Re: Unable to lower Print Head Lock Lever

[Joe Baker]

Hi All

Thanks for the replies

Yes, I removed all the tapes and the orange protective cap leaving just the 
Print Head, turned on the printer and inserted the Print Head into its carriage 
- (although the Head itself has a white part at the bottom _ I did not attempt 
or think to remove this as it appears to be part of the Head).

No way can the Lock Lever be put down as it is stopped immediately by the sides 
of the Print Head. (It looks like the Print Head should be lower down in its 
carriage but it is now firmly wedged where it is and will not move any lower or 
can even be extracted back out).

Looks like I will have to ring the manufacturer. Rather frustrating as I 
believe I have followed the instructions to the letter and have come stuck. How 
can something so simple go so wrong? There is nothing in the instructions that 
even suggests such a thing could happen, let alone what to do if it does.

Regards Joe




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Re: Unable to lower Print Head Lock Lever

[Ronda Brown]

Hi Joe,

Sounds like you don't have the Print Head positioned correctly.
You need to tilt the Print head to get it to fit in its slot.

1. The printer must be turned on, raise the Print Head Lock Lever until it 
stops. (The Print Head Lock Lever may feel heavy.)
If the Print Head Holder does not move, make sure that the machine is turned on.

2. Remove and discard the orange protective cap.

3. Tilt the print head & set it in place.

4. Then "pinch" the Print Head lock lever firmly & lower it gently & completely.

Do not knock the Print Head against the sides of the holder.


Cheers,
Ronni

On 02/01/2010, at 8:56 PM, Joe Baker wrote:

> 
> Hi All
> 
> I require some help or advise.
> 
> Have just purchased a Canon PIXMA MP990 all-in-one printer.
> 
> Took it out of the box and tried to put the Print Header in the Print Header 
> Holder.
> 
> Raised the Print Head Lock Lever and inserted the Print Head into the Print 
> Head Holder.
> 
> Pushed it in until it clicked into position. But now the Print Head Lock 
> Lever can not be lowered into position as it is prevented by the Print Head.
> 
> The inside sides of the Lock lever (a parallel thin plate along the inside 
> edge) prevents lowering as it "hits" the top outside edges of the Print Head. 
> It therefore remains fully open and the whole printer top can not be lowered.
> 
> I do not want to use anymore force to close it. (More force feels like it 
> would break something).
> 
> Also since clicking in the Printer Head, it is firmly fixed into place and 
> unable to be moved any further nor even being extracted back out. (Again I 
> fear any more force will break something).
> 
> I do not think I inserted the Print Head in an incorrect manner as it is 
> sitting in the Print Holder in the same way as depicted in the illustrations.
> 
> Regards Joe





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Re: Unable to lower Print Head Lock Lever

[James / Hans Kunz]

you did not mention the removal of 1 or 2 tapes which normally cover  
the head & air hole to prevent dryout during transport..
there should be a leaflet included that depicts the loading of the  
cartridges

are you sure color is where the color should be?
James


On 02/01/2010, at 20:56, Joe Baker wrote:



Hi All

I require some help or advise.

Have just purchased a Canon PIXMA MP990 all-in-one printer.

Took it out of the box and tried to put the Print Header in the  
Print Header Holder.


Raised the Print Head Lock Lever and inserted the Print Head into  
the Print Head Holder.


Pushed it in until it clicked into position. But now the Print Head  
Lock Lever can not be lowered into position as it is prevented by  
the Print Head.


The inside sides of the Lock lever (a parallel thin plate along the  
inside edge) prevents lowering as it "hits" the top outside edges  
of the Print Head. It therefore remains fully open and the whole  
printer top can not be lowered.


I do not want to use anymore force to close it. (More force feels  
like it would break something).


Also since clicking in the Printer Head, it is firmly fixed into  
place and unable to be moved any further nor even being extracted  
back out. (Again I fear any more force will break something).


I do not think I inserted the Print Head in an incorrect manner as  
it is sitting in the Print Holder in the same way as depicted in  
the illustrations.


Regards Joe






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skype: barleeway
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Unable to lower Print Head Lock Lever

[Joe Baker]

Hi All

I require some help or advise.

Have just purchased a Canon PIXMA MP990 all-in-one printer.

Took it out of the box and tried to put the Print Header in the Print Header 
Holder.

Raised the Print Head Lock Lever and inserted the Print Head into the Print 
Head Holder.

Pushed it in until it clicked into position. But now the Print Head Lock Lever 
can not be lowered into position as it is prevented by the Print Head.

The inside sides of the Lock lever (a parallel thin plate along the inside 
edge) prevents lowering as it "hits" the top outside edges of the Print Head. 
It therefore remains fully open and the whole printer top can not be lowered.

I do not want to use anymore force to close it. (More force feels like it would 
break something).

Also since clicking in the Printer Head, it is firmly fixed into place and 
unable to be moved any further nor even being extracted back out. (Again I fear 
any more force will break something).

I do not think I inserted the Print Head in an incorrect manner as it is 
sitting in the Print Holder in the same way as depicted in the illustrations.

Regards Joe






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