Re: [WAMUG] Mac mini

[Neil Houghton via WAMUG]

Hi Bill,

Let's try & clarify your exact problem.

From your replies I understand that you do not actually have a password to 
login - but some sort of network problem which is stopping you from 
changing/setting the date/time - is that right?

To further clarify just what is happening:

Can you open system preferences?
If so - go to the Users and groups pane - are you logged in as the only user? 
Can you confirm you have admin privileges
Assuming that you are logged in as an administrator, go to the Date & Time pane 
and the Date & Time tab - I assume the check box is ticked to "Set date and 
time automatically" and a suitable time server is selected. Eg Apple 
asia(time.asia.apple.com?

Assuming this is all OK, your problem seems to be that you do not have the 
internet connection to allow the time server to automatically set the system 
time.

We need to narrow down the problem:

Is your NBN modem correctly connected to the Internet - do you have any other 
devices currently connected to the Internet via this modem? Ipad, laptop, other 
computer, smart TV etc. If some other device is accessing the Internet with no 
problem through the same modem then that should prove that this is not the 
problem. 

How is your computer connected to the NBN?  Go to the network pane of system 
preferences and check. Are you connected via wifi or internet?

Select the mode that is showing as connected and it should give further details 
under Status: connected.

Assuming that you are connected via wifi (the most common setup) try turning 
wifi OFF and then back ON again - I sometimes find this helps when things are 
playing up.

If this has not worked and you had no other device confirming that the NBN 
internet connection was OK you could try switching OFF the NBN modem, leaving a 
few minutes and then switching it back ON again - it then might take a few 
minutes to boot up and go through its connection procedures. If you do this, 
you may also need to repeat the wifi disconnect/reconnect thing.

I sometimes find that internet connections can get confused - I don't normally 
have problems with my computers but my old SAMSUNG smart TV often seems to lose 
connection and requires various steps (including switching the TV OFF/ON) 
before it can reconnect!


Let us know how all this goes and the answers to questions above!


HTH


Cheers 


Neil


-Original Message-
From: WAMUG  on behalf of Juliet Kitson via 
WAMUG 
Reply-To: WAMUG 
Date: Wednesday, 07 December 2022 at 11:32
To: WAMUG 
Cc: Juliet Kitson 
Subject: Re: [WAMUG] Mac mini

   Thanks again when I first fired up just hit enter so no passé word so
   no problem but can’t change time and date as I can’t connect to
   internet even system settings indicate I am connected

   On Wed, Dec 7, 2022 at 14:27 Peter Crisp via WAMUG
   <[1]wa...@lists.wamug.org.au> wrote:

AH, I see your problem now - so it is the Apple account login
 password
you don't have. Sorry I went down the wrong burrow. I actually
 don't
know how to recover the Apple Password if it becomes lost. I hope
someone else here can help - I'd like to know too.
I suppose a call to Apple Help may get you along the way to
 success but
if you're outside of the Apple Care date not sure if they'll
 help.
Kind Regards
Peter Crisp
  - Original Message -
From:
"WAMUG" <[2]wa...@lists.wamug.org.au>
To:
  "WAMUG" <[3]wa...@lists.wamug.org.au>
Cc:
  "Juliet Kitson" <[4]billand...@gmail.com>
Sent:
  Wed, 7 Dec 2022 14:19:05 +1100
Subject:
  Re: [WAMUG] Mac mini
  Thanks Peter,
  I should have more specific when I fire up I am asked to set
 time
  and date
  etc as I have no password to startup but I need a password to
 unlock
  to
  change date and time which is the one I have forgotten my other
  problem is
  even though in system preferences it indicates I am connected
 to the
  net
  the network in the top of the page menu is blanked out and when
 I
  try to
  open safari you are not connected to the internet message
 appears by
  the
  way this mac mini is old and running HI sierra.
  Regards Bill
  On Wed, Dec 7, 2022 at 1:18 PM Peter Crisp via WAMUG <
  [5]wa...@lists.wamug.org.au> wrote:
  > Hi Juliet - yes, if you go to the ABC iView site via your
 browser
  or
  > app and try to Log In, you select the "With email" option.
 Once
  there,
  > there is usually a "Forgot Password" button. If you 

Re: [WAMUG] Mac mini

[Peter Crisp via WAMUG]

   Ok, this may help to progress, Bill.

   https://www.alphr.com/find-admin-password-mac/
   Kind Regards
   Peter Crisp

 - Original Message -

   From:
   "WAMUG" 

   To:

 "WAMUG" 

   Cc:

 "Juliet Kitson" 

   Sent:

 Wed, 7 Dec 2022 14:31:48 +1100

   Subject:

 Re: [WAMUG] Mac mini
 Thanks again when I first fired up just hit enter so no passé word
 so no
 problem but can’t change time and date as I can’t connect to
 internet even
 system settings indicate I am connected
 On Wed, Dec 7, 2022 at 14:27 Peter Crisp via WAMUG
 
 wrote:
 > AH, I see your problem now - so it is the Apple account login
 password
 > you don't have. Sorry I went down the wrong burrow. I actually
 don't
 > know how to recover the Apple Password if it becomes lost. I hope
 > someone else here can help - I'd like to know too.
 >
 > I suppose a call to Apple Help may get you along the way to
 success but
 > if you're outside of the Apple Care date not sure if they'll help.
 > Kind Regards
 > Peter Crisp
 >
 > - Original Message -
 >
 > From:
 > "WAMUG" 
 >
 > To:
 >
 > "WAMUG" 
 >
 > Cc:
 >
 > "Juliet Kitson" 
 >
 > Sent:
 >
 > Wed, 7 Dec 2022 14:19:05 +1100
 >
 > Subject:
 >
 > Re: [WAMUG] Mac mini
 > Thanks Peter,
 > I should have more specific when I fire up I am asked to set time
 > and date
 > etc as I have no password to startup but I need a password to
 unlock
 > to
 > change date and time which is the one I have forgotten my other
 > problem is
 > even though in system preferences it indicates I am connected to
 the
 > net
 > the network in the top of the page menu is blanked out and when I
 > try to
 > open safari you are not connected to the internet message appears
 by
 > the
 > way this mac mini is old and running HI sierra.
 > Regards Bill
 > On Wed, Dec 7, 2022 at 1:18 PM Peter Crisp via WAMUG <
 > wa...@lists.wamug.org.au> wrote:
 > > Hi Juliet - yes, if you go to the ABC iView site via your
 browser
 > or
 > > app and try to Log In, you select the "With email" option. Once
 > there,
 > > there is usually a "Forgot Password" button. If you select this,
 > you
 > > will get a reset password link to your Inbox and you're on your
 > way
 > > again.
 > >
 > > I use Passdiary as my holder of all passwords - very useful to
 > minimise
 > > this problem recurring. I have literally hundreds of different
 > accounts
 > > and no two are the same. There's polenty of other password
 manager
 > apps
 > > available too.
 > > Kind Regards
 > > Peter Crisp
 > >
 > > - Original Message -
 > >
 > > From:
 > > "WAMUG" 
 > >
 > > To:
 > >
 > > "WAMUG Mailing List" 
 > >
 > > Cc:
 > >
 > > "Juliet Kitson" 
 > >
 > > Sent:
 > >
 > > Wed, 7 Dec 2022 12:55:38 +1100
 > >
 > > Subject:
 > >
 > > [WAMUG] Mac mini
 > > Hello
 > > I have a mac mini which I purchased many years ago I am now
 trying
 > > to set
 > > it up for ABC Iview but I have forgotten my password is there
 > anyway
 > > to
 > > overcome this problem.
 > > Regards Bill
 > > -- The WA Macintosh User Group Mailing List --
 > > Archives - 
 > > Guidelines -
 > 
 > > Settings & Unsubscribe - <
 > > http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
 > >
 > -- The WA Macintosh User Group Mailing List --
 > Archives - 
 > Guidelines -
 
 > Settings & Unsubscribe - <
 > http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
 >
-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Settings & Unsubscribe - 

Re: [WAMUG] Mac mini

[Juliet Kitson via WAMUG]

   Thanks again when I first fired up just hit enter so no passé word so
   no problem but can’t change time and date as I can’t connect to
   internet even system settings indicate I am connected

   On Wed, Dec 7, 2022 at 14:27 Peter Crisp via WAMUG
   <[1]wa...@lists.wamug.org.au> wrote:

AH, I see your problem now - so it is the Apple account login
 password
you don't have. Sorry I went down the wrong burrow. I actually
 don't
know how to recover the Apple Password if it becomes lost. I hope
someone else here can help - I'd like to know too.
I suppose a call to Apple Help may get you along the way to
 success but
if you're outside of the Apple Care date not sure if they'll
 help.
Kind Regards
Peter Crisp
  - Original Message -
From:
"WAMUG" <[2]wa...@lists.wamug.org.au>
To:
  "WAMUG" <[3]wa...@lists.wamug.org.au>
Cc:
  "Juliet Kitson" <[4]billand...@gmail.com>
Sent:
  Wed, 7 Dec 2022 14:19:05 +1100
Subject:
  Re: [WAMUG] Mac mini
  Thanks Peter,
  I should have more specific when I fire up I am asked to set
 time
  and date
  etc as I have no password to startup but I need a password to
 unlock
  to
  change date and time which is the one I have forgotten my other
  problem is
  even though in system preferences it indicates I am connected
 to the
  net
  the network in the top of the page menu is blanked out and when
 I
  try to
  open safari you are not connected to the internet message
 appears by
  the
  way this mac mini is old and running HI sierra.
  Regards Bill
  On Wed, Dec 7, 2022 at 1:18 PM Peter Crisp via WAMUG <
  [5]wa...@lists.wamug.org.au> wrote:
  > Hi Juliet - yes, if you go to the ABC iView site via your
 browser
  or
  > app and try to Log In, you select the "With email" option.
 Once
  there,
  > there is usually a "Forgot Password" button. If you select
 this,
  you
  > will get a reset password link to your Inbox and you're on
 your
  way
  > again.
  >
  > I use Passdiary as my holder of all passwords - very useful
 to
  minimise
  > this problem recurring. I have literally hundreds of
 different
  accounts
  > and no two are the same. There's polenty of other password
 manager
  apps
  > available too.
  > Kind Regards
  > Peter Crisp
  >
  > - Original Message -
  >
  > From:
  > "WAMUG" <[6]wa...@lists.wamug.org.au>
  >
  > To:
  >
  > "WAMUG Mailing List" <[7]wamug@wamug.org.au>
  >
  > Cc:
  >
  > "Juliet Kitson" <[8]billand...@gmail.com>
  >
  > Sent:
  >
  > Wed, 7 Dec 2022 12:55:38 +1100
  >
  > Subject:
  >
  > [WAMUG] Mac mini
  > Hello
  > I have a mac mini which I purchased many years ago I am now
 trying
  > to set
  > it up for ABC Iview but I have forgotten my password is there
  anyway
  > to
  > overcome this problem.
  > Regards Bill
  > -- The WA Macintosh User Group Mailing List --
  > Archives -
 <[9]https://www.mail-archive.com/wamug@wamug.org.au/>
  > Guidelines -
  <[10]http://www.wamug.org.au/mailinglist/guidelines.shtml>
  > Settings & Unsubscribe - <
  > [11]http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
  >
 -- The WA Macintosh User Group Mailing List --
 Archives - <[12]https://www.mail-archive.com/wamug@wamug.org.au/>
 Guidelines -
 <[13]http://www.wamug.org.au/mailinglist/guidelines.shtml>
 Settings & Unsubscribe -
 <[14]http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

References

   1. mailto:wa...@lists.wamug.org.au
   2. mailto:wa...@lists.wamug.org.au
   3. mailto:wa...@lists.wamug.org.au
   4. mailto:billand...@gmail.com
   5. mailto:wa...@lists.wamug.org.au
   6. mailto:wa...@lists.wamug.org.au
   7. mailto:wamug@wamug.org.au
   8. mailto:billand...@gmail.com
   9. https://www.mail-archive.com/wamug@wamug.org.au/
  10. http://www.wamug.org.au/mailinglist/guidelines.shtml
  11. http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
  12. https://www.mail-archive.com/wamug@wamug.org.au/
  13. http://www.wamug.org.au/mailinglist/guidelines.shtml
  14. http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Settings & Unsubscribe - 

Re: [WAMUG] Mac mini

[Peter Crisp via WAMUG]

   AH, I see your problem now - so it is the Apple account login password
   you don't have. Sorry I went down the wrong burrow. I actually don't
   know how to recover the Apple Password if it becomes lost. I hope
   someone else here can help - I'd like to know too.

   I suppose a call to Apple Help may get you along the way to success but
   if you're outside of the Apple Care date not sure if they'll help.
   Kind Regards
   Peter Crisp

 - Original Message -

   From:
   "WAMUG" 

   To:

 "WAMUG" 

   Cc:

 "Juliet Kitson" 

   Sent:

 Wed, 7 Dec 2022 14:19:05 +1100

   Subject:

 Re: [WAMUG] Mac mini
 Thanks Peter,
 I should have more specific when I fire up I am asked to set time
 and date
 etc as I have no password to startup but I need a password to unlock
 to
 change date and time which is the one I have forgotten my other
 problem is
 even though in system preferences it indicates I am connected to the
 net
 the network in the top of the page menu is blanked out and when I
 try to
 open safari you are not connected to the internet message appears by
 the
 way this mac mini is old and running HI sierra.
 Regards Bill
 On Wed, Dec 7, 2022 at 1:18 PM Peter Crisp via WAMUG <
 wa...@lists.wamug.org.au> wrote:
 > Hi Juliet - yes, if you go to the ABC iView site via your browser
 or
 > app and try to Log In, you select the "With email" option. Once
 there,
 > there is usually a "Forgot Password" button. If you select this,
 you
 > will get a reset password link to your Inbox and you're on your
 way
 > again.
 >
 > I use Passdiary as my holder of all passwords - very useful to
 minimise
 > this problem recurring. I have literally hundreds of different
 accounts
 > and no two are the same. There's polenty of other password manager
 apps
 > available too.
 > Kind Regards
 > Peter Crisp
 >
 > - Original Message -
 >
 > From:
 > "WAMUG" 
 >
 > To:
 >
 > "WAMUG Mailing List" 
 >
 > Cc:
 >
 > "Juliet Kitson" 
 >
 > Sent:
 >
 > Wed, 7 Dec 2022 12:55:38 +1100
 >
 > Subject:
 >
 > [WAMUG] Mac mini
 > Hello
 > I have a mac mini which I purchased many years ago I am now trying
 > to set
 > it up for ABC Iview but I have forgotten my password is there
 anyway
 > to
 > overcome this problem.
 > Regards Bill
 > -- The WA Macintosh User Group Mailing List --
 > Archives - 
 > Guidelines -
 
 > Settings & Unsubscribe - <
 > http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
 >
-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Settings & Unsubscribe - 

Re: [WAMUG] Mac mini

[Juliet Kitson via WAMUG]

   Thanks Peter,
   I should have more specific when I fire up I am asked to set  time and
   date etc as I have no password to startup but I need a password to
   unlock to change date and time which is the one I have forgotten my
   other problem is even though in system preferences it indicates I am
   connected to the net the network in the top of the page menu is blanked
   out and when I try to open safari you are not connected to the internet
   message appears by the way this mac mini is old and running HI sierra.
   Regards Bill

   On Wed, Dec 7, 2022 at 1:18 PM Peter Crisp via WAMUG
   <[1]wa...@lists.wamug.org.au> wrote:

Hi Juliet - yes, if you go to the ABC iView site via your browser
 or
app and try to Log In, you select the "With email" option. Once
 there,
there is usually a "Forgot Password" button. If you select this,
 you
will get a reset password link to your Inbox and you're on your
 way
again.
I use Passdiary as my holder of all passwords - very useful to
 minimise
this problem recurring. I have literally hundreds of different
 accounts
and no two are the same. There's polenty of other password
 manager apps
available too.
Kind Regards
Peter Crisp
  - Original Message -
From:
"WAMUG" <[2]wa...@lists.wamug.org.au>
To:
  "WAMUG Mailing List" <[3]wamug@wamug.org.au>
Cc:
  "Juliet Kitson" <[4]billand...@gmail.com>
Sent:
  Wed, 7 Dec 2022 12:55:38 +1100
Subject:
  [WAMUG] Mac mini
  Hello
  I have a mac mini which I purchased many years ago I am now
 trying
  to set
  it up for ABC Iview but I have forgotten my password is there
 anyway
  to
  overcome this problem.
  Regards Bill
 -- The WA Macintosh User Group Mailing List --
 Archives - <[5]https://www.mail-archive.com/wamug@wamug.org.au/>
 Guidelines -
 <[6]http://www.wamug.org.au/mailinglist/guidelines.shtml>
 Settings & Unsubscribe -
 <[7]http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

References

   1. mailto:wa...@lists.wamug.org.au
   2. mailto:wa...@lists.wamug.org.au
   3. mailto:wamug@wamug.org.au
   4. mailto:billand...@gmail.com
   5. https://www.mail-archive.com/wamug@wamug.org.au/
   6. http://www.wamug.org.au/mailinglist/guidelines.shtml
   7. http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Settings & Unsubscribe - 

Re: [WAMUG] Mac mini

[Peter Crisp via WAMUG]

   Hi Juliet - yes, if you go to the ABC iView site via your browser or
   app and try to Log In, you select the "With email" option. Once there,
   there is usually a "Forgot Password" button. If you select this, you
   will get a reset password link to your Inbox and you're on your way
   again.

   I use Passdiary as my holder of all passwords - very useful to minimise
   this problem recurring. I have literally hundreds of different accounts
   and no two are the same. There's polenty of other password manager apps
   available too.
   Kind Regards
   Peter Crisp

 - Original Message -

   From:
   "WAMUG" 

   To:

 "WAMUG Mailing List" 

   Cc:

 "Juliet Kitson" 

   Sent:

 Wed, 7 Dec 2022 12:55:38 +1100

   Subject:

 [WAMUG] Mac mini
 Hello
 I have a mac mini which I purchased many years ago I am now trying
 to set
 it up for ABC Iview but I have forgotten my password is there anyway
 to
 overcome this problem.
 Regards Bill
-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Settings & Unsubscribe - 

[WAMUG] Mac mini

[Juliet Kitson via WAMUG]

   Hello
   I have a mac mini which I purchased many years ago I am now trying to
   set it up for ABC Iview but I have forgotten my password is there
   anyway to overcome this problem.
   Regards Bill
-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Settings & Unsubscribe -