Re: [WISPA] Question about BGP + Mikrotik

2009-04-18 Thread Travis Johnson 
Make sure your MT router has at least 512MB of RAM (1GB preferred) and 
tell your upstreams to start sending full routes. That's it.

Travis
Microserv

Gino Villarini wrote:
> List
>  
> Im running 3.15 on our Core Router to our upstream, I have 3 circuits
> running BGP to the same provider.  Im only receving rartial routes.  All
> is well
>  
> We just sold a circuit to anothe ISP, thy want full bGP support.  I
> assume we must change to full routes,
>  
> any tips on the changes needed?
>  
>
> Gino A. Villarini 
> g...@aeronetpr.com 
> Aeronet Wireless Broadband Corp. 
> tel  787.273.4143   fax   787.273.4145 
>
>  
>
>
> 
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Re: [WISPA] IPTV

2009-04-18 Thread Mike Hammett 
An article I read stating that Verizon's failure in their RF system was that 
they required a franchise agreement whereas they didn't mention anything 
about franchises in the AT&T section.

Also, doing it wirelessly wouldn't be any different than satellite, which 
doesn't require a franchise.


-
Mike Hammett
Intelligent Computing Solutions
http://www.ics-il.com



--
From: "John Scrivner" 
Sent: Saturday, April 18, 2009 3:55 PM
To: "WISPA General List" 
Subject: Re: [WISPA] IPTV

> What led you to believe you do not need a franchise agreement for IPTV?
> Scriv
>
>
> On Sat, Apr 18, 2009 at 3:15 PM, Mike Hammett  
> wrote:
>> Has anyone worked with IPTV service at all?
>>
>> Looking at an H.264 or VC-1 architecture, since they are the most 
>> bandwidth efficient. It also appears that if you use IP, you don't need 
>> franchise agreements, where as you do with RF TV.
>>
>>
>> -
>> Mike Hammett
>> Intelligent Computing Solutions
>> http://www.ics-il.com
>>
>>
>>
>> 
>> WISPA Wants You! Join today!
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Re: [WISPA] IPTV

2009-04-18 Thread John Scrivner 
What led you to believe you do not need a franchise agreement for IPTV?
Scriv


On Sat, Apr 18, 2009 at 3:15 PM, Mike Hammett  wrote:
> Has anyone worked with IPTV service at all?
>
> Looking at an H.264 or VC-1 architecture, since they are the most bandwidth 
> efficient.  It also appears that if you use IP, you don't need franchise 
> agreements, where as you do with RF TV.
>
>
> -
> Mike Hammett
> Intelligent Computing Solutions
> http://www.ics-il.com
>
>
>
> 
> WISPA Wants You! Join today!
> http://signup.wispa.org/
> 
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>
> Subscribe/Unsubscribe:
> http://lists.wispa.org/mailman/listinfo/wireless
>
> Archives: http://lists.wispa.org/pipermail/wireless/
>



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[WISPA] IPTV

2009-04-18 Thread Mike Hammett 
Has anyone worked with IPTV service at all?

Looking at an H.264 or VC-1 architecture, since they are the most bandwidth 
efficient.  It also appears that if you use IP, you don't need franchise 
agreements, where as you do with RF TV.


-
Mike Hammett
Intelligent Computing Solutions
http://www.ics-il.com




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Re: [WISPA] How much to charge for a truck roll

2009-04-18 Thread Tom DeReggi 
I think sometimes the provider shoots themselves in the foot, because they 
don't charge, when a customer would be perfectly willing to pay.
For example, The second time a dogs eats a wire, as Kurt explained, I don't 
think most home owners would mind paying.
In most cases we do repair/maintenance at NO Charge, for things that are our 
responsibilty, that we warrant to cover.
And we'll give customers a break now and then, if they are an easy or long 
term customer of ours.
But there is nothing wrong with charging, when its appropriate. Nothing less 
than $90, our 1 hour min..

Tom DeReggi
RapidDSL & Wireless, Inc
IntAirNet- Fixed Wireless Broadband


- Original Message - 
From: "Josh Luthman" 
To: "WISPA General List" 
Sent: Saturday, April 18, 2009 11:23 AM
Subject: Re: [WISPA] How much to charge for a truck roll


> Win:win:win situation!
>
> Cops around here...I'm going to leave this one be.
>
> Josh Luthman
> Office: 937-552-2340
> Direct: 937-552-2343
> 1100 Wayne St
> Suite 1337
> Troy, OH 45373
>
> Those who don't understand UNIX are condemned to reinvent it, poorly.
> --- Henry Spencer
>
>
> On Sat, Apr 18, 2009 at 11:22 AM, Kurt Fankhauser  
> wrote:
>
>> Around here the cops would let you beat them up and still make them pay
>> financially. *grins*
>>
>> Kurt Fankhauser
>> WAVELINC
>> P.O. Box 126
>> Bucyrus, OH 44820
>> 419-562-6405
>> www.wavelinc.com
>>
>>
>> -Original Message-
>> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
>> Behalf Of Josh Luthman
>> Sent: Saturday, April 18, 2009 11:15 AM
>> To: WISPA General List
>> Subject: Re: [WISPA] How much to charge for a truck roll
>>
>> Should have charged them the first time.  If someone threw paint on
>> your truck would you scrub it off or make them pay (financially pr
>> physically)?
>>
>> On 4/18/09, Kurt Fankhauser  wrote:
>> > I had a customers dog chew through the cable about 2 months ago. 
>> > Replaced
>> > the whole cable at NO CHARGE and thought that was the end of it. Then
>> just
>> > last week they had problems and I went out and the dog chewed through 
>> > the
>> > new wire AGAIN! I was so mad that I was ready to shoot the dog. I
>> replaced
>> > the entire cable again and charged them $50.
>> >
>> > Kurt Fankhauser
>> > WAVELINC
>> > P.O. Box 126
>> > Bucyrus, OH 44820
>> > 419-562-6405
>> > www.wavelinc.com
>> >
>> >
>> > -Original Message-
>> > From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
>> > Behalf Of Travis Johnson
>> > Sent: Thursday, April 16, 2009 3:59 PM
>> > To: WISPA General List
>> > Subject: Re: [WISPA] How much to charge for a truck roll
>> >
>> > We don't charge anything to fix problems with the radio, router or
>> > cable. The only time we charge is if the customer requests the antenna
>> > to be moved, or they cause the problem (cut the cable, dog chews it,
>> etc.).
>> >
>> > Travis
>> > Microserv
>> >
>> > my_em...@webjogger.net wrote:
>> >> I'm just curious what everybody is charging their residential and
>> >> business customers for a truck roll to fix problems with the wisp
>> >> subscriber equipment.
>> >>
>> >> We've always tried to get the customer to pay something, especially 
>> >> when
>> >> we have to replace equipment that goes bad. It's often turns into a
>> >> whole ordeal where the customer gets mad, threaten to switch services,
>> >> etc. We mainly use Alvarion equipment which is pretty reliable, but 
>> >> when
>> >> they go bad, they're expensive to replace.
>> >>
>> >> Like to hear how others are doing it.
>> >>
>> >> Thanks,
>> >>
>> >>
>> >
>> >
>> >
>>
>> 
>> > 
>> > WISPA Wants You! Join today!
>> > http://signup.wispa.org/
>> >
>>
>> 
>> > 
>> >
>> > WISPA Wireless List: wireless@wispa.org
>> >
>> > Subscribe/Unsubscribe:
>> > http://lists.wispa.org/mailman/listinfo/wireless
>> >
>> > Archives: http://lists.wispa.org/pipermail/wireless/
>> >
>> >
>> >
>> >
>>
>> 
>> 
>> > WISPA Wants You! Join today!
>> > http://signup.wispa.org/
>> >
>>
>> 
>> 
>> >
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>> >
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>> >
>>
>>
>> --
>> Josh Luthman
>> Office: 937-552-2340
>> Direct: 937-552-2343
>> 1100 Wayne St
>> Suite 1337
>> Troy, OH 45373
>>
>> Those who don't understand UNIX are condemned to reinvent it, poorly.
>> --- Henry Spencer
>>
>>
>>
>> 
>> 
>> WISPA Wants You! Join today!
>> http://signup.wispa.org/
>>
>> ---

Re: [WISPA] How much to charge for a truck roll

2009-04-18 Thread Kurt Fankhauser 
Yes it was a black lab. I've also had this happen to people that live out in
the rural areas with no dogs so there may also be another animal that is
doing it too.

Kurt Fankhauser
WAVELINC
P.O. Box 126
Bucyrus, OH 44820
419-562-6405
www.wavelinc.com
 
 
-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of D. Ryan Spott
Sent: Saturday, April 18, 2009 1:40 PM
To: WISPA General List
Subject: Re: [WISPA] How much to charge for a truck roll

Was it a labrador? I find labs eat cable more than any any other  
breed. I allow for one free splice then they pay for my time.

ryan


D. Ryan Spott
rsp...@cspott.com



On Apr 18, 2009, at 8:07 AM, Kurt Fankhauser wrote:

> I had a customers dog chew through the cable about 2 months ago.  
> Replaced
> the whole cable at NO CHARGE and thought that was the end of it.  
> Then just
> last week they had problems and I went out and the dog chewed  
> through the
> new wire AGAIN! I was so mad that I was ready to shoot the dog. I  
> replaced
> the entire cable again and charged them $50.
>
> Kurt Fankhauser
> WAVELINC
> P.O. Box 126
> Bucyrus, OH 44820
> 419-562-6405
> www.wavelinc.com
>
>
> -Original Message-
> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org]  
> On
> Behalf Of Travis Johnson
> Sent: Thursday, April 16, 2009 3:59 PM
> To: WISPA General List
> Subject: Re: [WISPA] How much to charge for a truck roll
>
> We don't charge anything to fix problems with the radio, router or
> cable. The only time we charge is if the customer requests the antenna
> to be moved, or they cause the problem (cut the cable, dog chews it,  
> etc.).
>
> Travis
> Microserv
>
> my_em...@webjogger.net wrote:
>> I'm just curious what everybody is charging their residential and
>> business customers for a truck roll to fix problems with the wisp
>> subscriber equipment.
>>
>> We've always tried to get the customer to pay something, especially  
>> when
>> we have to replace equipment that goes bad. It's often turns into a
>> whole ordeal where the customer gets mad, threaten to switch  
>> services,
>> etc. We mainly use Alvarion equipment which is pretty reliable, but  
>> when
>> they go bad, they're expensive to replace.
>>
>> Like to hear how others are doing it.
>>
>> Thanks,
>>
>>
>
>
>

> 
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>
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Re: [WISPA] Question about BGP + Mikrotik

2009-04-18 Thread Brad Belton 
A quick check looks like you have your own ASN, have one upstream peer
(Sprint) and are advertising IPs reassigned to you from Sprint.  Is that
correct?

You should be able to setup a BGP session between you and your new client
and simply pass on any routes you are currently pulling from Sprint to your
BGP client.  You'll also need to let Sprint know that you have a new client
that will be advertising their IP space so they can adjust their filters.
Of course you'll need to adjust your outgoing BGP filters as well.

You should have plenty of RAM to pull a full routing table from Sprint.  I
do not believe passing the routing table downstream takes any notable
additional memory or CPU utilization.  Our BGP MikroTiks are Quad Core
machines with 2GB of RAM.  A little overkill on the RAM, but having the Quad
Core CPU really makes a difference when working with full tables.

I'm a firm believer of "don't fix it if it isn't broken", but you also may
want to upgrade to v3.18 or v3.22 if you experience any BGP problems.

Best,


Brad

-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of Gino Villarini
Sent: Saturday, April 18, 2009 11:50 AM
To: WISPA General List
Subject: Re: [WISPA] Question about BGP + Mikrotik

Ill add that the isp has its own AS # 


Gino A. Villarini
g...@aeronetpr.com
Aeronet Wireless Broadband Corp.
tel  787.273.4143   fax   787.273.4145

-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of Paul Hendry
Sent: Saturday, April 18, 2009 11:51 AM
To: wireless
Subject: Re: [WISPA] Question about BGP + Mikrotik

Lots of memory. Do you redistribute the partial routes into your igp?

-Original Message-
From: Gino Villarini [mailto:g...@aeronetpr.com]
Sent: 18 April 2009 15:45
To: WISPA General List
Subject: [WISPA] Question about BGP + Mikrotik

List
 
Im running 3.15 on our Core Router to our upstream, I have 3 circuits
running BGP to the same provider.  Im only receving rartial routes.  All
is well
 
We just sold a circuit to anothe ISP, thy want full bGP support.  I
assume we must change to full routes,
 
any tips on the changes needed?
 

Gino A. Villarini
g...@aeronetpr.com
Aeronet Wireless Broadband Corp. 
tel  787.273.4143   fax   787.273.4145 

 




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Re: [WISPA] How much to charge for a truck roll

2009-04-18 Thread D. Ryan Spott 
Was it a labrador? I find labs eat cable more than any any other  
breed. I allow for one free splice then they pay for my time.

ryan


D. Ryan Spott
rsp...@cspott.com



On Apr 18, 2009, at 8:07 AM, Kurt Fankhauser wrote:

> I had a customers dog chew through the cable about 2 months ago.  
> Replaced
> the whole cable at NO CHARGE and thought that was the end of it.  
> Then just
> last week they had problems and I went out and the dog chewed  
> through the
> new wire AGAIN! I was so mad that I was ready to shoot the dog. I  
> replaced
> the entire cable again and charged them $50.
>
> Kurt Fankhauser
> WAVELINC
> P.O. Box 126
> Bucyrus, OH 44820
> 419-562-6405
> www.wavelinc.com
>
>
> -Original Message-
> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org]  
> On
> Behalf Of Travis Johnson
> Sent: Thursday, April 16, 2009 3:59 PM
> To: WISPA General List
> Subject: Re: [WISPA] How much to charge for a truck roll
>
> We don't charge anything to fix problems with the radio, router or
> cable. The only time we charge is if the customer requests the antenna
> to be moved, or they cause the problem (cut the cable, dog chews it,  
> etc.).
>
> Travis
> Microserv
>
> my_em...@webjogger.net wrote:
>> I'm just curious what everybody is charging their residential and
>> business customers for a truck roll to fix problems with the wisp
>> subscriber equipment.
>>
>> We've always tried to get the customer to pay something, especially  
>> when
>> we have to replace equipment that goes bad. It's often turns into a
>> whole ordeal where the customer gets mad, threaten to switch  
>> services,
>> etc. We mainly use Alvarion equipment which is pretty reliable, but  
>> when
>> they go bad, they're expensive to replace.
>>
>> Like to hear how others are doing it.
>>
>> Thanks,
>>
>>
>
>
> 
> 
> WISPA Wants You! Join today!
> http://signup.wispa.org/
> 
> 
>
> WISPA Wireless List: wireless@wispa.org
>
> Subscribe/Unsubscribe:
> http://lists.wispa.org/mailman/listinfo/wireless
>
> Archives: http://lists.wispa.org/pipermail/wireless/
>
>
>
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Re: [WISPA] Question about BGP + Mikrotik

2009-04-18 Thread Gino Villarini 
Ill add that the isp has its own AS # 


Gino A. Villarini
g...@aeronetpr.com
Aeronet Wireless Broadband Corp.
tel  787.273.4143   fax   787.273.4145

-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of Paul Hendry
Sent: Saturday, April 18, 2009 11:51 AM
To: wireless
Subject: Re: [WISPA] Question about BGP + Mikrotik

Lots of memory. Do you redistribute the partial routes into your igp?

-Original Message-
From: Gino Villarini [mailto:g...@aeronetpr.com]
Sent: 18 April 2009 15:45
To: WISPA General List
Subject: [WISPA] Question about BGP + Mikrotik

List
 
Im running 3.15 on our Core Router to our upstream, I have 3 circuits
running BGP to the same provider.  Im only receving rartial routes.  All
is well
 
We just sold a circuit to anothe ISP, thy want full bGP support.  I
assume we must change to full routes,
 
any tips on the changes needed?
 

Gino A. Villarini
g...@aeronetpr.com
Aeronet Wireless Broadband Corp. 
tel  787.273.4143   fax   787.273.4145 

 




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Re: [WISPA] Question about BGP + Mikrotik

2009-04-18 Thread Gino Villarini 
The Router has 900 mb of free memmory ...the routes are only
redistributed to the nexhop (Core distributio Router) But the ISP will
not be connected to the 2nd Router on ly to the Core facing the upstream
... Makes sense? 


Gino A. Villarini
g...@aeronetpr.com
Aeronet Wireless Broadband Corp.
tel  787.273.4143   fax   787.273.4145

-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of Paul Hendry
Sent: Saturday, April 18, 2009 11:51 AM
To: wireless
Subject: Re: [WISPA] Question about BGP + Mikrotik

Lots of memory. Do you redistribute the partial routes into your igp?

-Original Message-
From: Gino Villarini [mailto:g...@aeronetpr.com]
Sent: 18 April 2009 15:45
To: WISPA General List
Subject: [WISPA] Question about BGP + Mikrotik

List
 
Im running 3.15 on our Core Router to our upstream, I have 3 circuits
running BGP to the same provider.  Im only receving rartial routes.  All
is well
 
We just sold a circuit to anothe ISP, thy want full bGP support.  I
assume we must change to full routes,
 
any tips on the changes needed?
 

Gino A. Villarini
g...@aeronetpr.com
Aeronet Wireless Broadband Corp. 
tel  787.273.4143   fax   787.273.4145 

 




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Re: [WISPA] Question about BGP + Mikrotik

2009-04-18 Thread Paul Hendry 
Lots of memory. Do you redistribute the partial routes into your igp?

-Original Message-
From: Gino Villarini [mailto:g...@aeronetpr.com] 
Sent: 18 April 2009 15:45
To: WISPA General List
Subject: [WISPA] Question about BGP + Mikrotik

List
 
Im running 3.15 on our Core Router to our upstream, I have 3 circuits
running BGP to the same provider.  Im only receving rartial routes.  All
is well
 
We just sold a circuit to anothe ISP, thy want full bGP support.  I
assume we must change to full routes,
 
any tips on the changes needed?
 

Gino A. Villarini 
g...@aeronetpr.com 
Aeronet Wireless Broadband Corp. 
tel  787.273.4143   fax   787.273.4145 

 




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-- 
This message has been scanned for viruses and
dangerous content by MailScanner, and is
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Re: [WISPA] How much to charge for a truck roll

2009-04-18 Thread Josh Luthman 
Win:win:win situation!

Cops around here...I'm going to leave this one be.

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

Those who don't understand UNIX are condemned to reinvent it, poorly.
--- Henry Spencer


On Sat, Apr 18, 2009 at 11:22 AM, Kurt Fankhauser  wrote:

> Around here the cops would let you beat them up and still make them pay
> financially. *grins*
>
> Kurt Fankhauser
> WAVELINC
> P.O. Box 126
> Bucyrus, OH 44820
> 419-562-6405
> www.wavelinc.com
>
>
> -Original Message-
> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
> Behalf Of Josh Luthman
> Sent: Saturday, April 18, 2009 11:15 AM
> To: WISPA General List
> Subject: Re: [WISPA] How much to charge for a truck roll
>
> Should have charged them the first time.  If someone threw paint on
> your truck would you scrub it off or make them pay (financially pr
> physically)?
>
> On 4/18/09, Kurt Fankhauser  wrote:
> > I had a customers dog chew through the cable about 2 months ago. Replaced
> > the whole cable at NO CHARGE and thought that was the end of it. Then
> just
> > last week they had problems and I went out and the dog chewed through the
> > new wire AGAIN! I was so mad that I was ready to shoot the dog. I
> replaced
> > the entire cable again and charged them $50.
> >
> > Kurt Fankhauser
> > WAVELINC
> > P.O. Box 126
> > Bucyrus, OH 44820
> > 419-562-6405
> > www.wavelinc.com
> >
> >
> > -Original Message-
> > From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
> > Behalf Of Travis Johnson
> > Sent: Thursday, April 16, 2009 3:59 PM
> > To: WISPA General List
> > Subject: Re: [WISPA] How much to charge for a truck roll
> >
> > We don't charge anything to fix problems with the radio, router or
> > cable. The only time we charge is if the customer requests the antenna
> > to be moved, or they cause the problem (cut the cable, dog chews it,
> etc.).
> >
> > Travis
> > Microserv
> >
> > my_em...@webjogger.net wrote:
> >> I'm just curious what everybody is charging their residential and
> >> business customers for a truck roll to fix problems with the wisp
> >> subscriber equipment.
> >>
> >> We've always tried to get the customer to pay something, especially when
> >> we have to replace equipment that goes bad. It's often turns into a
> >> whole ordeal where the customer gets mad, threaten to switch services,
> >> etc. We mainly use Alvarion equipment which is pretty reliable, but when
> >> they go bad, they're expensive to replace.
> >>
> >> Like to hear how others are doing it.
> >>
> >> Thanks,
> >>
> >>
> >
> >
> >
>
> 
> > 
> > WISPA Wants You! Join today!
> > http://signup.wispa.org/
> >
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> 
> > 
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> >
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> > http://lists.wispa.org/mailman/listinfo/wireless
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> >
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>
> --
> Josh Luthman
> Office: 937-552-2340
> Direct: 937-552-2343
> 1100 Wayne St
> Suite 1337
> Troy, OH 45373
>
> Those who don't understand UNIX are condemned to reinvent it, poorly.
> --- Henry Spencer
>
>
>
> 
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Re: [WISPA] How much to charge for a truck roll

2009-04-18 Thread Kurt Fankhauser 
Around here the cops would let you beat them up and still make them pay
financially. *grins*

Kurt Fankhauser
WAVELINC
P.O. Box 126
Bucyrus, OH 44820
419-562-6405
www.wavelinc.com
 
 
-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of Josh Luthman
Sent: Saturday, April 18, 2009 11:15 AM
To: WISPA General List
Subject: Re: [WISPA] How much to charge for a truck roll

Should have charged them the first time.  If someone threw paint on
your truck would you scrub it off or make them pay (financially pr
physically)?

On 4/18/09, Kurt Fankhauser  wrote:
> I had a customers dog chew through the cable about 2 months ago. Replaced
> the whole cable at NO CHARGE and thought that was the end of it. Then just
> last week they had problems and I went out and the dog chewed through the
> new wire AGAIN! I was so mad that I was ready to shoot the dog. I replaced
> the entire cable again and charged them $50.
>
> Kurt Fankhauser
> WAVELINC
> P.O. Box 126
> Bucyrus, OH 44820
> 419-562-6405
> www.wavelinc.com
>
>
> -Original Message-
> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
> Behalf Of Travis Johnson
> Sent: Thursday, April 16, 2009 3:59 PM
> To: WISPA General List
> Subject: Re: [WISPA] How much to charge for a truck roll
>
> We don't charge anything to fix problems with the radio, router or
> cable. The only time we charge is if the customer requests the antenna
> to be moved, or they cause the problem (cut the cable, dog chews it,
etc.).
>
> Travis
> Microserv
>
> my_em...@webjogger.net wrote:
>> I'm just curious what everybody is charging their residential and
>> business customers for a truck roll to fix problems with the wisp
>> subscriber equipment.
>>
>> We've always tried to get the customer to pay something, especially when
>> we have to replace equipment that goes bad. It's often turns into a
>> whole ordeal where the customer gets mad, threaten to switch services,
>> etc. We mainly use Alvarion equipment which is pretty reliable, but when
>> they go bad, they're expensive to replace.
>>
>> Like to hear how others are doing it.
>>
>> Thanks,
>>
>>
>
>
>

> 
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-- 
Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

Those who don't understand UNIX are condemned to reinvent it, poorly.
--- Henry Spencer




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Re: [WISPA] How much to charge for a truck roll

2009-04-18 Thread Josh Luthman 
Should have charged them the first time.  If someone threw paint on
your truck would you scrub it off or make them pay (financially pr
physically)?

On 4/18/09, Kurt Fankhauser  wrote:
> I had a customers dog chew through the cable about 2 months ago. Replaced
> the whole cable at NO CHARGE and thought that was the end of it. Then just
> last week they had problems and I went out and the dog chewed through the
> new wire AGAIN! I was so mad that I was ready to shoot the dog. I replaced
> the entire cable again and charged them $50.
>
> Kurt Fankhauser
> WAVELINC
> P.O. Box 126
> Bucyrus, OH 44820
> 419-562-6405
> www.wavelinc.com
>
>
> -Original Message-
> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
> Behalf Of Travis Johnson
> Sent: Thursday, April 16, 2009 3:59 PM
> To: WISPA General List
> Subject: Re: [WISPA] How much to charge for a truck roll
>
> We don't charge anything to fix problems with the radio, router or
> cable. The only time we charge is if the customer requests the antenna
> to be moved, or they cause the problem (cut the cable, dog chews it, etc.).
>
> Travis
> Microserv
>
> my_em...@webjogger.net wrote:
>> I'm just curious what everybody is charging their residential and
>> business customers for a truck roll to fix problems with the wisp
>> subscriber equipment.
>>
>> We've always tried to get the customer to pay something, especially when
>> we have to replace equipment that goes bad. It's often turns into a
>> whole ordeal where the customer gets mad, threaten to switch services,
>> etc. We mainly use Alvarion equipment which is pretty reliable, but when
>> they go bad, they're expensive to replace.
>>
>> Like to hear how others are doing it.
>>
>> Thanks,
>>
>>
>
>
> 
> 
> WISPA Wants You! Join today!
> http://signup.wispa.org/
> 
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-- 
Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

Those who don't understand UNIX are condemned to reinvent it, poorly.
--- Henry Spencer



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Re: [WISPA] How much to charge for a truck roll

2009-04-18 Thread Ryan Ghering 
Same with pretty much everyone else we don't charge if it a problem with
"our gear"however, if its a damaged cable, roofer damage, PC configuration,
router configuration etc.
We run a truck for 35.00 base fee and 65 per hour after the first half hour.

On customers that require a move, i.e new house or need to move the gear its
100.00 minimum.

Ryan

On Sat, Apr 18, 2009 at 9:07 AM, Kurt Fankhauser  wrote:

> I had a customers dog chew through the cable about 2 months ago. Replaced
> the whole cable at NO CHARGE and thought that was the end of it. Then just
> last week they had problems and I went out and the dog chewed through the
> new wire AGAIN! I was so mad that I was ready to shoot the dog. I replaced
> the entire cable again and charged them $50.
>
> Kurt Fankhauser
> WAVELINC
> P.O. Box 126
> Bucyrus, OH 44820
> 419-562-6405
> www.wavelinc.com
>
>
> -Original Message-
> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
> Behalf Of Travis Johnson
> Sent: Thursday, April 16, 2009 3:59 PM
> To: WISPA General List
> Subject: Re: [WISPA] How much to charge for a truck roll
>
> We don't charge anything to fix problems with the radio, router or
> cable. The only time we charge is if the customer requests the antenna
> to be moved, or they cause the problem (cut the cable, dog chews it, etc.).
>
> Travis
> Microserv
>
> my_em...@webjogger.net wrote:
> > I'm just curious what everybody is charging their residential and
> > business customers for a truck roll to fix problems with the wisp
> > subscriber equipment.
> >
> > We've always tried to get the customer to pay something, especially when
> > we have to replace equipment that goes bad. It's often turns into a
> > whole ordeal where the customer gets mad, threaten to switch services,
> > etc. We mainly use Alvarion equipment which is pretty reliable, but when
> > they go bad, they're expensive to replace.
> >
> > Like to hear how others are doing it.
> >
> > Thanks,
> >
> >
>
>
>
> 
> 
> WISPA Wants You! Join today!
> http://signup.wispa.org/
>
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Re: [WISPA] How much to charge for a truck roll

2009-04-18 Thread os10rules 
Try rubbing hot pepper on the cable after it's installed.

On Apr 18, 2009, at 10:37 AM, Kurt Fankhauser wrote:

> I had a customers dog chew through the cable about 2 months ago.  
> Replaced
> the whole cable at NO CHARGE and thought that was the end of it.  
> Then just
> last week they had problems and I went out and the dog chewed  
> through the
> new wire AGAIN! I was so mad that I was ready to shoot the dog. I  
> replaced
> the entire cable again and charged them $50.
>
> Kurt Fankhauser
> WAVELINC
> P.O. Box 126
> Bucyrus, OH 44820
> 419-562-6405
> www.wavelinc.com
>
>
> -Original Message-
> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org]  
> On
> Behalf Of Travis Johnson
> Sent: Thursday, April 16, 2009 3:59 PM
> To: WISPA General List
> Subject: Re: [WISPA] How much to charge for a truck roll
>
> We don't charge anything to fix problems with the radio, router or
> cable. The only time we charge is if the customer requests the antenna
> to be moved, or they cause the problem (cut the cable, dog chews it,  
> etc.).
>
> Travis
> Microserv
>
> my_em...@webjogger.net wrote:
>> I'm just curious what everybody is charging their residential and
>> business customers for a truck roll to fix problems with the wisp
>> subscriber equipment.
>>
>> We've always tried to get the customer to pay something, especially  
>> when
>> we have to replace equipment that goes bad. It's often turns into a
>> whole ordeal where the customer gets mad, threaten to switch  
>> services,
>> etc. We mainly use Alvarion equipment which is pretty reliable, but  
>> when
>> they go bad, they're expensive to replace.
>>
>> Like to hear how others are doing it.
>>
>> Thanks,
>>
>>
>
>
> 
> 
> WISPA Wants You! Join today!
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Re: [WISPA] How much to charge for a truck roll

2009-04-18 Thread Kurt Fankhauser 
I had a customers dog chew through the cable about 2 months ago. Replaced
the whole cable at NO CHARGE and thought that was the end of it. Then just
last week they had problems and I went out and the dog chewed through the
new wire AGAIN! I was so mad that I was ready to shoot the dog. I replaced
the entire cable again and charged them $50.

Kurt Fankhauser
WAVELINC
P.O. Box 126
Bucyrus, OH 44820
419-562-6405
www.wavelinc.com
 
 
-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of Travis Johnson
Sent: Thursday, April 16, 2009 3:59 PM
To: WISPA General List
Subject: Re: [WISPA] How much to charge for a truck roll

We don't charge anything to fix problems with the radio, router or 
cable. The only time we charge is if the customer requests the antenna 
to be moved, or they cause the problem (cut the cable, dog chews it, etc.).

Travis
Microserv

my_em...@webjogger.net wrote:
> I'm just curious what everybody is charging their residential and 
> business customers for a truck roll to fix problems with the wisp 
> subscriber equipment.
>
> We've always tried to get the customer to pay something, especially when 
> we have to replace equipment that goes bad. It's often turns into a 
> whole ordeal where the customer gets mad, threaten to switch services, 
> etc. We mainly use Alvarion equipment which is pretty reliable, but when 
> they go bad, they're expensive to replace.
>
> Like to hear how others are doing it.
>
> Thanks,
>
>   




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[WISPA] Question about BGP + Mikrotik

2009-04-18 Thread Gino Villarini 
List
 
Im running 3.15 on our Core Router to our upstream, I have 3 circuits
running BGP to the same provider.  Im only receving rartial routes.  All
is well
 
We just sold a circuit to anothe ISP, thy want full bGP support.  I
assume we must change to full routes,
 
any tips on the changes needed?
 

Gino A. Villarini 
g...@aeronetpr.com 
Aeronet Wireless Broadband Corp. 
tel  787.273.4143   fax   787.273.4145 

 



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[WISPA] 3.65 ghz from Down Under

2009-04-18 Thread Gino Villarini 
This gear has just been FCC certified:
 
http://www.emsolutions.com.au/index.php?option=com_content&view=article&;
id=13:ethermux-tdma&catid=1:web-pages&Itemid=2
 
Anyone know about them?
 
Tim?
 

Gino A. Villarini 
g...@aeronetpr.com 
Aeronet Wireless Broadband Corp. 
tel  787.273.4143   fax   787.273.4145 

 



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Re: [WISPA] Test - Ignore please

2009-04-18 Thread Dennis Burgess - LTI 
so ignored.

* ---
Dennis Burgess, CCNA, A+, Mikrotik Certified Trainer
WISPA Board Member - wispa.org 
Link Technologies, Inc -- Mikrotik & WISP Support Services
WISPA Vendor Member*
*Office*: 314-735-0270 *Website*: http://www.linktechs.net 

*/LIVE On-Line Mikrotik Training/* 


The information transmitted (including attachments) is covered by the 
Electronic Communications Privacy Act, 18 U.S.C. 2510-2521, is intended only 
for the person(s) or entity/entities to which 
it is addressed and may contain confidential and/or privileged material. Any 
review, retransmission, dissemination or other use of, or taking of any action 
in reliance upon, this information by persons or entities other than the 
intended recipient(s) is prohibited, If you 
received this in error, please contact the sender and delete the material from 
any computer.

 



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[WISPA] Test - Ignore please

2009-04-18 Thread John Scrivner 
WISPA list server check



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