mavericks









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Re: Walt Mossberg on the Return of the Mac

[Ronda Brown]

> On 24 Nov 2014, at 7:37 am, Peter Hinchliffe  
> wrote:
> 
> 
>> On 21 Nov 2014, at 11:27 am, Ronda Brown  wrote:
>> 
>> 
>> On 21 Nov 2014, at 8:57 am, Michael Hawkins 
>>  wrote:
>> 
>>> Another point of difference is that Apple also targets Windows users. My 
>>> wife, for example, has a Toshiba laptop, iPod, iPad and iPhone and is now 
>>> thoroughly disillusioned because of the effect on connectivity following on 
>>> from the release of iOS 8.
> 
> Wow. Just wow. How difficult it is to "debate" opinions and suspicions. I for 
> one am not wasting any more time with this stuff.

I agree Peter! 
I don't mind healthy debate based on "facts" and "knowledge of the subject" but 
not "innuendos and preconceived opinions".

Cheers,
Ronni

> 
> Peter HinchliffeApwin Computer Services
> FileMaker Pro Solutions Developer
> Perth, Western Australia
> Phone (618) 9332 6482Mob 0403 046 948
> 
> Mac because I prefer it -- Windows because I have to.
> 
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Re: WiFi Home Network with Ethernet.

[Alan Smith]

Thanks Peter

Connecting the ethernet cable had automatically set ethernet to the top of the 
list.  I hadn’t looked at the gear icon to realize it also set the “service 
order” parameter.  

I think I had both ethernet and WiFi working in the past when I had a Belkin 
modem/router with lower WiFi specs.  (Perhaps 2.4GHz only?)

Cheers
Alan

On 24 Nov 2014, at 7:55 am, Peter Hinchliffe  wrote:

> 
>> On 21 Nov 2014, at 7:33 pm, Alan Smith  wrote:
>> 
>> My home network has been wholly WiFi for nearly two years.  Works well 
>> enough, but I’m looking for improvement.  Network consists of 2 iMacs, iPad, 
>> iPhone and Apple TV to a Time Capsule base (and to an iiNet Bob Lite NBN 
>> FTTH modem).  (Phone not used much on network.)   I seem to get noticeable 
>> wait-time on Apple TV and AirDrop due to Time Machine backups.
>> 
>> I just plugged in a Cat6 Ethernet patch cable from one iMac to the Time 
>> Capsule.   All seems to work OK.   Apple - System Preferences - Networks 
>> show both WiFi and Ethernet are now connected.   Are there any settings or 
>> preferences that need to be changed?  Can the iMac be forced to use the 
>> Ethernet connection for Time Machine backups to “free-up” the WiFi?  Or is 
>> this not relevant?
>> 
> 
> This simplest and most obvious approach is simply to turn WiFi off on your 
> iMac. This has to force it to use ethernet. If for some reason you find it 
> necessary to have both WiFi and Ethernet running at the same time, go to 
> Apple Menu > System Preferences > Network. Click on the little Gear icon at 
> the bottom of the Services list at he left of the window. Choose Set Service 
> Order... from the menu and move ethernet to the top of the list, if it's not 
> there already. Click OK and close Network Preferences. It's not possible to 
> specify any particular network protocol, at the user level anyway, for any 
> particular activity. Your Mac will simply use the first one it finds. If, for 
> some reason, it can't use the ethernet connection (cable unplugged, for 
> example) it will default to the next available, ie, WiFi. By making sure that 
> ethernet is at the top of the list as described above, you are doing all you 
> can to "force the issue".
> 
> BTW - it's advisable whenever possible to have at least one computer 
> hardwired to your Time Capsule, since WiFi is not 100% reliable for a variety 
> of reasons. You've obviously had a good run until now, but you are now 
> enjoying the optimal configuration. 
> 
> Peter HinchliffeApwin Computer Services
> FileMaker Pro Solutions Developer
> Perth, Western Australia
> Phone (618) 9332 6482Mob 0403 046 948
> 
> Mac because I prefer it -- Windows because I have to.
> 
> -- The WA Macintosh User Group Mailing List --
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> Guidelines - 
> Settings & Unsubscribe - 
> 

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Re: WiFi Home Network with Ethernet.

[Peter Hinchliffe]

> On 21 Nov 2014, at 7:33 pm, Alan Smith  wrote:
> 
> My home network has been wholly WiFi for nearly two years.  Works well 
> enough, but I’m looking for improvement.  Network consists of 2 iMacs, iPad, 
> iPhone and Apple TV to a Time Capsule base (and to an iiNet Bob Lite NBN FTTH 
> modem).  (Phone not used much on network.)   I seem to get noticeable 
> wait-time on Apple TV and AirDrop due to Time Machine backups.
> 
> I just plugged in a Cat6 Ethernet patch cable from one iMac to the Time 
> Capsule.   All seems to work OK.   Apple - System Preferences - Networks show 
> both WiFi and Ethernet are now connected.   Are there any settings or 
> preferences that need to be changed?  Can the iMac be forced to use the 
> Ethernet connection for Time Machine backups to “free-up” the WiFi?  Or is 
> this not relevant?
> 

This simplest and most obvious approach is simply to turn WiFi off on your 
iMac. This has to force it to use ethernet. If for some reason you find it 
necessary to have both WiFi and Ethernet running at the same time, go to Apple 
Menu > System Preferences > Network. Click on the little Gear icon at the 
bottom of the Services list at he left of the window. Choose Set Service 
Order... from the menu and move ethernet to the top of the list, if it's not 
there already. Click OK and close Network Preferences. It's not possible to 
specify any particular network protocol, at the user level anyway, for any 
particular activity. Your Mac will simply use the first one it finds. If, for 
some reason, it can't use the ethernet connection (cable unplugged, for 
example) it will default to the next available, ie, WiFi. By making sure that 
ethernet is at the top of the list as described above, you are doing all you 
can to "force the issue".

BTW - it's advisable whenever possible to have at least one computer hardwired 
to your Time Capsule, since WiFi is not 100% reliable for a variety of reasons. 
You've obviously had a good run until now, but you are now enjoying the optimal 
configuration. 

Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Mob 0403 046 948

Mac because I prefer it -- Windows because I have to.

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Re: iMac fails to complete start up sequence

[Ronda Brown]

Hi Alan,

>  To extend your suggestion, I could copy the app to the 2012 iMac and 
> download (?) version 4.4.  

Yes.

> Or even use the 2009 backup as the 2012 Startup disk.   A too-simple view of 
> things?

Follow my previous instructions below - Use the 2012 iMac to run DW - TDM 2009 

> You seem to suggest that Disk Warrior may succeed where Apple Disk Repair 
> failed

Disk Warrior can often repair a Hard Drive that Disk Utility can not repair.

Cheers,
Ronni


> On 23 Nov 2014, at 10:33 pm, Alan Smith  wrote:
> 
> Hi Ronni
> 
> I had just checked to see if Disk Warrior was installed on the 2009 iMac 
> SuperDuper backup.  It is!  But I think it would be safer to leave any action 
> until tomorrow.To extend your suggestion, I could copy the app to the 
> 2012 iMac and download (?) version 4.4.  

> Or even use the 2009 backup as the 2012 Startup disk.   A too-simple view of 
> things?
> 
> You seem to suggest that Disk Warrior may succeed where Apple Disk Repair 
> failed.   It was the high regard held for DW that caused me to buy it in the 
> first place, but I never had occasion to use it; then it slipped from memory. 
>  I would like a fair diagnosis before I call in the Consulting Wizard: the 
> 2009 iMac has no ethernet due to lightning damage 2 years ago, so it may be 
> time for a beautiful machine to go to a retirement home - or the street verge.
> 
> Cheers
> Alan
> 
>> On 23 Nov 2014, at 9:25 pm, Ronni Brown  wrote:
>> 
>> Hi Alan,
>> 
>> Might be time to call in your Apple Consultant / Technician as the Hard 
>> Drive might be failing and need replacing.
>> 
>> You mentioned some time ago both your iMacs 2009 & 2012 are running OS X 
>> 10.9 Mavericks
>> 
>> As your newer iMac 2012 has Thunderbolt connection - your older 2009 has 
>> FW800 connection
>> 
>> Do you have Disk Warrior v4.4 installed in Utilities on the 2012 iMac? If 
>> you have v4.3 installed in Utilities you can use the free updater for 
>> existing owners of DiskWarrior 4 versions 4.0-4.3 to download version 4.4 
>> (you need your serial number)
>> 
>> You could then use Target Disk Mode by connecting both iMacs via Thunderbolt 
>> to Firewire Adaptor cable.
>> First: Have both iMacs connected to Power & Disconnect anything connected to 
>> your iMacs other than Keyboard & Mouse
>> 
>> Target Disk Mode:
>> 
>> Shutdown target 2009 iMac - Your 2012 ‘host’ iMac can be running.
>> 
>> 1. Connect two iMacs with a Thunderbolt to FireWire cable where the 2012 
>> iMac is the “host” and the 2009 iMac is a “target”. 
>> 
>> 2. The host 2012 iMac should be running an OS X in which DiskWarrior 4.4 
>> runs. 
>> 
>> In this scenario, the target 2009 iMac is the Mac whose disk you are trying 
>> to fix/rebuild. 
>> 3. Start the 2009 iMac and immediately Press & Hold the “ T “ key down until 
>> the Firewire icon appears
>> 
>> 4. The target Mac’s drive will appear as a usable drive on the host Mac.
>> 
>> 5. Run DiskWarrior from the host Mac and rebuild the target Mac’s disk. 
>> 
>> Cheers,
>> Ronni
>> 
>> 
>>> On 23 Nov 2014, at 6:30 pm, Alan Smith  wrote:
>>> 
>>> Hi Ronni
>>> 
>>> No joy I’m afraid.
>>> 
>>> Also no chime at startup this time - just a litle squeak.  But loaded Boot 
>>> Manager OK.
>>> 
>>> Using Recovery HD, SMART was shown as “verified”.  Ran DU Repair Disk twice 
>>> but had same error message each time “Disk Utility can’t repair the disk - 
>>> - reformat”.  No errors noted as fixed.   Verify and Repair Permissions 
>>> remained greyed out.
>>> 
>>> I have Disk Warrior 4.3 on a CD - some years old now.   The only CD drive 
>>> is on the faulty Mac!
>>> 
>>> Cheers
>>> Alan
>>> 
>>> 
 On 23 Nov 2014, at 4:17 pm, Ronni Brown  wrote:
 
 Hi Alan,
 
 If you don’t have DiskWarrior on another Mac that you could boot from and 
 try to Repair the iMac’s Hard Drive.
 
 First:  Disconnect all devices connected to your iMac - only leave 
 connected Keyboard & Mouse.
 
 Boot to the Recovery HD: Restart the computer and after the chime press 
 and hold down the COMMAND and R keys until the menu screen appears. 
 Alternatively, restart the computer and after the chime press and hold 
 down the OPTION key until the boot manager screen appears. Select the 
 Recovery HD and click on the downward pointing arrow button.
  
 Repair the Hard Drive and Permissions: Upon startup select Disk Utility 
 from the main menu. Repair the Hard Drive and Permissions as follows.
  
 When the recovery menu appears select Disk Utility. After DU loads select 
 your hard drive entry (mfgr.'s ID and drive size) from the the left side 
 list.  In the DU status area you will see an entry for the S.M.A.R.T. 
 status of the hard drive.  If it does not say "Verified" then the hard 
 drive is failing or failed. (SMART status is not reported on external 
 Firewire or USB drives.) 
 
 If the drive is "Verified" then select your OS X volume from 

Re: iMac fails to complete start up sequence

[Alan Smith]

Hi Ronni

I had just checked to see if Disk Warrior was installed on the 2009 iMac 
SuperDuper backup.  It is!  But I think it would be safer to leave any action 
until tomorrow.To extend your suggestion, I could copy the app to the 2012 
iMac and download (?) version 4.4.  Or even use the 2009 backup as the 2012 
Startup disk.   A too-simple view of things?

You seem to suggest that Disk Warrior may succeed where Apple Disk Repair 
failed.   It was the high regard held for DW that caused me to buy it in the 
first place, but I never had occasion to use it; then it slipped from memory.  
I would like a fair diagnosis before I call in the Consulting Wizard: the 2009 
iMac has no ethernet due to lightning damage 2 years ago, so it may be time for 
a beautiful machine to go to a retirement home - or the street verge.

Cheers
Alan

On 23 Nov 2014, at 9:25 pm, Ronni Brown  wrote:

> Hi Alan,
> 
> Might be time to call in your Apple Consultant / Technician as the Hard Drive 
> might be failing and need replacing.
> 
> You mentioned some time ago both your iMacs 2009 & 2012 are running OS X 10.9 
> Mavericks
> 
> As your newer iMac 2012 has Thunderbolt connection - your older 2009 has 
> FW800 connection
> 
> Do you have Disk Warrior v4.4 installed in Utilities on the 2012 iMac? If you 
> have v4.3 installed in Utilities you can use the free updater for existing 
> owners of DiskWarrior 4 versions 4.0-4.3 to download version 4.4 (you need 
> your serial number)
> 
> You could then use Target Disk Mode by connecting both iMacs via Thunderbolt 
> to Firewire Adaptor cable.
> First: Have both iMacs connected to Power & Disconnect anything connected to 
> your iMacs other than Keyboard & Mouse
> 
> Target Disk Mode:
> 
> Shutdown target 2009 iMac - Your 2012 ‘host’ iMac can be running.
> 
> 1. Connect two iMacs with a Thunderbolt to FireWire cable where the 2012 iMac 
> is the “host” and the 2009 iMac is a “target”. 
> 
> 2. The host 2012 iMac should be running an OS X in which DiskWarrior 4.4 
> runs. 
> 
> In this scenario, the target 2009 iMac is the Mac whose disk you are trying 
> to fix/rebuild. 
> 3. Start the 2009 iMac and immediately Press & Hold the “ T “ key down until 
> the Firewire icon appears
> 
> 4. The target Mac’s drive will appear as a usable drive on the host Mac.
> 
> 5. Run DiskWarrior from the host Mac and rebuild the target Mac’s disk. 
> 
> Cheers,
> Ronni
> 
> 
>> On 23 Nov 2014, at 6:30 pm, Alan Smith  wrote:
>> 
>> Hi Ronni
>> 
>> No joy I’m afraid.
>> 
>> Also no chime at startup this time - just a litle squeak.  But loaded Boot 
>> Manager OK.
>> 
>> Using Recovery HD, SMART was shown as “verified”.  Ran DU Repair Disk twice 
>> but had same error message each time “Disk Utility can’t repair the disk - - 
>> reformat”.  No errors noted as fixed.   Verify and Repair Permissions 
>> remained greyed out.
>> 
>> I have Disk Warrior 4.3 on a CD - some years old now.   The only CD drive is 
>> on the faulty Mac!
>> 
>> Cheers
>> Alan
>> 
>> 
>> On 23 Nov 2014, at 4:17 pm, Ronni Brown  wrote:
>> 
>>> Hi Alan,
>>> 
>>> If you don’t have DiskWarrior on another Mac that you could boot from and 
>>> try to Repair the iMac’s Hard Drive.
>>> 
>>> First:  Disconnect all devices connected to your iMac - only leave 
>>> connected Keyboard & Mouse.
>>> 
>>> Boot to the Recovery HD: Restart the computer and after the chime press and 
>>> hold down the COMMAND and R keys until the menu screen appears. 
>>> Alternatively, restart the computer and after the chime press and hold down 
>>> the OPTION key until the boot manager screen appears. Select the Recovery 
>>> HD and click on the downward pointing arrow button.
>>>  
>>> Repair the Hard Drive and Permissions: Upon startup select Disk Utility 
>>> from the main menu. Repair the Hard Drive and Permissions as follows.
>>>  
>>> When the recovery menu appears select Disk Utility. After DU loads select 
>>> your hard drive entry (mfgr.'s ID and drive size) from the the left side 
>>> list.  In the DU status area you will see an entry for the S.M.A.R.T. 
>>> status of the hard drive.  If it does not say "Verified" then the hard 
>>> drive is failing or failed. (SMART status is not reported on external 
>>> Firewire or USB drives.) 
>>> 
>>> If the drive is "Verified" then select your OS X volume from the list on 
>>> the left (sub-entry below the drive entry,) click on the First Aid tab, 
>>> then click on the Repair Disk button. 
>>> 
>>> If DU reports any errors that have been fixed, then re-run Repair Disk 
>>> until no errors are reported. 
>>> If no errors are reported click on the Repair Permissions button. Wait 
>>> until the operation completes, then quit DU and return to the main menu.
>>>  
>>> Reinstall Mavericks: Select Reinstall Mavericks and click on the Continue 
>>> button.
>>>  
>>> Note: You will need an active Internet connection. I suggest using Ethernet 
>>> if possible because it is three times faster than wireless.
>>> 
 On 23 

Re: iMac fails to complete start up sequence

[Ronni Brown]

Hi Alan,

Might be time to call in your Apple Consultant / Technician as the Hard Drive 
might be failing and need replacing.

You mentioned some time ago both your iMacs 2009 & 2012 are running OS X 10.9 
Mavericks

As your newer iMac 2012 has Thunderbolt connection - your older 2009 has FW800 
connection

Do you have Disk Warrior v4.4 installed in Utilities on the 2012 iMac? If you 
have v4.3 installed in Utilities you can use the free updater  
for existing owners 
of DiskWarrior 4 versions 4.0-4.3 to download version 4.4 (you need your serial 
number)

You could then use Target Disk Mode by connecting both iMacs via Thunderbolt to 
Firewire Adaptor cable.
First: Have both iMacs connected to Power & Disconnect anything connected to 
your iMacs other than Keyboard & Mouse

Target Disk Mode:

Shutdown target 2009 iMac - Your 2012 ‘host’ iMac can be running.

1. Connect two iMacs with a Thunderbolt to FireWire cable where the 2012 iMac 
is the “host” and the 2009 iMac is a “target”. 

2. The host 2012 iMac should be running an OS X in which DiskWarrior 4.4 runs. 

In this scenario, the target 2009 iMac is the Mac whose disk you are trying to 
fix/rebuild. 
3. Start the 2009 iMac and immediately Press & Hold the “ T “ key down until 
the Firewire icon appears

4. The target Mac’s drive will appear as a usable drive on the host Mac.

5. Run DiskWarrior from the host Mac and rebuild the target Mac’s disk. 

Cheers,
Ronni


> On 23 Nov 2014, at 6:30 pm, Alan Smith  wrote:
> 
> Hi Ronni
> 
> No joy I’m afraid.
> 
> Also no chime at startup this time - just a litle squeak.  But loaded Boot 
> Manager OK.
> 
> Using Recovery HD, SMART was shown as “verified”.  Ran DU Repair Disk twice 
> but had same error message each time “Disk Utility can’t repair the disk - - 
> reformat”.  No errors noted as fixed.   Verify and Repair Permissions 
> remained greyed out.
> 
> I have Disk Warrior 4.3 on a CD - some years old now.   The only CD drive is 
> on the faulty Mac!
> 
> Cheers
> Alan
> 
> 
> On 23 Nov 2014, at 4:17 pm, Ronni Brown  > wrote:
> 
>> Hi Alan,
>> 
>> If you don’t have DiskWarrior on another Mac that you could boot from and 
>> try to Repair the iMac’s Hard Drive.
>> 
>> First:  Disconnect all devices connected to your iMac - only leave connected 
>> Keyboard & Mouse.
>> 
>> Boot to the Recovery HD: Restart the computer and after the chime press and 
>> hold down the COMMAND and R keys until the menu screen appears. 
>> Alternatively, restart the computer and after the chime press and hold down 
>> the OPTION key until the boot manager screen appears. Select the Recovery HD 
>> and click on the downward pointing arrow button.
>>  
>> Repair the Hard Drive and Permissions: Upon startup select Disk Utility from 
>> the main menu. Repair the Hard Drive and Permissions as follows.
>>  
>> When the recovery menu appears select Disk Utility. After DU loads select 
>> your hard drive entry (mfgr.'s ID and drive size) from the the left side 
>> list.  In the DU status area you will see an entry for the S.M.A.R.T. status 
>> of the hard drive.  If it does not say "Verified" then the hard drive is 
>> failing or failed. (SMART status is not reported on external Firewire or USB 
>> drives.) 
>> 
>> If the drive is "Verified" then select your OS X volume from the list on the 
>> left (sub-entry below the drive entry,) click on the First Aid tab, then 
>> click on the Repair Disk button. 
>> 
>> If DU reports any errors that have been fixed, then re-run Repair Disk until 
>> no errors are reported. 
>> If no errors are reported click on the Repair Permissions button. Wait until 
>> the operation completes, then quit DU and return to the main menu.
>>  
>> Reinstall Mavericks: Select Reinstall Mavericks and click on the Continue 
>> button.
>>  
>> Note: You will need an active Internet connection. I suggest using Ethernet 
>> if possible because it is three times faster than wireless.
>> 
>>> On 23 Nov 2014, at 3:46 pm, Alan Smith >> > wrote:
>>> 
>>> Update on issue - - -.
>>> 
>>> Booted from a 4-week old SuperDuper backup (on a Firewire drive).  Held 
>>> Option key while powering on.  Operations are very slow and I don’t know if 
>>> I’m responding to the SuperDuper or iMac messages.   Got boot disk options 
>>> - Macintosh HD; recovery disk and SuperDuper disk.  Selected SuperDuper and 
>>> logged in. 
>>> 
>>> Got information message: “OSX can’t repair the disk Macintosh HD … you can 
>>> still open or copy files … backup and repair a.s.a.p."
>>> 
>>> Started Disk Utility and Verified disk Macintosh HD.  After step “check 
>>> catalog file” got messages in red:  Invalid key length. The volume 
>>> Macintosh HD could not be verified completely.  Error: this disk needs to 
>>> be repaired. Click Repair Disk.
>>> 
>>> Did Repair Disk and got message “Error: Disk Utility can’t repair the disk 
>>> - - - reformat

Re: iMac fails to complete start up sequence

[Alan Smith]

Hi Ronni

No joy I’m afraid.

Also no chime at startup this time - just a litle squeak.  But loaded Boot 
Manager OK.

Using Recovery HD, SMART was shown as “verified”.  Ran DU Repair Disk twice but 
had same error message each time “Disk Utility can’t repair the disk - - 
reformat”.  No errors noted as fixed.   Verify and Repair Permissions remained 
greyed out.

I have Disk Warrior 4.3 on a CD - some years old now.   The only CD drive is on 
the faulty Mac!

Cheers
Alan


On 23 Nov 2014, at 4:17 pm, Ronni Brown  wrote:

> Hi Alan,
> 
> If you don’t have DiskWarrior on another Mac that you could boot from and try 
> to Repair the iMac’s Hard Drive.
> 
> First:  Disconnect all devices connected to your iMac - only leave connected 
> Keyboard & Mouse.
> 
> Boot to the Recovery HD: Restart the computer and after the chime press and 
> hold down the COMMAND and R keys until the menu screen appears. 
> Alternatively, restart the computer and after the chime press and hold down 
> the OPTION key until the boot manager screen appears. Select the Recovery HD 
> and click on the downward pointing arrow button.
>  
> Repair the Hard Drive and Permissions: Upon startup select Disk Utility from 
> the main menu. Repair the Hard Drive and Permissions as follows.
>  
> When the recovery menu appears select Disk Utility. After DU loads select 
> your hard drive entry (mfgr.'s ID and drive size) from the the left side 
> list.  In the DU status area you will see an entry for the S.M.A.R.T. status 
> of the hard drive.  If it does not say "Verified" then the hard drive is 
> failing or failed. (SMART status is not reported on external Firewire or USB 
> drives.) 
> 
> If the drive is "Verified" then select your OS X volume from the list on the 
> left (sub-entry below the drive entry,) click on the First Aid tab, then 
> click on the Repair Disk button. 
> 
> If DU reports any errors that have been fixed, then re-run Repair Disk until 
> no errors are reported. 
> If no errors are reported click on the Repair Permissions button. Wait until 
> the operation completes, then quit DU and return to the main menu.
>  
> Reinstall Mavericks: Select Reinstall Mavericks and click on the Continue 
> button.
>  
> Note: You will need an active Internet connection. I suggest using Ethernet 
> if possible because it is three times faster than wireless.
> 
>> On 23 Nov 2014, at 3:46 pm, Alan Smith  wrote:
>> 
>> Update on issue - - -.
>> 
>> Booted from a 4-week old SuperDuper backup (on a Firewire drive).  Held 
>> Option key while powering on.  Operations are very slow and I don’t know if 
>> I’m responding to the SuperDuper or iMac messages.   Got boot disk options - 
>> Macintosh HD; recovery disk and SuperDuper disk.  Selected SuperDuper and 
>> logged in. 
>> 
>> Got information message: “OSX can’t repair the disk Macintosh HD … you can 
>> still open or copy files … backup and repair a.s.a.p."
>> 
>> Started Disk Utility and Verified disk Macintosh HD.  After step “check 
>> catalog file” got messages in red:  Invalid key length. The volume Macintosh 
>> HD could not be verified completely.  Error: this disk needs to be repaired. 
>> Click Repair Disk.
>> 
>> Did Repair Disk and got message “Error: Disk Utility can’t repair the disk - 
>> - - reformat  - - - and restore files from backup.”
>> 
>> Sounds rather serious.  I did not reformat disk.  Any advice (apart from 
>> having a strong coffee - - -)?
>> 
>> Cheers (sort of)
>> Alan
>> 
>> 
>> 
>> On 23 Nov 2014, at 1:40 pm, Alan Smith  wrote:
>> 
>>> Help please!
>>> 
>>> My late 2009 iMac 21.5" Intel Core 2 Duo 3.06GHz 12G RAM with OSX 10.9.5 
>>> Mavericks fails to complete the start-up sequence.  
>>> 
>>> Mac was powered off via Apple - Shut Down.   Power-up sequence starts 
>>> normally: chime and grey screen, then the Apple logo and daisy wheel.  Then 
>>> I get a progress bar as if it is loading something (I don’t recall if this 
>>> is normal).  After about 5 percent progress the bar disappears, the daisy 
>>> wheel continues for a second or so and then the screen goes black plus 
>>> silence from the internal hard drive.   
>>> 
>>> The only wired peripherals are two WD My Book Studio Firewire external hard 
>>> drives in tandem (one cable from Mac).  Tried powering up with the Firewire 
>>> cable plugged in (normal) and then unplugged.  No joy.
>>> 
>>> I tried starting in Safe Mode but could not do so.  There was no change, 
>>> but possibly a slightly longer time interval between chime and daisy wheel.
>>> 
>>> Other observations, but may be red herrings.  I used AirDrop to move EyeTV 
>>> recordings to the iMac this morning.  Came back 30 minutes later to move 
>>> the videos to a WD My Book Studio for iTunes.  Noticed that one of the two 
>>> external drives did not show in Finder.  I powered off the iMac so I could 
>>> access the drives, power cords, etc.  Then a few minutes later I attempted 
>>> to start up the iMac - - -.
>>> 
>>> Regards, 
>>> Alan
>>> 
> -

Re: Mail problems again

[Pat]

Hi, Ronni,

It’s fixed! I tried all the suggestions with no luck, so started from scratch 
with the router: discovered that it only had its own DNS number in the Network 
Wi-Fi panel. Fortunately, I had all the original data written down, so was able 
to add the necessary. Now I can gather up the piles of hair lying around and 
try to stick it back on. I can’t imagine how those numbers vanished away.

Thank you very much for your help!
Cheers,
Pat


> On 23 Nov 2014, at 14:39, Ronda Brown  wrote:
> 
> Hi Pat,
> 
> Comments below.
>> On 23 Nov 2014, at 1:43 pm, Pat Scott  wrote:
>> 
>> Hi, Ronni,
>> 
>> The only entry on the Proxy panel is at the bottom where it says: Bypass 
>> proxy settings for these Hosts & Domains: *.local, 169.254/16
>> 
>> Should this be removed?
> 
> NO... As long as nothing is selected (ticked) in the boxes above *.local, 
> 169.254/16
> 
> Connection Doctor has indicated Mail can connect to the Internet as it shows 
> green in Connection Status.
> But shows Red dots in the Account Status column.
> So you need to Check your Incoming IMAP or POP and Outgoing SMTP email 
> account settings are correct as per your ISPs Mail Settings.
> 
> Check you don't have any third party firewall software, such as Little Snitch 
> blocking the necessary ports.
> 
> I presume you have already tried Quitting Mail and Restarting your Mac and 
> then opening Mail again? 
> 
> Power Cycle your Network Modem & Router & Mac
> Power all Off - Then first Power ON the Modem - then the Router - then your 
> Mac.
> 
> Cheers,
> Ronni
> 
>> 
>> Thanks,
>> Pat
>> 
>> 
>> 
>>> On 23 Nov 2014, at 11:58, Ronda Brown  wrote:
>>> 
>>> Hi Pat,
>>> 
>>> Just quickly - Check to don't have any Proxy Server in System Preferences > 
>>> Network >Wi-Fi > 'Advanced'  > Proxies 
>>> Nothing selected under Proxies
>>> 
>>> Sent from Ronni's iPad4
>>> 
>>> 
 On 23 Nov 2014, at 11:12 am, Pat Scott  wrote:
 
 For no apparent reason, suddenly Mail on my Mac is not connecting to the 
 wifi. I can't send or receive anything. This letter is being written on 
 the iPad.
 
 The wifi is working properly: the iPad and my husband's laptop have no 
 difficulty with it. There are apps on the iPad that interact with the Mac 
 by wifi and they function normally. So it must be something within Mail.
 
 In Mail, the 3 POP email accounts are shown as off-line, with exclamation 
 marks, and they cannot be put back on-line. In the Mailbox menu, I can 
 toggle back and forth between the on and off setting, but nothing happens. 
 None of the account settings have changed.
 
 Mail Connection Doctor says Mail is able to connect to the Internet and 
 Connection Status is green, the 3 email accounts all have red status, and 
 I should check account data. I glanced at the Logs. The most recent 
 SocketStreamEvents Log says ERROR: Connecting failed for socket: 
 0x618000b75e0: Error: Domain=NSPOSIXError Domain Code=60 "The operation 
 couldn't be completed. Operation timed out." Also "Unscheduled streams 
 from run loop waiting for open -- socket: " and much more. Unfortunately, 
 I don't know what it means.
 
 Mac Pro 2013
 running OS 10.10
 
 Help, please?
 Pat
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Re: iMac fails to complete start up sequence

[Ronni Brown]

Hi Alan,

If you don’t have DiskWarrior on another Mac that you could boot from and try 
to Repair the iMac’s Hard Drive.

First:  Disconnect all devices connected to your iMac - only leave connected 
Keyboard & Mouse.

Boot to the Recovery HD: Restart the computer and after the chime press and 
hold down the COMMAND and R keys until the menu screen appears. Alternatively, 
restart the computer and after the chime press and hold down the OPTION key 
until the boot manager screen appears. Select the Recovery HD and click on the 
downward pointing arrow button.
 
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from 
the main menu. Repair the Hard Drive and Permissions as follows.
 
When the recovery menu appears select Disk Utility. After DU loads select your 
hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In 
the DU status area you will see an entry for the S.M.A.R.T. status of the hard 
drive.  If it does not say "Verified" then the hard drive is failing or failed. 
(SMART status is not reported on external Firewire or USB drives.) 

If the drive is "Verified" then select your OS X volume from the list on the 
left (sub-entry below the drive entry,) click on the First Aid tab, then click 
on the Repair Disk button. 

If DU reports any errors that have been fixed, then re-run Repair Disk until no 
errors are reported. 
If no errors are reported click on the Repair Permissions button. Wait until 
the operation completes, then quit DU and return to the main menu.
 
Reinstall Mavericks: Select Reinstall Mavericks and click on the Continue 
button.
 
Note: You will need an active Internet connection. I suggest using Ethernet if 
possible because it is three times faster than wireless.

> On 23 Nov 2014, at 3:46 pm, Alan Smith  wrote:
> 
> Update on issue - - -.
> 
> Booted from a 4-week old SuperDuper backup (on a Firewire drive).  Held 
> Option key while powering on.  Operations are very slow and I don’t know if 
> I’m responding to the SuperDuper or iMac messages.   Got boot disk options - 
> Macintosh HD; recovery disk and SuperDuper disk.  Selected SuperDuper and 
> logged in. 
> 
> Got information message: “OSX can’t repair the disk Macintosh HD … you can 
> still open or copy files … backup and repair a.s.a.p."
> 
> Started Disk Utility and Verified disk Macintosh HD.  After step “check 
> catalog file” got messages in red:  Invalid key length. The volume Macintosh 
> HD could not be verified completely.  Error: this disk needs to be repaired. 
> Click Repair Disk.
> 
> Did Repair Disk and got message “Error: Disk Utility can’t repair the disk - 
> - - reformat  - - - and restore files from backup.”
> 
> Sounds rather serious.  I did not reformat disk.  Any advice (apart from 
> having a strong coffee - - -)?
> 
> Cheers (sort of)
> Alan
> 
> 
> 
> On 23 Nov 2014, at 1:40 pm, Alan Smith  wrote:
> 
>> Help please!
>> 
>> My late 2009 iMac 21.5" Intel Core 2 Duo 3.06GHz 12G RAM with OSX 10.9.5 
>> Mavericks fails to complete the start-up sequence.  
>> 
>> Mac was powered off via Apple - Shut Down.   Power-up sequence starts 
>> normally: chime and grey screen, then the Apple logo and daisy wheel.  Then 
>> I get a progress bar as if it is loading something (I don’t recall if this 
>> is normal).  After about 5 percent progress the bar disappears, the daisy 
>> wheel continues for a second or so and then the screen goes black plus 
>> silence from the internal hard drive.   
>> 
>> The only wired peripherals are two WD My Book Studio Firewire external hard 
>> drives in tandem (one cable from Mac).  Tried powering up with the Firewire 
>> cable plugged in (normal) and then unplugged.  No joy.
>> 
>> I tried starting in Safe Mode but could not do so.  There was no change, but 
>> possibly a slightly longer time interval between chime and daisy wheel.
>> 
>> Other observations, but may be red herrings.  I used AirDrop to move EyeTV 
>> recordings to the iMac this morning.  Came back 30 minutes later to move the 
>> videos to a WD My Book Studio for iTunes.  Noticed that one of the two 
>> external drives did not show in Finder.  I powered off the iMac so I could 
>> access the drives, power cords, etc.  Then a few minutes later I attempted 
>> to start up the iMac - - -.
>> 
>> Regards, 
>> Alan
>> 
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