Re: Security questions for Apple ID ?

[Stephen Chape]

Thank you Ronni,
All fixed now.
I had to speak with Apple Support because her AID had no rescue email.
They were very helpful !

On 12 Feb 2014, at 1:35 pm, Ronda Brown  wrote:

> Hi Stephen,
> Rescue email address and how to reset Apple ID security questions
> If you can't recall your Apple ID security questions and answers, the 
> optional rescue email provides a way to reset them. Additionally, all future 
> security-related emails for your Apple ID will be sent to the rescue email 
> address.
> 
> 
> When creating a new Apple ID for use with the iTunes Store or Mac App Store, 
> you will be asked to provide an optional rescue email address. If you have an 
> existing Apple ID that you use with the iTunes Store or Mac App Store, you 
> may be asked to provide some additional security information, including a 
> rescue email address. When you provide a rescue email address, all future 
> security emails, such as password resets from iForgot, will be sent to the 
> address provided. The rescue email address you provide cannot be the same as 
> your primary email address for your Apple ID. In most cases, your primary 
> email address is the same as your Apple ID username. 
> 
> 
> 
> Sent from Ronni's iPad4
> 
> 
> On 12 Feb 2014, at 1:28 pm, Stephen Chape  wrote:
> 
>> Hi folks,
>> 
>> My grand daughter tried to log in to the App Store to make a purchase a few 
>> nights ago.
>> She has no credit card so she depends upon gift vouchers being redeemed.
>> On this occasion she was asked to answer 2 security questions.
>> She tells me she has never set up security questions and therefore does not 
>> know the answers.
>> 
>> Is there any way around this ?
>> I tried to renew the questions but Apple does not seem to allow this.
>> Forgetting a password can be resolved but it appears not this.
>> 
>> Eventually I decided to set her up with a new Apple ID.
>> However it would not allow this because her email is “already being used for 
>> another Apple ID".
>> 
>> The only way around this seems to be to set her up with a new email address 
>> with Westnet.
>> Then create a new Apple ID.
>> Then adjust her settings in her Apple Mail account.
>> Then let all her contacts know her new email address.
>> 
>> Does anyone know of a simpler solution please ?
>> 
>> Regards,
>> Stephen Chape
>> 
>> -- The WA Macintosh User Group Mailing List --
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>> Guidelines - 
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>> 
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Regards,
Stephen Chape

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Re: Security questions for Apple ID ?

[Stephen Chape]

Thank you Ronni.
Maybe I gave my email as the rescue address.
I will check that.
If not can a rescue address still be added or will we still have the same issue 
logging in to do that ?

On 12 Feb 2014, at 1:35 pm, Ronda Brown  wrote:

> Hi Stephen,
> Rescue email address and how to reset Apple ID security questions
> If you can't recall your Apple ID security questions and answers, the 
> optional rescue email provides a way to reset them. Additionally, all future 
> security-related emails for your Apple ID will be sent to the rescue email 
> address.
> 
> 
> When creating a new Apple ID for use with the iTunes Store or Mac App Store, 
> you will be asked to provide an optional rescue email address. If you have an 
> existing Apple ID that you use with the iTunes Store or Mac App Store, you 
> may be asked to provide some additional security information, including a 
> rescue email address. When you provide a rescue email address, all future 
> security emails, such as password resets from iForgot, will be sent to the 
> address provided. The rescue email address you provide cannot be the same as 
> your primary email address for your Apple ID. In most cases, your primary 
> email address is the same as your Apple ID username. 
> 
> 
> 
> Sent from Ronni's iPad4
> 
> 
> On 12 Feb 2014, at 1:28 pm, Stephen Chape  wrote:
> 
>> Hi folks,
>> 
>> My grand daughter tried to log in to the App Store to make a purchase a few 
>> nights ago.
>> She has no credit card so she depends upon gift vouchers being redeemed.
>> On this occasion she was asked to answer 2 security questions.
>> She tells me she has never set up security questions and therefore does not 
>> know the answers.
>> 
>> Is there any way around this ?
>> I tried to renew the questions but Apple does not seem to allow this.
>> Forgetting a password can be resolved but it appears not this.
>> 
>> Eventually I decided to set her up with a new Apple ID.
>> However it would not allow this because her email is “already being used for 
>> another Apple ID".
>> 
>> The only way around this seems to be to set her up with a new email address 
>> with Westnet.
>> Then create a new Apple ID.
>> Then adjust her settings in her Apple Mail account.
>> Then let all her contacts know her new email address.
>> 
>> Does anyone know of a simpler solution please ?
>> 
>> Regards,
>> Stephen Chape
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - 
>> Guidelines - 
>> Settings & Unsubscribe - 
>> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 


Regards,
Stephen Chape

-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Settings & Unsubscribe - 

Re: Security questions for Apple ID ?

[Ronda Brown]

Hi Stephen,
Rescue email address and how to reset Apple ID security questions
If you can't recall your Apple ID security questions and answers, the optional 
rescue email provides a way to reset them. Additionally, all future 
security-related emails for your Apple ID will be sent to the rescue email 
address.


When creating a new Apple ID for use with the iTunes Store or Mac App Store, 
you will be asked to provide an optional rescue email address. If you have an 
existing Apple ID that you use with the iTunes Store or Mac App Store, you may 
be asked to provide some additional security information, including a rescue 
email address. When you provide a rescue email address, all future security 
emails, such as password resets from iForgot, will be sent to the address 
provided. The rescue email address you provide cannot be the same as your 
primary email address for your Apple ID. In most cases, your primary email 
address is the same as your Apple ID username. 



Sent from Ronni's iPad4


> On 12 Feb 2014, at 1:28 pm, Stephen Chape  wrote:
> 
> Hi folks,
> 
> My grand daughter tried to log in to the App Store to make a purchase a few 
> nights ago.
> She has no credit card so she depends upon gift vouchers being redeemed.
> On this occasion she was asked to answer 2 security questions.
> She tells me she has never set up security questions and therefore does not 
> know the answers.
> 
> Is there any way around this ?
> I tried to renew the questions but Apple does not seem to allow this.
> Forgetting a password can be resolved but it appears not this.
> 
> Eventually I decided to set her up with a new Apple ID.
> However it would not allow this because her email is “already being used for 
> another Apple ID".
> 
> The only way around this seems to be to set her up with a new email address 
> with Westnet.
> Then create a new Apple ID.
> Then adjust her settings in her Apple Mail account.
> Then let all her contacts know her new email address.
> 
> Does anyone know of a simpler solution please ?
> 
> Regards,
> Stephen Chape
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 
-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Settings & Unsubscribe - 

Re: Security questions for Apple ID ?

[Daniel Kerr]

Hi Stephen

Try logging in to appleid.apple.com and then Manage Apple ID.
You "may" be able to adjust the security questions from there.
Short of that, you can call Apple Support and they generally will help you 
"adjust" those questions. (Apple are 133-622).
But only someone with access to the AppleID (when it was created or used) can 
actually add those questions, they can't just be added themselves.
(they can also be case sensitive as well).

A good  "Secure Note" in Keychain Access is a good place to put those 
question/answer things, locked away with a password. As a lot of people do set 
them up then never use them for months/years.

Hope that helps.

Kind regards
Daniel

Sent from my iPhone 5

---
Daniel Kerr
MacWizardry

Phone: 0414 795 960
Email: 
Web:   


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NOTE: Any information provided in this email may be my personal opinion and as 
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liability. It would be appreciated that if any information in this email is to 
be disseminated, distributed or copied, that permission by the author be 
requested. 

On 12/02/2014, at 1:28 PM, Stephen Chape  wrote:

> Hi folks,
> 
> My grand daughter tried to log in to the App Store to make a purchase a few 
> nights ago.
> She has no credit card so she depends upon gift vouchers being redeemed.
> On this occasion she was asked to answer 2 security questions.
> She tells me she has never set up security questions and therefore does not 
> know the answers.
> 
> Is there any way around this ?
> I tried to renew the questions but Apple does not seem to allow this.
> Forgetting a password can be resolved but it appears not this.
> 
> Eventually I decided to set her up with a new Apple ID.
> However it would not allow this because her email is “already being used for 
> another Apple ID".
> 
> The only way around this seems to be to set her up with a new email address 
> with Westnet.
> Then create a new Apple ID.
> Then adjust her settings in her Apple Mail account.
> Then let all her contacts know her new email address.
> 
> Does anyone know of a simpler solution please ?
> 
> Regards,
> Stephen Chape
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 

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Security questions for Apple ID ?

[Stephen Chape]

Hi folks,

My grand daughter tried to log in to the App Store to make a purchase a few 
nights ago.
She has no credit card so she depends upon gift vouchers being redeemed.
On this occasion she was asked to answer 2 security questions.
She tells me she has never set up security questions and therefore does not 
know the answers.

Is there any way around this ?
I tried to renew the questions but Apple does not seem to allow this.
Forgetting a password can be resolved but it appears not this.

Eventually I decided to set her up with a new Apple ID.
However it would not allow this because her email is “already being used for 
another Apple ID".

The only way around this seems to be to set her up with a new email address 
with Westnet.
Then create a new Apple ID.
Then adjust her settings in her Apple Mail account.
Then let all her contacts know her new email address.

Does anyone know of a simpler solution please ?

Regards,
Stephen Chape

-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Settings & Unsubscribe -