RE: iPad spontaneous reboots?

2011-03-11 Thread Osborne, Bruce W
Apple iOS 4,3 has been released, so this could be upgrade related.

http://www.apple.com/ios4.3

Bruce W Osborne
Wireless Network Engineer
IT Network Services

(434) 592-4229

LIBERTY UNIVERSITY
40 Years of Training Champions for Christ: 1971-2011


From: j...@nww.com [j...@nww.com]
Sent: Thursday, March 10, 2011 9:49 AM
Subject: Re: iPad spontaneous reboots?

Don't know if this is relevant, but I did find this thread on Apple support 
forum from November 2010:

Topic : iPad is stuck on rebooting mode after iOS 4.2 upgrade

http://discussions.apple.com/thread.jspa?threadID=2659923

One user had this to say: "I just called the Apple support. They told me to go 
into settings->general->reset all settings. and now it boots as quickly as it 
did before the upgrade. For what it's worth..."

I did a Google search based on: +iPad, +reboot, +suddenly
I haven't found anything recent that matches these terms….

Regards,
John Cox
Senior Editor
Network World

From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Reynolds, Walter
Sent: Thursday, March 10, 2011 9:18 AM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] iPad spontaneous reboots?

Have not heard of this happening here.  We have mostly Meru and some legacy 
Cisco.
--
Walt Reynolds
University of Michigan

On Mar 10, 2011, at 8:48 AM, "Peter P Morrissey" 
mailto:ppmor...@syr.edu>> wrote:
Has anyone heard about iPads suddenly rebooting on their own?
We are hearing reports of this, and of course they are connected to our network 
when it is happening, so it is the network causing it.
Just wondering if anyone else has heard this.

Thanks,
Pete Morrissey
Syracuse University

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Re: [WIRELESS-LAN] iPad spontaneous reboots?

2011-03-11 Thread Barron Hulver
I haven't heard about about any iPads rebooting due to wireless, but I 
have two thoughts:



1) Is it rebooting periodically?  If so, is it really just disconnecting 
from the wireless network periodically?  (Google "wireless disconnects 
after 30 minutes" and you will find quite a few hits).  One of my 
people, Nathan Broome, found that we had a client disconnect parameter 
set to 30 minutes.  This setting was probably just carried forward from 
a Cisco default setting from many years ago.  You can disable the 
setting in the Cisco Wireless LAN Controller by going to WLANs -> ID> -> Advanced and unchecking "Enable Session Timeout".


2) Set up a non-broadcast SSID on another subnet and have one of the 
people who have the problem use this SSID.  This might help to determine 
if the problem is with RF interference or some network traffic that is 
taking out the iPad.  If the iPad is rebooting due to traffic then you 
could set up a continuous packet capture and try to find the packet that 
is taking out the iPad.  I worked with my staff to set up a 
non-broadcast SSID here and I find it useful now and then.


Barron

Barron Hulver
Director of Networking, Operations, and Systems
Center for Information Technology
Oberlin College
148 West College Street
Oberlin, OH  44074
440-775-8798
http://www2.oberlin.edu/staff/bhulver/






>Has anyone heard about iPads suddenly rebooting on their own?
>
>We are hearing reports of this, and of course they are connected to 
>our network when it is happening, so it is the network causing it.

>
>Just wondering if anyone else has heard this.
>
>
>Thanks,
>
>Pete Morrissey
>Syracuse University

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Wireless thermostats and Wifi coexistance

2011-03-11 Thread Branden Kirk
Our facilities staff have made it known to us that they wish to install
wireless thermostats in a few dorms for centralized management.  They are
looking at a solution by Viconics.

http://www.viconics.com/thermostats.php

The devices use the 2.4Ghz space and claim coexistence with existing WiFi
networks due to its implementation of ZigBee technology.

http://www.zigbee.org/Home.aspx

I'm unfamiliar with the technology, but from what I've read ZigBee uses
channels separate from the non-overlapping 1,6,and 11, but if you are using
channels between 1,6,11 aren't you then overlapping with them?  I've also
read something about using channel 15 and 20 which I didn't know existed.
 Is anyone familiar with these products and can confirm for me if there is
reason for concern or not?

Thanks!

-- 
Branden Kirk
Network Administrator, IT Operations
Biola University
(562)944-0351 x5032

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Re: [WIRELESS-LAN] Wireless thermostats and Wifi coexistance

2011-03-11 Thread Nick Kartsioukas
On Fri, 11 Mar 2011 15:28 -0800, "Branden Kirk" 
wrote:
> I'm unfamiliar with the technology, but from what I've read ZigBee uses
> channels separate from the non-overlapping 1,6,and 11, but if you are using
> channels between 1,6,11 aren't you then overlapping with them?  I've also
> read something about using channel 15 and 20 which I didn't know existed.
>  Is anyone familiar with these products and can confirm for me if there
>  is reason for concern or not?

I just skimmed through a Zigbee whitepaper on co-existence with 802.11
networks: http://www.zigbee.org/imwp/download.asp?ContentID=11745
It sounds like they're claiming Zigbee uses relatively narrow chunks of
spectrum, and can fit between 1, 6, and 11.  Whether or not that's true
in practice, I don't know, but the carrier-sense feature of Zigbee
radios should keep them from stepping on 802.11 traffic.  If you have
access to a spectrum analyzer (even something relatively cheap like a
WiSpy or Ubiquiti AirView) and a demo Zigbee thermostat, it should be
easy to check quickly.  There are also Zigbee radios that operate in the
900MHz band.
Here's another paper on Zigbee and 802.11 networks (focusing on a
hospital environment):
http://nrlweb.cs.ucla.edu/publication/download/538/a5-hou.pdf
--
Nick Kartsioukas
Cuesta College Computer Services
805-546-3248

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