[WISPA] Wireless Orbit Shutdown

2013-11-15 Thread Mark Theis
I hope that I am not duplicating a post to this thread but...

When logging into our Wireless Orbit account (hotspot manager, radius server, 
payment processing, etc... for those who are not familiar with them)...  I see 
a very disturbing message of the day:


--
Thursday, 14 November 2013

IMPORTANT PLEASE READ

Effective immediately Wireless Orbit is ceasing operations.

Services will continue to be available through the end of the month. Requests 
for exports of data, reports, and other information about your account may be 
directed to supp...@wirelessorbit.com.

Wireless Orbit has always billed in arrears, which means that we always bill 
for the prior month's service. We will bill no customers for the current month 
(November) but if you have any outstanding balance with us please pay it as it 
is for services you've already received. Billing questions may be directed to 
bill...@wirelessorbit.com.

We thank you for your buisness. We regret that circumstances are forcing us to 
shut down. It has been a pleasure serving you and we wish the best for you and 
your business.
--
2 questions to the group...

1.  Does anyone know anything about this?
2.  More importantly: Can anyone suggest a reasonably priced alternative?

Thank you!

-Mark Theis

Southern California Telephone  Energy

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Re: [WISPA] pages not loading/displaying properly

2012-05-11 Thread Mark Theis
I apologize for the duplicate post and my slow response.  I have been out of 
commission the last 2 days and Carlo's inability to start the thread originally 
(he received a failure message and assumed it did not send, but I guess it was 
waiting on a moderator's approval) prompted me to write my original post.

We are still experiencing the problem.  Let me try to answer all of the 
questions in this email.

We are only seeing the problem on about 1% of our customers.  The problem is 
not isolated to a single tower, router, radio model, browser, OS, etc.  We are 
not using caching.  We are good on packet loss.  We do use Trango licensed 
links on some of the towers. We are not masquerading ALL of my clients to one 
IP address.  Websites that see it is not only happening on SSL pages. MTU 
looks good.

I am now hearing that the customers can't even do software updates. The strange 
thing is that it is only happening to less than 1% of our customers.  I would 
think that if it were a radio issue, it would affect all of the customers...  
Am I thinking about this the wrong way?

This happened to us about 6 months ago, and it fixed itself in about 3 days... 
And we never figured out what it was.

I appreciate all the input that you all have contributed, even though it did 
look like I was ignoring you all... Migraines will take me out on occasion.

Thanks all!

-Mark



On 5/11/12 6:46 AM, Chuck Hogg ch...@shelbybb.com wrote:

FYI, a thread was started on this by Mark@Socaltelephone and multiple people 
have responded.  Multiple people responded with things to check and Mark has 
yet to respond back at any attempts to isolate the issue.  We're all here to 
help, but let's not create multiple threads on the same issue from the same 
company.

Regards,
Chuck


On Fri, May 11, 2012 at 9:09 AM, David Hannum d.han...@newerabroadband.com 
wrote:

Have you checked your network for packet loss?

Dave

On May 11, 2012 8:44 AM, Carlo A. Benavides cbenavi...@socaltelephone.com 
wrote:
I hope someone can give an idea what to look for with our current issue.  Pages 
will not load properly (attached screenshots).  i.e. youtube.com 
http://youtube.com  video boxes are just solid black with no way to play, 
this includes videos on msn, yahoo, etc...

Also most of times the page does not load properly (see attached)...  If 
someone is able to login to the yahoo email they cannot check boxes to delete 
messages and with hotmail they cannot select the emails at all.  So far I have 
gotten  10-15 calls with this issue with no obvious thing in common (antivirus, 
internet security, CPE's, routers, tower site)  at one point I thought it came 
down to Netgear routers but after having a customer bypass it, issue still 
occurred...

This issue started for all customer on the same day (last Wednesday)...


Thanks,

Carlo A. Benavides

Southern California Telephone Co.
27515 Enterprise Circle West
Temecula, CA. 92590

Office  (951) 693-1880 tel:%28951%29%20693-1880
Fax  (951) 693-1550 tel:%28951%29%20693-1550
Cell  (951) 551-7189 tel:%28951%29%20551-7189




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--

Thanks!


Mark Theis
Chief Technology Officer
Southern California Telephone  Energy - SCTE

1278 Glenneyre Street #76 Laguna Beach, CA  92651
Direct: 951.294.5112 | Cell: 951.545.1013 | Fax: 949.715.5511

http://socaltelephone.com


[cid:3419574658_18907566]



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[WISPA] PoweRouter 2200 thoughts and alternatives...

2012-04-13 Thread Mark Theis
PoweRouter 2200...

We are looking to replace our 7 year old head-end router with a PoweRouter 
2200.  I see that they have the option for the 3.5 SATA drive.  Has anyone 
used this, and do I need to use this option? Our current router has the entire 
OS and configs on a 128mb IDE Ram Disk.  I can't really tell from the specs of 
the device if we need a drive or not.

We are selecting this model because we require the redundant power, fiber 
option, and we (of course) want to stay with Mikrotik.

Any suggestions or input is appreciated. If you know of a better solution that 
addresses our needs, I would love to hear about it.

Here are the specs as stated on a site that distributes it.

Features of the PoweRouter 2200 Series

2U Rack Mountable
DUAL Hot-Swap 400 Watt Power Supplies
UP TO 14 Gigabit Ethernet Ports!
UP TO 8 2.4 Gig Intel Xeon Cores
Custom Designed System Board and Layout
Industrial Board Design
All Ethernet / Serial Connections are Front Mounted for Easy Access
Space for 3.5 Inch SATA Drive on the Front!  (No Case Access Required)
1 Gig DDR ECC Registered RAM (8 Slots Total)
Compact Flash Card
Level 4 Mikrotik License Installed (Upgradeable)
4 Port Copper or SFP Upgrade Option
Dual 10 GB Interface Options


--

Thanks!


Mark Theis
Chief Technology Officer
Southern California Telephone  Energy - SCTE

1278 Glenneyre Street #76 Laguna Beach, CA  92651
Direct: 951.294.5112 | Cell: 951.545.1013 | Fax: 949.715.5511

http://socaltelephone.com


[cid:3417191051_19477318]



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Re: [WISPA] Wireless Orbit??

2012-03-26 Thread Mark Theis
We use it as well.  Works well. Their default skin is not great, but they allow 
you to create your own design that you can upload pretty easily.


On 3/26/12 11:03 AM, Joe Miller joe.mil...@dslbyair.com wrote:

I use themit works pretty well

Joe Miller
DSLbyAir, LLC
228-831-8881
www.dslbyair.com
- Original Message -
From: Rick Kunze rku...@colusanet.com
To: WISPA General List wireless@wispa.org
Sent: Monday, March 26, 2012 12:52 PM
Subject: [WISPA] Wireless Orbit??


I ran across a link to a company called Wireless Orbit.
www.wirelessorbit.com

 I like the service features and all, but the site looks like it's
 been rather idle for a few years.  No action on the discussion
 groups, last posts a few years ago, very few posts, stuff like
 that.  Not to mention the site itself seems only partially complete.

 Is anyone familiar with these guys?

 Thanks.

 Rk

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--

Thanks!


Mark Theis
Chief Technology Officer
Southern California Telephone  Energy - SCTE

1278 Glenneyre Street #76 Laguna Beach, CA  92651
Direct: 951.294.5112 | Cell: 951.545.1013 | Fax: 949.715.5511

http://socaltelephone.com


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Re: [WISPA] fbi letter

2012-01-26 Thread Mark Theis
We got the letter too!

-Mark


On 1/26/12 11:44 AM, Jon Auer j...@tapodi.net wrote:

Is that https://ipaccess.fbi.gov/ ?
If so, capitalize the first letter of the username and password that
they gave you.

On Thu, Jan 26, 2012 at 12:47 PM, Marlon K. Schafer (509-982-2181)
o...@odessaoffice.com wrote:
 Hi All,

 We just got our FBI letter on the screwed up DNS system.

 I can't get into the web site with the code they gave me.  Anyone else
 finally get the list of infected ip addys?

 thanks,
 marlon



 
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--

Thanks!


Mark Theis
Chief Technology Officer
Southern California Telephone  Energy - SCTE

1278 Glenneyre Street #76 Laguna Beach, CA  92651
Direct: 951.294.5112 | Cell: 951.545.1013 | Fax: 949.715.5511

http://socaltelephone.com


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Re: [WISPA] WISP for sale

2012-01-18 Thread Mark Theis
That is true!

-Mark
Laguna Beach


On 1/18/12 10:12 PM, Robert Kim App and Facebook Marketing 
evdo.hs...@gmail.com wrote:

HAHAHAHAAA!!! unless you're in So Cal! Girls just want the wealthier guy!


On Thu, Jan 19, 2012 at 2:10 PM, Gary Garrett wrote:

 I figured it out by lurking on Match.com,
 All the Chicks want younger guys,  any car will do.








 By the way, can anyone tell me why that hot new red convertible that I bought 
doesn't seem to be helping me get any chicks?

 jack







---



--

Thanks!


Mark Theis
Chief Technology Officer
Southern California Telephone  Energy - SCTE

1278 Glenneyre Street #76 Laguna Beach, CA  92651
Direct: 951.294.5112 | Cell: 951.545.1013 | Fax: 949.715.5511

http://socaltelephone.com


[cid:3409770607_46989664]



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[WISPA] Trango Support

2012-01-14 Thread Mark Theis
I am not sure if this is the correct place to post this messages, but..  Is 
anyone available to do some paid support on a Trango radio?  Trango corp said 
that they can't help us until Monday. I would prefer to not be down the entire 
weekend though. It pretty much crashed when we did a firmware update and 
rebooted it. We can access it via console cable though.

Thanks!


Mark Theis
Chief Technology Officer
Southern California Telephone  Energy - SCTE

1278 Glenneyre Street #76 Laguna Beach, CA  92651
Direct: 951.294.5112 | Cell: 951.545.1013 | Fax: 949.715.5511

http://socaltelephone.com


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