Re: Missing App

[Barry Sexstone]

Alan

I have refreshed the screen turned off and done a forced restart all with no 
avail.

Barry

> On 11 Jan 2020, at 4:51 pm, Alan Smith  wrote:
> 
> Barry,
> 
> Three things to try (advice from a non-expert).
> 
> 1.  Is the app still listed under Settings?  Perhaps the app has slipped onto 
> a new window and is just hiding from you!
> 2.  Have you tried turning off your SE and turning it back on again?
> 3.  If problem still exists then force restart the iPhone.  Press and hold 
> both the Sleep/Wake button and the Home button until the Apple logo appears.
> 
> Good luck
> Alan
> 
> 
>> On 11 Jan 2020, at 4:31 pm, Barry Sexstone  
>> wrote:
>> 
>> Tim
>> Tried that, one of the first things I tried. No luck.
>> Barry
>> 
>>> On 11 Jan 2020, at 3:32 pm, Tim Law  wrote:
>>> 
>>> Barry I suggest you go to the App Store, and download it again. 
>>> 
>>> Not from the list of pre purchased apps, but as if you were getting it the 
>>> first time. 
>>> 
>>> It may be the app has been updated and the one you are trying to re 
>>> download is not compatible with the latest operating system.
>>> 
>>> Tim
>>> 
 On 11 Jan 2020, at 2:19 pm, Barry Sexstone  
 wrote:
 
 On of my Apps has disappeared ( Transperth.app) and I have tried most, if 
 not all, of the suggestions I have found on line such as trying to restore 
 from a backup or from the list of purchased apps.  Nothing has worked!  
 When I try to restore from the purchased list I get the rotating circle 
 which goes on for ever with no result.  The same occurs if I try to 
 restore from the App Store.
 I have not done any IOS updates recently.
 
 Any suggestions?
 
 Barry
 
 iPhone SE IOS 13.3
 
 
 -- The WA Macintosh User Group Mailing List --
 Archives - 
 Guidelines - 
 Settings & Unsubscribe - 
 
>>> 
>>> -- The WA Macintosh User Group Mailing List --
>>> Archives - 
>>> Guidelines - 
>>> Settings & Unsubscribe - 
>>> 
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - 
>> Guidelines - 
>> Settings & Unsubscribe - 
>> 
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 

-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Settings & Unsubscribe - 

Re: Missing App

[Barry Sexstone]

Peter

It is a phone app and yes I have done a complete shut down and reopen.

Barry

> On 11 Jan 2020, at 4:50 pm, Peter Curtis  wrote:
> 
> Hi Barry
> Have you tried closing down your computer (switching it off altogether) leave 
> for a while, then restart!
> Peter
> 
>> On 11 Jan 2020, at 4:31 pm, Barry Sexstone  
>> wrote:
>> 
>> Tim
>> Tried that, one of the first things I tried. No luck.
>> Barry
>> 
>>> On 11 Jan 2020, at 3:32 pm, Tim Law  wrote:
>>> 
>>> Barry I suggest you go to the App Store, and download it again. 
>>> 
>>> Not from the list of pre purchased apps, but as if you were getting it the 
>>> first time. 
>>> 
>>> It may be the app has been updated and the one you are trying to re 
>>> download is not compatible with the latest operating system.
>>> 
>>> Tim
>>> 
 On 11 Jan 2020, at 2:19 pm, Barry Sexstone  
 wrote:
 
 On of my Apps has disappeared ( Transperth.app) and I have tried most, if 
 not all, of the suggestions I have found on line such as trying to restore 
 from a backup or from the list of purchased apps.  Nothing has worked!  
 When I try to restore from the purchased list I get the rotating circle 
 which goes on for ever with no result.  The same occurs if I try to 
 restore from the App Store.
 I have not done any IOS updates recently.
 
 Any suggestions?
 
 Barry
 
 iPhone SE IOS 13.3
 
 
 -- The WA Macintosh User Group Mailing List --
 Archives - 
 Guidelines - 
 Settings & Unsubscribe - 
 
>>> 
>>> -- The WA Macintosh User Group Mailing List --
>>> Archives - 
>>> Guidelines - 
>>> Settings & Unsubscribe - 
>>> 
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - 
>> Guidelines - 
>> Settings & Unsubscribe - 
>> 
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 

-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Settings & Unsubscribe - 

Re: Missing App

[Alan Smith]

Barry,

Three things to try (advice from a non-expert).

1.  Is the app still listed under Settings?  Perhaps the app has slipped onto a 
new window and is just hiding from you!
2.  Have you tried turning off your SE and turning it back on again?
3.  If problem still exists then force restart the iPhone.  Press and hold both 
the Sleep/Wake button and the Home button until the Apple logo appears.

Good luck
Alan


> On 11 Jan 2020, at 4:31 pm, Barry Sexstone  wrote:
> 
> Tim
> Tried that, one of the first things I tried. No luck.
> Barry
> 
>> On 11 Jan 2020, at 3:32 pm, Tim Law  wrote:
>> 
>> Barry I suggest you go to the App Store, and download it again. 
>> 
>> Not from the list of pre purchased apps, but as if you were getting it the 
>> first time. 
>> 
>> It may be the app has been updated and the one you are trying to re download 
>> is not compatible with the latest operating system.
>> 
>> Tim
>> 
>>> On 11 Jan 2020, at 2:19 pm, Barry Sexstone  
>>> wrote:
>>> 
>>> On of my Apps has disappeared ( Transperth.app) and I have tried most, if 
>>> not all, of the suggestions I have found on line such as trying to restore 
>>> from a backup or from the list of purchased apps.  Nothing has worked!  
>>> When I try to restore from the purchased list I get the rotating circle 
>>> which goes on for ever with no result.  The same occurs if I try to restore 
>>> from the App Store.
>>> I have not done any IOS updates recently.
>>> 
>>> Any suggestions?
>>> 
>>> Barry
>>> 
>>> iPhone SE IOS 13.3
>>> 
>>> 
>>> -- The WA Macintosh User Group Mailing List --
>>> Archives - 
>>> Guidelines - 
>>> Settings & Unsubscribe - 
>>> 
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - 
>> Guidelines - 
>> Settings & Unsubscribe - 
>> 
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 

-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Settings & Unsubscribe - 

Re: Missing App

[Peter Curtis]

Hi Barry
Have you tried closing down your computer (switching it off altogether) leave 
for a while, then restart!
Peter

> On 11 Jan 2020, at 4:31 pm, Barry Sexstone  wrote:
> 
> Tim
> Tried that, one of the first things I tried. No luck.
> Barry
> 
>> On 11 Jan 2020, at 3:32 pm, Tim Law  wrote:
>> 
>> Barry I suggest you go to the App Store, and download it again. 
>> 
>> Not from the list of pre purchased apps, but as if you were getting it the 
>> first time. 
>> 
>> It may be the app has been updated and the one you are trying to re download 
>> is not compatible with the latest operating system.
>> 
>> Tim
>> 
>>> On 11 Jan 2020, at 2:19 pm, Barry Sexstone  
>>> wrote:
>>> 
>>> On of my Apps has disappeared ( Transperth.app) and I have tried most, if 
>>> not all, of the suggestions I have found on line such as trying to restore 
>>> from a backup or from the list of purchased apps.  Nothing has worked!  
>>> When I try to restore from the purchased list I get the rotating circle 
>>> which goes on for ever with no result.  The same occurs if I try to restore 
>>> from the App Store.
>>> I have not done any IOS updates recently.
>>> 
>>> Any suggestions?
>>> 
>>> Barry
>>> 
>>> iPhone SE IOS 13.3
>>> 
>>> 
>>> -- The WA Macintosh User Group Mailing List --
>>> Archives - 
>>> Guidelines - 
>>> Settings & Unsubscribe - 
>>> 
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - 
>> Guidelines - 
>> Settings & Unsubscribe - 
>> 
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 

-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Settings & Unsubscribe - 

Re: Missing App

[Barry Sexstone]

Tim
Tried that, one of the first things I tried. No luck.
Barry

> On 11 Jan 2020, at 3:32 pm, Tim Law  wrote:
> 
> Barry I suggest you go to the App Store, and download it again. 
> 
> Not from the list of pre purchased apps, but as if you were getting it the 
> first time. 
> 
> It may be the app has been updated and the one you are trying to re download 
> is not compatible with the latest operating system.
> 
> Tim
> 
>> On 11 Jan 2020, at 2:19 pm, Barry Sexstone  
>> wrote:
>> 
>> On of my Apps has disappeared ( Transperth.app) and I have tried most, if 
>> not all, of the suggestions I have found on line such as trying to restore 
>> from a backup or from the list of purchased apps.  Nothing has worked!  When 
>> I try to restore from the purchased list I get the rotating circle which 
>> goes on for ever with no result.  The same occurs if I try to restore from 
>> the App Store.
>> I have not done any IOS updates recently.
>> 
>> Any suggestions?
>> 
>> Barry
>> 
>> iPhone SE IOS 13.3
>> 
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - 
>> Guidelines - 
>> Settings & Unsubscribe - 
>> 
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 

-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Settings & Unsubscribe - 

Re: Missing App

[Tim Law]

Barry I suggest you go to the App Store, and download it again. 

Not from the list of pre purchased apps, but as if you were getting it the 
first time. 

It may be the app has been updated and the one you are trying to re download is 
not compatible with the latest operating system.

Tim

> On 11 Jan 2020, at 2:19 pm, Barry Sexstone  wrote:
> 
> On of my Apps has disappeared ( Transperth.app) and I have tried most, if not 
> all, of the suggestions I have found on line such as trying to restore from a 
> backup or from the list of purchased apps.  Nothing has worked!  When I try 
> to restore from the purchased list I get the rotating circle which goes on 
> for ever with no result.  The same occurs if I try to restore from the App 
> Store.
> I have not done any IOS updates recently.
> 
> Any suggestions?
> 
> Barry
> 
> iPhone SE IOS 13.3
> 
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 

-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Settings & Unsubscribe -