[libreoffice-website] Re: [libreoffice-marketing] Re: Volunteer to maintain @AskLibreOffice twitter account
2014-04-25 10:23 GMT+03:00 Paolo Pelloni pa...@paolopelloni.it: Well I may not be the ideal candidate but I could give it a try. Hi Paolo, I do have knowledge of Twitter but I definitely need to brush up my libreoffice tools one to provide meaningful information. If none better is willing to step up I'll be glad to see if I can help. Thanks for your response. Basically maintaining the @AskLibreOffice is really simple. Basically you will respond to interactions and drive them correct channels. You are not obliged to provide answers, just redirect people: - If has a question - Please ask you question through our portal ask.libreoffice.org - If has a problem - Please report your problem to our Bugzilla https://www.libreoffice.org/get-help/bug/ - If has a critism - Thank you pointing, you may share your thoughts with others with Google+ Community or mail lists Etc. Some may ask very easy questions, if you have time and will you can answer or give a link from an already aswered question at ask.libreoffice.org These are the basic stuff. (Optional) But if you have time there is a thing that can be very usefull and increase the audience's attention and encourage Ask.libreoffice.org's members. Surf through answered question on ask site and pick a good answer to a question and share it as Answer of the day also you may give #ff's to high karma users in ask site or hard workers etc... This should not have to be regular basis, when you have time or have a good answer... Addditionaly i've already written a guideline in pad: http://pad.documentfoundation.org/p/marketing (starts at line 254) Paolo if you accept, i will send you the creditentials of the account. @Charles, I will look the tips as soon as i have time. Ask portal has a good knowledge accumulation, if it is harvested we wil have tons of tips i think Tom meant that. Best regards, Zeki -- To unsubscribe e-mail to: website+unsubscr...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/website/ All messages sent to this list will be publicly archived and cannot be deleted
[libreoffice-website] Re: [libreoffice-marketing] Re: Volunteer to maintain @AskLibreOffice twitter account
Well I may not be the ideal candidate but I could give it a try. I do have knowledge of Twitter but I definitely need to brush up my libreoffice tools one to provide meaningful information. If none better is willing to step up I'll be glad to see if I can help. -- Paolo Pelloni Public Speaking Ambassador +39 335 7104412 comunicate oggi: presentazioni ◉ video ◉ social media ◉ presenza on-line Video-corso parlare in pubblico: 50% di sconto qui. Public speaking video-course: get 50% off here. -Original Message- From: Charles-H. Schulz charles.sch...@documentfoundation.org To: Zeki Bildirici zeki.ozguryazi...@gmail.com, market...@global.libreoffice.org market...@global.libreoffice.org, website@global.libreoffice.org website@global.libreoffice.org Subject: Re: [libreoffice-marketing] Re: Volunteer to maintain @AskLibreOffice twitter account Date: Thu, 24 Apr 2014 20:37:53 +0200 Helo Zeki, I already run the @libreoffice and @tdforg twitter account ; I don't think I would have the time. Btw we need to update the tip of the week list with actual tips, it is getting a bit short now. Thank you a lot for everything you are doing Zeki! Charles. On 24 avril 2014 18:47:27 CEST, Zeki Bildirici zeki.ozguryazi...@gmail.com wrote: 15 Nis 2014 20:00 tarihinde Zeki Bildirici zeki.ozguryazi...@gmail.com yazdı: Hi, I still have been waiting someone to take over a maintain the @AskLibreOffice twitter account. https://twitter.com/AskLibreOffice (it currently has 315 followers and wont be hard to increase - posting Answer of the day will be very very good ) Volunteers from QA has already taken over the bugzilla twitter account... I really have no time to maintain this account. And it will be very nice if someone from ask team or another volunteer to take this account Maintaining this account is relatively simple. Limited interaction and mostly resulting to direct users to ask their questions through our ask portal Other points are already stated in marketing pad. Copyig here for lazy ppl :) *** Guideline to LibreOffice Twitter Account Administrators - Maintain the automatic streams - Respond to interactions - Responding to mentions is a key point and the basic principle is being polite - Empathy is another key pointi thus try to understand angry and whining users - If someone is angry about a known problem, don't avoid to say that we are sorry about your problem - Canalize people to related channels of user support ie. ask site, bugzilla, user list, wiki etc. - Don't reply to swearing or rude trolls - Promote announcements and LibreOffice - Promote community and invidiual users. Giving #ff(Follow Friday)'s to contributors twitter accounts will increase the motivation - Do some public relations(PR) stuff: - Do regular search with #LibreOffice hashtag and other keywords for example LibreOffice crashes may be good for bugzilla account keeper How LibreOffice will may work for ask site account keepers. Aslo some search about Microsoft Office will work for example Microsoft Office expensive search should definetely has a good results to promote LibreOffice - Just reply some users that Hey why don't you give a chance to LibreOffice it is free and a good alternative etc. also some related search about Microsoft Office products will work and also Microsoft Office alternative search may be a good opportunity promote LibreOffice. - For ask keepers: try to post Answer of the day -or- question of the day and for bugzilla keepers Great fix, another bug bites the dust will keep the attention of followers. Also tip of the day will from the wiki or documentation be a great post for followers - Don't argue with anybody especcially with Apache OO's sarcasting or targetting tweets - Drive users to be proactive in community, like Please submit a bug report about this issue, this will help us to improve our product or Please post your question to our ask site, our community will get the answer - Always be positive and friendly to users and if there is a non-solotion say that We hope that this will be solved in near future or We understand you - Microsoft Office is doing a very good job in their professionally administrated twitter account, keep on eye them and get some new approaches *** Hands? Ping! Best regards, Zeki -- To unsubscribe e-mail to: marketing+unsubscr...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/marketing/ All messages sent to this list will be publicly archived and cannot be deleted -- Envoyé de mon téléphone avec Kaiten Mail. Excusez la brièveté. -- To unsubscribe e-mail to:
[libreoffice-website] typo on donate webpage ?
Hi, On the page https://www.libreoffice.org/donate/ the postal adress looks like: Address of recipient: The Document Foundation, Kurfﾃｼrstendamm 188, ^^ on my screen. Do you reproduce? Best regards. JBF -- Seuls des formats ouverts peuvent assurer la pérennité de vos documents. -- To unsubscribe e-mail to: website+unsubscr...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/website/ All messages sent to this list will be publicly archived and cannot be deleted
Re: [libreoffice-website] typo on donate webpage ?
Hi Jean-Baptiste, I have the same thing happening to me as well. Looks like the wrong encoding. Sigrid On 26 April 2014 18:48, Jean-Baptiste Faure jbf.fa...@sud-ouest.org wrote: Hi, On the page https://www.libreoffice.org/donate/ the postal adress looks like: Address of recipient: The Document Foundation, Kurfﾃｼrstendamm 188, ^^ on my screen. Do you reproduce? Best regards. JBF -- Seuls des formats ouverts peuvent assurer la pérennité de vos documents. -- To unsubscribe e-mail to: website+unsubscr...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/website/ All messages sent to this list will be publicly archived and cannot be deleted -- To unsubscribe e-mail to: website+unsubscr...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/website/ All messages sent to this list will be publicly archived and cannot be deleted
Re: [libreoffice-website] typo on donate webpage ?
Hi Sigrid, Le 26/04/2014 18:57, Sigrid Carrera a écrit : Hi Jean-Baptiste, I have the same thing happening to me as well. Looks like the wrong encoding. Indeed, but I tried several encoding without success Best regards. JBF Sigrid On 26 April 2014 18:48, Jean-Baptiste Faure jbf.fa...@sud-ouest.org wrote: Hi, On the page https://www.libreoffice.org/donate/ the postal adress looks like: Address of recipient: The Document Foundation, Kurfﾃｼrstendamm 188, ^^ on my screen. Do you reproduce? Best regards. JBF -- Seuls des formats ouverts peuvent assurer la pérennité de vos documents. -- To unsubscribe e-mail to: website+unsubscr...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/website/ All messages sent to this list will be publicly archived and cannot be deleted -- Seuls des formats ouverts peuvent assurer la pérennité de vos documents. -- To unsubscribe e-mail to: website+unsubscr...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/website/ All messages sent to this list will be publicly archived and cannot be deleted
Re: [libreoffice-website] typo on donate webpage ?
Hi JBF, I wasn't thinking about wrong encoding on your computer, more like the wrong encoding on the website. /Sigrid On 26 April 2014 19:36, Jean-Baptiste Faure jbf.fa...@sud-ouest.org wrote: Hi Sigrid, Le 26/04/2014 18:57, Sigrid Carrera a écrit : Hi Jean-Baptiste, I have the same thing happening to me as well. Looks like the wrong encoding. Indeed, but I tried several encoding without success Best regards. JBF Sigrid On 26 April 2014 18:48, Jean-Baptiste Faure jbf.fa...@sud-ouest.org wrote: Hi, On the page https://www.libreoffice.org/donate/ the postal adress looks like: Address of recipient: The Document Foundation, Kurfﾃｼrstendamm 188, ^^ on my screen. Do you reproduce? Best regards. JBF -- Seuls des formats ouverts peuvent assurer la pérennité de vos documents. -- To unsubscribe e-mail to: website+unsubscr...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/website/ All messages sent to this list will be publicly archived and cannot be deleted -- Seuls des formats ouverts peuvent assurer la pérennité de vos documents. -- To unsubscribe e-mail to: website+unsubscr...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/website/ All messages sent to this list will be publicly archived and cannot be deleted
