Re: [Wikimedia-l] deliberately lowered fundraising growth rate (was: Fundraising updates?)

2012-12-22 Thread James Salsman
> I forgot that you are not able to edit Meta.

Because I was accused of violating the "research policy" by a staff
member who admitted some months later that there was no research
policy.

> I will migrate the relevant
> parts of the discussion here to the wiki, since a wiki is a useful place to
> break down ideas and refactor solutions; but please feel free to continue
> posting thoughts to the list.

I appreciate that very much.  At this point, I'm far more likely to be
taken seriously when I use a pseudonym. Such was the case during the
last Board elections, when my recommendations under my name were met
with sarcasm and derision, but my questions proposed under a pseudonym
were accepted and answered by nearly all the candidates in great
detail.

___
Wikimedia-l mailing list
Wikimedia-l@lists.wikimedia.org
Unsubscribe: https://lists.wikimedia.org/mailman/listinfo/wikimedia-l


Re: [Wikimedia-l] deliberately lowered fundraising growth rate (was: Fundraising updates?)

2012-12-22 Thread Samuel Klein
James,

I forgot that you are not able to edit Meta.  I will migrate the relevant
parts of the discussion here to the wiki, since a wiki is a useful place to
break down ideas and refactor solutions; but please feel free to continue
posting thoughts to the list.

On Sat, Dec 22, 2012 at 3:25 PM, James Salsman  wrote:

>
> > our contingency allocation (6 months of reserve) has not changed this
> year.
>
> How is that possible? Per
>
> http://meta.wikimedia.org/wiki/File:WMF_Revenue_%26_Expenses_October_2012_-_Actual_vs_Plan.png
> the year to date revenue was $150,000 over plan, the year to date
> expenses were $1,590,000 under their planned values, but the cash
> reserves were still less than six months of expenses.
>

Fair point.  6 months is the target minimum for 2012-13; up from 5.2 months
for 2011-12, but we dropped below that in October.

There is an accounting quirk here: the month before the fundraiser starts
is always the low-point for the reserves each year; and that low-point
depends primarily on how much was raised in the previous fiscal year's
fundraiser [given our current sporadic rather than continuous fundraising].
 So really we should be setting a target in 2012-13 for the low-point of
the reserve in October 2013 [which will be part of the 2013-14 plan].  I'll
talk to the treasurer and AuditCom about how to address this in next year's
plans.



> >> after the July 2012-3 Annual Plan goal was set at $46.1 million, which
> >> itself was substantially reduced after the Chief Revenue Office reported
> >
> > What gave you that idea?  It is wrong.
>
> On the contrary, it is stated clearly at
>
> http://wikimediafoundation.org/wiki/2012-2013_Annual_Plan_Questions_and_Answers#What.27s_the_revenue_target_for_2012-13.2C_and_how_does_it_compare_to_previous_years.3F


To be clear:
The target was $46.1M, set in the spring, and closely sticking to the
projection from 2010; not directly reduced by any recent report by the CRO.
 Nor was it "reduced again" later in the year - a target of $25M for the
fundraiser this month is in line with the total $46.1M target for the year.

> I will continue to raise these issues in specific questions

Please do.  I assume you will also follow related discussions on Meta even
if you can't post there, and don't mind my migrating some of your comments
there.

SJ
___
Wikimedia-l mailing list
Wikimedia-l@lists.wikimedia.org
Unsubscribe: https://lists.wikimedia.org/mailman/listinfo/wikimedia-l


Re: [Wikimedia-l] deliberately lowered fundraising growth rate (was: Fundraising updates?)

2012-12-22 Thread James Salsman
SJ,

> presuming to represent others - is not very helpful at all.

You can plainly see I am not the only one in this thread with these
concerns. By virtue of my being an outsider, I certainly can represent
those with whom I am in correspondence without fear of reprisal, and I
refuse to be bullied.

> our contingency allocation (6 months of reserve) has not changed this year.

How is that possible? Per
http://meta.wikimedia.org/wiki/File:WMF_Revenue_%26_Expenses_October_2012_-_Actual_vs_Plan.png
the year to date revenue was $150,000 over plan, the year to date
expenses were $1,590,000 under their planned values, but the cash
reserves were still less than six months of expenses.

>> after the July 2012-3 Annual Plan goal was set at $46.1 million, which
>> itself was substantially reduced after the Chief Revenue Office reported
>
> What gave you that idea?  It is wrong.

On the contrary, it is stated clearly at
http://wikimediafoundation.org/wiki/2012-2013_Annual_Plan_Questions_and_Answers#What.27s_the_revenue_target_for_2012-13.2C_and_how_does_it_compare_to_previous_years.3F

> I would be interested to see and participate in specific discussions about
> future budgets there, on Meta - including the comparative advantages of
> accounts-based budgets or line items.
>
> This is my last response in this thread, however.

I will continue to raise these issues in specific questions about
budget line items, staffing levels for successful Foundation programs
causing substantial community problems, the salary ratio between
executive and junior staff, contingency reserve/endowment as well as
ub specific questions to Board candidates concerning the statements of
staff contrary to their own prior statements and the Foundation's
statistical data until these issues are resolved.

Sincerely,
James Salsman

___
Wikimedia-l mailing list
Wikimedia-l@lists.wikimedia.org
Unsubscribe: https://lists.wikimedia.org/mailman/listinfo/wikimedia-l


Re: [Wikimedia-l] deliberately lowered fundraising growth rate (was: Fundraising updates?)

2012-12-22 Thread Samuel Klein
On Fri, Dec 21, 2012 at 7:07 PM, James Salsman  wrote:

> donors who expect the Foundation to prepare for contingency

James,

While your statistical comments were well-informed and helpful, your
comments in this thread are less so, and your frustrated approach - while
presuming to represent others - is not very helpful at all.

As you know, our contingency allocation (6 months of reserve) has not
changed this year.

As you may not realize (perhaps because of the way fundraising was split up
this year), we are still fundraising towards a revenue target of $46.1M as
per the annual plan.


> > Fundraising targets have been set to match our projected needs for
>
> the year, for the past few years.
>
> abandonment of the Strategic Plan


You keep using that word.  I do not think it means what you think it means.

While this coming year (midway through) is a good time to revisit the
strategic plan and begin iterating on it, our strategy has not changed.
 And annual plans are not the same as a strategic plan; they are tactical.
 Trying to pursue all parts of the strategy at the same time may not be the
most effective way to realize any of them.  I suspect that our core
strategy goals will all be furthered by improving the focus (and capacity
to focus) of the Foundation.


> , after the July 2012-3 Annual Plan goal was set at $46.1 million,
> which itself was substantially reduced after the Chief Revenue Officer
> reported


What gave you that idea?  It is wrong.

See for instance, page 16 of the aforementioned strategic plan:
http://upload.wikimedia.org/wikipedia/foundation/c/c0/WMF_StrategicPlan2011_spreads.pdf

The projected growth rate has hardly been altered in the past years.


>  > As to your specific concerns, I encourage fleshing them out as part of a
> > discussion of next year's budget.  You may find a helpful counterpoint to
> > your own anxiety in the discussion there, driven by people who feel that
> > our current budget is both too high and not directed at our bottlenecks.
> > http://meta.wikimedia.org/wiki/Budget
> > http://meta.wikimedia.org/wiki/Talk:Wikimedia_budget#2012-13
>
> I have looked through those, and they do not seem to be a traditional
> accounts-based budget, or even a discussion of specific budget line
> items. Which...


I would be interested to see and participate in specific discussions about
future budgets there, on Meta - including the comparative advantages of
accounts-based budgets or line items.

This is my last response in this thread, however.

SJ
___
Wikimedia-l mailing list
Wikimedia-l@lists.wikimedia.org
Unsubscribe: https://lists.wikimedia.org/mailman/listinfo/wikimedia-l


Re: [Wikimedia-l] deliberately lowered fundraising growth rate (was: Fundraising updates?)

2012-12-22 Thread James Salsman
Matt,

I do not share your perspective, and I want you to understand why.

> as a member of the fundraising technology team - that I was shocked,
> utterly amazed, and astounded at how successful this years fundraiser was.

You met a goal based on a growth rate which had been lowered once in
July after a lengthy non-quantitative repoort from your boss about the
difficulties you faced which was proven in error time and time again
in testing throughout the year, and again after the leadership
abandoned much of the Strategic Plan a few months ago. I am only
shocked by the brazenness of this apologism for exceeding
twice-lowered expectations.

> One -- banner impressions were down! Yes the report card says page views
> went up; but did you know that when looking at only at the number of HTML
> pages served to the top five deskop browsers that they actually went down a
> couple percent from the same time last year? See [1] but you'll have to do
> the maths yourself

Your link to 
http://stats.wikimedia.org/wikimedia/squids/SquidReportRequests.htmnormalized
does not work, but I assume you meant to write
http://stats.wikimedia.org/wikimedia/squids/SquidReportRequests.htm
normalized by http://stats.wikimedia.org/wikimedia/squids/SquidReportClients.htm

Are you trying to imply that the 21 billion pageviews last month shown
on the reportcard, up from 16 billion last December, were the result
of so many more mobile requests that banner impressions were down?
Frankly, that is absurd because
http://stats.wikimedia.org/wikimedia/squids/SquidReportDevices.htm
shows 32 billion requests from mobile devices which are clearly not
included in the 21 billion on the reportcard graph.

> There's a reason the test results page [2] is titled "We need a breakthrough"

I note with no amusement whatsoever that
http://meta.wikimedia.org/w/index.php?title=Fundraising_2012/We_Need_A_Breakthrough&diff=3741759&oldid=3741756
was renamed on May 12, a day after it already showed showed the result
of tests which exceeded the performance of the best banners from last
year:

"we can feature Jimmy, editors, staff, donors and others and make as
much as with our standard money-maker, the Jimmy appeal" -- 11 May
2012

This attempt to try to lower expectations is transparent, and not in a good way.

> Three -- let's take a look at the numbers ceteris paribus. I'm going to
> assume that fundraising numbers taken straight from [3] can be modeled as
> an exponential

I am not interested in modeling the fact that fundraising was
discontinued just over a week after it was seen to far exceed the
Chief Revenue Officer's projections.

> it's laudable the board looked at what they a considered reasonable
> sustainable growth curve and then held themselves too it.

What they considered, or what they were told based on a non-quantitate
projection?

> it seems that yes people are happy with the current campaign.

I most certainly am not. I see no evidence other than to conclude that
if the Board declines to hold the leadership accountable for this,
then they need to be replaced by the community.

Sincerely,
James Salsman

___
Wikimedia-l mailing list
Wikimedia-l@lists.wikimedia.org
Unsubscribe: https://lists.wikimedia.org/mailman/listinfo/wikimedia-l


Re: [Wikimedia-l] deliberately lowered fundraising growth rate (was: Fundraising updates?)

2012-12-22 Thread Richard Ames

Donors donate based on perceived value received. End of story.

___
Wikimedia-l mailing list
Wikimedia-l@lists.wikimedia.org
Unsubscribe: https://lists.wikimedia.org/mailman/listinfo/wikimedia-l


Re: [Wikimedia-l] deliberately lowered fundraising growth rate (was: Fundraising updates?)

2012-12-21 Thread Matthew Walker
James,

the Chief Revenue Officer reported that "significant" increases in
> fundraising would be very difficult
>

I cannot speak for what Zack was thinking -- but I can tell you - as a
member of the fundraising technology team - that I was shocked, utterly
amazed, and astounded at how successful this years fundraiser was. There's
a couple of reasons for this.

One -- banner impressions were down! Yes the report card says page views
went up; but did you know that when looking at only at the number of HTML
pages served to the top five deskop browsers that they actually went down a
couple percent from the same time last year? See [1] but you'll have to do
the maths yourself. This also serves the point that next year we do need to
get fundraising working on mobile devices.

Two -- The tests that Zack and Megan did in the months up to the official
launch showed that our old 'Sad Jimmy' banners were not pulling in anywhere
as near as much money as they used to. There's a reason the test results
page [2] is titled "We need a breakthrough". We were persistent and lucky
and got one. I strongly feel that it was extremely prudent to not gamble on
an unknown.

Three -- let's take a look at the numbers ceteris paribus. I'm going to
assume that fundraising numbers taken straight from [3] can be modeled as
an exponential because it'll make a bigger number, I've not normalized my
data for the length of the fundraisers (which was 50 days last year), nor
accounted for the state of the economy, nor taken out big donations, nor
for the loss in number of desktop browsers all of which will reduce the
number in actuality. Doing so I get ~50M raised from fundraising this year.
As an engineer I was trained to over-engineer to about 20% -- that turns
that number into ~40M. As you state, expected revenue from the plan would
be 46.1M -- that falls in the middle of my two numbers. If Zack did reduce
the expected revenue number it would be because he took a similar back of
the hand model and said "look how unrealistic that is -- that's just
silly". Which is what I would expect from someone using reasonable
judgement.


> Why should donors who believed they were giving to fund the Strategic
> Plan in line with the growth of the actual utilization of Foundation
> services not feel betrayed by this?


I could be wrong because I wasn't a member of the foundation last year and
didn't read all the banners - but I did donate my 20$ and thought I was
helping support the site's programmers and servers. I was not, I recall
with some clarity, donating because I'd read the strategic plan and agreed
with it. I don't feel betrayed at all.

Why should donors who expect the Foundation to prepare for contingency
> not feel betrayed by the abandonment of fundraising in the last week
> of December, which has over the past several years produced two to
> four times as much funding per day than a typical fundraising day?
>

My opinion would be that - it's laudable the board looked at what they a
considered reasonable sustainable growth curve and then held themselves too
it. Anything else would be corporate greed.


> On one hand, we have anecdotal reports of a handful of opinion pieces
> complaining about fundraising.
>

That's a fair point and I thank you for holding me accountable to my
statement. I will inject here, however, that my point was not about current
sentiment but about a potential growth of the "vocal minority" causing the
majority to think again about donating in the future. In any case I
routinely perform the following experiment as a small part of what I
consider my job. I search google for 'wikimedia fundraising' and limit the
time period to a month. I did so again this evening. In the first 20 twenty
results I had 4 positive, 2 negative, and 4 neutral sites. (The other ten
were Foundation pages or by foundation employees.) In them, I had a small
majority of positive comments, but with some very loud naysayers in the
background, the rest were fairly neutral. Your results may vary. Mine do
over time -- it seems that yes people are happy with the current campaign.
Possibly because we bugged them less? But in the lead up to it my fuzzy
memory recalls seeing a lot more negativity. Once again, I simply state we
need to be careful with public sentiment -- it's not a resource to squander
lightly.

~Matt Walker

[1] 
http://stats.wikimedia.org/wikimedia/squids/SquidReportRequests.htmnormalized
by
http://stats.wikimedia.org/wikimedia/squids/SquidReportClients.htm
[2] http://meta.wikimedia.org/wiki/Fundraising_2012/We_Need_A_Breakthrough
[3] http://wikimediafoundation.org/wiki/Special:FundraiserStatistics see
also http://meta.wikimedia.org/wiki/Fundraising_2012/FundStatScraper.py to
get the raw numbers
___
Wikimedia-l mailing list
Wikimedia-l@lists.wikimedia.org
Unsubscribe: https://lists.wikimedia.org/mailman/listinfo/wikimedia-l


Re: [Wikimedia-l] deliberately lowered fundraising growth rate (was: Fundraising updates?)

2012-12-21 Thread James Salsman
SJ,

Thank you for your reply:

> Fundraising targets have been set to match our projected needs for the
> year, for the past few years.

Does the very recent abandonment of several aspects of the Strategic
Plan, after the July 2012-3 Annual Plan goal was set at $46.1 million,
which itself was substantially reduced after the Chief Revenue Officer
reported that "significant" increases in fundraising would be very
difficult, and without any messaging to donors that those aspects were
being abandoned, represent a breach donors' trust?

Why should donors who believed they were giving to fund the Strategic
Plan in line with the growth of the actual utilization of Foundation
services not feel betrayed by this?

Why should donors who expect the Foundation to prepare for contingency
not feel betrayed by the abandonment of fundraising in the last week
of December, which has over the past several years produced two to
four times as much funding per day than a typical fundraising day?

> As Matt notes, there are many countervailing reasons for us to be moderate
> in our requests of readers and donors

On one hand, we have anecdotal reports of a handful of opinion pieces
complaining about fundraising, but nowhere near the ridicule and
outrage across the web from last year's campaign. On the other hand we
have actual small donor fundraising amounting to roughly double per
day over last year. Which do you think is more representative of
actual donor sentiment?

> As to your specific concerns, I encourage fleshing them out as part of a
> discussion of next year's budget.  You may find a helpful counterpoint to
> your own anxiety in the discussion there, driven by people who feel that
> our current budget is both too high and not directed at our bottlenecks.
> http://meta.wikimedia.org/wiki/Budget
> http://meta.wikimedia.org/wiki/Talk:Wikimedia_budget#2012-13

I have looked through those, and they do not seem to be a traditional
accounts-based budget, or even a discussion of specific budget line
items. Which specific items on those pages represents the salary ratio
between executive and junior staff?  Which represents the Education
Program staffing level?  Where is the discussion of an endowment that
you mentioned? Where is the recent abandonment of much of the
Strategic Plan discussed on those pages?

Thomas Dalton wrote:

> http://wikimediafoundation.org/wiki/Special:FundraiserStatistics
>
> There is no data on page views on that page...

My first message today included a link to
http://reportcard.wmflabs.org/graphs/pageviews which can also be found
by searching various indices for "wikimedia pageviews".

___
Wikimedia-l mailing list
Wikimedia-l@lists.wikimedia.org
Unsubscribe: https://lists.wikimedia.org/mailman/listinfo/wikimedia-l


Re: [Wikimedia-l] deliberately lowered fundraising growth rate (was: Fundraising updates?)

2012-12-21 Thread Samuel Klein
Hello James,

On Fri, Dec 21, 2012 at 12:00 PM, James Salsman  wrote:


> > Are you suggesting the Board has a duty to raise as
> > much money as possible?
>
> No. When actual fundraising far exceeded expectations, it was scaled
> back to meet expectations based on the nonquantative predictions of
> the Chief Revenue Officer.


This assumption is incorrect.

Fundraising targets have been set to match our projected needs for the
year, for the past few years.  We have committed to ending the active
banner-driven fundraising once we meet our targets.

I'm a strong proponent of an endowment; but to fundraise for one you
message for one: you define what long-term support the endowment will
guarantee for the coming century, and you solicit contributions directly
towards that.

As Matt notes, there are many countervailing reasons for us to be moderate
in our requests of readers and donors, to ask only for what we need, and to
describe precisely each year what we plan to do with donor's help.  There
are similar reasons related to our own communities to be moderate in how
fast we grow staff compared to how fast we grow our global active community.

As to your specific concerns, I encourage fleshing them out as part of a
discussion of next year's budget.  You may find a helpful counterpoint to
your own anxiety in the discussion there, driven by people who feel that
our current budget is both too high and not directed at our bottlenecks.
http://meta.wikimedia.org/wiki/Budget
http://meta.wikimedia.org/wiki/Talk:Wikimedia_budget#2012-13

SJ
___
Wikimedia-l mailing list
Wikimedia-l@lists.wikimedia.org
Unsubscribe: https://lists.wikimedia.org/mailman/listinfo/wikimedia-l


Re: [Wikimedia-l] deliberately lowered fundraising growth rate (was: Fundraising updates?)

2012-12-21 Thread Matthew Walker
>
> It's clear that this year, the fundraiser could easily raise much more
> than the revenue goals, thanks to dramatic increases in banner
> effectiveness. It probably wouldn't even "cost" that much in terms of

annoying readers -- not like ~2 months of 100% banners from previous
> years.


While true; I've been trawling around the web reading articles about our
fundraiser and though the articles have mostly been positive I have read
several that are substantially negative. What's even more worrying is the
number of comments on all the articles I've read which are starting to have
a tone that we're misrepresenting what we're doing, that we're misspending
the money, and even more concerning to me, that we already have more than
enough money and that we're turning into a glutton.

It's hard to find effective and responsible
> ways to spend that much donor money, but I guess now is the time to
> start thinking more ambitiously about future budgets.


I think it might also be time to begin to rethink about how to responsibly
fundraise -- we've moved far beyond needing money just for servers which is
the message we've left a lot of donors with in previous years. Zack and
Megan have made a good start with moving this perception but there's still
shaping left to be done. Until we do move it though, because of the
sentiment I've been seeing I feel like we should be extra careful --
especially in the arena of raising extra money that we do not already have
allocated and approved.

~Matt Walker
___
Wikimedia-l mailing list
Wikimedia-l@lists.wikimedia.org
Unsubscribe: https://lists.wikimedia.org/mailman/listinfo/wikimedia-l


Re: [Wikimedia-l] deliberately lowered fundraising growth rate (was: Fundraising updates?)

2012-12-21 Thread Thomas Dalton
On Dec 21, 2012 5:48 PM, "James Salsman"  wrote:
>
> > Costs don't scale linearly with pageviews. Nor do donations,
> > especially when you consider that much of that growth in pageviews now
> > comes from the 'Global South' (where people generally have less
> > disposable income to donate) and from mobile devices (which we don't
> > really fundraise on, although I believe this is something WMF wants to
> > work on next year).
>
> This very reasonable sounding theory is contradicted by measuring the
> actual data at
http://wikimediafoundation.org/wiki/Special:FundraiserStatistics

There is no data on page views on that page...
___
Wikimedia-l mailing list
Wikimedia-l@lists.wikimedia.org
Unsubscribe: https://lists.wikimedia.org/mailman/listinfo/wikimedia-l


Re: [Wikimedia-l] deliberately lowered fundraising growth rate (was: Fundraising updates?)

2012-12-21 Thread James Salsman
> Costs don't scale linearly with pageviews. Nor do donations,
> especially when you consider that much of that growth in pageviews now
> comes from the 'Global South' (where people generally have less
> disposable income to donate) and from mobile devices (which we don't
> really fundraise on, although I believe this is something WMF wants to
> work on next year).

This very reasonable sounding theory is contradicted by measuring the
actual data at http://wikimediafoundation.org/wiki/Special:FundraiserStatistics

I have heard so many reasonable sounding theories from Foundation
staff who refuse to measure the corresponding data over the past year
that I am beginning to wonder whether I should compile them for
publication.

___
Wikimedia-l mailing list
Wikimedia-l@lists.wikimedia.org
Unsubscribe: https://lists.wikimedia.org/mailman/listinfo/wikimedia-l


Re: [Wikimedia-l] deliberately lowered fundraising growth rate (was: Fundraising updates?)

2012-12-21 Thread Peter Coombe
On 21 December 2012 17:00, James Salsman  wrote:
>> How do you see the fiduciary responsibilities of the board playing into
>> fundraising targets?
>
> The employees of the board share their fiduciary responsibilities.
>
>> Are you suggesting the Board has a duty to raise as
>> much money as possible?
>
> No. When actual fundraising far exceeded expectations, it was scaled
> back to meet expectations based on the nonquantative predictions of
> the Chief Revenue Officer. That is questionable behavior to say the
> least, and suggests that the current leadership does not want to
> continue to grow the organization to reach the full potential of the
> current programs. In addition to the pageview growth continuing at
> exponential rates, much of the Strategic Plan has been abandoned in a
> recent reorganization, while employees other than executives are paid
> far less than typical technology workers in San Francisco, and some of
> the best performing Foundation efforts, such as the Education Program,
> are so woefully understaffed that they continually cause serious
> problems for the community. Have you seen how few Education Program
> article talk page templates contain the correct date? Meanwhile, the
> senior staff's most vaunted projects are behind schedule and lack
> meaningful community volunteer participation. The leadership has not
> been able or willing to address these issues.
>
>> I'm also curious why you highlight "deliberately
>> slowing fundraising" despite the 32% increase in revenue goals for the
>> 12-13 fiscal year. That is an aggressive increase, even if less aggressive
>> proportionally than we've seen in prior years.
>
> If pageviews weren't increasing at double that rate, projects were on
> time, and junior staff didn't have to live in high crime area Oakland
> hovels, I would be less concerned.
>

Costs don't scale linearly with pageviews. Nor do donations,
especially when you consider that much of that growth in pageviews now
comes from the 'Global South' (where people generally have less
disposable income to donate) and from mobile devices (which we don't
really fundraise on, although I believe this is something WMF wants to
work on next year).

Peter / the wub
(a personal view)

___
Wikimedia-l mailing list
Wikimedia-l@lists.wikimedia.org
Unsubscribe: https://lists.wikimedia.org/mailman/listinfo/wikimedia-l


Re: [Wikimedia-l] deliberately lowered fundraising growth rate (was: Fundraising updates?)

2012-12-21 Thread James Salsman
> How do you see the fiduciary responsibilities of the board playing into
> fundraising targets?

The employees of the board share their fiduciary responsibilities.

> Are you suggesting the Board has a duty to raise as
> much money as possible?

No. When actual fundraising far exceeded expectations, it was scaled
back to meet expectations based on the nonquantative predictions of
the Chief Revenue Officer. That is questionable behavior to say the
least, and suggests that the current leadership does not want to
continue to grow the organization to reach the full potential of the
current programs. In addition to the pageview growth continuing at
exponential rates, much of the Strategic Plan has been abandoned in a
recent reorganization, while employees other than executives are paid
far less than typical technology workers in San Francisco, and some of
the best performing Foundation efforts, such as the Education Program,
are so woefully understaffed that they continually cause serious
problems for the community. Have you seen how few Education Program
article talk page templates contain the correct date? Meanwhile, the
senior staff's most vaunted projects are behind schedule and lack
meaningful community volunteer participation. The leadership has not
been able or willing to address these issues.

> I'm also curious why you highlight "deliberately
> slowing fundraising" despite the 32% increase in revenue goals for the
> 12-13 fiscal year. That is an aggressive increase, even if less aggressive
> proportionally than we've seen in prior years.

If pageviews weren't increasing at double that rate, projects were on
time, and junior staff didn't have to live in high crime area Oakland
hovels, I would be less concerned.

___
Wikimedia-l mailing list
Wikimedia-l@lists.wikimedia.org
Unsubscribe: https://lists.wikimedia.org/mailman/listinfo/wikimedia-l


Re: [Wikimedia-l] deliberately lowered fundraising growth rate (was: Fundraising updates?)

2012-12-21 Thread Nathan
I think raising a lot more money because its possible to raise a lot more
money is a for-profit mentality; the WMF has been actually narrowing its
scope, in the understanding that it can't solve all problems or be all
things, and it makes a lot of sense to me to raise only what it already
knows can be spent on core, planned activity. To David's point, I do
believe that it's financially responsible to have a cushion (i.e. a reserve
or endowment) - and if the WMF decided to establish a true endowment, and
fund-raise for that, you wouldn't hear an objection from me. But otherwise,
it would be wrong to raise money purely based on the amount you thought you
could raise and without regard to what you plan to responsibly spend.

Nathan
___
Wikimedia-l mailing list
Wikimedia-l@lists.wikimedia.org
Unsubscribe: https://lists.wikimedia.org/mailman/listinfo/wikimedia-l


Re: [Wikimedia-l] deliberately lowered fundraising growth rate (was: Fundraising updates?)

2012-12-21 Thread Sage Ross
On Fri, Dec 21, 2012 at 11:19 AM, Nathan  wrote:
> Hi James,
>
> How do you see the fiduciary responsibilities of the board playing into
> fundraising targets? Are you suggesting the Board has a duty to raise as
> much money as possible? I'm also curious why you highlight "deliberately
> slowing fundraising" despite the 32% increase in revenue goals for the
> 12-13 fiscal year. That is an aggressive increase, even if less aggressive
> proportionally than we've seen in prior years.
>

It's clear that this year, the fundraiser could easily raise much more
than the revenue goals, thanks to dramatic increases in banner
effectiveness. It probably wouldn't even "cost" that much in terms of
annoying readers -- not like ~2 months of 100% banners from previous
years.

Given the huge challenges our projects are facing -- at the rate we're
growing, we're never going to come close to the vision of "a world in
which every single person on the planet is given free access to the
sum of all human knowledge -- I do feel a little uncomfortable cutting
the fundraiser so short. It's hard to find effective and responsible
ways to spend that much donor money, but I guess now is the time to
start thinking more ambitiously about future budgets.

-Sage

___
Wikimedia-l mailing list
Wikimedia-l@lists.wikimedia.org
Unsubscribe: https://lists.wikimedia.org/mailman/listinfo/wikimedia-l


Re: [Wikimedia-l] deliberately lowered fundraising growth rate (was: Fundraising updates?)

2012-12-21 Thread Thomas Dalton
Money for reasonable reserves is money you need...
On Dec 21, 2012 4:22 PM, "David Gerard"  wrote:

> On 21 December 2012 16:18, Thomas Dalton  wrote:
>
> > Raising money you don't need would be a gross breach of a charity
> trustee's
> > fiduciary duties...
>
>
> Citation needed.
>
> When WMF didn't have a financial buffer, people bitched about it. Now
> it's getting one, people are bitching about that. Often the same
> people.
>
>
> - d.
>
> ___
> Wikimedia-l mailing list
> Wikimedia-l@lists.wikimedia.org
> Unsubscribe: https://lists.wikimedia.org/mailman/listinfo/wikimedia-l
>
___
Wikimedia-l mailing list
Wikimedia-l@lists.wikimedia.org
Unsubscribe: https://lists.wikimedia.org/mailman/listinfo/wikimedia-l


Re: [Wikimedia-l] deliberately lowered fundraising growth rate (was: Fundraising updates?)

2012-12-21 Thread David Gerard
On 21 December 2012 16:18, Thomas Dalton  wrote:

> Raising money you don't need would be a gross breach of a charity trustee's
> fiduciary duties...


Citation needed.

When WMF didn't have a financial buffer, people bitched about it. Now
it's getting one, people are bitching about that. Often the same
people.


- d.

___
Wikimedia-l mailing list
Wikimedia-l@lists.wikimedia.org
Unsubscribe: https://lists.wikimedia.org/mailman/listinfo/wikimedia-l


Re: [Wikimedia-l] deliberately lowered fundraising growth rate (was: Fundraising updates?)

2012-12-21 Thread Nathan
Hi James,

How do you see the fiduciary responsibilities of the board playing into
fundraising targets? Are you suggesting the Board has a duty to raise as
much money as possible? I'm also curious why you highlight "deliberately
slowing fundraising" despite the 32% increase in revenue goals for the
12-13 fiscal year. That is an aggressive increase, even if less aggressive
proportionally than we've seen in prior years.

Nathan
___
Wikimedia-l mailing list
Wikimedia-l@lists.wikimedia.org
Unsubscribe: https://lists.wikimedia.org/mailman/listinfo/wikimedia-l


Re: [Wikimedia-l] deliberately lowered fundraising growth rate (was: Fundraising updates?)

2012-12-21 Thread Thomas Dalton
Raising money you don't need would be a gross breach of a charity trustee's
fiduciary duties...
On Dec 21, 2012 3:55 PM, "James Salsman"  wrote:

> Sj,
>
> I appreciate your kind words because I am somewhat frustrated.
>
> > thank you for your nuanced statistical comments; something we could use
> more of.
>
> Well, I have two additional questions for you and your colleagues
> concerning fiduciary duties relative to the observed growth rates. I'm
> not going to go into my issues with the volunteer contributed
> messaging not being tested, or whether multivariate testing can or can
> not measure donations. My previous message should make my sentiment on
> those issues clear.
>
> This year, after the Chief Revenue Officer claimed that it would be
> unlikely to "significantly" exceed last year's fundraising,[1] the
> Annual Plan was adjusted to reflect a much slower growth rate in
> fundraising.[2] However, page views grew from 16.4 billion last
> December to 20.8 billion last month in line with their longstanding
> exponential trend,[3] and it became immediately apparent from the
> first days of presenting banners to all readers on November 27th that
> fundraising was occurring at about double last year's rate.[4] In
> spite of that, fundraising was deactivated just over a week later.[4]
> Then, on December 14, the fundraiser goal was announced for the first
> time as $25 million.[5] And now, apparently, fundraising has been
> discontinued for the year.[6]
>
> Would you and the other members of the Board of Trustees please state
> whether, and why or why not, deliberately slowing fundraising while
> page views continue to grow at the same exponential rate they have
> been over the past several years, is compatible with the fiduciary
> duty of the Board and employees? Would you please request comment
> concerning whether the community has confidence in this deliberate
> slow-down? Thank you.
>
> Best regards,
> James Salsman
>
> [1]
> http://meta.wikimedia.org/wiki/Fundraising_2012/How_Wikimedia_revenue_grows#So_how_much_more_can_we_raise_in_2012.3F
>
> [2]
> http://wikimediafoundation.org/wiki/2012-2013_Annual_Plan_Questions_and_Answers#What.27s_the_revenue_target_for_2012-13.2C_and_how_does_it_compare_to_previous_years.3F
>
> [3] http://reportcard.wmflabs.org/graphs/pageviews
>
> [4] http://wikimediafoundation.org/wiki/Special:FundraiserStatistics
>
> [5]
> http://lists.wikimedia.org/pipermail/wikimedia-l/2012-December/123043.html
>
> [6]
> http://meta.wikimedia.org/w/index.php?title=Talk:Fundraising_2012&diff=4885494&oldid=4884949
>
> ___
> Wikimedia-l mailing list
> Wikimedia-l@lists.wikimedia.org
> Unsubscribe: https://lists.wikimedia.org/mailman/listinfo/wikimedia-l
>
___
Wikimedia-l mailing list
Wikimedia-l@lists.wikimedia.org
Unsubscribe: https://lists.wikimedia.org/mailman/listinfo/wikimedia-l


[Wikimedia-l] deliberately lowered fundraising growth rate (was: Fundraising updates?)

2012-12-21 Thread James Salsman
Sj,

I appreciate your kind words because I am somewhat frustrated.

> thank you for your nuanced statistical comments; something we could use more 
> of.

Well, I have two additional questions for you and your colleagues
concerning fiduciary duties relative to the observed growth rates. I'm
not going to go into my issues with the volunteer contributed
messaging not being tested, or whether multivariate testing can or can
not measure donations. My previous message should make my sentiment on
those issues clear.

This year, after the Chief Revenue Officer claimed that it would be
unlikely to "significantly" exceed last year's fundraising,[1] the
Annual Plan was adjusted to reflect a much slower growth rate in
fundraising.[2] However, page views grew from 16.4 billion last
December to 20.8 billion last month in line with their longstanding
exponential trend,[3] and it became immediately apparent from the
first days of presenting banners to all readers on November 27th that
fundraising was occurring at about double last year's rate.[4] In
spite of that, fundraising was deactivated just over a week later.[4]
Then, on December 14, the fundraiser goal was announced for the first
time as $25 million.[5] And now, apparently, fundraising has been
discontinued for the year.[6]

Would you and the other members of the Board of Trustees please state
whether, and why or why not, deliberately slowing fundraising while
page views continue to grow at the same exponential rate they have
been over the past several years, is compatible with the fiduciary
duty of the Board and employees? Would you please request comment
concerning whether the community has confidence in this deliberate
slow-down? Thank you.

Best regards,
James Salsman

[1] 
http://meta.wikimedia.org/wiki/Fundraising_2012/How_Wikimedia_revenue_grows#So_how_much_more_can_we_raise_in_2012.3F

[2] 
http://wikimediafoundation.org/wiki/2012-2013_Annual_Plan_Questions_and_Answers#What.27s_the_revenue_target_for_2012-13.2C_and_how_does_it_compare_to_previous_years.3F

[3] http://reportcard.wmflabs.org/graphs/pageviews

[4] http://wikimediafoundation.org/wiki/Special:FundraiserStatistics

[5] http://lists.wikimedia.org/pipermail/wikimedia-l/2012-December/123043.html

[6] 
http://meta.wikimedia.org/w/index.php?title=Talk:Fundraising_2012&diff=4885494&oldid=4884949

___
Wikimedia-l mailing list
Wikimedia-l@lists.wikimedia.org
Unsubscribe: https://lists.wikimedia.org/mailman/listinfo/wikimedia-l