Could I ask the 'Gurus' Do we go with this or wait until someone else
has all the Problems? :-)
Mac
Begin forwarded message:
From: BigPond Broadband <[EMAIL PROTECTED]>
Date: Wed Oct 15, 2003 12:33:13 PM Australia/Perth
To: BigPond member <[EMAIL PROTECTED]>
Subject: New! BigPond Broadband Cable Login available now
Dear BigPond Member
BigPond Broadband is happy to announce that new connection software
for BigPond Broadband Cable is available now.
The new software is called BigPond Broadband Cable Login and has been
developed by Telstra Research Laboratories Broadband E-Lab. It has
been designed to replace Amicus Launchpad, the connection software
previously supplied with your BigPond Broadband Cable service.
BigPond Broadband encourages you to upgrade to BigPond Broadband Cable
Login now. To download the new software, please visit
http://www.bigpond.com/broadband/support/downloads/cableclientupdate/
Please note: Downloading the new Cable Login from the BigPond
Broadband website is unmetered and will not count against your monthly
usage allowance.
BigPond Broadband Cable Login has new features including:
- Auto-reconnection if the connection to BigPond Broadband is lost
- Optional integration with the BigPond Toolbar (for more information
on the BigPond Toolbar please visit
http://www.bigpond.com/helpcentre/toolbar/)
- A connection log-file and improved error messages to make it easier
to solve connection problems
- Improved useability and integration with Windows and Macintosh
operating systems
- Advanced options to help customers that use firewalls.
We expect the transition to the new software to be quite
straightforward. If you need our assistance, technical support for
BigPond Broadband Cable Login will be available from BigPond Technical
Support from October 1.
For online support and additional information about the launch of
BigPond Broadband Cable Login, please visit
http://bigpond.custhelp.com/cgi-bin/bigpond.cfg/php/enduser/
std_alp.php?p_prod_lvl1=3&p_search_text=BBCableLogin
BigPond Broadband will be withdrawing customer end-user licences for
Amicus Launchpad on November 9. We request that you delete or destroy
any copies of the Amicus Launchpad software after the 9th of November.
As a result of this change, Technical Support for Amicus Launchpad
will no longer be provided from that time and support will only be
available to customers using BigPond Broadband Cable Login.
If you need further information on the withdrawal of end-user licences
for Amicus Launchpad, please review the Frequently Asked Questions
here:
http://bigpond.custhelp.com/cgi-bin/bigpond.cfg/php/enduser/> std_alp.php
Yours Faithfully,
The BigPond Team
________________________
Telstra Corporation Limited ABN 33 051 775 556
