[WISPA] What do you charge for a wireless router setup?
I was thinking a $35 fee for on site setup. A $20 fee if they brought the router in within 48 hrs of the scheduled installation date. Is this appropriate? What are the rest of you doing? Thanks, Pat WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] What do you charge for a wireless router setup?
Pat O'Connor wrote: I was thinking a $35 fee for on site setup. A $20 fee if they brought the router in within 48 hrs of the scheduled installation date. Is this appropriate? What are the rest of you doing? If you bring the router into the office, it's free. Honestly, takes a tech five minutes to do, and it's goodwill. If you insist on having it done on-site, we charge our standard truck-roll fee. David Smith MVN.net WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] What do you charge for a wireless router setup?
Have you seen what geeksquad charges? http://www.geeksquad.com/services/computer/category.aspx?id=2567 Don't sell yourself short. :) ryan Pat O'Connor wrote: I was thinking a $35 fee for on site setup. A $20 fee if they brought the router in within 48 hrs of the scheduled installation date. Is this appropriate? What are the rest of you doing? Thanks, Pat WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] What do you charge for a wireless router setup?
They have to pay for the uniforms and stylish vehicles somehow. ;-) D. Ryan Spott wrote: Have you seen what geeksquad charges? http://www.geeksquad.com/services/computer/category.aspx?id=2567 Don't sell yourself short. :) ryan Pat O'Connor wrote: I was thinking a $35 fee for on site setup. A $20 fee if they brought the router in within 48 hrs of the scheduled installation date. Is this appropriate? What are the rest of you doing? Thanks, Pat WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] What do you charge for a wireless router setup?
Yeah, I know. But after fixing what geeksquad or *shudder* Staples breaks over and over (usually for free because I am easy) I just had to throw that in. My favorite customer quote: IT CAN'T BE BROKEN, IT MUST BE YOUR SERVICE! STAPLES FIXED IT!!! In this case, I was being blamed for a printer not working oh, I plugged it into the USB port to fix it! *sigh* ryan Pat O'Connor wrote: They have to pay for the uniforms and stylish vehicles somehow. ;-) D. Ryan Spott wrote: Have you seen what geeksquad charges? http://www.geeksquad.com/services/computer/category.aspx?id=2567 Don't sell yourself short. :) ryan Pat O'Connor wrote: I was thinking a $35 fee for on site setup. A $20 fee if they brought the router in within 48 hrs of the scheduled installation date. Is this appropriate? What are the rest of you doing? Thanks, Pat WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] What do you charge for a wireless router setup?
Wasn't the GeekSquad working out of the Curcuit City stores? Where are they now? - Original Message From: Pat O'Connor p...@inlandnet.com To: WISPA General List wireless@wispa.org Sent: Tuesday, May 5, 2009 10:30:54 AM Subject: Re: [WISPA] What do you charge for a wireless router setup? They have to pay for the uniforms and stylish vehicles somehow. ;-) D. Ryan Spott wrote: Have you seen what geeksquad charges? http://www.geeksquad.com/services/computer/category.aspx?id=2567 Don't sell yourself short. :) ryan Pat O'Connor wrote: I was thinking a $35 fee for on site setup. A $20 fee if they brought the router in within 48 hrs of the scheduled installation date. Is this appropriate? What are the rest of you doing? Thanks, Pat WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] What do you charge for a wireless router setup?
I believe Best Buy. Don't take your organs to heaven, heaven knows we need them down here! Be an organ donor, sign your donor card today. - Original Message - From: Joe Miller joemiller...@yahoo.com To: WISPA General List wireless@wispa.org Sent: Tuesday, May 05, 2009 12:00 PM Subject: Re: [WISPA] What do you charge for a wireless router setup? Wasn't the GeekSquad working out of the Curcuit City stores? Where are they now? WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] What do you charge for a wireless router setup?
Geek Squad was always Best Buy, Circuit City had something called FireDog IIRC InLine vickie edwards, MPA | Grant Specialist InLine Connections Solutions Through Technology 600 Lakeshore Pkwy Birmingham AL, 35209 205-278-8106 [p] 205-941-1934[f] vedwa...@inline.com www.InLine.com All Quotes from InLine are only valid for 30 days. This message and any attached files may contain confidential information and are intended solely for the message recipient. If you are not the message recipient you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this information is strictly prohibited. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. The sender therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission. If verification is required please request a hard-copy version. From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Blake Bowers Sent: Tuesday, May 05, 2009 12:07 PM To: Joe Miller; WISPA General List Subject: Re: [WISPA] What do you charge for a wireless router setup? I believe Best Buy. Don't take your organs to heaven, heaven knows we need them down here! Be an organ donor, sign your donor card today. - Original Message - From: Joe Miller joemiller...@yahoo.com To: WISPA General List wireless@wispa.org Sent: Tuesday, May 05, 2009 12:00 PM Subject: Re: [WISPA] What do you charge for a wireless router setup? Wasn't the GeekSquad working out of the Curcuit City stores? Where are they now? WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] What do you charge for a wireless router setup?
That's fine, $50/hour + parts to fix it. - Mike Hammett Intelligent Computing Solutions http://www.ics-il.com -- From: Eje Gustafsson e...@wisp-router.com Sent: Tuesday, May 05, 2009 11:02 AM To: 'WISPA General List' wireless@wispa.org Subject: Re: [WISPA] What do you charge for a wireless router setup? Isn't it funny how your responsible for ALL computer issues because you deliver internet access to people? All a sudden if their scanner or printer don't work or even if their monitor don't work it's all a sudden your fault because you deliver internet to them.. I hooked up to your internet 5 months ago and now my printer isn't working right.. You need to fix this because we didn't do anything to the computer it's your internet. *shudder* / Eje -Original Message- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of D. Ryan Spott Sent: Tuesday, May 05, 2009 10:37 AM To: WISPA General List Subject: Re: [WISPA] What do you charge for a wireless router setup? Yeah, I know. But after fixing what geeksquad or *shudder* Staples breaks over and over (usually for free because I am easy) I just had to throw that in. My favorite customer quote: IT CAN'T BE BROKEN, IT MUST BE YOUR SERVICE! STAPLES FIXED IT!!! In this case, I was being blamed for a printer not working oh, I plugged it into the USB port to fix it! *sigh* ryan Pat O'Connor wrote: They have to pay for the uniforms and stylish vehicles somehow. ;-) D. Ryan Spott wrote: Have you seen what geeksquad charges? http://www.geeksquad.com/services/computer/category.aspx?id=2567 Don't sell yourself short. :) ryan Pat O'Connor wrote: I was thinking a $35 fee for on site setup. A $20 fee if they brought the router in within 48 hrs of the scheduled installation date. Is this appropriate? What are the rest of you doing? Thanks, Pat WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] What do you charge for a wireless router setup?
GeekSquad is Best Buy. Fire Dog was Circuit City. - Mike Hammett Intelligent Computing Solutions http://www.ics-il.com -- From: Joe Miller joemiller...@yahoo.com Sent: Tuesday, May 05, 2009 12:00 PM To: WISPA General List wireless@wispa.org Subject: Re: [WISPA] What do you charge for a wireless router setup? Wasn't the GeekSquad working out of the Curcuit City stores? Where are they now? - Original Message From: Pat O'Connor p...@inlandnet.com To: WISPA General List wireless@wispa.org Sent: Tuesday, May 5, 2009 10:30:54 AM Subject: Re: [WISPA] What do you charge for a wireless router setup? They have to pay for the uniforms and stylish vehicles somehow. ;-) D. Ryan Spott wrote: Have you seen what geeksquad charges? http://www.geeksquad.com/services/computer/category.aspx?id=2567 Don't sell yourself short. :) ryan Pat O'Connor wrote: I was thinking a $35 fee for on site setup. A $20 fee if they brought the router in within 48 hrs of the scheduled installation date. Is this appropriate? What are the rest of you doing? Thanks, Pat WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] What do you charge for a wireless router setup?
If you setup a router, it's pretty much a guarantee that you'll be setting up a couple notebooks and a PC as well. Perhaps also a tivo, xbox, ps3, ipod touch, printer, and who knows what else. You should also provide good documentation, because you're on the hook whenever they want to add something, or take their notebook somewhere else, bring it back, and wonder why it doesn't work. $35 is fine for a high school student to charge for an onsite setup, but not for a business that customers might have high technical expectations of. On Tue, May 05, 2009 at 08:22:37AM -0700, Pat O'Connor wrote: I was thinking a $35 fee for on site setup. A $20 fee if they brought the router in within 48 hrs of the scheduled installation date. Is this appropriate? What are the rest of you doing? Thanks, Pat WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ -- /* Jason Philbrook | Midcoast Internet Solutions - Wireless and DSL KB1IOJ| Broadband Internet Access, Dialup, and Hosting http://f64.nu/ | for Midcoast Mainehttp://www.midcoast.com/ */ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] What do you charge for a wireless router setup?
Nope. Best Buy and they are still there. Circuit city called their Geek Squad copy cat service Firedog. But was to little and to late. Plus Best Buy made a better job on pushing and advertising their Geek squad plus had a better name and gimmick if you ask me that made them stick better then Firedog (kinda stupid name if you ask me. Name didn't really reflect what they did and stood for IMO). /Eje Sent via BlackBerry from T-Mobile -Original Message- From: Joe Miller joemiller...@yahoo.com Date: Tue, 5 May 2009 10:00:38 To: WISPA General Listwireless@wispa.org Subject: Re: [WISPA] What do you charge for a wireless router setup? Wasn't the GeekSquad working out of the Curcuit City stores? Where are they now? - Original Message From: Pat O'Connor p...@inlandnet.com To: WISPA General List wireless@wispa.org Sent: Tuesday, May 5, 2009 10:30:54 AM Subject: Re: [WISPA] What do you charge for a wireless router setup? They have to pay for the uniforms and stylish vehicles somehow. ;-) D. Ryan Spott wrote: Have you seen what geeksquad charges? http://www.geeksquad.com/services/computer/category.aspx?id=2567 Don't sell yourself short. :) ryan Pat O'Connor wrote: I was thinking a $35 fee for on site setup. A $20 fee if they brought the router in within 48 hrs of the scheduled installation date. Is this appropriate? What are the rest of you doing? Thanks, Pat WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] What do you charge for a wireless router setup?
If the router is there at the time of the install, we do it for free... Pat O'Connor wrote: I was thinking a $35 fee for on site setup. A $20 fee if they brought the router in within 48 hrs of the scheduled installation date. Is this appropriate? What are the rest of you doing? Thanks, Pat WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] What do you charge for a wireless router setup?
We don't charge to set it up, if the purchase it to install with the wireless installation. We charge $10.00 to setup one they at install or if they bring it to us. Otherwise, standard $60.00/hr on-site fees apply. As someone else said, documentation is critical. We keep a copy of the security key and password at the office because we get several calls a month, I just bought a laptop and it wants to know the security key. Pat O'Connor wrote: I was thinking a $35 fee for on site setup. A $20 fee if they brought the router in within 48 hrs of the scheduled installation date. Is this appropriate? What are the rest of you doing? Thanks, Pat WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ No virus found in this incoming message. Checked by AVG - www.avg.com Version: 8.5.325 / Virus Database: 270.12.18/2098 - Release Date: 05/05/09 08:05:00 -- Scott Reed Sr. Systems Engineer GAB Midwest 1-800-363-1544 x4000 Cell: 260-273-7239 WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] What do you charge for a wireless router setup?
Same here. Free if they provide it. $75 including router is we do it. Why, because we want it secured so the neighbors can't have my service for free, so we can password it so they can't screw it up, and we also turn on remote management so we can help them remotely if we want to. I watch the internet and by 10-20 dollar refurb wireless routers and I think I make out pretty good. And for the ones that die, we replace them no questions asked for the first year (because they are refurb) Brian Blair Davis wrote: If the router is there at the time of the install, we do it for free... Pat O'Connor wrote: I was thinking a $35 fee for on site setup. A $20 fee if they brought the router in within 48 hrs of the scheduled installation date. Is this appropriate? What are the rest of you doing? Thanks, Pat WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] What do you charge for a wireless router setup?
Guys... Don't do anything for free. Bill them for it, and discount that price from the bill, but don't say free or no charge. Customers will never appreciate Free unless they are made aware that thing they got for Free had a value. 1Install router49.95 1Discount per Tom -49.95 Total 0 Now, they feel like you really took care of them, and that FREE has a real value. Don't take your organs to heaven, heaven knows we need them down here! Be an organ donor, sign your donor card today. - Original Message - From: Brian Rohrbacher br...@reliableinter.net To: WISPA General List wireless@wispa.org Sent: Tuesday, May 05, 2009 3:57 PM Subject: Re: [WISPA] What do you charge for a wireless router setup? Same here. Free if they provide it. $75 including router is we do it. Why, because we want it secured so the neighbors can't have my service for free, so we can password it so they can't screw it up, and we also turn on remote management so we can help them remotely if we want to. I watch the internet and by 10-20 dollar refurb wireless routers and I think I make out pretty good. And for the ones that die, we replace them no questions asked for the first year (because they are refurb) Brian Blair Davis wrote: If the router is there at the time of the install, we do it for free... Pat O'Connor wrote: I was thinking a $35 fee for on site setup. A $20 fee if they brought the router in within 48 hrs of the scheduled installation date. Is this appropriate? What are the rest of you doing? Thanks, Pat WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ -- WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] What do you charge for a wireless router setup?
We provide a wireless router for free as part of the install. We started doing that over 5 years ago. We also setup all their computers (either cable or wireless) for free (except the cost of the wireless USB adapters). That's what makes us different than the cableco or telco. :) Travis Microserv Brian Rohrbacher wrote: Same here. Free if they provide it. $75 including router is we do it. Why, because we want it secured so the neighbors can't have my service for free, so we can password it so they can't screw it up, and we also turn on remote management so we can help them remotely if we want to. I watch the internet and by 10-20 dollar refurb wireless routers and I think I make out pretty good. And for the ones that die, we replace them no questions asked for the first year (because they are refurb) Brian Blair Davis wrote: If the router is there at the time of the install, we do it for free... Pat O'Connor wrote: I was thinking a $35 fee for on site setup. A $20 fee if they brought the router in within 48 hrs of the scheduled installation date. Is this appropriate? What are the rest of you doing? Thanks, Pat WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] What do you charge for a wireless router setup?
Agreed, We do the same. It didn't take long to realize that our support was easier with a consistent brand in place, and kowing they were configured by a pro quickly at install time, instead of timely on a tech support phone call. Its factored into the flat rate price, automatically. When we get onsite, If the customer already has a router in place, and it meets our standard and known working, we will usually credit them $40, and provide free install of it. They deserve choice of router, we just want to make sure our installers aren;t held up, and that the customer already preapproved the cost for the installer to install our supplied routers if that is what we determine that we need to do. Tom DeReggi RapidDSL Wireless, Inc IntAirNet- Fixed Wireless Broadband - Original Message - From: Travis Johnson To: WISPA General List Sent: Tuesday, May 05, 2009 5:16 PM Subject: Re: [WISPA] What do you charge for a wireless router setup? We provide a wireless router for free as part of the install. We started doing that over 5 years ago. We also setup all their computers (either cable or wireless) for free (except the cost of the wireless USB adapters). That's what makes us different than the cableco or telco. :) Travis Microserv Brian Rohrbacher wrote: Same here. Free if they provide it. $75 including router is we do it. Why, because we want it secured so the neighbors can't have my service for free, so we can password it so they can't screw it up, and we also turn on remote management so we can help them remotely if we want to. I watch the internet and by 10-20 dollar refurb wireless routers and I think I make out pretty good. And for the ones that die, we replace them no questions asked for the first year (because they are refurb) Brian Blair Davis wrote: If the router is there at the time of the install, we do it for free... Pat O'Connor wrote: I was thinking a $35 fee for on site setup. A $20 fee if they brought the router in within 48 hrs of the scheduled installation date. Is this appropriate? What are the rest of you doing? Thanks, Pat WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ -- WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ -- WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] What do you charge for a wireless router setup?
Free if they bring it in. Free to try to talk them through it on phone. If they can wait tell we are in there area and have time just a small charge. Special trip equals service call. Never sell routers anymore if we can help it! Nothing like selling one to someone 30 miles away and when it quits you have to drive 30 miles and swap it on the spot. Ugh. Matt I was thinking a $35 fee for on site setup. A $20 fee if they brought the router in within 48 hrs of the scheduled installation date. Is this appropriate? What are the rest of you doing? WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] What do you charge for a wireless router setup?
Ya know - I used to think that way but then I realized I was doing that all the time and not taking care of the necessary things including my family. NOBODY should complain about someone charging fair market value for their time. Furthermore, you can forget the goodwill bit - as soon as someone offers cheaper they'll switch. There is NO loyalty in this business. If you think so, good luck! -RickG On Tue, May 5, 2009 at 11:29 AM, David E. Smith d...@mvn.net wrote: Pat O'Connor wrote: I was thinking a $35 fee for on site setup. A $20 fee if they brought the router in within 48 hrs of the scheduled installation date. Is this appropriate? What are the rest of you doing? If you bring the router into the office, it's free. Honestly, takes a tech five minutes to do, and it's goodwill. If you insist on having it done on-site, we charge our standard truck-roll fee. David Smith MVN.net WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] What do you charge for a wireless router setup?
same here Scott Carullo Brevard Wireless 321-205-1100 x102 Original Message From: Travis Johnson t...@ida.net Sent: Tuesday, May 05, 2009 5:16 PM To: WISPA General List wireless@wispa.org Subject: Re: [WISPA] What do you charge for a wireless router setup? WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] What do you charge for a wireless router setup?
We just set them up at the time of install. If they get a router later we'll help over the phone. If we have to go there it's a standard $50 service call. marlon - Original Message - From: Pat O'Connor p...@inlandnet.com To: WISPA General List wireless@wispa.org Sent: Tuesday, May 05, 2009 8:22 AM Subject: [WISPA] What do you charge for a wireless router setup? I was thinking a $35 fee for on site setup. A $20 fee if they brought the router in within 48 hrs of the scheduled installation date. Is this appropriate? What are the rest of you doing? Thanks, Pat WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
