Re: MacBook Pro won't shut down

[Ronda Brown]

Hi James,

Disconnect the Time Machine backup Drive from your MacBook Pro.
See if you can then shut down MBP as normal  -  > Shut Down

If Time Machine was backing up when you forced a Shut Down, it could cause some 
corruption on the Time Machine backup.

Get the Shut Down process sorted first, then we can look at the Time Machine 
Backup and see what problem it has.

Cheers,
Ronni

On 13/06/2012, at 10:55 PM, James I Fraser wrote:

> Hi Ronni,
> 
> Please, get some sleep!!! You need it to cope with the eventual tidy 
> up, etc, etc. I hope your house is unscathed.
> 
> Many thanks for your suggestions.  SMARTReporter advised a faulty TM 
> backup disk, so I'll try as soon as TechTool Pro 6.0.4 has finished 
> scanning. So far only the 1.5GB Time Machine segment is showing 
> faults . . . Then Friday brings an Achilles tendon repair, so mid 
> next week may show some progress.
> 
> Notwithstanding all this, I'll get back to you asap!
> 
> Cheers,
> 
> James
> 
> 
> 
> 
>> Hi James,
>> 
>> Sorry about the delay in replying to your email.  I've been offline 
>> for 3 days :(
>> Power was only restored last night after 3 days (over 50 hours) 
>> without power due to the severe storms we experienced in my area.
>> A lot of damage has happened around here, roofs blown off (I have in 
>> my back yard;  some of my neighbours roof, a wheelie bin (not 
>> claimed yet), and part of my back neighbours shed). It is going to 
>> take some time to get back to normal.
>> 
>> I'm functioning on very little sleep for the last three nights...
>> -
>> Re: You MBP won't shutdown:
>> 
>> When a Mac cannot shut down it's usually because a running process 
>> refuses to quit.
>> I suggest you open 'Activity Monitor' and try to see which 
>> application isn't quitting properly.
>> This may be caused by a faulty program preference file or a 
>> corrupted cache file.
>> 
>> Will the MBP sleep from the Menu > Sleep? or when you close the display lid?
>> 
>> Have you tried to Shut Down in another user Account? If you don't 
>> have another Admin. User Account: Go to system preferences>accounts 
>> and create another account, allowing it to administer the computer. 
>> Log out and log into the new one (you will need to assign it a 
>> separate password).
>> If the new account has no problems, that would mean you don't have a 
>> system-wide issue.
>> 
>> After you do a 'Force Shutdown' by holding the Power Button, and 
>> then start up the MBP again, if you DONT open any Applications at 
>> all, can you shut down then from the Menu?
>> That is;  try a shut down without first opening any application at all?
>> 
>> Do you have any external drives connected? Sometimes if the drives 
>> are sleeping they must spin back up in order to be shut down again.
>> If so try disconnecting any external drives and see if you can 
>> shutdown correctly.
>> 
>> Have you 'repaired disk permissions' using Disk Utility? You could 
>> have some directory issues.
>> If you have DiskWarrior use it to check the directory and rebuild 
>> the directory.
>> 
>> Try booting from your OS (Snow Leopard) installer disk and running 
>> 'Repair Disk' from Disk Utility (on the installer disk)
>> 
>> If you still are unable to shutdown correctly.
>> I would suspect that a process is still running in the background 
>> which is stopping the shut down on your MBP.
>> Have a look in Console.app (Applications > Utilities > Console.app) 
>> and examine the console logs from a failed shutdown attempt.
>> 
>> Hopefully we can find what is stopping the shut down process from above.
>> Post back how you get on please.
>> 
>> 
>> Cheers,
>> Ronni
>> 
>> 17" MacBook Pro 2.3GHz Quad-Core i7 "Thunderbolt"
>> 2.3GHz / 8GB / 750GB @ 7200rpm HD
>> 
>> OS X 10.7.4 Lion
>> Windows 7 Ultimate (under sufferance)
>> 
>> 
>> On 10/06/2012, at 5:05 PM, James I Fraser wrote:
>> 
>>> Hi Ronni,
>>> 
>>> For me a normal shutdown is to use the Shut Down item in the Apple
>>> icon in the Tool bar. Yes, mostly the final stage is the blue screen
>>> with a spinwheel. This has lasted up to 12 hours - overnight
>>> 
>>> Cheers,
>>> 
>>> James
>>> 
>>> 
 Hi James,
 
 What is happening when you try to do a normal shutdown?
 When you shutdown the system normally does it stay on the blue
 screen with a spinwheel running?
 
 Cheers,
 Ronni
 Sent from Ronni's iPad
 
 On 09/06/2012, at 10:10 PM, James I Fraser 
  wrote:
 
> I'd very much like help please.
> 
>  For the sake of running AppleWorks an Eudora my MacBook Pro late
> 2010 6,1 is running OS X 10.6.8 and will only shut down when the
> power button is held down. It won't from either the Apple's Restart
> or Shut Down.
> 
> I have re-installed 10.6.8 and all updates, reset pram & SMC. I have
> both Time Machine and SuperDuper backups.
> 
> TIA,
> 
> James
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - 

Re: MacBook Pro won't shut down

[James I Fraser]

Hi Ronni,

Please, get some sleep!!! You need it to cope with the eventual tidy 
up, etc, etc. I hope your house is unscathed.

Many thanks for your suggestions.  SMARTReporter advised a faulty TM 
backup disk, so I'll try as soon as TechTool Pro 6.0.4 has finished 
scanning. So far only the 1.5GB Time Machine segment is showing 
faults . . . Then Friday brings an Achilles tendon repair, so mid 
next week may show some progress.

Notwithstanding all this, I'll get back to you asap!

Cheers,

James




>Hi James,
>
>Sorry about the delay in replying to your email.  I've been offline 
>for 3 days :(
>Power was only restored last night after 3 days (over 50 hours) 
>without power due to the severe storms we experienced in my area.
>A lot of damage has happened around here, roofs blown off (I have in 
>my back yard;  some of my neighbours roof, a wheelie bin (not 
>claimed yet), and part of my back neighbours shed). It is going to 
>take some time to get back to normal.
>
>I'm functioning on very little sleep for the last three nights...
>-
>Re: You MBP won't shutdown:
>
>When a Mac cannot shut down it's usually because a running process 
>refuses to quit.
>  I suggest you open 'Activity Monitor' and try to see which 
>application isn't quitting properly.
>This may be caused by a faulty program preference file or a 
>corrupted cache file.
>
>  Will the MBP sleep from the Menu > Sleep? or when you close the display lid?
>
>Have you tried to Shut Down in another user Account? If you don't 
>have another Admin. User Account: Go to system preferences>accounts 
>and create another account, allowing it to administer the computer. 
>Log out and log into the new one (you will need to assign it a 
>separate password).
>If the new account has no problems, that would mean you don't have a 
>system-wide issue.
>
>After you do a 'Force Shutdown' by holding the Power Button, and 
>then start up the MBP again, if you DONT open any Applications at 
>all, can you shut down then from the Menu?
>That is;  try a shut down without first opening any application at all?
>
>Do you have any external drives connected? Sometimes if the drives 
>are sleeping they must spin back up in order to be shut down again.
>If so try disconnecting any external drives and see if you can 
>shutdown correctly.
>
>Have you 'repaired disk permissions' using Disk Utility? You could 
>have some directory issues.
>If you have DiskWarrior use it to check the directory and rebuild 
>the directory.
>
>Try booting from your OS (Snow Leopard) installer disk and running 
>'Repair Disk' from Disk Utility (on the installer disk)
>
>If you still are unable to shutdown correctly.
>I would suspect that a process is still running in the background 
>which is stopping the shut down on your MBP.
>Have a look in Console.app (Applications > Utilities > Console.app) 
>and examine the console logs from a failed shutdown attempt.
>
>Hopefully we can find what is stopping the shut down process from above.
>Post back how you get on please.
>
>
>Cheers,
>Ronni
>
>17" MacBook Pro 2.3GHz Quad-Core i7 "Thunderbolt"
>2.3GHz / 8GB / 750GB @ 7200rpm HD
>
>OS X 10.7.4 Lion
>Windows 7 Ultimate (under sufferance)
>
>
>On 10/06/2012, at 5:05 PM, James I Fraser wrote:
>
>>  Hi Ronni,
>>
>>  For me a normal shutdown is to use the Shut Down item in the Apple
>>  icon in the Tool bar. Yes, mostly the final stage is the blue screen
>>  with a spinwheel. This has lasted up to 12 hours - overnight
>>
>>  Cheers,
>>
>>  James
>>
>>
>>>  Hi James,
>>>
>>>  What is happening when you try to do a normal shutdown?
>>>  When you shutdown the system normally does it stay on the blue
>>>  screen with a spinwheel running?
>>>
>>>  Cheers,
>>>  Ronni
>>>  Sent from Ronni's iPad
>>>
>>>  On 09/06/2012, at 10:10 PM, James I Fraser 
>>> wrote:
>>>
  I'd very much like help please.

   For the sake of running AppleWorks an Eudora my MacBook Pro late
  2010 6,1 is running OS X 10.6.8 and will only shut down when the
  power button is held down. It won't from either the Apple's Restart
  or Shut Down.
>  >>>
  I have re-installed 10.6.8 and all updates, reset pram & SMC. I have
  both Time Machine and SuperDuper backups.

  TIA,

  James
>
>-- The WA Macintosh User Group Mailing List --
>Archives - 
>Guidelines - 
>Settings & Unsubscribe - 
>

-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Settings & Unsubscribe - 

Re: MacBook Pro won't shut down

[Ronda Brown]

Hi James,

Sorry about the delay in replying to your email.  I've been offline for 3 days 
:(
Power was only restored last night after 3 days (over 50 hours) without power 
due to the severe storms we experienced in my area. 
A lot of damage has happened around here, roofs blown off (I have in my back 
yard;  some of my neighbours roof, a wheelie bin (not claimed yet), and part of 
my back neighbours shed). It is going to take some time to get back to normal.

I'm functioning on very little sleep for the last three nights...
-
Re: You MBP won't shutdown:

When a Mac cannot shut down it's usually because a running process refuses to 
quit. 
 I suggest you open 'Activity Monitor' and try to see which application isn't 
quitting properly. 
This may be caused by a faulty program preference file or a corrupted cache 
file.

 Will the MBP sleep from the Menu > Sleep? or when you close the display lid?

Have you tried to Shut Down in another user Account? If you don't have another 
Admin. User Account: Go to system preferences>accounts and create another 
account, allowing it to administer the computer. Log out and log into the new 
one (you will need to assign it a separate password). 
If the new account has no problems, that would mean you don't have a 
system-wide issue.

After you do a 'Force Shutdown' by holding the Power Button, and then start up 
the MBP again, if you DONT open any Applications at all, can you shut down then 
from the Menu?
That is;  try a shut down without first opening any application at all?

Do you have any external drives connected? Sometimes if the drives are sleeping 
they must spin back up in order to be shut down again.
If so try disconnecting any external drives and see if you can shutdown 
correctly.

Have you 'repaired disk permissions' using Disk Utility? You could have some 
directory issues.
If you have DiskWarrior use it to check the directory and rebuild the directory.

Try booting from your OS (Snow Leopard) installer disk and running 'Repair 
Disk' from Disk Utility (on the installer disk)

If you still are unable to shutdown correctly.
I would suspect that a process is still running in the background which is 
stopping the shut down on your MBP.
Have a look in Console.app (Applications > Utilities > Console.app) and examine 
the console logs from a failed shutdown attempt.

Hopefully we can find what is stopping the shut down process from above.
Post back how you get on please.

 
Cheers,
Ronni

17" MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt"
2.3GHz / 8GB / 750GB @ 7200rpm HD

OS X 10.7.4 Lion
Windows 7 Ultimate (under sufferance)


On 10/06/2012, at 5:05 PM, James I Fraser wrote:

> Hi Ronni,
> 
> For me a normal shutdown is to use the Shut Down item in the Apple 
> icon in the Tool bar. Yes, mostly the final stage is the blue screen 
> with a spinwheel. This has lasted up to 12 hours - overnight
> 
> Cheers,
> 
> James
> 
> 
>> Hi James,
>> 
>> What is happening when you try to do a normal shutdown?
>> When you shutdown the system normally does it stay on the blue 
>> screen with a spinwheel running?
>> 
>> Cheers,
>> Ronni
>> Sent from Ronni's iPad
>> 
>> On 09/06/2012, at 10:10 PM, James I Fraser  wrote:
>> 
>>> I'd very much like help please.
>>> 
>>>  For the sake of running AppleWorks an Eudora my MacBook Pro late
>>> 2010 6,1 is running OS X 10.6.8 and will only shut down when the
>>> power button is held down. It won't from either the Apple's Restart
>>> or Shut Down.
>>> 
>>> I have re-installed 10.6.8 and all updates, reset pram & SMC. I have
>>> both Time Machine and SuperDuper backups.
>>> 
>>> TIA,
>>> 
>>> James

-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Settings & Unsubscribe - 

Re: MacBook Pro won't shut down

[James I Fraser]

Hi Ronni,

For me a normal shutdown is to use the Shut Down item in the Apple 
icon in the Tool bar. Yes, mostly the final stage is the blue screen 
with a spinwheel. This has lasted up to 12 hours - overnight

Cheers,

James


>Hi James,
>
>What is happening when you try to do a normal shutdown?
>When you shutdown the system normally does it stay on the blue 
>screen with a spinwheel running?
>
>Cheers,
>Ronni
>Sent from Ronni's iPad
>
>On 09/06/2012, at 10:10 PM, James I Fraser  wrote:
>
>>  I'd very much like help please.
>>
>>   For the sake of running AppleWorks an Eudora my MacBook Pro late
>>  2010 6,1 is running OS X 10.6.8 and will only shut down when the
>>  power button is held down. It won't from either the Apple's Restart
>>  or Shut Down.
>>
>>  I have re-installed 10.6.8 and all updates, reset pram & SMC. I have
>>  both Time Machine and SuperDuper backups.
>>
>>  TIA,
>>
>>  James
>>  -- The WA Macintosh User Group Mailing List --
>>  Archives - 
>>  Guidelines - 
>>  Settings & Unsubscribe - 
>>
>-- The WA Macintosh User Group Mailing List --
>Archives - 
>Guidelines - 
>Settings & Unsubscribe - 
>

-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Settings & Unsubscribe - 

Re: MacBook Pro won't shut down

[Ronda Brown]

Hi James,

What is happening when you try to do a normal shutdown?
When you shutdown the system normally does it stay on the blue screen with a 
spinwheel running?

Cheers,
Ronni
Sent from Ronni's iPad

On 09/06/2012, at 10:10 PM, James I Fraser  wrote:

> I'd very much like help please.
> 
>  For the sake of running AppleWorks an Eudora my MacBook Pro late 
> 2010 6,1 is running OS X 10.6.8 and will only shut down when the 
> power button is held down. It won't from either the Apple's Restart 
> or Shut Down.
> 
> I have re-installed 10.6.8 and all updates, reset pram & SMC. I have 
> both Time Machine and SuperDuper backups.
> 
> TIA,
> 
> James
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 
-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Settings & Unsubscribe - 

MacBook Pro won't shut down

[James I Fraser]

I'd very much like help please.

  For the sake of running AppleWorks an Eudora my MacBook Pro late 
2010 6,1 is running OS X 10.6.8 and will only shut down when the 
power button is held down. It won't from either the Apple's Restart 
or Shut Down.

I have re-installed 10.6.8 and all updates, reset pram & SMC. I have 
both Time Machine and SuperDuper backups.

TIA,

James
-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Settings & Unsubscribe -