Just an update on PDF issue in Safari:
PDFs now open automatically in Preview, once again, thank you Ronni for your 
help with this pesky issue.
Your instructions were both clear and precise.

Brian





On 18/06/2012, at 10:58 PM, Brian Risbey wrote:

Hi Ronni,

No, the library didn't have adobe anything...  but I found PDF Browser 
Plugin.plugin which I will also removed.

thank you again,

Brian


On 18/06/2012, at 10:51 PM, Ronda Brown wrote:

Hi Brian,

You looked in the Hard Drive /Library /Internet Plug-ins folder, not your home 
~/library?

I can't see Apple changing their decision not to continue the 17" MBP. Once 
they drop supporting a machine or software... That's it... Gone forever :(
Apple and Tim Cook are not listening to people like me who are disappointed on 
a few levels with how Apple are treating long time Apple Mac users.

Cheers,
Ronni
Sent from Ronni's iPad

On 18/06/2012, at 10:25 PM, Brian Risbey <risb...@bigpond.com> wrote:

> Genius, 
> Thank you Ronni
> 
> I was looking in the application not on a pdf for default app setting,
> 
> Adobe Reader -trashed and trash emptied but the AdobePDFViewer.plugin wasn't 
> in Library folder.
> Safari used to open PDFs in Preview but something changed a while ago and I 
> seemed to need this other plug-in. 
> 
> P.S. also hoping that the 17" MacBook Pro omission is just a temporary thing 
> - maybe Apple has been too busy recently..., maybe a direct email to Tim Cook 
> might do it!  ;-) 
> 
> Brian
> 
> 
> 
> 
> 
> 
> On 18/06/2012, at 8:59 PM, Ronda Brown wrote:
> 
> Hi Brian,
> 
> Yes, Safari 5.1 has it's own built-in native PDF viewer and does not need 
> Adobe Reader.
> 
> Uninstall Adobe Reader and delete the AdobePDFViewer.plugin from 
> /Library/Internet Plug-ins? 
> You may need to restart the computer. 
> 
> Then set Preview as Default application.
> Select any .pdf file. Press COMMAND-I to open the Get Info window. 
> In the Open With panel select Preview as the default application then click 
> on the !Change All' button.
> 
> Cheers,
> Ronni
> 
> Sent from Ronni's iPad
> 
> On 18/06/2012, at 8:42 PM, Brian Risbey <risb...@bigpond.com> wrote:
> 
>> Hi all,
>> I seemed to be using PDF browser plug-in, in Safari 5.1.7 in OS X 10.7.4 - 
>> Ronni has suggested in a response  that I don't require it, did something 
>> change in an upgrade of Safari?
>> 
>> If so, how do I re-instate Preview as default reader or 'native' support?
>> 
>> Thank you
>> 
>> Brian
>> 
>> 
>> 
>> On 18/06/2012, at 10:36 AM, Ronda Brown wrote:
>> 
>> Hi Tim, John & Ian,
>> 
>> I don't have (& never have had) any problems downloading Statements in my 
>> CBA Account, or any online PDFs, using Safari 5.1.7 in OS X 10.7.4.
>> Click on a Statement, it immediately downloads (you see a blank window for a 
>> sec as it downloads) and the PDF then automatically opens in Preview.app 
>> (Preview is set as default PDF viewer).
>> In Safari > Preferences > Security I have 'Block pop-up windows' enabled. I 
>> only suggested to Ian he disable 'Block pop-up windows' because that is what 
>> ANZ advises.
>> 
>> I don't use Adobe Reader, I don't even have Adobe Reader installed on my MBP.
>> Safari 5.1 doesn't use a PDF plugin, it has a built-in native PDF viewer.
>> 
>> Have you tried taking the AdobePDFViewer.plugin out of /Library/Internet 
>> Plug-ins?
>> 
>> 1. Quit Safari. 
>> 2. Open your Macintosh HD, then open the Library folder. 
>> 3. Go to Library then Internet Plug-ins. 
>> 4. Locate and delete the ‘AdobePDFViewer.plugin’. 
>> 5. Re-open Safari.
>> 
>> You might find you need to restart your computer.
>> 
>> Cheers,
>> Ronni
>> 
>> On 18/06/2012, at 9:39 AM, Tim Law wrote:
>> 
>>> Sorry, Ronni's email re Adobe Reader came whilst I was testing. 
>>> 
>>>> • Upgrade to Adobe Reader or Acrobat version 10.1.3 or later.
>>>> • Save the PDF file from Safari to the computer, and then open it directly 
>>>> in Adobe Reader or Acrobat."
>>> 
>>> 
>>> I am running Adobe Reader 10.1.3
>>> If I right click on the link to download the statement, it downloads 
>>> eStatementLoading.aspx which is not the page that displays the PDF.
>>> 
>>> Thanks
>>> Tim
>>> 
>>> On 18/06/2012, at 9:32 AM, Tim Law wrote:
>>> 
>>>> All,
>>>> 
>>>> I have the same settings in Safari and cannot download the bank statements 
>>>> from Bankwest either. 
>>>> Unlike John T, this has been a longer standing issue than a few months and 
>>>> I recall posting a similar problem some time ago. Ronni suggested the 
>>>> company, not a bank, was not following web standards. I told them this, 
>>>> they said they were complaint. Impasse. I now use Chrome as my browser of 
>>>> choice and don't have these same problems as downloading PDF's in Safari.
>>>> 
>>>> I'm using OSX 10.7.4
>>>> Safari Version 5.1.7 (7534.57.2)
>>>> Mac Mini Intel Late 2009
>>>> 
>>>> Ronni, what happens in Safari with Bankwest is if I click on the 
>>>> 'statement number', to initiate a download of the statement, two things 
>>>> happen.
>>>> 
>>>> First a new window opens.
>>>> In that new window is a Bankwest coloured wheel that is rotating and text 
>>>> that says Loading...
>>>> Page address
>>>> https://ibs.bankwest.com.au/CMWeb/eStatements/ES/eStatementLoading.aspx?
>>>> 
>>>> After three seconds, the screen turns to a dark grey all over, and remains 
>>>> like that forever. There is no action.
>>>> Page address
>>>> https://ibs.bankwest.com.au/CMWeb/eStatements/ES/eStatement.aspx?
>>>> shows
>>>> 
>>>> I've played with the combination of Preferences, but nothing much changes. 
>>>> 
>>>> Interestingly, using my iPad1 and logging into the same Bankwest account 
>>>> using Safari on the iPad, the PDF opens as expected. In the three seconds 
>>>> it takes to move from the eStatementLoading.aspx page to the 
>>>> eStatement.aspx page, the document has downloaded and displays as per 
>>>> expectations. 
>>>> 
>>>> On my G4 eMac
>>>> Safari version 5.0.6
>>>> OSX 10.5.8
>>>> The same statement download works correctly as per expectations. 
>>>> 
>>>> I'm cool using Chrome as my browser on my Mac Mini, but send this to add 
>>>> to the knowledge bank and maybe aid problem solving. 
>>>> 
>>>> Tim
>>>> 
>>>> 
>>>> On 17/06/2012, at 3:01 PM, Ronda Brown wrote:
>>>> 
>>>>> Hi Ian,
>>>>> 
>>>>> You need to have Cookies enabled and JavaScript enabled in Safari?
>>>>> And not be  'Blocking Pop-up windows' in Safari for ANZ Bank Statements 
>>>>> to be downloaded.
>>>>> 
>>>>> Safari > Preferences > Security   - Web content: select -  'Enable 
>>>>> JavaScript'   (NOT Enable Java)
>>>>> In the same window, DON'T have a tick in 'Block pop-up windows'.
>>>>> 
>>>>> Safari > Preferences > Privacy - Block Cookies (try just selecting 'From 
>>>>> third parties and advertisers'
>>>>> 
>>>>> See if you can then download the ANZ Bank Statements.
>>>>> <https://www.anz.com/internet-banking/help/accounts/online-statements/view/#step3>
>>>>> 
>>>>> Cheers,
>>>>> Ronni
>>>>> 
>>>>> On 17/06/2012, at 2:21 PM, Ian Reid wrote:
>>>>> 
>>>>>> Hi Jane
>>>>>> 
>>>>>> I am sorry for the delayed reply.  
>>>>>> 
>>>>>> I have been receiving statements by post for five years, up to the end 
>>>>>> of last year, when ANZ decided to save money with the convenience of 
>>>>>> online statements. I registered but was unable to download 
>>>>>> satisfactorily.  
>>>>>> 
>>>>>> The last one I was able to download as an Online Statement was February 
>>>>>> 2012. Since then I have used the longer process of "viewing my account", 
>>>>>> for a set number of days,, and then printing out the result. This allows 
>>>>>> me to keep check on my account but I would use download if I could get 
>>>>>> it to work.
>>>>>> 
>>>>>> ANZ initially sent me quarterly statements but I asked for and got 
>>>>>> monthly statements. Your September statement will be quarterly. Tell ANZ 
>>>>>> you want them monthly. 
>>>>>> 
>>>>>> 
>>>>>> 
>>>>>> On 15 Jun 2012, at 5:41 PM, Jane Griffiths wrote:
>>>>>> 
>>>>>> Hi Ian
>>>>>> 
>>>>>> I haven't been an ANZ customer for long, having previously used another 
>>>>>> bank, so my knowledge of past practices with ANZ internet banking is not 
>>>>>> great. However I've just had a look through my different ANZ accounts 
>>>>>> online and agree with you that there is no obvious way of downloading a 
>>>>>> copy of the monthly/half-yearly statements. 
>>>>>> Apparently this can only be achieved if you have registered for online 
>>>>>> statements.  Once registered the statements are available for download 
>>>>>> in PDF format for 7 years. 
>>>>>> 
>>>>>> I've just registered for online statements for 1 of my accounts to try 
>>>>>> out the system.  It now takes me to the Online Statement page, but the 
>>>>>> list is blank as it says I have no available statements, apparently my 
>>>>>> next statement is due in September, so that's not much help at the 
>>>>>> moment is it! ;-)
>>>>>> The style of the Online Statement webpage suggests that all available 
>>>>>> statements would be listed with each one having a link to the 
>>>>>> downloadable PDF.
>>>>>> 
>>>>>> Have you registered for Online Statements?
>>>>>> Yes.
>>>>>> Have you read the Online Statements help & FAQs?
>>>>>> Yes.
>>>>>> https://www.anz.com/internet-banking/help/accounts/online-statements/#tab_tab04
>>>>>> 
>>>>>> If you are registered for Online Statements, what happens when you click 
>>>>>> on the top left tab "Accounts" and then the option "View Online 
>>>>>> Statements"?
>>>>>> Do you see a list of statements for your account?
>>>>>> Yes, all the recent ones. 
>>>>>> Can I open them? 
>>>>>> No.
>>>>>> 
>>>>>> Regards
>>>>>> 
>>>>>> Ian
>>>>>> 
>>>>>> 
>>>>>> Regards
>>>>>> Jane
>>>>>> 
>>>>>> 
>>>>>> On 15/06/2012, at 10:13 AM, Ian Reid wrote:
>>>>>> 
>>>>>>> Good morning All
>>>>>>> 
>>>>>>> I would be interested to hear from an ANZ internet banking customer how 
>>>>>>> to download monthly statements now. Apparently I would be OK if I was 
>>>>>>> still using Safari 3 or 4 or if I had the correct cookies or Java. The 
>>>>>>> fast-talking ANZ guy on the phone seemed to think that I should click 
>>>>>>> on a URL rather than a tab, at least that is what it sounded like, but 
>>>>>>> no luck. I had a feeling that the answer might be in the Archives but 
>>>>>>> nothing came up.
>>>>>>> 
>>>>>>> Thanks in advance.
>>>>>>> 
>>>>>>> Ian Reid
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