CLOSED..was Re: [WISPA] Trouble in Hyperlink land?

2005-11-26 Thread Bob Moldashel

This thread is closed.





John Thomas wrote:

Not necesarily true. We purchased a 10 pack of Lightening arrestors 
and got NFemale to NFemale and we wanted N Male to N Female. They 
refused to take them back, but they sent us the barrel adapters for 
free. They don't appear to llike to do RMA's.


John

Reliable Internet, LLC wrote:

So I guess it's all or nothing.   Spend 50k and they are your 
friend.  Spend $10 and they flip you the bird.


Travis Johnson wrote:

I have been purchasing from Hyperlink for over 6 years. At one time, 
we were buying $50,000 per year in equipment from them. I have never 
had a problem, and in fact just placed an order with them today.


Travis
Microserv

Reliable Internet, LLC wrote:

Great feedback John.  I always wonder about these other people 
(posts on dsl reports), but I know you're honest and I believe 
you.  I have ordered from them 3 or 4 times and all went well, but 
I also never got that warm fuzzy felling from them.  I will stay 
away forever now.


Brian

John Scrivner wrote:

We ordered some antennas that did not work out for us from 
Hyperlink. We asked if we could pay a restocking fee and return 
them. They were very evasive, just as outlined in the DSL Reports 
remarks. They eventually said they would allow a return but only 
for credit for future purchases. They also said after asking to do 
the return at the same time as a new order to use the credit that 
we were now blacklisted by them which means we can never buy from 
them again. This was our first and only experience with Hypelrink. 
I believe this makes them the worst vendor I have ever seen in my 
life. (Except for the RBOCs of course!) Buyer beware.

Scriv


Jory Privett wrote:

I ordered some parts from them last week.  The arrived on time 
and just what I ordered.


Jory Privett
WCCS

- Original Message - From: "Reliable Internet, LLC" 
<[EMAIL PROTECTED]>
To: "Conversations over a new WISP Trade Organization" 


Sent: Wednesday, November 23, 2005 9:14 AM
Subject: [WISPA] Trouble in Hyperlink land?


http://www.dslreports.com/forum/remark,14859535

FYI
Anyone else getting screwed around by them?  If their being 
stupid maybe

they need to be avoided.

Brian
 






--
Bob Moldashel
Lakeland Communications, Inc.
Broadband Deployment Group
1350 Lincoln Avenue
Holbrook, New York 11741 USA
800-479-9195 Toll Free US & Canada
631-585-5558 Fax
516-551-1131 Cell

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Re: [WISPA] Trouble in Hyperlink land?

2005-11-26 Thread John Thomas
Not necesarily true. We purchased a 10 pack of Lightening arrestors and 
got NFemale to NFemale and we wanted N Male to N Female. They refused to 
take them back, but they sent us the barrel adapters for free. They 
don't appear to llike to do RMA's.


John

Reliable Internet, LLC wrote:

So I guess it's all or nothing.   Spend 50k and they are your friend.  
Spend $10 and they flip you the bird.


Travis Johnson wrote:

I have been purchasing from Hyperlink for over 6 years. At one time, 
we were buying $50,000 per year in equipment from them. I have never 
had a problem, and in fact just placed an order with them today.


Travis
Microserv

Reliable Internet, LLC wrote:

Great feedback John.  I always wonder about these other people 
(posts on dsl reports), but I know you're honest and I believe you.  
I have ordered from them 3 or 4 times and all went well, but I also 
never got that warm fuzzy felling from them.  I will stay away 
forever now.


Brian

John Scrivner wrote:

We ordered some antennas that did not work out for us from 
Hyperlink. We asked if we could pay a restocking fee and return 
them. They were very evasive, just as outlined in the DSL Reports 
remarks. They eventually said they would allow a return but only 
for credit for future purchases. They also said after asking to do 
the return at the same time as a new order to use the credit that 
we were now blacklisted by them which means we can never buy from 
them again. This was our first and only experience with Hypelrink. 
I believe this makes them the worst vendor I have ever seen in my 
life. (Except for the RBOCs of course!) Buyer beware.

Scriv


Jory Privett wrote:

I ordered some parts from them last week.  The arrived on time and 
just what I ordered.


Jory Privett
WCCS

- Original Message - From: "Reliable Internet, LLC" 
<[EMAIL PROTECTED]>
To: "Conversations over a new WISP Trade Organization" 


Sent: Wednesday, November 23, 2005 9:14 AM
Subject: [WISPA] Trouble in Hyperlink land?


http://www.dslreports.com/forum/remark,14859535

FYI
Anyone else getting screwed around by them?  If their being stupid 
maybe

they need to be avoided.

Brian
 



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Re: [WISPA] Trouble in Hyperlink land?

2005-11-25 Thread Bob Moldashel
OK...This thread should be closed.  



We have beat this to death. Please take it off list if you wish to continue.

Tnx.

-B-

--
Bob Moldashel
Lakeland Communications, Inc.
Broadband Deployment Group
1350 Lincoln Avenue
Holbrook, New York 11741 USA
800-479-9195 Toll Free US & Canada
631-585-5558 Fax
516-551-1131 Cell

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Re: [WISPA] Trouble in Hyperlink land?

2005-11-24 Thread Blair Davis
I don't know about that  We spend $500-700 with them every 6-8 
weeks  Not a big account...


I'd be happy to put you in touch with my sales rep at Hyperlink to see 
if he could straighten out your concerns with them...


Note, I am not affiliated with Hyperlink in any way beyond being a 
satisfied customer of theirs.


--

Blair Davis
West Michigan Wireless ISP
269-686-8648



Reliable Internet, LLC wrote:

So I guess it's all or nothing.   Spend 50k and they are your friend.  
Spend $10 and they flip you the bird.


Travis Johnson wrote:

I have been purchasing from Hyperlink for over 6 years. At one time, 
we were buying $50,000 per year in equipment from them. I have never 
had a problem, and in fact just placed an order with them today.


Travis
Microserv

Reliable Internet, LLC wrote:

Great feedback John.  I always wonder about these other people 
(posts on dsl reports), but I know you're honest and I believe you.  
I have ordered from them 3 or 4 times and all went well, but I also 
never got that warm fuzzy felling from them.  I will stay away 
forever now.


Brian

John Scrivner wrote:

We ordered some antennas that did not work out for us from 
Hyperlink. We asked if we could pay a restocking fee and return 
them. They were very evasive, just as outlined in the DSL Reports 
remarks. They eventually said they would allow a return but only 
for credit for future purchases. They also said after asking to do 
the return at the same time as a new order to use the credit that 
we were now blacklisted by them which means we can never buy from 
them again. This was our first and only experience with Hypelrink. 
I believe this makes them the worst vendor I have ever seen in my 
life. (Except for the RBOCs of course!) Buyer beware.

Scriv


Jory Privett wrote:

I ordered some parts from them last week.  The arrived on time and 
just what I ordered.


Jory Privett
WCCS

- Original Message - From: "Reliable Internet, LLC" 
<[EMAIL PROTECTED]>
To: "Conversations over a new WISP Trade Organization" 


Sent: Wednesday, November 23, 2005 9:14 AM
Subject: [WISPA] Trouble in Hyperlink land?


http://www.dslreports.com/forum/remark,14859535

FYI
Anyone else getting screwed around by them?  If their being stupid 
maybe

they need to be avoided.

Brian
 


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Re: [WISPA] Trouble in Hyperlink land?

2005-11-24 Thread Blair Davis

I'm not sure I agree with you...

We spend about $500-700 with them every 6-8 weeks on their DB-24 2.4GHz 
grid antennas.  Not a large account, by any standards.


Never had a problem.

However, I could put you in touch with my Hyperlink sales rep.  I'm sure 
he would make it right.


Note, I am not affiliated with Hyperlink beyond being a satisfied customer.

--

Blair Davis
West Michigan Wireless ISP
269-686-8648


Reliable Internet, LLC wrote:

So I guess it's all or nothing.   Spend 50k and they are your friend.  
Spend $10 and they flip you the bird.


Travis Johnson wrote:

I have been purchasing from Hyperlink for over 6 years. At one time, 
we were buying $50,000 per year in equipment from them. I have never 
had a problem, and in fact just placed an order with them today.


Travis
Microserv

Reliable Internet, LLC wrote:

Great feedback John.  I always wonder about these other people 
(posts on dsl reports), but I know you're honest and I believe you.  
I have ordered from them 3 or 4 times and all went well, but I also 
never got that warm fuzzy felling from them.  I will stay away 
forever now.


Brian

John Scrivner wrote:

We ordered some antennas that did not work out for us from 
Hyperlink. We asked if we could pay a restocking fee and return 
them. They were very evasive, just as outlined in the DSL Reports 
remarks. They eventually said they would allow a return but only 
for credit for future purchases. They also said after asking to do 
the return at the same time as a new order to use the credit that 
we were now blacklisted by them which means we can never buy from 
them again. This was our first and only experience with Hypelrink. 
I believe this makes them the worst vendor I have ever seen in my 
life. (Except for the RBOCs of course!) Buyer beware.

Scriv


Jory Privett wrote:

I ordered some parts from them last week.  The arrived on time and 
just what I ordered.


Jory Privett
WCCS

- Original Message - From: "Reliable Internet, LLC" 
<[EMAIL PROTECTED]>
To: "Conversations over a new WISP Trade Organization" 


Sent: Wednesday, November 23, 2005 9:14 AM
Subject: [WISPA] Trouble in Hyperlink land?


http://www.dslreports.com/forum/remark,14859535

FYI
Anyone else getting screwed around by them?  If their being stupid 
maybe

they need to be avoided.

Brian
 


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Re: [WISPA] Trouble in Hyperlink land?

2005-11-24 Thread A. Huppenthal
Likewise, we've never been mis-shipped, and have been able to track 
shipments for critical delivery. Our downside experience was that they 
sometimes were somewhat slow in getting product out and you have to, as 
usual, check shipping costs. Good product, decent prices, predictable 
delivery - our experience. We've bought their products since the late 
90's - great stick antennas.


Travis Johnson wrote:

I have been purchasing from Hyperlink for over 6 years. At one time, 
we were buying $50,000 per year in equipment from them. I have never 
had a problem, and in fact just placed an order with them today.


Travis
Microserv

Reliable Internet, LLC wrote:

Great feedback John.  I always wonder about these other people (posts 
on dsl reports), but I know you're honest and I believe you.  I have 
ordered from them 3 or 4 times and all went well, but I also never 
got that warm fuzzy felling from them.  I will stay away forever now.


Brian

John Scrivner wrote:

We ordered some antennas that did not work out for us from 
Hyperlink. We asked if we could pay a restocking fee and return 
them. They were very evasive, just as outlined in the DSL Reports 
remarks. They eventually said they would allow a return but only for 
credit for future purchases. They also said after asking to do the 
return at the same time as a new order to use the credit that we 
were now blacklisted by them which means we can never buy from them 
again. This was our first and only experience with Hypelrink. I 
believe this makes them the worst vendor I have ever seen in my 
life. (Except for the RBOCs of course!) Buyer beware.

Scriv


Jory Privett wrote:

I ordered some parts from them last week.  The arrived on time and 
just what I ordered.


Jory Privett
WCCS

- Original Message - From: "Reliable Internet, LLC" 
<[EMAIL PROTECTED]>
To: "Conversations over a new WISP Trade Organization" 


Sent: Wednesday, November 23, 2005 9:14 AM
Subject: [WISPA] Trouble in Hyperlink land?


http://www.dslreports.com/forum/remark,14859535

FYI
Anyone else getting screwed around by them?  If their being stupid 
maybe

they need to be avoided.

Brian
 



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Re: [WISPA] Trouble in Hyperlink land?

2005-11-24 Thread Travis Johnson
My recent purchase was for $210. I haven't purchased from them for over 
a year before yesterday. No problems. Print the PO, fax it over, get 
confirmation via email. :)


Travis
Microserv

Reliable Internet, LLC wrote:

So I guess it's all or nothing.   Spend 50k and they are your friend.  
Spend $10 and they flip you the bird.


Travis Johnson wrote:

I have been purchasing from Hyperlink for over 6 years. At one time, 
we were buying $50,000 per year in equipment from them. I have never 
had a problem, and in fact just placed an order with them today.


Travis
Microserv

Reliable Internet, LLC wrote:

Great feedback John.  I always wonder about these other people 
(posts on dsl reports), but I know you're honest and I believe you.  
I have ordered from them 3 or 4 times and all went well, but I also 
never got that warm fuzzy felling from them.  I will stay away 
forever now.


Brian

John Scrivner wrote:

We ordered some antennas that did not work out for us from 
Hyperlink. We asked if we could pay a restocking fee and return 
them. They were very evasive, just as outlined in the DSL Reports 
remarks. They eventually said they would allow a return but only 
for credit for future purchases. They also said after asking to do 
the return at the same time as a new order to use the credit that 
we were now blacklisted by them which means we can never buy from 
them again. This was our first and only experience with Hypelrink. 
I believe this makes them the worst vendor I have ever seen in my 
life. (Except for the RBOCs of course!) Buyer beware.

Scriv


Jory Privett wrote:

I ordered some parts from them last week.  The arrived on time and 
just what I ordered.


Jory Privett
WCCS

- Original Message - From: "Reliable Internet, LLC" 
<[EMAIL PROTECTED]>
To: "Conversations over a new WISP Trade Organization" 


Sent: Wednesday, November 23, 2005 9:14 AM
Subject: [WISPA] Trouble in Hyperlink land?


http://www.dslreports.com/forum/remark,14859535

FYI
Anyone else getting screwed around by them?  If their being stupid 
maybe

they need to be avoided.

Brian
 


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Re: [WISPA] Trouble in Hyperlink land?

2005-11-24 Thread John Scrivner
I think we have given this thread enough information for people to make 
up their own minds on how to proceed with Hyperlink. Let's not beat them 
to death. It looks like most people have had good luck with them. Let's 
leave it at that for now I think.

Thanks guys,
Scriv

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Re: [WISPA] Trouble in Hyperlink land?

2005-11-24 Thread Reliable Internet, LLC
So I guess it's all or nothing.   Spend 50k and they are your friend.  
Spend $10 and they flip you the bird.


Travis Johnson wrote:

I have been purchasing from Hyperlink for over 6 years. At one time, 
we were buying $50,000 per year in equipment from them. I have never 
had a problem, and in fact just placed an order with them today.


Travis
Microserv

Reliable Internet, LLC wrote:

Great feedback John.  I always wonder about these other people (posts 
on dsl reports), but I know you're honest and I believe you.  I have 
ordered from them 3 or 4 times and all went well, but I also never 
got that warm fuzzy felling from them.  I will stay away forever now.


Brian

John Scrivner wrote:

We ordered some antennas that did not work out for us from 
Hyperlink. We asked if we could pay a restocking fee and return 
them. They were very evasive, just as outlined in the DSL Reports 
remarks. They eventually said they would allow a return but only for 
credit for future purchases. They also said after asking to do the 
return at the same time as a new order to use the credit that we 
were now blacklisted by them which means we can never buy from them 
again. This was our first and only experience with Hypelrink. I 
believe this makes them the worst vendor I have ever seen in my 
life. (Except for the RBOCs of course!) Buyer beware.

Scriv


Jory Privett wrote:

I ordered some parts from them last week.  The arrived on time and 
just what I ordered.


Jory Privett
WCCS

- Original Message - From: "Reliable Internet, LLC" 
<[EMAIL PROTECTED]>
To: "Conversations over a new WISP Trade Organization" 


Sent: Wednesday, November 23, 2005 9:14 AM
Subject: [WISPA] Trouble in Hyperlink land?


http://www.dslreports.com/forum/remark,14859535

FYI
Anyone else getting screwed around by them?  If their being stupid 
maybe

they need to be avoided.

Brian
 


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Re: [WISPA] Trouble in Hyperlink land?

2005-11-24 Thread Ron Wallace
Happy Thanksgiving, Scriv.  

I always thought you were thoughtful and politically correct ;-).  I'm 
just glad to know someone else sticks their foot in it once in a 
while.  

I often engage my mouth before my brain, too often.

Ron Wallace

 Original message 
>Date: Wed, 23 Nov 2005 23:41:52 -0600
>From: John Scrivner <[EMAIL PROTECTED]>  
>Subject: Re: [WISPA] Trouble in Hyperlink land?  
>To: WISPA General List 
>
>I am not trying to start any vendor problems here. I was simply 
sharing 
>my personal experience. Maybe someone there just did not like my 
>purchasing guy. I don't know. I do know that I have never been 
>"blacklisted" by anyone else in my 40 years on earth. I guess since 
this 
>was our first buying experience and we were looking for a way to 
return 
>the product they assumed we were a bunch of deadbeats. I really do not 
>know. I would not have even responded to this thread had I not had a 
>similar experience to the person who was complaining on the DSL 
Reports.
>
>I am sure that Hyperlink has many happy customers or they would have 
>gone out of business long ago. I get the impression that someone at 
the 
>company has the task of minimizing returns and is being over-zealous. 
>Whatever the case, I probably should have just kept my mouth shut. I 
>have no further dealings with them but wish them all the best. It 
sounds 
>like some of you have a good relationship and I do not wish to harm 
that.
>Scriv
>
>
>Travis Johnson wrote:
>
>> I have been purchasing from Hyperlink for over 6 years. At one time, 
>> we were buying $50,000 per year in equipment from them. I have never 
>> had a problem, and in fact just placed an order with them today.
>>
>> Travis
>> Microserv
>>
>> Reliable Internet, LLC wrote:
>>
>>> Great feedback John.  I always wonder about these other people 
(posts 
>>> on dsl reports), but I know you're honest and I believe you.  I 
have 
>>> ordered from them 3 or 4 times and all went well, but I also never 
>>> got that warm fuzzy felling from them.  I will stay away forever 
now.
>>>
>>> Brian
>>>
>>> John Scrivner wrote:
>>>
>>>> We ordered some antennas that did not work out for us from 
>>>> Hyperlink. We asked if we could pay a restocking fee and return 
>>>> them. They were very evasive, just as outlined in the DSL Reports 
>>>> remarks. They eventually said they would allow a return but only 
for 
>>>> credit for future purchases. They also said after asking to do the 
>>>> return at the same time as a new order to use the credit that we 
>>>> were now blacklisted by them which means we can never buy from 
them 
>>>> again. This was our first and only experience with Hypelrink. I 
>>>> believe this makes them the worst vendor I have ever seen in my 
>>>> life. (Except for the RBOCs of course!) Buyer beware.
>>>> Scriv
>>>>
>>>>
>>>> Jory Privett wrote:
>>>>
>>>>> I ordered some parts from them last week.  The arrived on time 
and 
>>>>> just what I ordered.
>>>>>
>>>>> Jory Privett
>>>>> WCCS
>>>>>
>>>>> - Original Message - From: "Reliable Internet, LLC" 
>>>>> <[EMAIL PROTECTED]>
>>>>> To: "Conversations over a new WISP Trade Organization" 
>>>>> 
>>>>> Sent: Wednesday, November 23, 2005 9:14 AM
>>>>> Subject: [WISPA] Trouble in Hyperlink land?
>>>>>
>>>>>
>>>>> http://www.dslreports.com/forum/remark,14859535
>>>>>
>>>>> FYI
>>>>> Anyone else getting screwed around by them?  If their being 
stupid 
>>>>> maybe
>>>>> they need to be avoided.
>>>>>
>>>>> Brian
>>>>>  
>>>>>
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Ron Wallace
Hahnron, Inc.
220 S. Jackson St.
Addison, MI 49220

Phone:  (517) 547-8410
Mobile:  (517) 605-4542
e-mail:   [EMAIL PROTECTED]
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Re: [WISPA] Trouble in Hyperlink land?

2005-11-23 Thread John Scrivner
I am not trying to start any vendor problems here. I was simply sharing 
my personal experience. Maybe someone there just did not like my 
purchasing guy. I don't know. I do know that I have never been 
"blacklisted" by anyone else in my 40 years on earth. I guess since this 
was our first buying experience and we were looking for a way to return 
the product they assumed we were a bunch of deadbeats. I really do not 
know. I would not have even responded to this thread had I not had a 
similar experience to the person who was complaining on the DSL Reports.


I am sure that Hyperlink has many happy customers or they would have 
gone out of business long ago. I get the impression that someone at the 
company has the task of minimizing returns and is being over-zealous. 
Whatever the case, I probably should have just kept my mouth shut. I 
have no further dealings with them but wish them all the best. It sounds 
like some of you have a good relationship and I do not wish to harm that.

Scriv


Travis Johnson wrote:

I have been purchasing from Hyperlink for over 6 years. At one time, 
we were buying $50,000 per year in equipment from them. I have never 
had a problem, and in fact just placed an order with them today.


Travis
Microserv

Reliable Internet, LLC wrote:

Great feedback John.  I always wonder about these other people (posts 
on dsl reports), but I know you're honest and I believe you.  I have 
ordered from them 3 or 4 times and all went well, but I also never 
got that warm fuzzy felling from them.  I will stay away forever now.


Brian

John Scrivner wrote:

We ordered some antennas that did not work out for us from 
Hyperlink. We asked if we could pay a restocking fee and return 
them. They were very evasive, just as outlined in the DSL Reports 
remarks. They eventually said they would allow a return but only for 
credit for future purchases. They also said after asking to do the 
return at the same time as a new order to use the credit that we 
were now blacklisted by them which means we can never buy from them 
again. This was our first and only experience with Hypelrink. I 
believe this makes them the worst vendor I have ever seen in my 
life. (Except for the RBOCs of course!) Buyer beware.

Scriv


Jory Privett wrote:

I ordered some parts from them last week.  The arrived on time and 
just what I ordered.


Jory Privett
WCCS

- Original Message - From: "Reliable Internet, LLC" 
<[EMAIL PROTECTED]>
To: "Conversations over a new WISP Trade Organization" 


Sent: Wednesday, November 23, 2005 9:14 AM
Subject: [WISPA] Trouble in Hyperlink land?


http://www.dslreports.com/forum/remark,14859535

FYI
Anyone else getting screwed around by them?  If their being stupid 
maybe

they need to be avoided.

Brian
 


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Re: [WISPA] Trouble in Hyperlink land?

2005-11-23 Thread Travis Johnson
I have been purchasing from Hyperlink for over 6 years. At one time, we 
were buying $50,000 per year in equipment from them. I have never had a 
problem, and in fact just placed an order with them today.


Travis
Microserv

Reliable Internet, LLC wrote:

Great feedback John.  I always wonder about these other people (posts 
on dsl reports), but I know you're honest and I believe you.  I have 
ordered from them 3 or 4 times and all went well, but I also never got 
that warm fuzzy felling from them.  I will stay away forever now.


Brian

John Scrivner wrote:

We ordered some antennas that did not work out for us from Hyperlink. 
We asked if we could pay a restocking fee and return them. They were 
very evasive, just as outlined in the DSL Reports remarks. They 
eventually said they would allow a return but only for credit for 
future purchases. They also said after asking to do the return at the 
same time as a new order to use the credit that we were now 
blacklisted by them which means we can never buy from them again. 
This was our first and only experience with Hypelrink. I believe this 
makes them the worst vendor I have ever seen in my life. (Except for 
the RBOCs of course!) Buyer beware.

Scriv


Jory Privett wrote:

I ordered some parts from them last week.  The arrived on time and 
just what I ordered.


Jory Privett
WCCS

- Original Message - From: "Reliable Internet, LLC" 
<[EMAIL PROTECTED]>
To: "Conversations over a new WISP Trade Organization" 


Sent: Wednesday, November 23, 2005 9:14 AM
Subject: [WISPA] Trouble in Hyperlink land?


http://www.dslreports.com/forum/remark,14859535

FYI
Anyone else getting screwed around by them?  If their being stupid 
maybe

they need to be avoided.

Brian
 


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Re: [WISPA] Trouble in Hyperlink land?

2005-11-23 Thread Reliable Internet, LLC
Great feedback John.  I always wonder about these other people (posts on 
dsl reports), but I know you're honest and I believe you.  I have 
ordered from them 3 or 4 times and all went well, but I also never got 
that warm fuzzy felling from them.  I will stay away forever now.


Brian

John Scrivner wrote:

We ordered some antennas that did not work out for us from Hyperlink. 
We asked if we could pay a restocking fee and return them. They were 
very evasive, just as outlined in the DSL Reports remarks. They 
eventually said they would allow a return but only for credit for 
future purchases. They also said after asking to do the return at the 
same time as a new order to use the credit that we were now 
blacklisted by them which means we can never buy from them again. This 
was our first and only experience with Hypelrink. I believe this makes 
them the worst vendor I have ever seen in my life. (Except for the 
RBOCs of course!) Buyer beware.

Scriv


Jory Privett wrote:

I ordered some parts from them last week.  The arrived on time and 
just what I ordered.


Jory Privett
WCCS

- Original Message - From: "Reliable Internet, LLC" 
<[EMAIL PROTECTED]>
To: "Conversations over a new WISP Trade Organization" 


Sent: Wednesday, November 23, 2005 9:14 AM
Subject: [WISPA] Trouble in Hyperlink land?


http://www.dslreports.com/forum/remark,14859535

FYI
Anyone else getting screwed around by them?  If their being stupid maybe
they need to be avoided.

Brian
 


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Re: [WISPA] Trouble in Hyperlink land?

2005-11-23 Thread Blair Davis
I buy my grid antennas from them.  I also have quite a few of their amps 
in service.


Never had a problem.  My sales guy is Neil. 

I know nothing about their e-store, as I call and speak to a live person 
at Hyperlink when I want things.


But, I do this with all my suppliers.

We have a long standing, 5 year relationship with them.

 John Scrivner wrote:

We ordered some antennas that did not work out for us from Hyperlink. 
We asked if we could pay a restocking fee and return them. They were 
very evasive, just as outlined in the DSL Reports remarks. They 
eventually said they would allow a return but only for credit for 
future purchases. They also said after asking to do the return at the 
same time as a new order to use the credit that we were now 
blacklisted by them which means we can never buy from them again. This 
was our first and only experience with Hypelrink. I believe this makes 
them the worst vendor I have ever seen in my life. (Except for the 
RBOCs of course!) Buyer beware.

Scriv


Jory Privett wrote:

I ordered some parts from them last week.  The arrived on time and 
just what I ordered.


Jory Privett
WCCS

- Original Message - From: "Reliable Internet, LLC" 
<[EMAIL PROTECTED]>
To: "Conversations over a new WISP Trade Organization" 


Sent: Wednesday, November 23, 2005 9:14 AM
Subject: [WISPA] Trouble in Hyperlink land?


http://www.dslreports.com/forum/remark,14859535

FYI
Anyone else getting screwed around by them?  If their being stupid maybe
they need to be avoided.

Brian
 




--
Blair Davis

AOL IM Screen Name --  Theory240

West Michigan Wireless ISP
269-686-8648

A division of:
Camp Communication Services, INC

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Re: [WISPA] Trouble in Hyperlink land?

2005-11-23 Thread John Scrivner
We ordered some antennas that did not work out for us from Hyperlink. We 
asked if we could pay a restocking fee and return them. They were very 
evasive, just as outlined in the DSL Reports remarks. They eventually 
said they would allow a return but only for credit for future purchases. 
They also said after asking to do the return at the same time as a new 
order to use the credit that we were now blacklisted by them which means 
we can never buy from them again. This was our first and only experience 
with Hypelrink. I believe this makes them the worst vendor I have ever 
seen in my life. (Except for the RBOCs of course!) Buyer beware.

Scriv


Jory Privett wrote:

I ordered some parts from them last week.  The arrived on time and just what 
I ordered.


Jory Privett
WCCS

- Original Message - 
From: "Reliable Internet, LLC" <[EMAIL PROTECTED]>

To: "Conversations over a new WISP Trade Organization" 
Sent: Wednesday, November 23, 2005 9:14 AM
Subject: [WISPA] Trouble in Hyperlink land?


http://www.dslreports.com/forum/remark,14859535

FYI
Anyone else getting screwed around by them?  If their being stupid maybe
they need to be avoided.

Brian
 


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Re: [WISPA] Trouble in Hyperlink land?

2005-11-23 Thread Jory Privett
I ordered some parts from them last week.  The arrived on time and just what 
I ordered.

Jory Privett
WCCS

- Original Message - 
From: "Reliable Internet, LLC" <[EMAIL PROTECTED]>
To: "Conversations over a new WISP Trade Organization" 
Sent: Wednesday, November 23, 2005 9:14 AM
Subject: [WISPA] Trouble in Hyperlink land?


http://www.dslreports.com/forum/remark,14859535

FYI
Anyone else getting screwed around by them?  If their being stupid maybe
they need to be avoided.

Brian
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[WISPA] Trouble in Hyperlink land?

2005-11-23 Thread Reliable Internet, LLC

http://www.dslreports.com/forum/remark,14859535

FYI
Anyone else getting screwed around by them?  If their being stupid maybe 
they need to be avoided.


Brian
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