[Bug 61437] Access to Wikimedia sites very slow from India

2014-04-17 Thread bugzilla-daemon
https://bugzilla.wikimedia.org/show_bug.cgi?id=61437

Andre Klapper  changed:

   What|Removed |Added

 Resolution|FIXED   |WORKSFORME

--- Comment #11 from Andre Klapper  ---
Thanks. No fix involved, hence resetting to WORKSFORME.

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[Bug 61437] Access to Wikimedia sites very slow from India

2014-04-17 Thread bugzilla-daemon
https://bugzilla.wikimedia.org/show_bug.cgi?id=61437

Yann Forget  changed:

   What|Removed |Added

 Status|UNCONFIRMED |RESOLVED
 Resolution|--- |FIXED

--- Comment #10 from Yann Forget  ---
Hi, It seems that issue disappeared as it came. I may reopen this if it comes
back. Thanks, Yann

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[Bug 61437] Access to Wikimedia sites very slow from India

2014-04-09 Thread bugzilla-daemon
https://bugzilla.wikimedia.org/show_bug.cgi?id=61437

--- Comment #9 from Andre Klapper  ---
Yann: Any chance to reach out to other users in India and if anybody else sees
this problem?

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[Bug 61437] Access to Wikimedia sites very slow from India

2014-03-11 Thread bugzilla-daemon
https://bugzilla.wikimedia.org/show_bug.cgi?id=61437

Andre Klapper  changed:

   What|Removed |Added

   Priority|Unprioritized   |Low
 Status|NEW |UNCONFIRMED
 Ever confirmed|1   |0

--- Comment #8 from Andre Klapper  ---
Yann: Any chance to reach out to other users in India and if anybody else sees
this problem?

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[Bug 61437] Access to Wikimedia sites very slow from India

2014-02-19 Thread bugzilla-daemon
https://bugzilla.wikimedia.org/show_bug.cgi?id=61437

--- Comment #7 from Yann Forget  ---
(In reply to Faidon Liambotis from comment #4)
> I don't think it's "major" or even "normal" until we have reports from
> multiple users. Have you tried contacting your ISP to report your issues?

As I said above. evereything is working fine *except* Wikimedia sites. And it
seems to be only when accessing the eqiad servers. When changing /etc/hosts to
use cache in Netherlands, it works much better (although Javascript loading is
still very slow). So it doesn't make sense to contact my ISP, who will rightly
send me off.

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[Bug 61437] Access to Wikimedia sites very slow from India

2014-02-17 Thread bugzilla-daemon
https://bugzilla.wikimedia.org/show_bug.cgi?id=61437

--- Comment #6 from Faidon Liambotis  ---
CW = Cable&Wireless, acquired by Vodafone 2 years ago and serves as their
global carrier network, interconnecting all of the local Vodafones. They're
exclusively a carrier, carrying Vodafone India's traffic, which in turn carries
Gujarat Telelik Pvt. It doesn't make any sense to contact them as an end-user,
both because they're a large-scale carrier and because you're not a customer of
theirs.

I can and will contact them (as we peer with them) but not without having data
that suggest a general rather than an individual problem from just one user.
There's ISPs' support desks for reporting individual problems. Either us or the
ISP can spot a general pattern and raise it with our respective upstreams until
we reach the problematic network.

Let's leave this ticket open in case more reports come in. If not, I'd suggest
closing it in e.g. 2 weeks time.

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[Bug 61437] Access to Wikimedia sites very slow from India

2014-02-17 Thread bugzilla-daemon
https://bugzilla.wikimedia.org/show_bug.cgi?id=61437

--- Comment #5 from Nemo  ---
According to http://newsroom.cisco.com/dlls/1911/prod_021511.html , this ISP
dominates market in a region with hundreds millions inhabitants, let's hope
they don't all go through that culprit...

(In reply to Yann Forget from comment #0)
>  |   182.19.18.126 -5 |   21 |   20 |   12 |  
> 13 |   21 |   12 |
>  |   No response from host -  100 |4 |0 |0 |   
> 0 |0 |0 |
>  |xe-7-0-1-xcr2.lsw.cw.net -   80 |5 |1 |0 | 
> 150 |  150 |  150 |

Havoc begins here with Vodafone, right? As Faidon suggests, contacting the ISP
may solve the issue easily if there is a bottleneck somewhere and they can
bypass it; with sufficiently precise reports, I often had success simply by
writing my ISP's abuse@ address (even though they fixed stuff silently),
whatever circumvents the usually unhelpful customer services. You may even try
the support address listed at http://www.cw.net/, can't harm. ;)

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[Bug 61437] Access to Wikimedia sites very slow from India

2014-02-17 Thread bugzilla-daemon
https://bugzilla.wikimedia.org/show_bug.cgi?id=61437

Faidon Liambotis  changed:

   What|Removed |Added

   Severity|major   |minor

--- Comment #4 from Faidon Liambotis  ---
I don't think it's "major" or even "normal" until we have reports from multiple
users. Have you tried contacting your ISP to report your issues?

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[Bug 61437] Access to Wikimedia sites very slow from India

2014-02-17 Thread bugzilla-daemon
https://bugzilla.wikimedia.org/show_bug.cgi?id=61437

--- Comment #3 from Yann Forget  ---
My ISP is Gujarat Telelik Pvt. if it matters.

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[Bug 61437] Access to Wikimedia sites very slow from India

2014-02-17 Thread bugzilla-daemon
https://bugzilla.wikimedia.org/show_bug.cgi?id=61437

Yann Forget  changed:

   What|Removed |Added

   Severity|normal  |major

--- Comment #2 from Yann Forget  ---
My IP is 103.251.218.x. I changed the importance to major. This is really a
problem, and hacking /etc/hosts is not a viable solution. Thanks, Yann

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[Bug 61437] Access to Wikimedia sites very slow from India

2014-02-16 Thread bugzilla-daemon
https://bugzilla.wikimedia.org/show_bug.cgi?id=61437

--- Comment #1 from Faidon Liambotis  ---
What are the first three octets of your IP? Are there any other users
experiencing similar delays?

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[Bug 61437] Access to Wikimedia sites very slow from India

2014-02-16 Thread bugzilla-daemon
https://bugzilla.wikimedia.org/show_bug.cgi?id=61437

Nemo  changed:

   What|Removed |Added

   Keywords||ops
 CC||fai...@wikimedia.org,
   ||federicol...@tiscali.it
Summary|Acces to Wikimedia sites|Access to Wikimedia sites
   |very slow   |very slow from India

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