[WISPA] Mobile Cellphone Booster

2011-09-26 Thread Matt
Anyone know of a mobile cellphone booster that works well on the road?
 Having issues getting service and getting mobile hotspot to work when
out of town.



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Re: [WISPA] Mobile Cell phone Booster

2011-09-26 Thread Chuck Profito
Wilson electronics, I have one of their mobile units in my car. If there is
one bar outside, I have 5 inside.
for store locator, here is their site
http://www.wilsonelectronics.com/Productlisting.aspx?Category=8

or direct service and answers;

http://www.alternativewireless.com/cellular-antennas/improving-cell-phone-re
ception/cell-phone-power-boosters.html

or Amazon;
http://www.amazon.com/s/183-9920895-0037934?ie=UTF8tag=mozilla-20index=ble
ndedlink_code=qsfield-keywords=wilson%20electronics%20signal%20boostersou
rceid=Mozilla-search



-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of Matt
Sent: Monday, September 26, 2011 4:29 AM
To: WISPA General List
Subject: [WISPA] Mobile Cellphone Booster

Anyone know of a mobile cellphone booster that works well on the road?
 Having issues getting service and getting mobile hotspot to work when
out of town.




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[WISPA] DMCA Takedown

2011-09-26 Thread Andy Trimmell
How do you all respond to these takedowns? Do we need to respond back to
our provider with anything? We've just been passing the information onto
the customer in jeopardy. Are we doing all of our part? Most of the time
its kids downloading games. So we send the parents an email and phone
call talking about the takedown request. Is that enough or should we be
responding to the provider that we contacted the pesky kids that foiled
everything?

 

Thanks

 

Andy Trimmell

Network Administrator

atrimm...@precisionds.com

317.831.3000 ext 211

 




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Re: [WISPA] DMCA Takedown

2011-09-26 Thread Justin Wilson
My .02

It's not illegal until a court, or law enforcement agency presents paperwork
it is.  It is not up to the ISP to be the Police.  To me that¹s a loosing
scenario to determine what is lawful and what is not.  Let the experts
determine that.

My response to these is something along these lines:

Thank you for contacting us. We would be glad to cooperate with any
official legal request. Please have your attorneys forward all appropriate
paperwork to Insert Law Firm contact info here.

If you want to take the extra step throw in there you charge an
administrative fee for providing any information on this customer. After
legal paperwork has been cleared by your attorney of course.  After all, you
are helping these people (most of these are from law firms seeking a bounty)
make money themselves.

The only way I would turn over any sort of customer info is due to a
subpoena or other such legal document.  Lessens your exposure for lawsuits
from the customers based upon privacy concerns.

Justin

--
Justin Wilson j...@mtin.net
Aol  Yahoo IM: j2sw
http://www.mtin.net/blog ­ xISP News
http://www.twitter.com/j2sw ­ Follow me on Twitter

From:  Andy Trimmell atrimm...@precisionds.com
Reply-To:  WISPA General List wireless@wispa.org
Date:  Mon, 26 Sep 2011 13:16:47 -0400
To:  WISPA General List wireless@wispa.org
Subject:  [WISPA] DMCA Takedown

 How do you all respond to these takedowns? Do we need to respond back to our
 provider with anything? We¹ve just been passing the information onto the
 customer in jeopardy. Are we doing all of our part? Most of the time its kids
 downloading games. So we send the parents an email and phone call talking
 about the takedown request. Is that enough or should we be responding to the
 provider that we contacted the pesky kids that foiled everything?
  
 Thanks
  
 Andy Trimmell
 Network Administrator
 atrimm...@precisionds.com
 317.831.3000 ext 211
  
 --
 -- WISPA Wants You! Join today! http://signup.wispa.org/
 --
 -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe:
 http://lists.wispa.org/mailman/listinfo/wireless Archives:
 http://lists.wispa.org/pipermail/wireless/





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Re: [WISPA] DMCA Takedown

2011-09-26 Thread Andy Trimmell
Ya we don't give any customer information to anyone. We just pass along
the takedown notice to the customer and tell them to stop. We were just
wondering if anyone had any kind of official template or if they even
passed along any notice to the customer at all stating they have been
downloading copyrighted material. 

 

Does your customers even know they have been doing anything wrong before
a subpoena is made? We've never received any of these until we switched
providers. 

 

From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of Justin Wilson
Sent: Monday, September 26, 2011 2:17 PM
To: WISPA General List
Subject: Re: [WISPA] DMCA Takedown

 

My .02

 

It's not illegal until a court, or law enforcement agency
presents paperwork it is.  It is not up to the ISP to be the Police.  To
me that's a loosing scenario to determine what is lawful and what is
not.  Let the experts determine that.

 

My response to these is something along these lines:

 

Thank you for contacting us. We would be glad to cooperate
with any official legal request. Please have your attorneys forward all
appropriate paperwork to Insert Law Firm contact info here.  

 

If you want to take the extra step throw in there you charge
an administrative fee for providing any information on this customer.
After legal paperwork has been cleared by your attorney of course.
After all, you are helping these people (most of these are from law
firms seeking a bounty) make money themselves.

 

The only way I would turn over any sort of customer info is
due to a subpoena or other such legal document.  Lessens your exposure
for lawsuits from the customers based upon privacy concerns.

 

Justin

 

--

Justin Wilson j...@mtin.net 
Aol  Yahoo IM: j2sw
http://www.mtin.net/blog - xISP News
http://www.twitter.com/j2sw - Follow me on Twitter

 

From: Andy Trimmell atrimm...@precisionds.com
Reply-To: WISPA General List wireless@wispa.org
Date: Mon, 26 Sep 2011 13:16:47 -0400
To: WISPA General List wireless@wispa.org
Subject: [WISPA] DMCA Takedown

 

How do you all respond to these takedowns? Do we need to respond
back to our provider with anything? We've just been passing the
information onto the customer in jeopardy. Are we doing all of our part?
Most of the time its kids downloading games. So we send the parents an
email and phone call talking about the takedown request. Is that enough
or should we be responding to the provider that we contacted the pesky
kids that foiled everything?

 

Thanks

 

Andy Trimmell

Network Administrator

atrimm...@precisionds.com

317.831.3000 ext 211

 



 WISPA Wants You! Join today! http://signup.wispa.org/

 WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe:
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Re: [WISPA] DMCA Takedown

2011-09-26 Thread Justin Wilson
If I get repeated requests for the same customer my response to a customer
is to tell them they may have a virus, spyware, or a teenager.  I spin it
where the very act of doing this is slowing down the customer's connection.
If they are a customer who seems reasonable it might be prudent to mention
such activities could expose them to lawsuits by movie companies.  I don't
mention illegal as to not freak out most customers.   On the flipside you
have the customers who share files just to be defiant to the RIAA.  I don't
have time to debate them.

I typically do not pass on the request directly to the customer.  Too many
shady firms out there. If the customer contacts them they can be bullied
into paying money.  I just file these requests away and do respond to CYA.

Justin

--
Justin Wilson j...@mtin.net
Aol  Yahoo IM: j2sw
http://www.mtin.net/blog ­ xISP News
http://www.twitter.com/j2sw ­ Follow me on Twitter

From:  Andy Trimmell atrimm...@precisionds.com
Reply-To:  WISPA General List wireless@wispa.org
Date:  Mon, 26 Sep 2011 14:42:05 -0400
To:  WISPA General List wireless@wispa.org
Subject:  Re: [WISPA] DMCA Takedown

 Ya we don¹t give any customer information to anyone. We just pass along the
 takedown notice to the customer and tell them to stop. We were just wondering
 if anyone had any kind of official template or if they even passed along any
 notice to the customer at all stating they have been downloading copyrighted
 material. 
  
 Does your customers even know they have been doing anything wrong before a
 subpoena is made? We¹ve never received any of these until we switched
 providers. 
  
 
 From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf
 Of Justin Wilson
 Sent: Monday, September 26, 2011 2:17 PM
 To: WISPA General List
 Subject: Re: [WISPA] DMCA Takedown
  
 
 My .02
 
  
 
 It's not illegal until a court, or law enforcement agency presents
 paperwork it is.  It is not up to the ISP to be the Police.  To me that¹s a
 loosing scenario to determine what is lawful and what is not.  Let the experts
 determine that.
 
  
 
 My response to these is something along these lines:
 
  
 
 Thank you for contacting us. We would be glad to cooperate with
 any official legal request. Please have your attorneys forward all appropriate
 paperwork to Insert Law Firm contact info here.
 
  
 
 If you want to take the extra step throw in there you charge an
 administrative fee for providing any information on this customer. After legal
 paperwork has been cleared by your attorney of course.  After all, you are
 helping these people (most of these are from law firms seeking a bounty) make
 money themselves.
 
  
 
 The only way I would turn over any sort of customer info is due to
 a subpoena or other such legal document.  Lessens your exposure for lawsuits
 from the customers based upon privacy concerns.
 
  
 
 Justin
 
  
 
 --
 Justin Wilson j...@mtin.net
 Aol  Yahoo IM: j2sw
 http://www.mtin.net/blog ­ xISP News
 http://www.twitter.com/j2sw ­ Follow me on Twitter
 
  
 
 From: Andy Trimmell atrimm...@precisionds.com
 Reply-To: WISPA General List wireless@wispa.org
 Date: Mon, 26 Sep 2011 13:16:47 -0400
 To: WISPA General List wireless@wispa.org
 Subject: [WISPA] DMCA Takedown
 
  
 
 How do you all respond to these takedowns? Do we need to respond back to our
 provider with anything? We¹ve just been passing the information onto the
 customer in jeopardy. Are we doing all of our part? Most of the time its kids
 downloading games. So we send the parents an email and phone call talking
 about the takedown request. Is that enough or should we be responding to the
 provider that we contacted the pesky kids that foiled everything?
  
 Thanks
  
 Andy Trimmell
 Network Administrator
 atrimm...@precisionds.com
 317.831.3000 ext 211
  
 -
 --- WISPA Wants You! Join today! http://signup.wispa.org/
 -
 --- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe:
 http://lists.wispa.org/mailman/listinfo/wireless Archives:
 http://lists.wispa.org/pipermail/wireless/
 --
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 --
 -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe:
 http://lists.wispa.org/mailman/listinfo/wireless Archives:
 http://lists.wispa.org/pipermail/wireless/





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Re: [WISPA] DMCA Takedown

2011-09-26 Thread Andy Trimmell
Ok. We just contacted a customer for the first time. We'll take your
advice I think and respond to them and save the customer the grief.

 

From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of Justin Wilson
Sent: Monday, September 26, 2011 2:49 PM
To: WISPA General List
Subject: Re: [WISPA] DMCA Takedown

 

If I get repeated requests for the same customer my response
to a customer is to tell them they may have a virus, spyware, or a
teenager.  I spin it where the very act of doing this is slowing down
the customer's connection.  If they are a customer who seems reasonable
it might be prudent to mention such activities could expose them to
lawsuits by movie companies.  I don't mention illegal as to not freak
out most customers.   On the flipside you have the customers who share
files just to be defiant to the RIAA.  I don't have time to debate them.

 

I typically do not pass on the request directly to the
customer.  Too many shady firms out there. If the customer contacts them
they can be bullied into paying money.  I just file these requests away
and do respond to CYA.

 

Justin

 

--

Justin Wilson j...@mtin.net 
Aol  Yahoo IM: j2sw
http://www.mtin.net/blog - xISP News
http://www.twitter.com/j2sw - Follow me on Twitter

 

From: Andy Trimmell atrimm...@precisionds.com
Reply-To: WISPA General List wireless@wispa.org
Date: Mon, 26 Sep 2011 14:42:05 -0400
To: WISPA General List wireless@wispa.org
Subject: Re: [WISPA] DMCA Takedown

 

Ya we don't give any customer information to anyone. We just
pass along the takedown notice to the customer and tell them to stop. We
were just wondering if anyone had any kind of official template or if
they even passed along any notice to the customer at all stating they
have been downloading copyrighted material. 

 

Does your customers even know they have been doing anything
wrong before a subpoena is made? We've never received any of these until
we switched providers. 

 

From: wireless-boun...@wispa.org
[mailto:wireless-boun...@wispa.org] On Behalf Of Justin Wilson
Sent: Monday, September 26, 2011 2:17 PM
To: WISPA General List
Subject: Re: [WISPA] DMCA Takedown

 

My .02

 

It's not illegal until a court, or law enforcement
agency presents paperwork it is.  It is not up to the ISP to be the
Police.  To me that's a loosing scenario to determine what is lawful and
what is not.  Let the experts determine that.

 

My response to these is something along these lines:

 

Thank you for contacting us. We would be glad to
cooperate with any official legal request. Please have your attorneys
forward all appropriate paperwork to Insert Law Firm contact info
here.  

 

If you want to take the extra step throw in there
you charge an administrative fee for providing any information on this
customer. After legal paperwork has been cleared by your attorney of
course.  After all, you are helping these people (most of these are from
law firms seeking a bounty) make money themselves.

 

The only way I would turn over any sort of customer
info is due to a subpoena or other such legal document.  Lessens your
exposure for lawsuits from the customers based upon privacy concerns.

 

Justin

 

--

Justin Wilson j...@mtin.net 
Aol  Yahoo IM: j2sw
http://www.mtin.net/blog - xISP News
http://www.twitter.com/j2sw - Follow me on Twitter

 

From: Andy Trimmell atrimm...@precisionds.com
Reply-To: WISPA General List wireless@wispa.org
Date: Mon, 26 Sep 2011 13:16:47 -0400
To: WISPA General List wireless@wispa.org
Subject: [WISPA] DMCA Takedown

 

How do you all respond to these takedowns? Do we need to
respond back to our provider with anything? We've just been passing the
information onto the customer in jeopardy. Are we doing all of our part?
Most of the time its kids downloading games. So we send the parents an
email and phone call talking about the takedown request. Is that enough
or should we be responding to the provider that we contacted the pesky
kids that foiled everything?

 

Thanks

 

Andy Trimmell

Network Administrator

atrimm...@precisionds.com

317.831.3000 ext 211

 



 WISPA Wants You! Join today! http://signup.wispa.org/

 WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe:

Re: [WISPA] DMCA Takedown

2011-09-26 Thread Chuck Hogg
We put them in a ticket on the customer account.  We suspend the
customer requesting they call us.  We inform the customer of the issue
and that we have a 3 strike policy regarding this.  Typically
Torrenting customers are problem customers and high usage anyways.
The parents rarely understand, and typically they scare the kids into
removing the programs.

Regards,
Chuck



On Mon, Sep 26, 2011 at 3:04 PM, Andy Trimmell
atrimm...@precisionds.com wrote:
 Ok. We just contacted a customer for the first time. We’ll take your advice
 I think and respond to them and save the customer the grief.



 From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
 Behalf Of Justin Wilson
 Sent: Monday, September 26, 2011 2:49 PM

 To: WISPA General List
 Subject: Re: [WISPA] DMCA Takedown



     If I get repeated requests for the same customer my response to
 a customer is to tell them they may have a virus, spyware, or a teenager.  I
 spin it where the very act of doing this is slowing down the customer's
 connection.  If they are a customer who seems reasonable it might be prudent
 to mention such activities could expose them to lawsuits by movie companies.
  I don't mention illegal as to not freak out most customers.   On the
 flipside you have the customers who share files just to be defiant to the
 RIAA.  I don't have time to debate them.



     I typically do not pass on the request directly to the customer.
  Too many shady firms out there. If the customer contacts them they can be
 bullied into paying money.  I just file these requests away and do respond
 to CYA.



     Justin



 --

 Justin Wilson j...@mtin.net
 Aol  Yahoo IM: j2sw
 http://www.mtin.net/blog – xISP News
 http://www.twitter.com/j2sw – Follow me on Twitter



 From: Andy Trimmell atrimm...@precisionds.com
 Reply-To: WISPA General List wireless@wispa.org
 Date: Mon, 26 Sep 2011 14:42:05 -0400
 To: WISPA General List wireless@wispa.org
 Subject: Re: [WISPA] DMCA Takedown



 Ya we don’t give any customer information to anyone. We just pass along the
 takedown notice to the customer and tell them to stop. We were just
 wondering if anyone had any kind of official template or if they even passed
 along any notice to the customer at all stating they have been downloading
 copyrighted material.



 Does your customers even know they have been doing anything wrong before a
 subpoena is made? We’ve never received any of these until we switched
 providers.



 From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
 Behalf Of Justin Wilson
 Sent: Monday, September 26, 2011 2:17 PM
 To: WISPA General List
 Subject: Re: [WISPA] DMCA Takedown



     My .02



     It's not illegal until a court, or law enforcement agency
 presents paperwork it is.  It is not up to the ISP to be the Police.  To me
 that’s a loosing scenario to determine what is lawful and what is not.  Let
 the experts determine that.



     My response to these is something along these lines:



     Thank you for contacting us. We would be glad to cooperate with
 any official legal request. Please have your attorneys forward all
 appropriate paperwork to Insert Law Firm contact info here.



     If you want to take the extra step throw in there you charge an
 administrative fee for providing any information on this customer. After
 legal paperwork has been cleared by your attorney of course.  After all, you
 are helping these people (most of these are from law firms seeking a bounty)
 make money themselves.



     The only way I would turn over any sort of customer info is due
 to a subpoena or other such legal document.  Lessens your exposure for
 lawsuits from the customers based upon privacy concerns.



     Justin



 --

 Justin Wilson j...@mtin.net
 Aol  Yahoo IM: j2sw
 http://www.mtin.net/blog – xISP News
 http://www.twitter.com/j2sw – Follow me on Twitter



 From: Andy Trimmell atrimm...@precisionds.com
 Reply-To: WISPA General List wireless@wispa.org
 Date: Mon, 26 Sep 2011 13:16:47 -0400
 To: WISPA General List wireless@wispa.org
 Subject: [WISPA] DMCA Takedown



 How do you all respond to these takedowns? Do we need to respond back to our
 provider with anything? We’ve just been passing the information onto the
 customer in jeopardy. Are we doing all of our part? Most of the time its
 kids downloading games. So we send the parents an email and phone call
 talking about the takedown request. Is that enough or should we be
 responding to the provider that we contacted the pesky kids that foiled
 everything?



 Thanks



 Andy Trimmell

 Network Administrator

 atrimm...@precisionds.com

 317.831.3000 ext 211



 
 WISPA Wants You! Join today! http://signup.wispa.org/
 
 WISPA Wireless List: 

Re: [WISPA] DMCA Takedown

2011-09-26 Thread Steve Barnes
Our network is NATed and hard to pin down the customer but about a year ago I 
had one customer who was behind the address the was being complained about  
that was uploading 20GB a month and it was all torrent.  That's a bunch at 256K 
up.  So I called and talked to dad.  Explained our AUP on illegal material.  
The next day the dad brought the Kid to my office and had him sweep my service 
area floors while I factory restored of his computer to delete all the illegal 
content. I told the dad that this is not necessary and he informed me that it 
most definitely was.  Since that time they have been great customers and bought 
several computers and I really appreciate the father making the kid follow the 
law.

Steve Barnes
General Manager
PCS-WIN / RC-WiFihttp://www.rcwifi.com/

From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf 
Of Andy Trimmell
Sent: Monday, September 26, 2011 3:05 PM
To: WISPA General List
Subject: Re: [WISPA] DMCA Takedown

Ok. We just contacted a customer for the first time. We'll take your advice I 
think and respond to them and save the customer the grief.

From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf 
Of Justin Wilson
Sent: Monday, September 26, 2011 2:49 PM
To: WISPA General List
Subject: Re: [WISPA] DMCA Takedown

If I get repeated requests for the same customer my response to a 
customer is to tell them they may have a virus, spyware, or a teenager.  I spin 
it where the very act of doing this is slowing down the customer's connection.  
If they are a customer who seems reasonable it might be prudent to mention such 
activities could expose them to lawsuits by movie companies.  I don't mention 
illegal as to not freak out most customers.   On the flipside you have the 
customers who share files just to be defiant to the RIAA.  I don't have time to 
debate them.

I typically do not pass on the request directly to the customer.  
Too many shady firms out there. If the customer contacts them they can be 
bullied into paying money.  I just file these requests away and do respond to 
CYA.

Justin

--
Justin Wilson j...@mtin.net
Aol  Yahoo IM: j2sw
http://www.mtin.net/blog - xISP News
http://www.twitter.com/j2sw - Follow me on Twitter

From: Andy Trimmell 
atrimm...@precisionds.commailto:atrimm...@precisionds.com
Reply-To: WISPA General List wireless@wispa.orgmailto:wireless@wispa.org
Date: Mon, 26 Sep 2011 14:42:05 -0400
To: WISPA General List wireless@wispa.orgmailto:wireless@wispa.org
Subject: Re: [WISPA] DMCA Takedown

Ya we don't give any customer information to anyone. We just pass along the 
takedown notice to the customer and tell them to stop. We were just wondering 
if anyone had any kind of official template or if they even passed along any 
notice to the customer at all stating they have been downloading copyrighted 
material.

Does your customers even know they have been doing anything wrong before a 
subpoena is made? We've never received any of these until we switched providers.

From: wireless-boun...@wispa.orgmailto:wireless-boun...@wispa.org 
[mailto:wireless-boun...@wispa.org] On Behalf Of Justin Wilson
Sent: Monday, September 26, 2011 2:17 PM
To: WISPA General List
Subject: Re: [WISPA] DMCA Takedown

My .02

It's not illegal until a court, or law enforcement agency presents 
paperwork it is.  It is not up to the ISP to be the Police.  To me that's a 
loosing scenario to determine what is lawful and what is not.  Let the experts 
determine that.

My response to these is something along these lines:

Thank you for contacting us. We would be glad to cooperate with 
any official legal request. Please have your attorneys forward all appropriate 
paperwork to Insert Law Firm contact info here.

If you want to take the extra step throw in there you charge an 
administrative fee for providing any information on this customer. After legal 
paperwork has been cleared by your attorney of course.  After all, you are 
helping these people (most of these are from law firms seeking a bounty) make 
money themselves.

The only way I would turn over any sort of customer info is due to 
a subpoena or other such legal document.  Lessens your exposure for lawsuits 
from the customers based upon privacy concerns.

Justin

--
Justin Wilson j...@mtin.net
Aol  Yahoo IM: j2sw
http://www.mtin.net/blog - xISP News
http://www.twitter.com/j2sw - Follow me on Twitter

From: Andy Trimmell 
atrimm...@precisionds.commailto:atrimm...@precisionds.com
Reply-To: WISPA General List wireless@wispa.orgmailto:wireless@wispa.org
Date: Mon, 26 Sep 2011 13:16:47 -0400
To: WISPA General List wireless@wispa.orgmailto:wireless@wispa.org
Subject: [WISPA] DMCA Takedown

How do you all respond to these takedowns? Do we need to respond back to our 
provider with anything? We've just been passing the information onto the 

Re: [WISPA] DMCA Takedown

2011-09-26 Thread Tom DeReggi
Our new policy is to ignore it, and not respond. 99% of them are automated, so 
they dont even know if you didn't respond, and responding just creates evidence 
that maybe you are aware of a violation, and thus more on their radar to harass.

If we respond, we have a template response, that is basically Due to our 
privacy policy, we will only disclose information or take action in cases where 
an offical subpoena has been provided through a court order or valid law 
inforcement agency.  

If there is reason to suggest that we should disclose some information, such as 
that our upstream carrier is requiring us to make a response, we say something 
similar to... This IP is behind NAT, and We do not currently have a mechanism 
in place to determine the identity of the user of the IP.

With that said, we do investigate internally almost all requests. These 
requests are good to help give clue that a customer might have a Virus of some 
sort.
Many movie downloads are not intentional. We will almost always notify a 
downstreme user of the report.  We will almost always briefly look at traffic 
to determine if further action should be taken to investigate, to protect 
network performance.


Tom DeReggi
RapidDSL  Wireless, Inc
IntAirNet- Fixed Wireless Broadband


  - Original Message - 
  From: Andy Trimmell 
  To: WISPA General List 
  Sent: Monday, September 26, 2011 1:16 PM
  Subject: [WISPA] DMCA Takedown


  How do you all respond to these takedowns? Do we need to respond back to our 
provider with anything? We've just been passing the information onto the 
customer in jeopardy. Are we doing all of our part? Most of the time its kids 
downloading games. So we send the parents an email and phone call talking about 
the takedown request. Is that enough or should we be responding to the provider 
that we contacted the pesky kids that foiled everything?

   

  Thanks

   

  Andy Trimmell

  Network Administrator

  atrimm...@precisionds.com

  317.831.3000 ext 211

   



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Re: [WISPA] UBNT

2011-09-26 Thread Tom DeReggi
Now that you know what the MCS standard is, now you just need to figure out 
whether the manufacturer followed the standard.
There is no law that says they need to, and it could be considered a value 
add to improve on it.

A perfect example is the discussion I was having simultaneously in the 900 
thread.

Does the radio TX on both antenna polarities when in mode MCS 0-7?

One party stated they though selection MCS 0-7, disabled transmission on the 
second polarity.

According to the standard, it should transmit on both polarities in 
MCS0-7. Single Chain having the meaning of 1 data set.  Where in MCS0-7 the 
same data set would be transmitted accross both polarities creating two 
spacial streams of the same data, with an attempt to reduce error rate, but 
not increase speed, other than allow a higher modulation because less error 
rate.



Tom DeReggi
RapidDSL  Wireless, Inc
IntAirNet- Fixed Wireless Broadband


- Original Message - 
From: Robert Canary rwcan...@mchn39.ocdirect.net
To: WISPA General List wireless@wispa.org
Sent: Sunday, September 25, 2011 6:31 PM
Subject: Re: [WISPA] UBNT


 Thank you, that's the most (and the best) info I have gotten on the UBNT 
 from anyone.

 Could you explain what the MCS is, and why one would use it?

 Robert Canary
 OCDirect Electrical-Datacomm
 (866) 594-0786 Fax
 (270) 955-0362 Voice

 - Original Message -
 At 9/25/2011 02:23 PM, Robert Canary wrote:
 Keeping a link active versus maintaining throughput under divers
 conditions is two different things. For the money paid I would go
 with something like Alvarion.  But then again, after 12 years, I
 would not invest big dollars in CPE or Access points.  Only in the
 backhauls and infrastructures.
 
 The only reason I have not went UBNT, I have found much feed back on
 how they deal with interference, I like Frequency Hopper (FH) they
 keep a decent link through the most divers environments.  But how
 does UBNT deal with interference?

 UBNT uses chips that are essentially software-defined radios.  They
 implement the 802.11 G, A and N modulation.  G and A are a fairly
 simple OFDM.  -N is an OFDM with MIMO capability and some additional
 features.  FH and DS are both older spread spectrum techniques; OFDM
 is wideband, but not really spread spectrum.

 The N specs in particular (which work on both 2.4 and 5 GHz bands)
 include a lot of modulation options (MCS).  So you can select the
 modulation that works best on the link in question, and choose 5, 10,
 20 or 40 MHz channels.

   --
   Fred Goldsteink1io   fgoldstein at ionary.com
   ionary Consulting  http://www.ionary.com/
   +1 617 795 2701



 
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Re: [WISPA] UBNT

2011-09-26 Thread Tom DeReggi
Actually, let me be more clear

The Wikipedia chart lists the first 802.11N MCS0-32 modes standard.
The heading spacial streams is somewhat mislabeled, and really means data 
spacial streams, infering that additiaonl data streams can be enabled if 
they are spacially apart to allow it. But really that column is representing 
numberof unique data streams supported.

Modes 0-32 standard specifies  the number of data streams supported for 
each mode.  But no where does it reference the number of antennas that are 
specified or required to meet the standard. That I would assume would mean 
that it is left up to the manufacturer to deside.

Wikipedia was clear on how to define MIMO.  (A x B : C)

A=max number of TR antenna supported
B=max number if RCV antennas supported
C=max number of data streams supported.

2x2:1 would mean two antennas both that could transmit and receive, but only 
one data stream, so same data would go across both antennas.
2x2:2 would mean two antennas for tx and rcv, and supports maximum of 2 
different unique data streams, to double capacity.
1x1:1 would mean one antenna for tx and one for recv, and supports one data 
stream.

The key here is max. What is a radio capable of if it isn't configured to 
do the max?

UBNT Mimo supports 2x2:2 in its max configuration, which is enabled by 
choosing modes MCS 8-15. Thats a known fact.
But no where is it documented what happens when select MCS0-7.  Does UBNT 
become a 1x1:1,  2x2:1, 1x2:1, 2x1:1 radio?

Thats up to UBNT.  Technically the N standard doesn't care one way or the 
other. All that matters to the standard is how many unique data streams it 
needs to listen for, and allowed to transmit. Its irrelevent which antenna 
method gets utilized to get the signal there. To the radio it only 
distniguishes only the unique data streams. How many antennas used to send 
one data stream will change the received signal strength, but again the 
radio's mode doesn't care  or isn;t dependant on it because,  it is what it 
is that it hears, with the receiver antenna hearing everything that is in 
the air regardless of what transmitted it.  (That obviously changes in 4x4 
or 3x3 modes, since there are only two polarities available, and the 
additional streams must be achieved via some other spatial method other than 
polarity such as space or time spatial.

Anyway, thats why MIMO is confusing. Because there are many options left up 
to the manufacture, that rarely show up defined on spec sheets. And I find 
few manufacturer tech support people  know the answer when asked which all 
antenna modes are supported and configurable with their product.
They immediately jump to MCS-0-15 that specify only modulation and coding, 
not antenna selection.

Anotehr thing to note, MCS is not limited to 32, there are more. Atleast 64, 
maybe more modes. I beleive some of the higher modes add teh functionality 
for two chains to operate at different modes or modulations. I personally 
feel that functionality is one of the most important features for outdoor 
professional deployment of MIMO wireless, both to not waste spectrum 
(operate at highest reliable spectral efficiency per polarity at all times), 
and to reduce risk of using dual polarity (survive interference per 
polarity). For some reason the industry has not yet embraces that feature of 
the standard. It is more complex to consider the higher combinations of 
having mismatched modulation per polarity. Currently in mode 0-15, both 
chains must operate on the same modulation, if one chain switches 
modulation, so does the other.



Tom DeReggi
RapidDSL  Wireless, Inc
IntAirNet- Fixed Wireless Broadband




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Re: [WISPA] DMCA Takedown

2011-09-26 Thread Mike Hammett

I had a bad day once and told one of these lawyer sharks to piss off.

-
Mike Hammett
Intelligent Computing Solutions
http://www.ics-il.com



On 9/26/2011 12:16 PM, Andy Trimmell wrote:


How do you all respond to these takedowns? Do we need to respond back 
to our provider with anything? We've just been passing the information 
onto the customer in jeopardy. Are we doing all of our part? Most of 
the time its kids downloading games. So we send the parents an email 
and phone call talking about the takedown request. Is that enough or 
should we be responding to the provider that we contacted the pesky 
kids that foiled everything?


Thanks

Andy Trimmell

Network Administrator

atrimm...@precisionds.com

317.831.3000 ext 211





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Re: [WISPA] DMCA Takedown

2011-09-26 Thread John Vogel
+1
This is what we do as well.

John

On 09/26/2011 03:30 PM, Chuck Hogg wrote:
 We put them in a ticket on the customer account.  We suspend the
 customer requesting they call us.  We inform the customer of the issue
 and that we have a 3 strike policy regarding this.  Typically
 Torrenting customers are problem customers and high usage anyways.
 The parents rarely understand, and typically they scare the kids into
 removing the programs.

 Regards,
 Chuck



 On Mon, Sep 26, 2011 at 3:04 PM, Andy Trimmell
 atrimm...@precisionds.com  wrote:
 Ok. We just contacted a customer for the first time. We’ll take your advice
 I think and respond to them and save the customer the grief.



 From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
 Behalf Of Justin Wilson
 Sent: Monday, September 26, 2011 2:49 PM

 To: WISPA General List
 Subject: Re: [WISPA] DMCA Takedown



  If I get repeated requests for the same customer my response to
 a customer is to tell them they may have a virus, spyware, or a teenager.  I
 spin it where the very act of doing this is slowing down the customer's
 connection.  If they are a customer who seems reasonable it might be prudent
 to mention such activities could expose them to lawsuits by movie companies.
   I don't mention illegal as to not freak out most customers.   On the
 flipside you have the customers who share files just to be defiant to the
 RIAA.  I don't have time to debate them.



  I typically do not pass on the request directly to the customer.
   Too many shady firms out there. If the customer contacts them they can be
 bullied into paying money.  I just file these requests away and do respond
 to CYA.



  Justin



 --

 Justin Wilsonj...@mtin.net
 Aol  Yahoo IM: j2sw
 http://www.mtin.net/blog – xISP News
 http://www.twitter.com/j2sw – Follow me on Twitter



 From: Andy Trimmellatrimm...@precisionds.com
 Reply-To: WISPA General Listwireless@wispa.org
 Date: Mon, 26 Sep 2011 14:42:05 -0400
 To: WISPA General Listwireless@wispa.org
 Subject: Re: [WISPA] DMCA Takedown



 Ya we don’t give any customer information to anyone. We just pass along the
 takedown notice to the customer and tell them to stop. We were just
 wondering if anyone had any kind of official template or if they even passed
 along any notice to the customer at all stating they have been downloading
 copyrighted material.



 Does your customers even know they have been doing anything wrong before a
 subpoena is made? We’ve never received any of these until we switched
 providers.



 From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
 Behalf Of Justin Wilson
 Sent: Monday, September 26, 2011 2:17 PM
 To: WISPA General List
 Subject: Re: [WISPA] DMCA Takedown



  My .02



  It's not illegal until a court, or law enforcement agency
 presents paperwork it is.  It is not up to the ISP to be the Police.  To me
 that’s a loosing scenario to determine what is lawful and what is not.  Let
 the experts determine that.



  My response to these is something along these lines:



  Thank you for contacting us. We would be glad to cooperate with
 any official legal request. Please have your attorneys forward all
 appropriate paperwork toInsert Law Firm contact info here.



  If you want to take the extra step throw in there you charge an
 administrative fee for providing any information on this customer. After
 legal paperwork has been cleared by your attorney of course.  After all, you
 are helping these people (most of these are from law firms seeking a bounty)
 make money themselves.



  The only way I would turn over any sort of customer info is due
 to a subpoena or other such legal document.  Lessens your exposure for
 lawsuits from the customers based upon privacy concerns.



  Justin



 --

 Justin Wilsonj...@mtin.net
 Aol  Yahoo IM: j2sw
 http://www.mtin.net/blog – xISP News
 http://www.twitter.com/j2sw – Follow me on Twitter



 From: Andy Trimmellatrimm...@precisionds.com
 Reply-To: WISPA General Listwireless@wispa.org
 Date: Mon, 26 Sep 2011 13:16:47 -0400
 To: WISPA General Listwireless@wispa.org
 Subject: [WISPA] DMCA Takedown



 How do you all respond to these takedowns? Do we need to respond back to our
 provider with anything? We’ve just been passing the information onto the
 customer in jeopardy. Are we doing all of our part? Most of the time its
 kids downloading games. So we send the parents an email and phone call
 talking about the takedown request. Is that enough or should we be
 responding to the provider that we contacted the pesky kids that foiled
 everything?



 Thanks



 Andy Trimmell

 Network Administrator

 atrimm...@precisionds.com

 317.831.3000 ext 211



 
 WISPA Wants You! Join today! http://signup.wispa.org/
 

Re: [WISPA] DMCA Takedown

2011-09-26 Thread Forrest W Christian (PF Lists)
For those of you who are just ignoring these:  I'd recommend you read up 
on the DMCA safe harbor rules  See 
http://en.wikipedia.org/wiki/Online_Copyright_Infringement_Liability_Limitation_Act

In short, if you follow the steps under the law, you have an affirmative 
defense against the copyright holders suing you for contributory 
infringement.

-forrest



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