Hi All: Just thought I would share a recent experience which would be beneficial to others.
After updating to 10.2.3, I found that iTunes 3.0.1 would no longer recognise my iPod--and I therefore could no longer sync music. The iPod was showing up on my desktop, so I knew it wasn't a firewire problem. I tried many things to no avail. I then rang apple support and they helped me through it. The issue: 10.2.3 comes with new iPod software which must be installed on your iPod for it to sync. If you have the same problem as me, the issue is that iTunes needs to prompt you to install the new software onto your iPod. The cure: (as it worked for me) - Make sure you have all software updates - Disconnect your iPod - Reset your iPod by pressing the "play" and "menu" buttons simultaneously until you see the apple logo in the screen - Restart your computer - Open iTunes - Connect your iPod You should now be prompted to install the new iPod software, do so and it should work fine. Regards, Nathalie -- Nathalie Collins Phone/Fax: (08) 9796 0509 Mobile: 043 989 1997 Post Office Box A176 Australind WA 6233
