Re: [WikiEN-l] Fwd: The counterattack of the PR companies

2012-04-19 Thread Ken Arromdee

On Wed, 18 Apr 2012, David Gerard wrote:

If someone tells you to drive at 5 miles under the speed limit rather than
to drive at the speed limit, he may be trying to keep you from getting too
close to a line.
If someone tells you *not to drive at all* rather than to drive at the speed
limit, that no longer has anything to do with getting close to a line.
He's just making up his own rules.

Ken, what's your practical solution to the problems on each side, and
how will it work out well?


I don't know, but whatever it is, it should be consistent.  Having the policy
say one thing and Jimbo say something completely different is stupid as
well as increasing Wikipedia's reputation for incomprehensible rules.

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Re: [WikiEN-l] Fwd: The counterattack of the PR companies

2012-04-19 Thread Samuel Klein
I think you can share any or all of the following rules of thumb, in order:

make proposed changes to talk pages.
 ask other editors to help you update an article.
 avoid editing articles about you/your organization directly,
 unless you are fixing vandalism or typos, updating stats, or adding sources.


SJ

On Thu, Apr 19, 2012 at 1:59 AM, Ken Arromdee arrom...@rahul.net wrote:
 On Wed, 18 Apr 2012, David Gerard wrote:

 If someone tells you to drive at 5 miles under the speed limit rather
 than
 to drive at the speed limit, he may be trying to keep you from getting
 too
 close to a line.
 If someone tells you *not to drive at all* rather than to drive at the
 speed
 limit, that no longer has anything to do with getting close to a line.
 He's just making up his own rules.

 Ken, what's your practical solution to the problems on each side, and
 how will it work out well?


 I don't know, but whatever it is, it should be consistent.  Having the
 policy
 say one thing and Jimbo say something completely different is stupid as
 well as increasing Wikipedia's reputation for incomprehensible rules.


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-- 
Samuel Klein          identi.ca:sj           w:user:sj          +1 617 529 4266

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Re: [WikiEN-l] Fwd: The counterattack of the PR companies

2012-04-19 Thread Andreas Kolbe
On Thu, Apr 19, 2012 at 8:17 AM, Charles Matthews 
charles.r.matth...@ntlworld.com wrote:

 On 18 April 2012 23:29, Ken Arromdee arrom...@rahul.net wrote:

  On Wed, 18 Apr 2012, Charles Matthews wrote:
 
  Sorry, this is exactly the point. The conversation where we explain very
  patiently to someone what our definition of COI is and is not; and the
  response is you're telling me that if I sail close to the wind on NPOV
  but
  don't quite go over the line, then whatever my potential conflict of
  interest is, then I'm not breaking your rules. That conversation is
  exactly why the whole business is arcane _to people who think they are
  paid
  to sail close to the wind and get away with it_. E.g. people with good
  legal advisers who are smart enough to listen to the advice and
 understand
  the fine print.
 
 
  If someone tells you to drive at 5 miles under the speed limit rather
 than
  to drive at the speed limit, he may be trying to keep you from getting
 too
  close to a line.
 
  If someone tells you *not to drive at all* rather than to drive at the
  speed
  limit, that no longer has anything to do with getting close to a line.
  He's just making up his own rules.
 
  Or he may have noticed that you are off your face or otherwise not fit to
 drive, and is applying common sense. Good metaphor.

 But you do seem hung up on rules. Without the required understanding that
 there are indeed sub-sub-clauses, such as the requirement to edit for the
 enemy that is written into WP:NPOV, that are implicit in WP:COI, and
 without the idea that WP is a purposeful activity and has aims that should
 be appreciated (which is there in black-and-white in WP:COI), there is no
 way some people can do what we want.

 Continuation of conversation:

 Look, we're all impressed with Wikipedia. But you seem to be saying that
 to edit I have to put your project ahead of my day job; and so I think you
 guys are just a bit crazed.

 Right both times.

 And you're now telling me I have to flack for the opponents of the guy I
 am paid by, and put their criticisms into due form in the the way that,
 frankly, they are too dumb to do, using the skills I have but against the
 brief I have been given.

 Yup, that's what it says on the page about neutrality.

 Well ... where I come from ... words fail me ...

 This is really not the beginning of a beautiful friendship.



Well, in reality the discussion may be more like this:

Oy, Wikipedia is beating up on my client. What User:Geteven has written
here is totally unfair. Can you believe, he goes on for 500 words about
that product recall we had three years ago? The entire article on our
company is only 600 words long.

It is sourced. Don't delete negative material.

You do realise that there have been over 5,000 newspaper articles on our
company in the last 10 years, and only three of them mention that product
recall?

I don't know about this. [Thinks: That dude has a conflict of interest. He
may be lying. PR people are paid to lie. He is probably lying.] Don't
delete sourced negative material. We cannot allow you to censor the
article.

But why do you enable people to portray us in the worst light? It's
totally unfair. We think this was written by a disgruntled employee,
Gareth, whom we fired last year. He was involved with that issue.

You have just outed one of our contributors. Wikipedia takes outing very
seriously. Your comment has been oversighted, and you have been blocked for
one week. You may appeal your block on your talk page.

Please unblock me. Why have I been punished when it is User:Geteven who is
abusing Wikipedia?

We will only unblock you only when you show us that you realise what you
did was very, very wrong. You clearly don't. Instead you continue to
pretend it is everybody else's fault. Unblock denied.

Etc.

Not the beginning of a beautiful relationship either.

For those interested, there is an ongoing court case involving a scenario
somewhat similar to this:

http://lawprofessors.typepad.com/law_librarian_blog/2012/04/whats-the-difference-between-stating-facts-or-opinion-online-wikipedia-contributor-faces-defamation-.html?utm_source=feedburnerutm_medium=feedutm_campaign=Feed%3A+LawLibrarianBlog+%28Law+Librarian+Blog%29

Andreas
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Re: [WikiEN-l] The counterattack of the PR companies

2012-04-19 Thread David Gerard
On 18 April 2012 12:48, David Gerard dger...@gmail.com wrote:

 PR people who edited Wikipedia get crucified. Counterattack: reduce
 trust in Wikipedia.
 http://www.sciencedaily.com/releases/2012/04/120417113527.htm
 Paper: http://www.prsa.org/Intelligence/PRJournal/


On the CREWE Facebook page, Andrew Lih from WIkipedia has asked Dr
diStaso to correct her claims. His request:

‘Thanks, but doesn’t that mean the correct conclusion should be: “60%
of respondents who identified an article about their client found at
least one error”? That’s very different than: “60% of Wikipedia
articles about PR clients had factual errors” even more different
than: “60% of Wikipedia articles had factual errors” Doesn’t this
warrant a significant correction?’

Dr diStaso has, instead, reinforced the wrong impression in quotes
given to ABC News today:

http://abcnews.go.com/blogs/technology/2012/04/wikipedia-survey-shows-60-percent-of-entries-have-errors-and-public-relations-people-cant-correct-them/

I've asked her as well to please take the opportunity to urgently
correct the impression her work is giving. I'm sure there will be no
problem with this.


- d.

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Re: [WikiEN-l] Fwd: The counterattack of the PR companies

2012-04-19 Thread Sarah
On Thu, Apr 19, 2012 at 1:17 AM, Charles Matthews
charles.r.matth...@ntlworld.com wrote:
 Continuation of conversation:

 Look, we're all impressed with Wikipedia. But you seem to be saying that
 to edit I have to put your project ahead of my day job; and so I think you
 guys are just a bit crazed.

 Right both times.

 And you're now telling me I have to flack for the opponents of the guy I
 am paid by, and put their criticisms into due form in the the way that,
 frankly, they are too dumb to do, using the skills I have but against the
 brief I have been given.

 Yup, that's what it says on the page about neutrality.

 Well ... where I come from ... words fail me ...

 This is really not the beginning of a beautiful friendship.

That's exactly why people with a strong COI -- such a strong one that
it's their day job to present only one side of a position -- should
stay away from articles related to that topic.

Sarah

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Re: [WikiEN-l] Fwd: The counterattack of the PR companies

2012-04-19 Thread David Gerard
On 19 April 2012 12:31, Andreas Kolbe jayen...@gmail.com wrote:
 On Thu, Apr 19, 2012 at 8:17 AM, Charles Matthews 
 charles.r.matth...@ntlworld.com wrote:

 Continuation of conversation:
 Look, we're all impressed with Wikipedia. But you seem to be saying that
 to edit I have to put your project ahead of my day job; and so I think you
 guys are just a bit crazed.

 Well, in reality the discussion may be more like this:


No, Charles has rendered the conversations I've had on the subject
pretty accurately (if skeletally).


- d.

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Re: [WikiEN-l] Fwd: The counterattack of the PR companies

2012-04-19 Thread Andreas Kolbe
On Thu, Apr 19, 2012 at 1:11 PM, Carcharoth carcharot...@googlemail.comwrote:

 On 4/19/12, Andreas Kolbe jayen...@gmail.com wrote:

  You do realise that there have been over 5,000 newspaper articles on our
  company in the last 10 years, and only three of them mention that product
  recall?

 That might seem like a good point, but really, articles shouldn't be
 constructed from surveys of newspaper articles. I know they are, in
 practice, but they really shouldn't be. What is needed is something
 beyond that, some indication that someone with the right credentials
 has sat down and sorted through things and come to some sort of
 independent conclusion. Some newspaper journalists do this, but not
 many do.



Indeed, but there needs to be some measure of due weight, and for many
companies, newspaper articles and primary sources are all there is.

Andreas
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Re: [WikiEN-l] Fwd: The counterattack of the PR companies

2012-04-19 Thread Andreas Kolbe
On Thu, Apr 19, 2012 at 1:41 PM, David Gerard dger...@gmail.com wrote:

 On 19 April 2012 12:31, Andreas Kolbe jayen...@gmail.com wrote:
  On Thu, Apr 19, 2012 at 8:17 AM, Charles Matthews 
  charles.r.matth...@ntlworld.com wrote:

  Continuation of conversation:
  Look, we're all impressed with Wikipedia. But you seem to be saying
 that
  to edit I have to put your project ahead of my day job; and so I think
 you
  guys are just a bit crazed.

  Well, in reality the discussion may be more like this:


 No, Charles has rendered the conversations I've had on the subject
 pretty accurately (if skeletally).



I'm sure both scenarios occur. I don't know what the solution is.

As Sarah says, telling PR people whose day job it is to just present one
side of the story to go right ahead isn't the solution. But we cannot close
our eyes to the fact that there are editors who for whatever reason
similarly have made it their job to only present one side of the story;
that PR people may have a legitimate grievance when they come to Wikipedia;
and that the restrictions we are applying to them are not applying to the
anonymous editors on the other side, for whom we prescribe assume good
faith, the right to edit anonymously, protection from having their motives
questioned, and so forth.

Usually we let activists of every couleur fight things out for years, until
they come to a bloody end in arbitration. (Traditional Wikipedia wisdom is
of course that having people with opposite POVs collaborate leads to
neutral articles, which works nowhere near as well as Wikipedia would like
to pretend.) Yet in this scenario, we are turning the PR person with the
obvious COI into a pariah, while shielding the anonymous activist editor
whose COI is less easy to pin down, but indistinguishable in terms of
editing result.

As long as there is activist editing, Wikipedia cannot claim any moral high
ground vs. the PR man, because we know that many people -- including the
Anders Breiviks and Johann Haris of this world -- contribute to Wikipedia
precisely for the reason of propagating their world view.

Andreas
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Re: [WikiEN-l] Fwd: The counterattack of the PR companies

2012-04-19 Thread Ken Arromdee

On Thu, 19 Apr 2012, Charles Matthews wrote:

If someone tells you to drive at 5 miles under the speed limit rather than
to drive at the speed limit, he may be trying to keep you from getting too
close to a line.

If someone tells you *not to drive at all* rather than to drive at the
speed
limit, that no longer has anything to do with getting close to a line.
He's just making up his own rules.

Or he may have noticed that you are off your face or otherwise not fit to
drive, and is applying common sense. Good metaphor.


If I'm not fit to drive, he can tell me you're not fit to drive.  Claiming
that it's because it has anything to do with getting close to the line is a
lie.

And the analogy doesn't work with drunkenness because there's no conscious
action you can do if you're drunk that will make you fit to drive.  The
analogy would require that he thinks I'm unfit to drive because I never
learned how to drive, but he ignores that I passed the driving test.


But you do seem hung up on rules. Without the required understanding that
there are indeed sub-sub-clauses, such as the requirement to edit for the
enemy that is written into WP:NPOV, that are implicit in WP:COI, and
without the idea that WP is a purposeful activity and has aims that should
be appreciated (which is there in black-and-white in WP:COI), there is no
way some people can do what we want.


Rules can cause trouble, but they have one benefit: at least ideally, it's
clear when you have or haven't violated them.  (Many Wikipedia rules are not
ideal, but that's a discussion for another day.)  It's a lot harder to
inject personal prejudice to the issue when the rule spells out what you're
allowed to do.

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Re: [WikiEN-l] Fwd: The counterattack of the PR companies

2012-04-19 Thread Charles Matthews
On 19 April 2012 15:22, Ken Arromdee arrom...@rahul.net wrote:


 Rules can cause trouble, but they have one benefit: at least ideally, it's
 clear when you have or haven't violated them.  (Many Wikipedia rules are
 not
 ideal, but that's a discussion for another day.)  It's a lot harder to
 inject personal prejudice to the issue when the rule spells out what you're
 allowed to do.


 I was thinking about this graphically, with an x-axis measuring
involvement in, commitment to, or  responsibility for Wikipedia. The y-axis
representing the value attached to detailed policies, in enWP's sense, as a
definition of what the site is or should be. I'm pretty sure that in a
notional plot the spread of views would go north-west to south-east. Jimbo
is somewhere asymptotically off to the right, for sure. I'm quite sure that
when x goes negative you get people whose view is that policy should be
drafted in entirely legalistic terms. Those people, who do not have WP's
best interests at heart, are always arguing for a disconnect between the
letter and spirit of policy, because they have no interest at all in the
spirit.

There are probably some outliers: why wouldn't there be, in a diverse
community? But roughly speaking most editors who could get near the ArbCom
are interested in making the site work a bit better, rather than pacifying
the ghost of Jeremy Bentham.

Charles
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Re: [WikiEN-l] Fwd: The counterattack of the PR companies

2012-04-19 Thread David Gerard
On 19 April 2012 15:34, Charles Matthews
charles.r.matth...@ntlworld.com wrote:

 Those people, who do not have WP's
 best interests at heart, are always arguing for a disconnect between the
 letter and spirit of policy, because they have no interest at all in the
 spirit.


Well, yes. The entire point of this paper is to demand a more gameable system.


- d.

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Re: [WikiEN-l] Fwd: The counterattack of the PR companies

2012-04-19 Thread Charles Matthews
On 19 April 2012 14:03, Andreas Kolbe jayen...@gmail.com wrote:

 On Thu, Apr 19, 2012 at 1:41 PM, David Gerard dger...@gmail.com wrote:

  On 19 April 2012 12:31, Andreas Kolbe jayen...@gmail.com wrote:
   On Thu, Apr 19, 2012 at 8:17 AM, Charles Matthews 
   charles.r.matth...@ntlworld.com wrote:
 
   Continuation of conversation:
   Look, we're all impressed with Wikipedia. But you seem to be saying
  that
   to edit I have to put your project ahead of my day job; and so I think
  you
   guys are just a bit crazed.
 
   Well, in reality the discussion may be more like this:
 
 
  No, Charles has rendered the conversations I've had on the subject
  pretty accurately (if skeletally).



 I'm sure both scenarios occur. I don't know what the solution is.

 Ah, the Socratic moment.

Charles
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Re: [WikiEN-l] Fwd: The counterattack of the PR companies

2012-04-19 Thread WereSpielChequers
No it isn't exactly the same for people and companies. Wikipedia has a
whole bunch of editors whose hobby includes protecting BLPs, we don't have
similar editors who genuinely care about the reputation of companies. Or if
we do they aren't in the same numbers.

Also if PR people are skewed towards those members of society who don't
understand the difference between 60% of PR people consider that they've
found an error in their company' article and 60% of Wikipedia articles are
wrong,  then there may be a poorer cultural fit between PR people and
wikipedians than there is between marginally notable people and Wikipedians.

WSC
On 19 April 2012 15:30, Ken Arromdee arrom...@rahul.net wrote:

 On Thu, 19 Apr 2012, Andreas Kolbe wrote:

 As Sarah says, telling PR people whose day job it is to just present one
 side of the story to go right ahead isn't the solution. But we cannot
 close
 our eyes to the fact that there are editors who for whatever reason
 similarly have made it their job to only present one side of the story;
 that PR people may have a legitimate grievance when they come to
 Wikipedia;
 and that the restrictions we are applying to them are not applying to the
 anonymous editors on the other side, for whom we prescribe assume good
 faith, the right to edit anonymously, protection from having their
 motives
 questioned, and so forth.


 It's exactly the same problem as BLPs, except for companies.  If someone
 tries to edit their own BLP, they're told they have a conflict of interest.
 Due weight problems?  The article's been vandalized for years?  Tough luck,
 deal with it, we have our own procedures for dealing with vandalism.  We're
 sure they'll work out someday.

 If anything, it's worse for companies.  Nobody tells BLP subjects that
 because
 they have a COI, they can't even remove incorrect statements about
 themselves.


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Re: [WikiEN-l] Fwd: The counterattack of the PR companies

2012-04-19 Thread Charles Matthews
On 19 April 2012 15:38, David Gerard dger...@gmail.com wrote:

 On 19 April 2012 15:34, Charles Matthews
 charles.r.matth...@ntlworld.com wrote:

  Those people, who do not have WP's
  best interests at heart, are always arguing for a disconnect between the
  letter and spirit of policy, because they have no interest at all in the
  spirit.


 Well, yes. The entire point of this paper is to demand a more gameable
 system.


 So the nuanced point would be that my model might need revision, if a
credible group of Benthamites (sorry, I'm stuck in about 1820 here)
emerged who could make the case for a new codification of policy. This
week's Signpost article on paid editing is at least a straw in the wind.

Charles
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Re: [WikiEN-l] Fwd: The counterattack of the PR companies

2012-04-19 Thread Samuel Klein
On Thu, Apr 19, 2012 at 10:30 AM, Ken Arromdee arrom...@rahul.net wrote:

 If anything, it's worse for companies.  Nobody tells BLP subjects that
 because they have a COI, they can't even remove incorrect statements
 about themselves.

A fair point.

I liked Andreas's way of putting this earlier:

 Positive bias and advertorials *can* be odious, but activist editing with a
 negative bent has traditionally been the greater problem in Wikipedia, in
 my view, and is the type of bias the Wikipedia system has traditionally
 favoured. Not doing harm is, in my view, more important than preventing
 the opposite.

Sam.

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Re: [WikiEN-l] Fwd: The counterattack of the PR companies

2012-04-19 Thread Charles Matthews
On 19 April 2012 16:01, Samuel Klein meta...@gmail.com wrote:


 I liked Andreas's way of putting this earlier:

  Positive bias and advertorials *can* be odious, but activist editing with a
  negative bent has traditionally been the greater problem in Wikipedia, in
  my view, and is the type of bias the Wikipedia system has traditionally
  favoured. Not doing harm is, in my view, more important than preventing
  the opposite.

[[Primum non nocere]] is worth reading, but of course it is about
medicine, and is only an aspiration, and does not mean physicians have
to treat conservatively. It means they have justify medical
intervention.

Assuming that do no harm in the sense of journalism is supposed to
be applied to WP, it does fall under WP:NOT to some extent.
Indiscriminate information ought to be a reason to delete. We do
have to justify intervening in people's lives by hosting an article
about them. On the other hand, we very often can give that
justification. It doesn't have to be in the terms an investigative
journalist would use.

Charles

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[WikiEN-l] How our competitors are doing

2012-04-19 Thread David Gerard
On Conservapedia, a parodist came up with this template:

http://www.conservapedia.com/index.php?title=Template%3ANohearsayaction=historysubmitdiff=976114oldid=976104

Mr Schlafly approves:

http://www.conservapedia.com/index.php?title=User_talk:CPalmercurid=72836diff=976121oldid=975547


- d.

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Re: [WikiEN-l] How our competitors are doing

2012-04-19 Thread Gwern Branwen
On Thu, Apr 19, 2012 at 6:21 PM, David Gerard dger...@gmail.com wrote:
 Mr Schlafly approves:

 http://www.conservapedia.com/index.php?title=User_talk:CPalmercurid=72836diff=976121oldid=975547

Poe's law lives!

-- 
gwern

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Re: [WikiEN-l] How our competitors are doing

2012-04-19 Thread Thomas Dalton
Conservapedia aren't a competitor. They aren't in remotely the same
business as us.
On Apr 19, 2012 11:22 PM, David Gerard dger...@gmail.com wrote:

 On Conservapedia, a parodist came up with this template:


 http://www.conservapedia.com/index.php?title=Template%3ANohearsayaction=historysubmitdiff=976114oldid=976104

 Mr Schlafly approves:


 http://www.conservapedia.com/index.php?title=User_talk:CPalmercurid=72836diff=976121oldid=975547


 - d.

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Re: [WikiEN-l] How our competitors are doing

2012-04-19 Thread David Gerard
On 20 April 2012 00:36, Thomas Dalton thomas.dal...@gmail.com wrote:
 On Apr 19, 2012 11:22 PM, David Gerard dger...@gmail.com wrote:

 On Conservapedia, a parodist came up with this template:
 http://www.conservapedia.com/index.php?title=Template%3ANohearsayaction=historysubmitdiff=976114oldid=976104
 Mr Schlafly approves:
 http://www.conservapedia.com/index.php?title=User_talk:CPalmercurid=72836diff=976121oldid=975547

 Conservapedia aren't a competitor. They aren't in remotely the same
 business as us.


Don't tell them that!

http://www.conservapedia.com/Conservapedia:How_Conservapedia_Differs_from_Wikipedia

Their article on us is great, though:

http://conservapedia.com/Wikipedia


- d.

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Re: [WikiEN-l] How our competitors are doing

2012-04-19 Thread Steve Bennett
On Fri, Apr 20, 2012 at 9:58 AM, David Gerard dger...@gmail.com wrote:
 Their article on us is great, though:

 http://conservapedia.com/Wikipedia

Wow, that's awesome - the whole introduction is gold. In fact, so much
to enjoy about that article - even the effect of scandals on
Wikipedia foundation donations, which appears to show...well, nothing
really.

Steve

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