Re: Frequent ADSL disconnect

2004-11-07 Thread Dark Servant

Hi
As usual your email was helpful and informative.  I'm not exactly sure 
how frequent it occurs because the router will automatically 
re-establish a connection its-self and I'm not always at the computer.  
I'd say it occurs once or twice a week (that I'm aware of).  I still 
maintain sync upon disconnects (it's just the PPP that goes out).

I'm not really sure how to access the logs on the router.

Thanks
Ruben


Dark Servant wrote:

I'm running a Billion 5100 router with a 256/64 Dodo ADSL plan and 
I've noticed that every now and then disconnection occurs


Hi Ruben,

How often? Once a day, once a week, less often? 1 or 2 disconnections 
a month is normal. Disconnections can occur for the following reason

- Telstra doing work at the exchange
- Unplanned/planned issues at the ISP
- Interference on your specific telephone line
- Busted modem/router
- Busted ADSL port on the DSLAM at the exchange

If the disconnection is more regular, ie every few minutes, then I 
would look at something local, ie damaged phone cable, no filters on 
phones, dodgy filters.


Most of the time the PPP light just goes out and doesn't come back on 
till later but this time it was alternating to being on and off every 
now and then.


Again, how often is now and then? Do you lose sync as well, or just 
PPP connection? If just PPP connection, the logs on your router should 
tell you why it disconnected.


Only real reason for that setting is to save on costs though. I'm 
assuming while I'm disconnected the router is continually dialling up 
trying to get me a connection


ADSL does not make telephone calls, thus there is no charges for 
connecting/disconnecting. ADSL works on a different frequency to 
normal telephone calls.


--
Regards

Trevor Lee
Highway 1 Internet Solutions



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re: Frequent ADSL disconnect

2004-11-03 Thread Trevor Lee

Dark Servant wrote:


I'm running a Billion 5100 router with a 256/64 Dodo ADSL plan and I've noticed 
that every now and then disconnection occurs


Hi Ruben,

How often? Once a day, once a week, less often? 1 or 2 disconnections a 
month is normal. Disconnections can occur for the following reason

- Telstra doing work at the exchange
- Unplanned/planned issues at the ISP
- Interference on your specific telephone line
- Busted modem/router
- Busted ADSL port on the DSLAM at the exchange

If the disconnection is more regular, ie every few minutes, then I would 
look at something local, ie damaged phone cable, no filters on phones, 
dodgy filters.



Most of the time the PPP light just goes out and doesn't come back on till 
later but this time it was alternating to being on and off every now and then.


Again, how often is now and then? Do you lose sync as well, or just 
PPP connection? If just PPP connection, the logs on your router should 
tell you why it disconnected.



Only real reason for that setting is to save on costs though. I'm assuming 
while I'm disconnected the router is continually dialling up trying to get me a 
connection


ADSL does not make telephone calls, thus there is no charges for 
connecting/disconnecting. ADSL works on a different frequency to normal 
telephone calls.


--
Regards

Trevor Lee
Highway 1 Internet Solutions