Re: [Wikitech-l] Wikipedia is full

2009-03-12 Thread Anthony
On Wed, Mar 11, 2009 at 5:59 PM, Tim Starling tstarl...@wikimedia.orgwrote:

 I would suggest either using IRC or waiting patiently.


Or wikitech-l, in which case someone else will surely forward your message
to IRC :).

(Unfortunately, it'll also spawn 30 posts about whether or not it was
appropriate to post to wikitech-l.)
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Re: [Wikitech-l] Wikipedia is full

2009-03-12 Thread Domas Mituzas
 Or wikitech-l, in which case someone else will surely forward your  
 message
 to IRC :).


I think you people should follow the trend and twitter about it.  
someone will definitely follow and notice!

-- 
Domas Mituzas -- http://dammit.lt/ -- [[user:midom]]



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Re: [Wikitech-l] Wikipedia is full

2009-03-11 Thread Tim Starling
K. Peachey wrote:
 Please report urgent system administration issues to IRC, specifically
 #wikimedia-tech on irc.freenode.net.

 -- Tim Starling
 Not everyone knows how to use IRC, i would recommend that you
 recommend people report to bugzilla with urgent tags instead.

That would just be a nuisance. By the time we check Bugzilla for new
issues, urgent problems are already fixed due to IRC reports or
automated alerts. We would have to waste time finding and closing all
the relevant bugs. I would suggest either using IRC or waiting patiently.

-- Tim Starling


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Re: [Wikitech-l] Wikipedia is full

2009-03-11 Thread Chad
On Wed, Mar 11, 2009 at 5:59 PM, Tim Starling tstarl...@wikimedia.org wrote:
 K. Peachey wrote:
 Please report urgent system administration issues to IRC, specifically
 #wikimedia-tech on irc.freenode.net.

 -- Tim Starling
 Not everyone knows how to use IRC, i would recommend that you
 recommend people report to bugzilla with urgent tags instead.

 That would just be a nuisance. By the time we check Bugzilla for new
 issues, urgent problems are already fixed due to IRC reports or
 automated alerts. We would have to waste time finding and closing all
 the relevant bugs. I would suggest either using IRC or waiting patiently.

 -- Tim Starling


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Not to mention, depending on the error it could be entirely possible
that Bugzilla is down as well.

-Chad

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Re: [Wikitech-l] Wikipedia is full

2009-03-11 Thread Chad
On Wed, Mar 11, 2009 at 6:16 PM, Gerard Meijssen
gerard.meijs...@gmail.com wrote:
 Hoi,
 If this is true, you just provided the best argument why the setup of
 Bugzilla should be changed. You do not want to have the tools that report on
 the availability of your production servers to be dependent on those same
 production servers.
 Thanks,
       GerardM

 2009/3/11 Chad innocentkil...@gmail.com

 On Wed, Mar 11, 2009 at 5:59 PM, Tim Starling tstarl...@wikimedia.org
 wrote:
  K. Peachey wrote:
  Please report urgent system administration issues to IRC, specifically
  #wikimedia-tech on irc.freenode.net.
 
  -- Tim Starling
  Not everyone knows how to use IRC, i would recommend that you
  recommend people report to bugzilla with urgent tags instead.
 
  That would just be a nuisance. By the time we check Bugzilla for new
  issues, urgent problems are already fixed due to IRC reports or
  automated alerts. We would have to waste time finding and closing all
  the relevant bugs. I would suggest either using IRC or waiting patiently.
 
  -- Tim Starling
 
 
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 Not to mention, depending on the error it could be entirely possible
 that Bugzilla is down as well.

 -Chad

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Which is one of several reasons we _don't_ handle urgent sysadmin
stuff via Bugzilla. What's your point?

-Chad

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Re: [Wikitech-l] Wikipedia is full

2009-03-11 Thread Gerard Meijssen
Hoi,
People _do_ post problems using Bugzilla.. What you are saying is that the
_intention_ is not to use it for urgent sysadmin stuff. New bugzilla bugs
_are_ posted on IRC in order to get people's attention. This real time
attention negates your assertion that it is not treated as urgent.
grin my point is that it is a de facto important tool for sysadmin work
even when this is not intentional /grin
Thanks,
 GerardM

2009/3/11 Chad innocentkil...@gmail.com

 On Wed, Mar 11, 2009 at 6:16 PM, Gerard Meijssen
 gerard.meijs...@gmail.com wrote:
  Hoi,
  If this is true, you just provided the best argument why the setup of
  Bugzilla should be changed. You do not want to have the tools that report
 on
  the availability of your production servers to be dependent on those same
  production servers.
  Thanks,
GerardM
 
  2009/3/11 Chad innocentkil...@gmail.com
 
  On Wed, Mar 11, 2009 at 5:59 PM, Tim Starling tstarl...@wikimedia.org
  wrote:
   K. Peachey wrote:
   Please report urgent system administration issues to IRC,
 specifically
   #wikimedia-tech on irc.freenode.net.
  
   -- Tim Starling
   Not everyone knows how to use IRC, i would recommend that you
   recommend people report to bugzilla with urgent tags instead.
  
   That would just be a nuisance. By the time we check Bugzilla for new
   issues, urgent problems are already fixed due to IRC reports or
   automated alerts. We would have to waste time finding and closing all
   the relevant bugs. I would suggest either using IRC or waiting
 patiently.
  
   -- Tim Starling
  
  
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  Not to mention, depending on the error it could be entirely possible
  that Bugzilla is down as well.
 
  -Chad
 
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 Which is one of several reasons we _don't_ handle urgent sysadmin
 stuff via Bugzilla. What's your point?

 -Chad

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Re: [Wikitech-l] Wikipedia is full

2009-03-11 Thread Aude
On Tue, Mar 10, 2009 at 9:54 AM, Tim Starling tstarl...@wikimedia.orgwrote:



 Please report urgent system administration issues to IRC, specifically
 #wikimedia-tech on irc.freenode.net.

 -- Tim Starling



Certainly IRC is the best way to inform developers and sys admins of a
problem with Wikipedia.

As a user, I also like to know what's going on when there is a problem.
But, I'm not regularly on IRC.  If I'm at work where I sometimes look up
things on Wikipedia (but don't edit), and see that Wikipedia is down, then I
am curious what the problem is. However, IRC and other types of chat are
forbidden at work. :(  But, I am allowed to access gmail.

So, I very much appreciate it when people send messages to the mailing list
about such problems.

-Aude




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-- 
Aude
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Re: [Wikitech-l] Wikipedia is full

2009-03-11 Thread Chad
On Wed, Mar 11, 2009 at 6:38 PM, Gerard Meijssen
gerard.meijs...@gmail.com wrote:
 Hoi,
 People _do_ post problems using Bugzilla.. What you are saying is that the
 _intention_ is not to use it for urgent sysadmin stuff. New bugzilla bugs
 _are_ posted on IRC in order to get people's attention. This real time
 attention negates your assertion that it is not treated as urgent.
 grin my point is that it is a de facto important tool for sysadmin work
 even when this is not intentional /grin
 Thanks,
     GerardM

Just because someone posts a bug doesn't mean that we are
relying on that as a mechanism of notification. By and large, the
urgent-opened bugs are quickly closed because the sysadmins
are already working on the problem.

You're confusing people filing bugs with us relying on those bugs.
They aren't the same thing.

-Chad

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Re: [Wikitech-l] Wikipedia is full

2009-03-11 Thread Brion Vibber
On 3/11/09 3:41 PM, Tim Starling wrote:
 Gerard Meijssen wrote:
 2009/3/11 Chadinnocentkil...@gmail.com  wrote:
 Not to mention, depending on the error it could be entirely possible
 that Bugzilla is down as well.
 If this is true, you just provided the best argument why the setup of
 Bugzilla should be changed. You do not want to have the tools that report on
 the availability of your production servers to be dependent on those same
 production servers.

 Bugzilla is not such a tool, as I already said. There is no need for
 it to be up when the site generally is down.

Note that in nearly all cases, Bugzilla is not affected in any way by 
wiki site outages.

-- brion

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Re: [Wikitech-l] Wikipedia is full

2009-03-11 Thread Gerard Meijssen
Hoi,
Brion thank you.
Gerard

2009/3/12 Brion Vibber br...@wikimedia.org

 On 3/11/09 3:41 PM, Tim Starling wrote:
  Gerard Meijssen wrote:
  2009/3/11 Chadinnocentkil...@gmail.com  wrote:
  Not to mention, depending on the error it could be entirely possible
  that Bugzilla is down as well.
  If this is true, you just provided the best argument why the setup of
  Bugzilla should be changed. You do not want to have the tools that
 report on
  the availability of your production servers to be dependent on those
 same
  production servers.
 
  Bugzilla is not such a tool, as I already said. There is no need for
  it to be up when the site generally is down.

 Note that in nearly all cases, Bugzilla is not affected in any way by
 wiki site outages.

 -- brion

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Re: [Wikitech-l] Wikipedia is full

2009-03-11 Thread Thomas Dalton
2009/3/11 Aude audeviv...@gmail.com:
 On Tue, Mar 10, 2009 at 9:54 AM, Tim Starling tstarl...@wikimedia.orgwrote:



 Please report urgent system administration issues to IRC, specifically
 #wikimedia-tech on irc.freenode.net.

 -- Tim Starling



 Certainly IRC is the best way to inform developers and sys admins of a
 problem with Wikipedia.

 As a user, I also like to know what's going on when there is a problem.
 But, I'm not regularly on IRC.  If I'm at work where I sometimes look up
 things on Wikipedia (but don't edit), and see that Wikipedia is down, then I
 am curious what the problem is. However, IRC and other types of chat are
 forbidden at work. :(  But, I am allowed to access gmail.

 So, I very much appreciate it when people send messages to the mailing list
 about such problems.

The admin log on http://wikitech.wikimedia.org/view/Server_admin_log
sometimes has some decent clues as to what is wrong and what is being
done to fix it.

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Re: [Wikitech-l] Wikipedia is full

2009-03-10 Thread Tim Starling
Magnus Manske wrote:
 Database error
 From Wikipedia, the free encyclopedia
 Jump to: navigation, search
 A database query syntax error has occurred. This may indicate a bug in
 the software. The last attempted database query was:
 
 (SQL query hidden)
 
 from within function ExternalStoreDB::store. MySQL returned error
 1114: The table 'blobs' is full (10.0.2.161).

Please report urgent system administration issues to IRC, specifically
#wikimedia-tech on irc.freenode.net.

-- Tim Starling


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Re: [Wikitech-l] Wikipedia is full

2009-03-10 Thread K. Peachey
 Please report urgent system administration issues to IRC, specifically
 #wikimedia-tech on irc.freenode.net.

 -- Tim Starling
Not everyone knows how to use IRC, i would recommend that you
recommend people report to bugzilla with urgent tags instead.

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Re: [Wikitech-l] Wikipedia is full

2009-03-10 Thread Robert Rohde
Out of curiousity, when a technical problem shuts down all editing on
a major wiki (as this did) are there any automated alerts?  Is it
likely to be noticed and addressed even if no one rushes to IRC?

I guess I am curious what is the normal delay between problem onset
and problem recognition?

-Robert Rohde

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Re: [Wikitech-l] Wikipedia is full

2009-03-10 Thread Platonides
Robert Rohde wrote:
 Out of curiousity, when a technical problem shuts down all editing on
 a major wiki (as this did) are there any automated alerts?  Is it
 likely to be noticed and addressed even if no one rushes to IRC?
 
 I guess I am curious what is the normal delay between problem onset
 and problem recognition?
 
 -Robert Rohde

The procedure is a lot of people enter #wikimedia-tech complaining
about it.
There are automated alerts about servers going down or not having enough
free space on disk, but not for 'saving an edit failed'. That would be
tricky to do.


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Re: [Wikitech-l] Wikipedia is full

2009-03-10 Thread K. Peachey
On Wed, Mar 11, 2009 at 9:21 AM, Robert Rohde raro...@gmail.com wrote:
 Out of curiousity, when a technical problem shuts down all editing on
 a major wiki (as this did) are there any automated alerts?  Is it
 likely to be noticed and addressed even if no one rushes to IRC?

 I guess I am curious what is the normal delay between problem onset
 and problem recognition?

 -Robert Rohde
I believe with this issue (Full MySQL table) that there is no easy way
to automate the test.
maybe you could automatically query it every so often but even then
that might not return reliable results.

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Re: [Wikitech-l] Wikipedia is full

2009-03-10 Thread K. Peachey
 A bot that edits the sandbox every few minutes would work, would it?
Possibly, but i would bump it up to like every two hours. Plus since
the MySQL is spread between multipul systems you would have make sure
it checks the same one all the time.

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Re: [Wikitech-l] Wikipedia is full

2009-03-10 Thread Thomas Dalton
2009/3/10 K. Peachey p858sn...@yahoo.com.au:
 A bot that edits the sandbox every few minutes would work, would it?
 Possibly, but i would bump it up to like every two hours. Plus since
 the MySQL is spread between multipul systems you would have make sure
 it checks the same one all the time.

If you're going to wait 2 hours, you might as well just wait for
people to start complaining, that will be far quicker.

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Re: [Wikitech-l] Wikipedia is full

2009-03-10 Thread Robert Rohde
On Tue, Mar 10, 2009 at 4:43 PM, K. Peachey p858sn...@yahoo.com.au wrote:
 On Wed, Mar 11, 2009 at 9:21 AM, Robert Rohde raro...@gmail.com wrote:
 Out of curiousity, when a technical problem shuts down all editing on
 a major wiki (as this did) are there any automated alerts?  Is it
 likely to be noticed and addressed even if no one rushes to IRC?

 I guess I am curious what is the normal delay between problem onset
 and problem recognition?

 -Robert Rohde
 I believe with this issue (Full MySQL table) that there is no easy way
 to automate the test.
 maybe you could automatically query it every so often but even then
 that might not return reliable results.

One could query count(*) from revisions (or some similar artifice,
such as looking at the recent changes feed) and trigger an alert if it
stops increasing.

Such things are probably totally unnecessary on enwiki, because there
is no shortage of people to complain, but I could image it might be
useful to have such an alert for smaller, non-English speaking wikis.

-Robert Rohde

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Re: [Wikitech-l] Wikipedia is full

2009-03-10 Thread Brion Vibber
On 3/10/09 5:02 PM, Robert Rohde wrote:
 Such things are probably totally unnecessary on enwiki, because there
 is no shortage of people to complain, but I could image it might be
 useful to have such an alert for smaller, non-English speaking wikis.

*nod*

-- brion

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Re: [Wikitech-l] Wikipedia is full

2009-03-10 Thread Chris Down
Yes, but whilst StatusBot and the proposed bot would have comparable edit
statistics, the latter would have more of a reason for running than 'to
update people's statuses'. It's not just about actions, it's about the
justification for those actions.

- Chris

On Wed, Mar 11, 2009 at 2:11 AM, Soxred93 soxre...@gmail.com wrote:

 In case you didn't see the whole StatusBot fiasco on enwiki, I used
 to run a bot as a replacement to a replacement of [[User:StatusBot]].
 The bot made 50k edis in a few months, and was soon shut down by
 Brion. A bot the edits the sandbox every few minutes would no way be
 approved.

 On Mar 10, 2009, at 7:54 PM [Mar 10, 2009 ], Thomas Dalton wrote:

  2009/3/10 K. Peachey p858sn...@yahoo.com.au:
  On Wed, Mar 11, 2009 at 9:21 AM, Robert Rohde raro...@gmail.com
  wrote:
  Out of curiousity, when a technical problem shuts down all
  editing on
  a major wiki (as this did) are there any automated alerts?  Is it
  likely to be noticed and addressed even if no one rushes to IRC?
 
  I guess I am curious what is the normal delay between problem onset
  and problem recognition?
 
  -Robert Rohde
  I believe with this issue (Full MySQL table) that there is no easy
  way
  to automate the test.
  maybe you could automatically query it every so often but even then
  that might not return reliable results.
 
  A bot that edits the sandbox every few minutes would work, would it?
 
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