Thansk Ronni,
I was beginning to get to issue from the instructions below. However, an
hour with iinet/westnet earlier today suggested all was well with all
accounts when they ran tests and looked all my account details.
So given that I have just gone back in the reviewed everything. All
“outgoing Mail Server (SMTP) entries were all showing online. Then…
one of my queued non-sending test emails popped up and immediately the
entry showed “off line”. All three accounts are now showing offline.
Connection doctor shows all good.
So here are the details for one email:
ren...@westnet.com.au
Description renew3
ren...@westnet.com.au ( a few re-routed addresses using that email)
Fill Name Bill Parker
User Name as email
password ( its correct from the Westnet support this am)
Outgoing Mail Server (SMTP) BIGP (offline showing)
Use only this server unchecked
TLS Cert Non.
Now I cannot even receive emails!! So I am using Thunderbird
Bill
On 17 Jul 2015, at 15:11, Ronda Brown ro...@mac.com wrote:
Hi Bill,
If you are able to Receive Mail but Unable to send mail, the problem is
with the Outgoing Mail Server SMTP.
The most likely reason is one of the following:
* You have the wrong SMTP server selected
*You have the incorrect settings for the right SMTP server
*Your ISP is blocking the port Mail wants to use
*The SMTP server doesn't respond quickly enough
You mention your ISP is Bigpond, so do you have the correct Bigpond
Outgoing Mail Server (SMTP) Settings entered.
1. Go to Mail Preferences Accounts - select an Account, and click
Account Information.
2. In Outgoing Mail Server (SMTP) pop-up menu near the bottom, verify
that the server selected is the one matching your incoming account, and
that 'Use Only This Server' is checked. If the server appears to be
correct but you're still getting errors when sending email, proceed with...
3. From the Outgoing Mail Server (SMTP) pop-up menu, choose Edit SMTP
Server List.
4. In the list at the top, make sure the SMTP server that was selected
for the account is still selected, and click the (-) minus button to
remove it (confirming the deletion if prompted to do so).
5. Click the (+) button to add a new SMTP server. Fill in the Account
Information and Advanced views with the information you got from your
email provider.
6. Click OK
Now choose Window Connection Doctor, and wait for it to complete its
checks.
Next to the SMTP server you just modified, if you see a green dot (on
the left) and the text (on the right) Connection and login to server
succeeded, the change worked.
If not, you must have incorrect settings:
Your SMTP server requires several settings to be exactly correct:
Your email address, username, and password; the server's address; the
port; the authentication method; and the SSL setting (On or Off).
If any of these is wrong, you won't be able to send mail.
If you require more help - Post back with all the details you have
entered for the email account.
Cheers,
Ronni
On 17/07/2015 15:11, Ronda Brown wrote:
Hi Bill,
If you are able to Receive Mail but Unable to send mail, the problem
is with the Outgoing Mail Server SMTP.
The most likely reason is one of the following:
* You have the wrong SMTP server selected
*You have the incorrect settings for the right SMTP server
*Your ISP is blocking the port Mail wants to use
*The SMTP server doesn't respond quickly enough
You mention your ISP is Bigpond, so do you have the correct Bigpond
Outgoing Mail Server (SMTP) Settings entered.
1. Go to Mail Preferences Accounts - select an Account, and click
Account Information.
2. In Outgoing Mail Server (SMTP) pop-up menu near the bottom, verify
that the server selected is the one matching your incoming account,
and that 'Use Only This Server' is checked. If the server appears to
be correct but you're still getting errors when sending email, proceed
with...
3. From the Outgoing Mail Server (SMTP) pop-up menu, choose Edit SMTP
Server List.
4. In the list at the top, make sure the SMTP server that was selected
for the account is still selected, and click the (-) minus button to
remove it (confirming the deletion if prompted to do so).
5. Click the (+) button to add a new SMTP server. Fill in the Account
Information and Advanced views with the information you got from your
email provider.
6. Click OK
Now choose Window Connection Doctor, and wait for it to complete its
checks.
Next to the SMTP server you just modified, if you see a green dot (on
the left) and the text (on the right) Connection and login to server
succeeded, the change worked.
If not, you must have incorrect settings:
Your SMTP server requires several settings to be exactly correct:
Your email address, username, and password; the server's address; the
port; the authentication method; and the SSL setting (On or Off).
If any of these is wrong, you won't be able to send mail.
If you require more help - Post back with all the
