Re: Apple Security Questions ?

[Stephen Chape]

Thanks Alan … looks like I will try the support call idea tomorrow.


> On 13 Dec 2015, at 12:56 PM, Alan Smith  wrote:
> 
> Hi Stephen
> 
> I have no suggestions for an immediate resolution, but there is always Apple 
> Support via telephone.Link to this doc (“If you forgot the answers to 
> your Apple ID security questions”) should help find the way forward.
> 
> https://support.apple.com/en-us/HT201485 
> 
> 
> Regards
> Alan
> 
>> On 13 Dec 2015, at 11:40 AM, Stephen Chape  wrote:
>> 
>> Hi folks … I got no responses to this one.
>> Any ideas please ?
>> 
>>> Begin forwarded message:
>>> 
>>> From: Stephen Chape mailto:chap...@bigpond.com>>
>>> Date: 8 Dec 2015 at 7:25:54 PM AWST
>>> To: WAMUG Mailing List mailto:wamug@wamug.org.au>>
>>> Subject: Apple Security Questions ?
>>> 
>>> Hi folks,
>>> 
>>> My grandson has been asked some security questions when logging into the 
>>> App Store.
>>> However he cannot recall ever setting them up.
>>> He tried so many times that he was told to wait 8 hours and try again.
>>> An email was apparently sent to his “rescue email” which he also cannot 
>>> recall setting up.
>>> 
>>> Is there any way to reset his questions or change the “rescue email” ?
>>> 
>>> Regards,
>>> Stephen Chape
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 
>> 
>> 
>> Regards,
>> Stephen Chape
>> 
>> 
>> 
>> 
>> 
>> 
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Regards,
Stephen Chape






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Re: Apple Security Questions ?

[Stephen Chape]

Hi Kevin,
No it wasn’t … I tried for him also from my Mac and got the same responses.
Security Questions like “In which city was your first kiss?”.
Andrew is a NOT very mature 15 year old boy, so it makes no sense that he would 
have set up that question in his Apple ID.

I get Security Questions from time to time when I log in, but I know mine and I 
know the answers.

He has also been told (and me when I tried for him) that an email has been sent 
to his “rescue email address”
Which neither of us can recall setting up.
So goodness knows where that is going ?


> On 13 Dec 2015, at 12:06 PM, Kevin Lock  wrote:
> 
> Check out with your grandson if this the email he 
> received.….http://lifeinlofi.com/2013/02/11/warning-apple-id-phishing-scam/ 
> 
> 
> Kev
> 
> 
>> On 13 Dec 2015, at 11:40 am, Stephen Chape > > wrote:
>> 
>> Hi folks … I got no responses to this one.
>> Any ideas please ?
>> 
>>> Begin forwarded message:
>>> 
>>> From: Stephen Chape mailto:chap...@bigpond.com>>
>>> Date: 8 Dec 2015 at 7:25:54 PM AWST
>>> To: WAMUG Mailing List mailto:wamug@wamug.org.au>>
>>> Subject: Apple Security Questions ?
>>> 
>>> Hi folks,
>>> 
>>> My grandson has been asked some security questions when logging into the 
>>> App Store.
>>> However he cannot recall ever setting them up.
>>> He tried so many times that he was told to wait 8 hours and try again.
>>> An email was apparently sent to his “rescue email” which he also cannot 
>>> recall setting up.
>>> 
>>> Is there any way to reset his questions or change the “rescue email” ?
>>> 
>>> Regards,
>>> Stephen Chape
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 
>> 
>> 
>> Regards,
>> Stephen Chape
>> 
>> 
>> 
>> 
>> 
>> 
>> -- The WA Macintosh User Group Mailing List --
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>> > >
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Regards,
Stephen Chape






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Re: Apple Security Questions ?

[Alan Smith]

Hi Stephen

I have no suggestions for an immediate resolution, but there is always Apple 
Support via telephone.Link to this doc (“If you forgot the answers to your 
Apple ID security questions”) should help find the way forward.

https://support.apple.com/en-us/HT201485

Regards
Alan

> On 13 Dec 2015, at 11:40 AM, Stephen Chape  wrote:
> 
> Hi folks … I got no responses to this one.
> Any ideas please ?
> 
>> Begin forwarded message:
>> 
>> From: Stephen Chape mailto:chap...@bigpond.com>>
>> Date: 8 Dec 2015 at 7:25:54 PM AWST
>> To: WAMUG Mailing List mailto:wamug@wamug.org.au>>
>> Subject: Apple Security Questions ?
>> 
>> Hi folks,
>> 
>> My grandson has been asked some security questions when logging into the App 
>> Store.
>> However he cannot recall ever setting them up.
>> He tried so many times that he was told to wait 8 hours and try again.
>> An email was apparently sent to his “rescue email” which he also cannot 
>> recall setting up.
>> 
>> Is there any way to reset his questions or change the “rescue email” ?
>> 
>> Regards,
>> Stephen Chape
>> 
>> 
>> 
>> 
>> 
>> 
> 
> 
> Regards,
> Stephen Chape
> 
> 
> 
> 
> 
> 
> -- The WA Macintosh User Group Mailing List --
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Re: Apple Security Questions ?

[Kevin Lock]

Check out with your grandson if this the email he 
received.….http://lifeinlofi.com/2013/02/11/warning-apple-id-phishing-scam/ 


Kev


> On 13 Dec 2015, at 11:40 am, Stephen Chape  wrote:
> 
> Hi folks … I got no responses to this one.
> Any ideas please ?
> 
>> Begin forwarded message:
>> 
>> From: Stephen Chape mailto:chap...@bigpond.com>>
>> Date: 8 Dec 2015 at 7:25:54 PM AWST
>> To: WAMUG Mailing List mailto:wamug@wamug.org.au>>
>> Subject: Apple Security Questions ?
>> 
>> Hi folks,
>> 
>> My grandson has been asked some security questions when logging into the App 
>> Store.
>> However he cannot recall ever setting them up.
>> He tried so many times that he was told to wait 8 hours and try again.
>> An email was apparently sent to his “rescue email” which he also cannot 
>> recall setting up.
>> 
>> Is there any way to reset his questions or change the “rescue email” ?
>> 
>> Regards,
>> Stephen Chape
>> 
>> 
>> 
>> 
>> 
>> 
> 
> 
> Regards,
> Stephen Chape
> 
> 
> 
> 
> 
> 
> -- The WA Macintosh User Group Mailing List --
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Fwd: Apple Security Questions ?

[Stephen Chape]

Hi folks … I got no responses to this one.
Any ideas please ?

> Begin forwarded message:
> 
> From: Stephen Chape 
> Date: 8 Dec 2015 at 7:25:54 PM AWST
> To: WAMUG Mailing List 
> Subject: Apple Security Questions ?
> 
> Hi folks,
> 
> My grandson has been asked some security questions when logging into the App 
> Store.
> However he cannot recall ever setting them up.
> He tried so many times that he was told to wait 8 hours and try again.
> An email was apparently sent to his “rescue email” which he also cannot 
> recall setting up.
> 
> Is there any way to reset his questions or change the “rescue email” ?
> 
> Regards,
> Stephen Chape
> 
> 
> 
> 
> 
> 


Regards,
Stephen Chape






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PH

[Ronni Brown]

Hi people,

Just a WARNING: I received a 'very poor’ Phishing attempt email. 
Apple will NEVER use ‘Undisclosed Recipients’ to contact you - they always use 
the customer’s correct email address.
And would NOT use Dear User, 
And if you did click on the UPDATE HERE link - it would take you to a 
tinyurl.com.xxx address… so DON’T click on it!
 
My Mail iCloud Account had automatically recognised it was Junk & placed the 
email in the Junk Folder.
The email had arrived yesterday, but I only noticed it this morning when I went 
to empty the Junk mailbox.

It’s definitely a phishing attempt and you should Delete it immediately
You could report it to Apple if you want - forward it as an attachment to 
ab...@icloud.com 

The email I received details were:

The email address is sent from: iCloud Customer care.  (But if you check this 
address it is a bogus address)

To: Undisclosed Recipients 
The subject reads: iCloud Mail update

The message reads: 
"Dear User, 
Kindly update your account below to get more space on iCloud.

UPDATE HERE

Thanks."
———

I don’t think anyone on WAMUG would be fooled by this email, but just in case I 
thought I better warn members.

Cheers,
Ronni

13-inch MacBook Air (April 2014)
1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
8GB 1600MHz LPDDR3 SDRAM
512GB PCIe-based Flash Storage

OS X El Capitan OS X 10.11.2

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Re: What is process PID 208?

[Ronda Brown]

Hi Alan,

The install on my MBA only took 6mins... this was a really fast install.
You will notice it does 2 or 3 restarts and on my MBA I heard the Firmware Beep 
on the last restart. 
So don't worry if you see the Black Screen a few times, just let the installer 
complete until you see the login screen.

Once the install has completed and you login.
Run Software Update (as you always should after an update install) and the 
OS X El Capitan Recovery Update 1.0 (475MB) will show for you to download & 
install.
iTunes 12.3.2 (117MB) also was showing to be installed.

No problems experienced during the install and no problems expended since 
installing the combo update on my MBP & MBA.

Cheers,
Ronni

Sent from Ronni's iPad4


> On 13 Dec 2015, at 7:41 AM, Alan Smith  wrote:
> 
> Hi Ronni
> 
> Thanks for link to the combo update.   Is OS X El Capitan Recovery Update 1.0 
> included in the combo update or is it an entirely different update to be 
> installed?
> 
> Cheers
> Alan
> 
> 
> 
>> On 12 Dec 2015, at 10:18 PM, Ronni Brown  wrote:
>> 
>> 
>> 
>>> On 12 Dec 2015, at 5:20 PM, Alan Smith  wrote:
>>> 
>>> I am preparing for the anticipated release of El Capitan 10.11.2 Combo 
>>> update
>> 
>> I installed the OS X El Capitan 10.11.2 Combo Update a few days ago - it was 
>> released on Dec. 8, 2015
>> 
>> Download OS X El Capitan 10.11.2 Combo Update
>> 
>> The OS X El Capitan 10.11.2 update improves the stability, compatibility, 
>> and security of your Mac, and is recommended for all users.
>>  
>> This update:
>> Improves Wi-Fi reliability
>> Improves the reliability of Handoff and AirDrop
>> Fixes an issue that may cause Bluetooth devices to disconnect
>> Fixes an issue that prevented Mail from deleting messages in an offline 
>> Exchange account
>> Fixes an issue that prevented importing photos from an iPhone to a Mac using 
>> a USB cable
>> Improves iCloud Photo Sharing for Live Photos
>>  
>> For more detailed information about this update, please visit: 
>> http://support.apple.com/kb/HT205579
>> For detailed information about the security content of this update, please 
>> visit: http://support.apple.com/kb/HT201222
>> 
>> Post Date: Dec 8, 2015
>> File Size: 1.4GB
>> 
>> System Requirements:
>> OS X El Capitan 10.11
>> 
>> 
>> 
>> Cheers,
>> Ronni
>> 
>> 13-inch MacBook Air (April 2014)
>> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
>> 8GB 1600MHz LPDDR3 SDRAM
>> 512GB PCIe-based Flash Storage
>> 
>> OS X El Capitan 10.11.2

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Re: What is process PID 208?

[Alan Smith]

Hi Ronni

Thanks for link to the combo update.   Is OS X El Capitan Recovery Update 1.0 
included in the combo update or is it an entirely different update to be 
installed?

Cheers
Alan



> On 12 Dec 2015, at 10:18 PM, Ronni Brown  wrote:
> 
> 
> 
>> On 12 Dec 2015, at 5:20 PM, Alan Smith > > wrote:
>> 
>> I am preparing for the anticipated release of El Capitan 10.11.2 Combo update
> 
> I installed the OS X El Capitan 10.11.2 Combo Update a few days ago - it was 
> released on Dec. 8, 2015
> 
> Download OS X El Capitan 10.11.2 Combo Update
> 
> The OS X El Capitan 10.11.2 update improves the stability, compatibility, and 
> security of your Mac, and is recommended for all users.
>  
> This update:
> Improves Wi-Fi reliability
> Improves the reliability of Handoff and AirDrop
> Fixes an issue that may cause Bluetooth devices to disconnect
> Fixes an issue that prevented Mail from deleting messages in an offline 
> Exchange account
> Fixes an issue that prevented importing photos from an iPhone to a Mac using 
> a USB cable
> Improves iCloud Photo Sharing for Live Photos
>  
> For more detailed information about this update, please visit: 
> http://support.apple.com/kb/HT205579 
> For detailed information about the security content of this update, please 
> visit: http://support.apple.com/kb/HT201222 
> 
> 
> Post Date: Dec 8, 2015
> File Size: 1.4GB
> 
> System Requirements:
> OS X El Capitan 10.11
> 
>  >
> 
> Cheers,
> Ronni
> 
> 13-inch MacBook Air (April 2014)
> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
> 8GB 1600MHz LPDDR3 SDRAM
> 512GB PCIe-based Flash Storage
> 
> OS X El Capitan OS X 10.11.2
> 
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Re: What is process PID 208?

[Ronni Brown]

> On 12 Dec 2015, at 5:20 PM, Alan Smith  wrote:
> 
> I am preparing for the anticipated release of El Capitan 10.11.2 Combo update

I installed the OS X El Capitan 10.11.2 Combo Update a few days ago - it was 
released on Dec. 8, 2015

Download OS X El Capitan 10.11.2 Combo Update

The OS X El Capitan 10.11.2 update improves the stability, compatibility, and 
security of your Mac, and is recommended for all users.
 
This update:
Improves Wi-Fi reliability
Improves the reliability of Handoff and AirDrop
Fixes an issue that may cause Bluetooth devices to disconnect
Fixes an issue that prevented Mail from deleting messages in an offline 
Exchange account
Fixes an issue that prevented importing photos from an iPhone to a Mac using a 
USB cable
Improves iCloud Photo Sharing for Live Photos
 
For more detailed information about this update, please visit: 
http://support.apple.com/kb/HT205579 
For detailed information about the security content of this update, please 
visit: http://support.apple.com/kb/HT201222 


Post Date: Dec 8, 2015
File Size: 1.4GB

System Requirements:
OS X El Capitan 10.11

>

Cheers,
Ronni

13-inch MacBook Air (April 2014)
1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
8GB 1600MHz LPDDR3 SDRAM
512GB PCIe-based Flash Storage

OS X El Capitan OS X 10.11.2

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Re: What is process PID 208?

[Alan Smith]

Hi Ronni

No cricket on TV, so a longer response - - -.

Activity Monitor displays ACTIVE processes.  PID 208 is/was not active so I 
could not determine the process name.  Syslog inferred a problem with an 
application or process associated with PID 208.  The message is rather cryptic 
- insert commas to get a different meaning!  I looked at syslog because of 
unusual behaviour of the iMac: I am not (completely) obsessed with syslog, but 
I do like to find rational explanations for computer problems.

I am preparing for the anticipated release of El Capitan 10.11.2 Combo update.  
“Fix problems, get apps up to date, and make a backup” was the mantra learned 
from WAMUG.

Over the last few days I have made changes to my system and network.  I 
modified and moved my voip modem so it is now working as just an ethernet voip 
phone adapter.  Time Capsule talks directly to the NBN unit.  Firewalls on the 
iMacs have been made active, essentially with default settings. I replaced 
DuckDuckGo with Google as the active browser.   As a consequence I have been 
looking closely at computer performance. The computer and network have been 
working very well and I was ready for a backup - until “something" happened 
just before lunchtime.

Before I started the backup task I had attempted a Google browser search (in 
Safari) but the query hung.  First time ever for me - Google usually finds x 
trillion references within a fraction of a second.  Did I use the Google Killer 
phrase?  No problem with my search immediately afterwards using different words 
or with their order changed.  I then started a SuperDuper backup.  iMac 
appeared to be slow to load the external disk and then SuperDuper took several 
seconds to display its initial data entry window.

Viewing syslog showed the strange message about PID 208.  The entries probably 
started from around the time the Google browser hung.  I could not find any 
answers on the Apple or other technical websites about PID 208.   Hence I 
thought a question to WAMUG would help.

Now to see if SBS TV is anywhere near as interesting as the Console logs.

Cheers
Alan


> On 12 Dec 2015, at 4:10 PM, Ronni Brown  wrote:
> 
> Hi Alan,
> 
> Just a quick reply. I don’t know why you are so obsessed with viewing System 
> Logs… 
> 
> Each application on your Mac has an associated Process ID (a PID) and a 
> user-friendly name.
> 
> The benefit of Activity Monitor is it allows you to view system processes, 
> background tasks, and applications running in user accounts, and obtain their 
> process IDs (PID) to further manage the process, if necessary.
> 
> Cheers,
> Ronni
> 
>> On 12 Dec 2015, at 2:29 PM, Alan Smith > > wrote:
>> 
>> For some time today I got the following Console system log message repeated 
>> around every minute until I shut down the computer:
>> 
>> "WindowServer[184]: send_datagram_available_ping: pid 208 failed to act on a 
>> ping it dequeued before timing out."
>> 
>> What is the name of process 208?
>> Is PID numbering common to all Macs, or unique for each machine?
>> Is the message associated with internal Mac operations, or an “intrusion" 
>> from the internet?
>> 
>> Regards, 
>> Alan
>> 
>> Alan Smith
>>  Late 2012 iMac 27" Intel Quad Core i5  Fusion 3.2GHz 8G RAM - OSX 10.11.1 
>> El Capitan
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Re: What is process PID 208?

[Ronda Brown]

He hee Rob,
At least you can understand the TV shows... Logs require a lot of knowledge to 
be able to 'read and interpret' them. 

Sent from Ronni's iPad4


> On 12 Dec 2015, at 4:21 PM, Rob Phillips  wrote:
> 
>> On 12/12/2015 4:10 pm, Ronni Brown wrote:
>> Hi Alan,
>> 
>> Just a quick reply. I don’t know why you are so obsessed with viewing System 
>> Logs… 
>> 
>> 
> It's probably more fun than most TV shows... :-)
> Rob
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Re: What is process PID 208?

[Rob Phillips]

On 12/12/2015 4:10 pm, Ronni Brown wrote:

Hi Alan,

Just a quick reply. I don’t know why you are so obsessed with viewing 
System Logs…




It's probably more fun than most TV shows... :-)
Rob
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Re: What is process PID 208?

[Ronni Brown]

Hi Alan,

Just a quick reply. I don’t know why you are so obsessed with viewing System 
Logs… 

Each application on your Mac has an associated Process ID (a PID) and a 
user-friendly name.

The benefit of Activity Monitor is it allows you to view system processes, 
background tasks, and applications running in user accounts, and obtain their 
process IDs (PID) to further manage the process, if necessary.

Cheers,
Ronni

> On 12 Dec 2015, at 2:29 PM, Alan Smith  wrote:
> 
> For some time today I got the following Console system log message repeated 
> around every minute until I shut down the computer:
> 
> "WindowServer[184]: send_datagram_available_ping: pid 208 failed to act on a 
> ping it dequeued before timing out."
> 
> What is the name of process 208?
> Is PID numbering common to all Macs, or unique for each machine?
> Is the message associated with internal Mac operations, or an “intrusion" 
> from the internet?
> 
> Regards, 
> Alan
> 
> Alan Smith
>  Late 2012 iMac 27" Intel Quad Core i5  Fusion 3.2GHz 8G RAM - OSX 10.11.1 El 
> Capitan
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