RE: Wireless RFP - Preparing to Start the Process

2018-03-01 Thread Manuel Amaral 
We’d be interested in this as well as we need to undergo a full wireless 
replacement.

Regards,
Manny
---
Manuel (Manny) Amaral
Director, Information Technology Operations
781-292-2433 | www.olin.edu

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From: Mike Beane [mailto:bea...@husson.edu]
Sent: Wednesday, February 28, 2018 12:23 PM
Subject: Wireless RFP - Preparing to Start the Process

Good afternoon,

We've reached the point where we will be starting the groundwork for putting 
out an RFP to engage vendors with before next summer.  For my short time here, 
this will be the first time I've done this particular system and even though 
we've overhauled our virtual infrastructure and Internet connectivity in the 
past three years, those were fairly "behind the scenes" projects.  I believe 
that this will be our (or at least Infrastructure's) most visible project to 
date.  We have both the daily routine of students\faculty\staff, but also a 
quarter of our students are residents on campus throughout the academic year.

I'm looking for anyone who might be willing to share their wireless RFP, and if 
you've done this in the last three years, what system did you go with?  On list 
or off is fine and either is appreciated.

Thank you,
Mike

Mike Beane
IT Infrastructure Manager
Ph: 207-941-7613
Husson University
1 College Circle
Bangor ME 04401

[https://docs.google.com/uc?export=download&id=0B3R7hvnYnGh9Tk5tU0p1dnpPV28&revid=0B3R7hvnYnGh9aEJORWhxNzNndC9LMkd5NldMQXB1dVlPa3JrPQ]
** Participation and subscription information for this EDUCAUSE 
Constituent Group discussion list can be found at 
http://www.educause.edu/discuss.

**
Participation and subscription information for this EDUCAUSE Constituent Group 
discussion list can be found at http://www.educause.edu/discuss.

Re: [WIRELESS-LAN] Ruckus?

2018-03-01 Thread Barros, Jacob 
We are relatively new Ruckus customers, currently split with
Meru/Fortinet.  When Fortinet started releasing firmware for the Meru APs,
we started seeing major connectivity issues.  We are doing one building at
a time and don't appear to be having any major conflicts.  Currently around
120 Ruckus APs are deployed on a single virtual controller.   If our budget
comes through we'll get all of the Fortinet ap's out by summer 19.

I demo'd Cloudpath and it didn't work the way we expected cross-platform.
Ruckus pricing was comparable Meraki (up front, not considering the 5 year
model), and slightly less than Aerohive.  We didn't really consider Aruba
or Cisco.  I am still in disbelief that  Aruba doesn't have a virtual
controller option.  We didn't consider Cisco as, maybe it's my imagination,
but I feel like every week there's a post on this list about issues with
LWAPP or some bug in code versions.

Jake





Jacob Barros

Associate Director of IT, Network and Operations

Email: jkbar...@grace.edu

Phone: 574.372.5100 ext. 6178






On Thu, Feb 22, 2018 at 8:54 AM, Harry Rauch  wrote:

> That's a good observation. We have had little need for support but when we
> did Ruckus was very persistent in solving the issue. Some may say they
> bugged us a lot to make sure everything was in order.
>
> They have a cloud based solution that we have just started to look at.
> Having just one campus makes it a difficult solution to go to. The
> philosophy of "if it works fine don't fix it"  usually works best unless
> their is a major upgrade or EOL for APs. Even so, we move the older APs to
> low volume areas and have the one controller for the older stuff that can't
> be upgraded. We try and push ROI to the max since we are a private college.
>
> On Thu, Feb 22, 2018 at 7:48 AM, Osborne, Bruce W (Network Operations) <
> bosbo...@liberty.edu> wrote:
>
>> One major point to consider is vendor support. We are not a Ruckus
>> Wireless customer but we just moved away from one of their prodicts to a
>> different third party product.
>>
>>
>>
>> We just moved away from Cloudpath (we tried Wizard & ES) due to poor
>> support experiences and lack of timely updates for new OS challenges.
>>
>>
>>
>> For us support is almost as large a challenge as product performance. I
>> personally would settle for a little less than ideal performance if there
>> is a good support structure backing it up.
>>
>>
>>
>> *Bruce Osborne*
>>
>> *Senior Network Engineer*
>>
>> *Network Operations - Wireless*
>>
>>  *(434) 592-4229 <(434)%20592-4229>*
>>
>> *LIBERTY UNIVERSITY*
>>
>> *Training Champions for Christ since 1971*
>>
>>
>>
>> *From:* Wesley Troy Scott [mailto:tsc...@uwyo.edu]
>> *Sent:* Wednesday, February 21, 2018 5:01 PM
>> *Subject:* Ruckus?
>>
>>
>>
>> Hello,
>>
>>
>>
>> I'm curious about how you are using Ruckus Wireless products on campus.
>> Specifically:
>>
>>
>>
>>1. What's the size of your deployment (waps, controllers, users, etc)
>>2. Are you completely Ruckus or do you have a mix of WLAN vendors
>>3. Did you transition to Ruckus from another vendor or was it a
>>greenfield deployment
>>4. How does the cost compare to other vendors
>>5. Any concerns about specific use cases
>>6. Anything folks should know when talking about Ruckus
>>
>>
>>
>> Thanks to anyone that can throw some light on Ruckus and is willing to
>> share their experience with me. I'll take responses off list too if that's
>> better for you.
>>
>>
>>
>> Sincerely,
>>
>>
>>
>> Troy Scott
>>
>> tsc...@uwyo.edu
>>
>>
>>
>> ** Participation and subscription information for this EDUCAUSE
>> Constituent Group discussion list can be found at
>> http://www.educause.edu/discuss.
>> ** Participation and subscription information for this EDUCAUSE
>> Constituent Group discussion list can be found at
>> http://www.educause.edu/discuss.
>>
>>
>
>
> --
> Harry Rauch
> Network Analyst
> Eckerd College
> 4200 - 54th Ave So
> 
> St. Petersburg, FL 33711
> 
> 727-864-8318 <(727)%20864-8318>
> ** Participation and subscription information for this EDUCAUSE
> Constituent Group discussion list can be found at http://www.educause.edu/
> discuss.
>
>

**
Participation and subscription information for this EDUCAUSE Constituent Group 
discussion list can be found at http://www.educause.edu/discuss.

Re: [SPF:Probably_Forged] Re: [WIRELESS-LAN] Ruckus?

2018-03-01 Thread Sweetser, Frank E 
It's probably new since the last time you looked, but Aruba definitely has all 
virtual controller options now:


http://www.arubanetworks.com/assets/ds/DS_MobilityMaster.pdf


http://www.arubanetworks.com/assets/ds/DS_VMC.pdf


Frank Sweetser
Director of Network Operations
Worcester Polytechnic Institute
"For every problem, there is a solution that is simple, elegant, and wrong." - 
HL Mencken



From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
 on behalf of Barros, Jacob 

Sent: Thursday, March 1, 2018 9:32 AM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: [SPF:Probably_Forged] Re: [WIRELESS-LAN] Ruckus?

We are relatively new Ruckus customers, currently split with Meru/Fortinet.  
When Fortinet started releasing firmware for the Meru APs, we started seeing 
major connectivity issues.  We are doing one building at a time and don't 
appear to be having any major conflicts.  Currently around 120 Ruckus APs are 
deployed on a single virtual controller.   If our budget comes through we'll 
get all of the Fortinet ap's out by summer 19.

I demo'd Cloudpath and it didn't work the way we expected cross-platform.  
Ruckus pricing was comparable Meraki (up front, not considering the 5 year 
model), and slightly less than Aerohive.  We didn't really consider Aruba or 
Cisco.  I am still in disbelief that  Aruba doesn't have a virtual controller 
option.  We didn't consider Cisco as, maybe it's my imagination, but I feel 
like every week there's a post on this list about issues with LWAPP or some bug 
in code versions.

Jake






Jacob Barros

Associate Director of IT, Network and Operations

Email: jkbar...@grace.edu

Phone: 574.372.5100 ext. 6178

[https://lh4.googleusercontent.com/UL13vM331_cldE--6pe0tmF8xi10XejwQWh_iIo3_WnKqa3GNTj7qfC8zMm-AathAnMQoUG1LNv5GzD35OyxQ_x_V2RG30D4r5ucKFdYJkE1-Z-d98UW1NPWapbWxgOAi68e0c7q]




On Thu, Feb 22, 2018 at 8:54 AM, Harry Rauch 
mailto:rauc...@eckerd.edu>> wrote:
That's a good observation. We have had little need for support but when we did 
Ruckus was very persistent in solving the issue. Some may say they bugged us a 
lot to make sure everything was in order.

They have a cloud based solution that we have just started to look at. Having 
just one campus makes it a difficult solution to go to. The philosophy of "if 
it works fine don't fix it"  usually works best unless their is a major upgrade 
or EOL for APs. Even so, we move the older APs to low volume areas and have the 
one controller for the older stuff that can't be upgraded. We try and push ROI 
to the max since we are a private college.

On Thu, Feb 22, 2018 at 7:48 AM, Osborne, Bruce W (Network Operations) 
mailto:bosbo...@liberty.edu>> wrote:

One major point to consider is vendor support. We are not a Ruckus Wireless 
customer but we just moved away from one of their prodicts to a different third 
party product.



We just moved away from Cloudpath (we tried Wizard & ES) due to poor support 
experiences and lack of timely updates for new OS challenges.



For us support is almost as large a challenge as product performance. I 
personally would settle for a little less than ideal performance if there is a 
good support structure backing it up.



Bruce Osborne

Senior Network Engineer

Network Operations - Wireless

 (434) 592-4229

LIBERTY UNIVERSITY

Training Champions for Christ since 1971



From: Wesley Troy Scott [mailto:tsc...@uwyo.edu]
Sent: Wednesday, February 21, 2018 5:01 PM
Subject: Ruckus?



Hello,



I'm curious about how you are using Ruckus Wireless products on campus. 
Specifically:



  1.  What's the size of your deployment (waps, controllers, users, etc)
  2.  Are you completely Ruckus or do you have a mix of WLAN vendors
  3.  Did you transition to Ruckus from another vendor or was it a greenfield 
deployment
  4.  How does the cost compare to other vendors
  5.  Any concerns about specific use cases
  6.  Anything folks should know when talking about Ruckus



Thanks to anyone that can throw some light on Ruckus and is willing to share 
their experience with me. I'll take responses off list too if that's better for 
you.



Sincerely,



Troy Scott

tsc...@uwyo.edu



** Participation and subscription information for this EDUCAUSE 
Constituent Group discussion list can be found at 
http://www.educause.edu/discuss.

** Participation and subscription information for this EDUCAUSE 
Constituent Group discussion list can be found at 
http://www.educause.edu/discuss.



--
Harry Rauch
Network Analyst
Eckerd College
4200 - 54th Ave 
So
St. Petersburg, FL 
33711
727-864-8318
** Participation and subscription information for this EDUCAUSE 
Constituent Group discussion list

Re: [WIRELESS-LAN] Wireless RFP - Preparing to Start the Process

2018-03-01 Thread Jeffrey D. Sessler 
If you are a member of Gartner or other similar service, they have fantastic 
frameworks/templates for this sort of thing.

Jeff

From: "wireless-lan@listserv.educause.edu"  
on behalf of Manuel Amaral 
Reply-To: "wireless-lan@listserv.educause.edu" 

Date: Thursday, March 1, 2018 at 6:28 AM
To: "wireless-lan@listserv.educause.edu" 
Subject: Re: [WIRELESS-LAN] Wireless RFP - Preparing to Start the Process

We’d be interested in this as well as we need to undergo a full wireless 
replacement.

Regards,
Manny
---
Manuel (Manny) Amaral
Director, Information Technology Operations
781-292-2433 | www.olin.edu

[Olin_Identifier_Gradient_Standard_Blue_RGB]

Leading the Revolution in Engineering Education
twitter | 
facebook | 
youtube

We will never ask you for your password!



From: Mike Beane [mailto:bea...@husson.edu]
Sent: Wednesday, February 28, 2018 12:23 PM
Subject: Wireless RFP - Preparing to Start the Process

Good afternoon,

We've reached the point where we will be starting the groundwork for putting 
out an RFP to engage vendors with before next summer.  For my short time here, 
this will be the first time I've done this particular system and even though 
we've overhauled our virtual infrastructure and Internet connectivity in the 
past three years, those were fairly "behind the scenes" projects.  I believe 
that this will be our (or at least Infrastructure's) most visible project to 
date.  We have both the daily routine of students\faculty\staff, but also a 
quarter of our students are residents on campus throughout the academic year.

I'm looking for anyone who might be willing to share their wireless RFP, and if 
you've done this in the last three years, what system did you go with?  On list 
or off is fine and either is appreciated.

Thank you,
Mike

Mike Beane
IT Infrastructure Manager
Ph: 207-941-7613
Husson University
1 College Circle
Bangor ME 04401

[https://docs.google.com/uc?export=download&id=0B3R7hvnYnGh9Tk5tU0p1dnpPV28&revid=0B3R7hvnYnGh9aEJORWhxNzNndC9LMkd5NldMQXB1dVlPa3JrPQ]
** Participation and subscription information for this EDUCAUSE 
Constituent Group discussion list can be found at 
http://www.educause.edu/discuss.
** Participation and subscription information for this EDUCAUSE 
Constituent Group discussion list can be found at 
http://www.educause.edu/discuss.

**
Participation and subscription information for this EDUCAUSE Constituent Group 
discussion list can be found at http://www.educause.edu/discuss.