Re: [web2py] support-ticket plugin

2011-09-08 Thread Kenneth Lundström

Hi Martin,

in my billing/customer/product application I have a simple ticket 
system. It would be easy to use only the ticket part if needed. I´m 
going to put up an english version of the application during the 
weekend. Then you can look at it.



Kenneth


Hi,

does somebody knows a plugin for a support ticket system?
Desired function: something like
1.  the user fills a form or sends an email,
2.  web2py creates and sends a ticket to the admin of the webpage
3.  the admin answers
4.  the user can answer again or the ticket will be closed after some days

Regards, Martin




Re: [web2py] support-ticket plugin

2011-09-09 Thread Martin Weissenboeck
Hi Kenneth, thank you!

2011/9/9 Kenneth Lundström 

> Hi Martin,
>
> in my billing/customer/product application I have a simple ticket system.
> It would be easy to use only the ticket part if needed. I´m going to put up
> an english version of the application during the weekend. Then you can look
> at it.
>
>
> Kenneth
>
>
>  Hi,
>>
>> does somebody knows a plugin for a support ticket system?
>> Desired function: something like
>> 1.  the user fills a form or sends an email,
>> 2.  web2py creates and sends a ticket to the admin of the webpage
>> 3.  the admin answers
>> 4.  the user can answer again or the ticket will be closed after some days
>>
>> Regards, Martin
>>
>
>


-- 
Mit freundlichen Grüßen / With kind regards
Martin Weissenböck
Gregor-Mendel-Str. 37, 1190 Wien
Austria / European Union
Tel  +43 1 31400 00
Fax  +43 1 31400 700


Re: [web2py] support-ticket plugin

2011-09-12 Thread Martin Weissenboeck
Hi Kenneth,

I have found your webpage (in an other thread): http://web2py.nudata.fi/em
The ticket looks nice - is it possible to get the source?

Martin

2011/9/9 Martin Weissenboeck 

> Hi Kenneth, thank you!
>
>
> 2011/9/9 Kenneth Lundström 
>
>> Hi Martin,
>>
>> in my billing/customer/product application I have a simple ticket system.
>> It would be easy to use only the ticket part if needed. I´m going to put up
>> an english version of the application during the weekend. Then you can look
>> at it.
>>
>>
>> Kenneth
>>
>>
>>  Hi,
>>>
>>> does somebody knows a plugin for a support ticket system?
>>> Desired function: something like
>>> 1.  the user fills a form or sends an email,
>>> 2.  web2py creates and sends a ticket to the admin of the webpage
>>> 3.  the admin answers
>>> 4.  the user can answer again or the ticket will be closed after some
>>> days
>>>
>>> Regards, Martin
>>>
>>
>>
>
>
> --
>


Re: [web2py] support-ticket plugin

2011-09-12 Thread Kenneth Lundström

Sorry, forgot to send an email in this threads.

Do you need source for the ticket part or the whole application? Just so 
I know what to send to you.



Kenneth


Hi Kenneth,

I have found your webpage (in an other thread): http://web2py.nudata.fi/em
The ticket looks nice - is it possible to get the source?

Martin

2011/9/9 Martin Weissenboeck >


Hi Kenneth, thank you!


2011/9/9 Kenneth Lundström mailto:kenneth.t.lundst...@gmail.com>>

Hi Martin,

in my billing/customer/product application I have a simple
ticket system. It would be easy to use only the ticket part if
needed. I´m going to put up an english version of the
application during the weekend. Then you can look at it.


Kenneth


Hi,

does somebody knows a plugin for a support ticket system?
Desired function: something like
1.  the user fills a form or sends an email,
2.  web2py creates and sends a ticket to the admin of the
webpage
3.  the admin answers
4.  the user can answer again or the ticket will be closed
after some days

Regards, Martin





-- 





Re: [web2py] support-ticket plugin

2011-09-12 Thread Martin Weissenboeck
I am very interested in the ticket part.

2011/9/12 Kenneth Lundström 

>  Sorry, forgot to send an email in this threads.
>
> Do you need source for the ticket part or the whole application? Just so I
> know what to send to you.
>
>
> Kenneth
>
>
> Hi Kenneth,
>
> I have found your webpage (in an other thread): http://web2py.nudata.fi/em
> The ticket looks nice - is it possible to get the source?
>
> Martin
>
>  2011/9/9 Martin Weissenboeck 
>
>> Hi Kenneth, thank you!
>>
>>
>> 2011/9/9 Kenneth Lundström 
>>
>>> Hi Martin,
>>>
>>> in my billing/customer/product application I have a simple ticket system.
>>> It would be easy to use only the ticket part if needed. I´m going to put up
>>> an english version of the application during the weekend. Then you can look
>>> at it.
>>>
>>>
>>> Kenneth
>>>
>>>
>>>  Hi,

 does somebody knows a plugin for a support ticket system?
 Desired function: something like
 1.  the user fills a form or sends an email,
 2.  web2py creates and sends a ticket to the admin of the webpage
 3.  the admin answers
 4.  the user can answer again or the ticket will be closed after some
 days

 Regards, Martin

>>>
>>>
>>
>>
>>  --
>>
>
>