Re: [WISPA] pages not loading/displaying properly
Hello Do you use any cache solution? Maybe it's in there. []'s Marcio 2012/5/9 Carlo A. Benavides cbenavi...@socaltelephone.com: I hope someone can give an idea what to look for with our current issue. Pages will not load properly (attached screenshots). i.e. youtube.com video boxes are just solid black with no way to play, this includes videos on msn, yahoo, etc… Also most of times the page does not load properly (see attached)… If someone is able to login to the yahoo email they cannot check boxes to delete messages and with hotmail they cannot select the emails at all. So far I have gotten 10-15 calls with this issue with no obvious thing in common (antivirus, internet security, CPE’s, routers, tower site) at one point I thought it came down to Netgear routers but after having a customer bypass it, issue still occurred… This issue started for all customer on the same day (last Wednesday)… Thanks, Carlo A. Benavides Southern California Telephone Co. 27515 Enterprise Circle West Temecula, CA. 92590 Office (951) 693-1880 Fax (951) 693-1550 Cell (951) 551-7189 ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless
Re: [WISPA] pages not loading/displaying properly
Have you checked your network for packet loss? Dave On May 11, 2012 8:44 AM, Carlo A. Benavides cbenavi...@socaltelephone.com wrote: I hope someone can give an idea what to look for with our current issue. Pages will not load properly (attached screenshots). i.e. youtube.comvideo boxes are just solid black with no way to play, this includes videos on msn, yahoo, etc… ** ** Also most of times the page does not load properly (see attached)… If someone is able to login to the yahoo email they cannot check boxes to delete messages and with hotmail they cannot select the emails at all. So far I have gotten 10-15 calls with this issue with no obvious thing in common (antivirus, internet security, CPE’s, routers, tower site) at one point I thought it came down to Netgear routers but after having a customer bypass it, issue still occurred… ** ** This issue started for all customer on the same day (last Wednesday)… ** ** ** ** Thanks, ** ** Carlo A. Benavides ** ** Southern California Telephone Co. 27515 Enterprise Circle West Temecula, CA. 92590 ** ** Office (951) 693-1880 Fax (951) 693-1550 Cell (951) 551-7189 ** ** ** ** ** ** ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless
Re: [WISPA] pages not loading/displaying properly
FYI, a thread was started on this by Mark@Socaltelephone and multiple people have responded. Multiple people responded with things to check and Mark has yet to respond back at any attempts to isolate the issue. We're all here to help, but let's not create multiple threads on the same issue from the same company. Regards, Chuck On Fri, May 11, 2012 at 9:09 AM, David Hannum d.han...@newerabroadband.comwrote: Have you checked your network for packet loss? Dave On May 11, 2012 8:44 AM, Carlo A. Benavides cbenavi...@socaltelephone.com wrote: I hope someone can give an idea what to look for with our current issue. Pages will not load properly (attached screenshots). i.e. youtube.comvideo boxes are just solid black with no way to play, this includes videos on msn, yahoo, etc… ** ** Also most of times the page does not load properly (see attached)… If someone is able to login to the yahoo email they cannot check boxes to delete messages and with hotmail they cannot select the emails at all. So far I have gotten 10-15 calls with this issue with no obvious thing in common (antivirus, internet security, CPE’s, routers, tower site) at one point I thought it came down to Netgear routers but after having a customer bypass it, issue still occurred… ** ** This issue started for all customer on the same day (last Wednesday)… ** ** ** ** Thanks, ** ** Carlo A. Benavides ** ** Southern California Telephone Co. 27515 Enterprise Circle West Temecula, CA. 92590 ** ** Office (951) 693-1880 Fax (951) 693-1550 Cell (951) 551-7189 ** ** ** ** ** ** ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless
Re: [WISPA] Help coming up with company name....
Same here, I don't get it quite as much, but we use to get a lot of people calling for cellular service. On 05/10/2012 08:45 PM, can...@believewireless.net wrote: Personally I'd avoid wireless in the name and use networks or broadband. GuarNet - Guardian Networks NetGuar - Network Guardians ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless
[WISPA] Toll-free number for VOIP customer
We offer residential unlimited VOIP service with fixed monthly billing and use a provider who charges us a fixed cost per line. A new customer would like an 800 number. Our voip provider can do it, but will bill us per minute on that line. I don't want to have to manually calculate charges each month for this one customer. Is there some service that can provide me a fixed price toll-free number that I could forward to a normal local number? Or should I just come up with a bulk minute plan for the customer, say 1000 min/mo and occasionally check their usage? Still manual work involved there. What would they expect to pay from the telco for an 800 number, so I can have a ballpark price in mind? I've never done anything with toll-free numbers. Thanks Chris Fabien LakeNet LLC ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless
Re: [WISPA] Toll-free number for VOIP customer
come up with a bulk minute plan for the customer, say 1000 min/mo and occasionally check their usage? That's what we did. It was easiest. We'd check it along with MOU of all the customers to make sure no one is doing 43829 minutes/mo. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Fri, May 11, 2012 at 10:42 AM, Chris Fabien ch...@lakenetmi.com wrote: We offer residential unlimited VOIP service with fixed monthly billing and use a provider who charges us a fixed cost per line. A new customer would like an 800 number. Our voip provider can do it, but will bill us per minute on that line. I don't want to have to manually calculate charges each month for this one customer. Is there some service that can provide me a fixed price toll-free number that I could forward to a normal local number? Or should I just come up with a bulk minute plan for the customer, say 1000 min/mo and occasionally check their usage? Still manual work involved there. What would they expect to pay from the telco for an 800 number, so I can have a ballpark price in mind? I've never done anything with toll-free numbers. Thanks Chris Fabien LakeNet LLC ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless
Re: [WISPA] Toll-free number for VOIP customer
Toll Frees are always charged on usage bases.. BTW, no one says that you have to sell it like that... You can easily choose to sell it in any manner you like. But you will be paying based on usage. Some thoughts... You can sell him a bundle of min... i.e. TF + 100 min of use / month = $20, anything over 100min will be billed at 10c/min or some combination of this. If they use less than 100 min, then you keep the $ If they use more, then you get to bill them for the overage or sell them a bigger bundle package. What you get to keep is commonly refereed to as 'breakage' and it tends to be a good money maker.. Hint Hint... if you are paying anything significant for 'unlimited use / per line', you should look into what the actual usage is.. and it is highly likely that there may be a good sum of $ you are giving to your provider for the 'breakage' which you could keep if you were to choose to pay for usage. Telco's can charge anywhere between 5c/min to 10c/min.. but what is interesting is that they will stuff your bill with a $5 to $10 / month extra fee for 'low usage'. Wholesale pricing is anywhere between a 2c to 5c / min, depending on commit and usage. for end user 5c/min is a good acceptable rate when usage is expected to be low. My guess, this person will gladly pay you anywhere between $10 to $20/month for a low usage TF with a bundle of min. And that would be average / competitively speaking. Of Course YMMV. Regards. Faisal Imtiaz Snappy Internet Telecom 7266 SW 48 Street Miami, Fl 33155 Tel: 305 663 5518 x 232 Helpdesk: 305 663 5518 option 2 Email: supp...@snappydsl.net On 5/11/2012 10:42 AM, Chris Fabien wrote: We offer residential unlimited VOIP service with fixed monthly billing and use a provider who charges us a fixed cost per line. A new customer would like an 800 number. Our voip provider can do it, but will bill us per minute on that line. I don't want to have to manually calculate charges each month for this one customer. Is there some service that can provide me a fixed price toll-free number that I could forward to a normal local number? Or should I just come up with a bulk minute plan for the customer, say 1000 min/mo and occasionally check their usage? Still manual work involved there. What would they expect to pay from the telco for an 800 number, so I can have a ballpark price in mind? I've never done anything with toll-free numbers. Thanks Chris Fabien LakeNet LLC ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless
Re: [WISPA] Help coming up with company name....
+1 for Wi-Eye skynet-terminator-assault.jpg Wi-Eye SkyEye Skynet Skynet Alive Skynet Comes Alive From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Victoria Proffer Sent: Thursday, May 10, 2012 10:04 AM To: 'WISPA General List' Subject: Re: [WISPA] Help coming up with company name Wi-Eye ... =)) Victoria Proffer STLWiMAX, LLC http://www.stlwimax.com/ 314-720-1000 From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Zach Mann Sent: Thursday, May 10, 2012 11:20 AM To: wireless@wispa.org Subject: [WISPA] Help coming up with company name Brainstorm time, Do any of you have suggestions for a company name, obviously involving wireless, networks, surveillance etc ? Trying to come up with a good name. Open to any suggestions. Thanks in advance -Zach inline: image001.jpg___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless
Re: [WISPA] pages not loading/displaying properly
I apologize for the duplicate post and my slow response. I have been out of commission the last 2 days and Carlo's inability to start the thread originally (he received a failure message and assumed it did not send, but I guess it was waiting on a moderator's approval) prompted me to write my original post. We are still experiencing the problem. Let me try to answer all of the questions in this email. We are only seeing the problem on about 1% of our customers. The problem is not isolated to a single tower, router, radio model, browser, OS, etc. We are not using caching. We are good on packet loss. We do use Trango licensed links on some of the towers. We are not masquerading ALL of my clients to one IP address. Websites that see it is not only happening on SSL pages. MTU looks good. I am now hearing that the customers can't even do software updates. The strange thing is that it is only happening to less than 1% of our customers. I would think that if it were a radio issue, it would affect all of the customers... Am I thinking about this the wrong way? This happened to us about 6 months ago, and it fixed itself in about 3 days... And we never figured out what it was. I appreciate all the input that you all have contributed, even though it did look like I was ignoring you all... Migraines will take me out on occasion. Thanks all! -Mark On 5/11/12 6:46 AM, Chuck Hogg ch...@shelbybb.com wrote: FYI, a thread was started on this by Mark@Socaltelephone and multiple people have responded. Multiple people responded with things to check and Mark has yet to respond back at any attempts to isolate the issue. We're all here to help, but let's not create multiple threads on the same issue from the same company. Regards, Chuck On Fri, May 11, 2012 at 9:09 AM, David Hannum d.han...@newerabroadband.com wrote: Have you checked your network for packet loss? Dave On May 11, 2012 8:44 AM, Carlo A. Benavides cbenavi...@socaltelephone.com wrote: I hope someone can give an idea what to look for with our current issue. Pages will not load properly (attached screenshots). i.e. youtube.com http://youtube.com video boxes are just solid black with no way to play, this includes videos on msn, yahoo, etc... Also most of times the page does not load properly (see attached)... If someone is able to login to the yahoo email they cannot check boxes to delete messages and with hotmail they cannot select the emails at all. So far I have gotten 10-15 calls with this issue with no obvious thing in common (antivirus, internet security, CPE's, routers, tower site) at one point I thought it came down to Netgear routers but after having a customer bypass it, issue still occurred... This issue started for all customer on the same day (last Wednesday)... Thanks, Carlo A. Benavides Southern California Telephone Co. 27515 Enterprise Circle West Temecula, CA. 92590 Office (951) 693-1880 tel:%28951%29%20693-1880 Fax (951) 693-1550 tel:%28951%29%20693-1550 Cell (951) 551-7189 tel:%28951%29%20551-7189 ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless -- Thanks! Mark Theis Chief Technology Officer Southern California Telephone Energy - SCTE 1278 Glenneyre Street #76 Laguna Beach, CA 92651 Direct: 951.294.5112 | Cell: 951.545.1013 | Fax: 949.715.5511 http://socaltelephone.com [cid:3419574658_18907566] inline: image.png___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless
Re: [WISPA] Toll-free number for VOIP customer
Thanks Faisal Josh, this helps quite a bit. I think I will give them a base plan with 250 min and a few options for more minutes. I got the impression this would be low usage, just wanted to put out a toll-free number for a home business. Thanks, Chris On Fri, May 11, 2012 at 10:55 AM, Faisal Imtiaz fai...@snappydsl.net wrote: Toll Frees are always charged on usage bases.. BTW, no one says that you have to sell it like that... You can easily choose to sell it in any manner you like. But you will be paying based on usage. Some thoughts... You can sell him a bundle of min... i.e. TF + 100 min of use / month = $20, anything over 100min will be billed at 10c/min or some combination of this. If they use less than 100 min, then you keep the $ If they use more, then you get to bill them for the overage or sell them a bigger bundle package. What you get to keep is commonly refereed to as 'breakage' and it tends to be a good money maker.. Hint Hint... if you are paying anything significant for 'unlimited use / per line', you should look into what the actual usage is.. and it is highly likely that there may be a good sum of $ you are giving to your provider for the 'breakage' which you could keep if you were to choose to pay for usage. Telco's can charge anywhere between 5c/min to 10c/min.. but what is interesting is that they will stuff your bill with a $5 to $10 / month extra fee for 'low usage'. Wholesale pricing is anywhere between a 2c to 5c / min, depending on commit and usage. for end user 5c/min is a good acceptable rate when usage is expected to be low. My guess, this person will gladly pay you anywhere between $10 to $20/month for a low usage TF with a bundle of min. And that would be average / competitively speaking. Of Course YMMV. Regards. Faisal Imtiaz Snappy Internet Telecom 7266 SW 48 Street Miami, Fl 33155 Tel: 305 663 5518 x 232 Helpdesk: 305 663 5518 option 2 Email: supp...@snappydsl.net On 5/11/2012 10:42 AM, Chris Fabien wrote: We offer residential unlimited VOIP service with fixed monthly billing and use a provider who charges us a fixed cost per line. A new customer would like an 800 number. Our voip provider can do it, but will bill us per minute on that line. I don't want to have to manually calculate charges each month for this one customer. Is there some service that can provide me a fixed price toll-free number that I could forward to a normal local number? Or should I just come up with a bulk minute plan for the customer, say 1000 min/mo and occasionally check their usage? Still manual work involved there. What would they expect to pay from the telco for an 800 number, so I can have a ballpark price in mind? I've never done anything with toll-free numbers. Thanks Chris Fabien LakeNet LLC ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless
Re: [WISPA] pages not loading/displaying properly
On Fri, May 11, 2012 at 09:50:58AM -0700, Mark Theis wrote: I apologize for the duplicate post and my slow response. I have been out of commission the last 2 days and Carlo's inability to start the thread originally (he received a failure message and assumed it did not send, but I guess it was waiting on a moderator's approval) prompted me to write my original post. We are still experiencing the problem. Let me try to answer all of the questions in this email. We are only seeing the problem on about 1% of our customers. The problem is not isolated to a single tower, router, radio model, browser, OS, etc. We are not using caching. We are good on packet loss. We do use Trango licensed links on some of the towers. We are not masquerading ALL of my clients to one IP address. Websites that see it is not only happening on SSL pages. MTU looks good. I am now hearing that the customers can't even do software updates. The strange thing is that it is only happening to less than 1% of our customers. I would think that if it were a radio issue, it would affect all of the customers... Am I thinking about this the wrong way? This happened to us about 6 months ago, and it fixed itself in about 3 days... And we never figured out what it was. I appreciate all the input that you all have contributed, even though it did look like I was ignoring you all... Migraines will take me out on occasion. Thanks all! Have you viewed the page source to identify the hostname on which the non-loading portions of the pages reside? Have you done traceroutes from non-working customers PCs to those servers? Are your employees' laptops affected when on-site at the customer location? Do you use ubiquity gear? If so, are they running the latest version of the firmware? If not, the CPE could be infected by the SkyNet worm or something similar. Do all of the affected customers have problems with the same websites/resources? Do you assign public IPs to the customer's equipment, or the CPE? Are the problem customers all in the same /24 or shorter prefix? Is the CPE in router mode or bridge mode? From what has been reported so far, it sounds like : A) Some content distribution network has decided that it doesn't want to talk to some of your IP addresses. Perhaps because it has seen attack traffic from an infection of several of your customers' machines. or B) There is a virus/worm involved which is blocking access to or attempting to redirect access away from these sites. The infection could be on the Windows workstations or the CPEs. or C) Your BGP announcement(s) for one or more of your netblocks is not being advertised to one of your peers, or one of your peers is not announcing them to their peers. -- Scott LambertKC5MLE Unix SysAdmin lamb...@lambertfam.org ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless
Re: [WISPA] pages not loading/displaying properly
Are you natting/masquerading the addresses ?? If not, ignore the rest of this reply. If so, double check to make sure that something on the outside isn't stealing from time to time just one of the external addresses used for nat. I'm not sure what your architecture is like so this might be impossible, however I've had this problem with a location where I was allocated part of a subnet and one of the new customers put up a device that started proxy arping for random other devices on the same subnet... Chris On Fri, May 11, 2012 at 12:50 PM, Mark Theis mth...@socaltelephone.comwrote: I apologize for the duplicate post and my slow response. I have been out of commission the last 2 days and Carlo’s inability to start the thread originally (he received a failure message and assumed it did not send, but I guess it was waiting on a moderator’s approval) prompted me to write my original post. We are still experiencing the problem. Let me try to answer all of the questions in this email. We are only seeing the problem on about 1% of our customers. The problem is not isolated to a single tower, router, radio model, browser, OS, etc. We are not using caching. We are good on packet loss. We do use Trango licensed links on some of the towers. We are not “masquerading ALL of my clients to one IP address.” Websites that see it is not only happening on SSL pages. MTU looks good. I am now hearing that the customers can’t even do software updates. The strange thing is that it is only happening to less than 1% of our customers. I would think that if it were a radio issue, it would affect all of the customers... Am I thinking about this the wrong way? This happened to us about 6 months ago, and it fixed itself in about 3 days... And we never figured out what it was. I appreciate all the input that you all have contributed, even though it did look like I was ignoring you all... Migraines will take me out on occasion. Thanks all! -Mark On 5/11/12 6:46 AM, Chuck Hogg ch...@shelbybb.com wrote: FYI, a thread was started on this by Mark@Socaltelephone and multiple people have responded. Multiple people responded with things to check and Mark has yet to respond back at any attempts to isolate the issue. We're all here to help, but let's not create multiple threads on the same issue from the same company. Regards, Chuck On Fri, May 11, 2012 at 9:09 AM, David Hannum d.han...@newerabroadband.com wrote: Have you checked your network for packet loss? Dave On May 11, 2012 8:44 AM, Carlo A. Benavides cbenavi...@socaltelephone.com wrote: I hope someone can give an idea what to look for with our current issue. Pages will not load properly (attached screenshots). i.e. youtube.com http://youtube.com video boxes are just solid black with no way to play, this includes videos on msn, yahoo, etc… Also most of times the page does not load properly (see attached)… If someone is able to login to the yahoo email they cannot check boxes to delete messages and with hotmail they cannot select the emails at all. So far I have gotten 10-15 calls with this issue with no obvious thing in common (antivirus, internet security, CPE’s, routers, tower site) at one point I thought it came down to Netgear routers but after having a customer bypass it, issue still occurred… This issue started for all customer on the same day (last Wednesday)… Thanks, Carlo A. Benavides Southern California Telephone Co. 27515 Enterprise Circle West Temecula, CA. 92590 Office (951) 693-1880 tel:%28951%29%20693-1880 Fax (951) 693-1550 tel:%28951%29%20693-1550 Cell (951) 551-7189 tel:%28951%29%20551-7189 ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless -- Thanks! Mark Theis Chief Technology Officer *Southern California Telephone Energy - SCTE * 1278 Glenneyre Street #76 Laguna Beach, CA 92651 Direct: 951.294.5112 | Cell: 951.545.1013 | Fax: 949.715.5511 *http://socaltelephone.com * * * ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless inline: image.png___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless
Re: [WISPA] pages not loading/displaying properly
On May 11, 2012, at 9:50, Mark Theis mth...@socaltelephone.com wrote: We do use Trango licensed links on some of the towers Which models? -- Blake Covarrubias ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless
Re: [WISPA] pages not loading/displaying properly
Have you tried standard sized pings and 1400+ byte pings? Always try the big pings when troubleshooting connectivity as those are more likely to fail. - Mike Hammett Intelligent Computing Solutions http://www.ics-il.com - Original Message - From: Carlo A. Benavides cbenavi...@socaltelephone.com To: wireless@wispa.org Sent: Tuesday, May 8, 2012 11:54:33 PM Subject: [WISPA] pages not loading/displaying properly I hope someone can give an idea what to look for with our current issue. Pages will not load properly (attached screenshots). i.e. youtube.com video boxes are just solid black with no way to play, this includes videos on msn, yahoo, etc… Also most of times the page does not load properly (see attached)… If someone is able to login to the yahoo email they cannot check boxes to delete messages and with hotmail they cannot select the emails at all. So far I have gotten 10-15 calls with this issue with no obvious thing in common (antivirus, internet security, CPE’s, routers, tower site) at one point I thought it came down to Netgear routers but after having a customer bypass it, issue still occurred… This issue started for all customer on the same day (last Wednesday)… Thanks, Carlo A. Benavides Southern California Telephone Co. 27515 Enterprise Circle West Temecula, CA. 92590 Office (951) 693-1880 Fax (951) 693-1550 Cell (951) 551-7189 ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless
Re: [WISPA] pages not loading/displaying properly
Title: Re: [WISPA] pages not loading/displaying properly If 1% are reporting it, IME, it is quite likely that a LOT more are having the issue... On 5/11/2012 12:50 PM, Mark Theis wrote: I apologize for the duplicate post and my slow response. I have been out of commission the last 2 days and Carlos inability to start the thread originally (he received a failure message and assumed it did not send, but I guess it was waiting on a moderators approval) prompted me to write my original post. We are still experiencing the problem. Let me try to answer all of the questions in this email. We are only seeing the problem on about 1% of our customers. The problem is not isolated to a single tower, router, radio model, browser, OS, etc. We are not using caching. We are good on packet loss. We do use Trango licensed links on some of the towers. We are not masquerading ALL of my clients to one IP address. Websites that see it is not only happening on SSL pages. MTU looks good. I am now hearing that the customers cant even do software updates. The strange thing is that it is only happening to less than 1% of our customers. I would think that if it were a radio issue, it would affect all of the customers... Am I thinking about this the wrong way? This happened to us about 6 months ago, and it fixed itself in about 3 days... And we never figured out what it was. I appreciate all the input that you all have contributed, even though it did look like I was ignoring you all... Migraines will take me out on occasion. Thanks all! -Mark On 5/11/12 6:46 AM, "Chuck Hogg" ch...@shelbybb.com wrote: FYI, a thread was started on this by Mark@Socaltelephone and multiple people have responded. Multiple people responded with things to check and Mark has yet to respond back at any attempts to isolate the issue. We're all here to help, but let's not create multiple threads on the same issue from the same company. Regards, Chuck On Fri, May 11, 2012 at 9:09 AM, David Hannum d.han...@newerabroadband.com wrote: Have you checked your network for packet loss? Dave On May 11, 2012 8:44 AM, "Carlo A. Benavides" cbenavi...@socaltelephone.com wrote: I hope someone can give an idea what to look for with our current issue. Pages will not load properly (attached screenshots). i.e. youtube.com http://youtube.com video boxes are just solid black with no way to play, this includes videos on msn, yahoo, etc Also most of times the page does not load properly (see attached) If someone is able to login to the yahoo email they cannot check boxes to delete messages and with hotmail they cannot select the emails at all. So far I have gotten 10-15 calls with this issue with no obvious thing in common (antivirus, internet security, CPEs, routers, tower site) at one point I thought it came down to Netgear routers but after having a customer bypass it, issue still occurred This issue started for all customer on the same day (last Wednesday) Thanks, Carlo A. Benavides Southern California Telephone Co. 27515 Enterprise Circle West Temecula, CA. 92590 Office (951) 693-1880 tel:%28951%29%20693-1880 Fax (951) 693-1550 tel:%28951%29%20693-1550 Cell (951) 551-7189 tel:%28951%29%20551-7189 ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless
[WISPA] Brian's coverage map broken?
Does this fail to load at all or completely for anyone else? http://www.wirelessmapping.com/Google%20Maps3.htm Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless
Re: [WISPA] Brian's coverage map broken?
Yes. On 05/11/2012 05:51 PM, Josh Luthman wrote: Does this fail to load at all or completely for anyone else? http://www.wirelessmapping.com/Google%20Maps3.htm Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless
Re: [WISPA] Brian's coverage map broken?
Worked for me -Original Message- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Sam Tetherow Sent: Friday, May 11, 2012 6:55 PM To: WISPA General List Subject: Re: [WISPA] Brian's coverage map broken? Yes. On 05/11/2012 05:51 PM, Josh Luthman wrote: Does this fail to load at all or completely for anyone else? http://www.wirelessmapping.com/Google%20Maps3.htm Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless
Re: [WISPA] Brian's coverage map broken?
Works for me Regards, Chuck On Fri, May 11, 2012 at 7:24 PM, Rick Harnish rharn...@wispa.org wrote: Worked for me -Original Message- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Sam Tetherow Sent: Friday, May 11, 2012 6:55 PM To: WISPA General List Subject: Re: [WISPA] Brian's coverage map broken? Yes. On 05/11/2012 05:51 PM, Josh Luthman wrote: Does this fail to load at all or completely for anyone else? http://www.wirelessmapping.com/Google%20Maps3.htm Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless
Re: [WISPA] Brian's coverage map broken?
Way out-dated..but it's good here too. --- On Fri, 5/11/12, Chuck Hogg ch...@shelbybb.com wrote: From: Chuck Hogg ch...@shelbybb.com Subject: Re: [WISPA] Brian's coverage map broken? To: WISPA General List wireless@wispa.org Date: Friday, May 11, 2012, 10:02 PM Works for me Regards, Chuck On Fri, May 11, 2012 at 7:24 PM, Rick Harnish rharn...@wispa.org wrote: Worked for me -Original Message- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Sam Tetherow Sent: Friday, May 11, 2012 6:55 PM To: WISPA General List Subject: Re: [WISPA] Brian's coverage map broken? Yes. On 05/11/2012 05:51 PM, Josh Luthman wrote: Does this fail to load at all or completely for anyone else? http://www.wirelessmapping.com/Google%20Maps3.htm Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless -Inline Attachment Follows- ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless
Re: [WISPA] Brian's coverage map broken?
Working for me now. Weird. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Fri, May 11, 2012 at 10:17 PM, Jason Bailey j284...@yahoo.com wrote: Way out-dated..but it's good here too. --- On *Fri, 5/11/12, Chuck Hogg ch...@shelbybb.com* wrote: From: Chuck Hogg ch...@shelbybb.com Subject: Re: [WISPA] Brian's coverage map broken? To: WISPA General List wireless@wispa.org Date: Friday, May 11, 2012, 10:02 PM Works for me Regards, Chuck On Fri, May 11, 2012 at 7:24 PM, Rick Harnish rharn...@wispa.orghttp://mc/compose?to=rharn...@wispa.org wrote: Worked for me -Original Message- From: wireless-boun...@wispa.orghttp://mc/compose?to=wireless-boun...@wispa.org[mailto: wireless-boun...@wispa.orghttp://mc/compose?to=wireless-boun...@wispa.org] On Behalf Of Sam Tetherow Sent: Friday, May 11, 2012 6:55 PM To: WISPA General List Subject: Re: [WISPA] Brian's coverage map broken? Yes. On 05/11/2012 05:51 PM, Josh Luthman wrote: Does this fail to load at all or completely for anyone else? http://www.wirelessmapping.com/Google%20Maps3.htm Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 ___ Wireless mailing list Wireless@wispa.org http://mc/compose?to=Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless ___ Wireless mailing list Wireless@wispa.org http://mc/compose?to=Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless ___ Wireless mailing list Wireless@wispa.org http://mc/compose?to=Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless -Inline Attachment Follows- ___ Wireless mailing list Wireless@wispa.org http://mc/compose?to=Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless
