RE: [WIRELESS-LAN] protecting AP's in a gym?

2021-01-29 Thread Norman Chu
Richie,

We custom built them in house using 4” x 8” x 10’ Cablofil wire mesh cabling 
trays and used bolt cutters and pliers to cut and bend them.  It took us about 
a hour or two to make between five to ten of these.

HTH

Norman Chu
Systems Administrator, Network Infrastructure Team
IT Services
T:  514-398-7299
norman@mcgill.ca  |   www.mcgill.ca/it<http://www.mcgill.ca/it>
805 rue Sherbrooke Ouest, Burnside Hall, Montréal, QC. H3A-0B9  Canada
[1501096696117_IITSlogo4email-cleaner-350.png]

From: The EDUCAUSE Wireless Issues Community Group Listserv 
 On Behalf Of Richie Penuela
Sent: January 29, 2021 11:36 AM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] protecting AP's in a gym?

Norman,

Where did you get the metal cover from?

-Respectfully,

[signature_1378672216]
Sr. Wireless Engineer
UCF IT | Telecommunications
University of Central Florida
407.823.4906
richie.penu...@ucf.edu<mailto:richie.penu...@ucf.edu>

Please note: Florida has a very broad open records law (F.S. 119). Emails may 
be subject to public disclosure


From: The EDUCAUSE Wireless Issues Community Group Listserv 
mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> 
on behalf of Norman Chu mailto:norman@mcgill.ca>>
Reply-To: The EDUCAUSE Wireless Issues Community Group Listserv 
mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>>
Date: Friday, January 29, 2021 at 11:27 AM
To: 
"WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>" 
mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>>
Subject: Re: [WIRELESS-LAN] protecting AP's in a gym?

In McGill University’s gymnasiums, we put in L-brackets so that the AP’s are 
parallel to the ground for an ideal radiation pattern.  We then ‘protect’ the 
AP’s with a ‘metal cover’ as pictured in the attached image (yes, the AP’s are 
exposed from the bottom).

They were installed back in 2018 and we haven’t had any issues with them thus 
far.

Norman Chu
Systems Administrator, Network Infrastructure Team
IT Services
T:  514-398-7299
norman@mcgill.ca<mailto:norman@mcgill.ca>  |   
www.mcgill.ca/it<https://nam02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.mcgill.ca%2Fit&data=04%7C01%7Crichie.penuela%40UCF.EDU%7C0248899d25f74369745908d8c472a372%7Cbb932f15ef3842ba91fcf3c59d5dd1f1%7C0%7C0%7C637475344276372475%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=OCrWTwEhANXRRq1iCNFoXDZntDG5pdiucB9YJD5ZXYA%3D&reserved=0>
805 rue Sherbrooke Ouest, Burnside Hall, Montréal, QC. H3A-0B9  Canada
[cid:image007.png@01D6F646.D5CDB460]

From: The EDUCAUSE Wireless Issues Community Group Listserv 
mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> 
On Behalf Of Hales, David
Sent: January 29, 2021 10:09 AM
To: 
WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>
Subject: Re: [WIRELESS-LAN] [EXTERNAL] [WIRELESS-LAN] protecting AP's in a gym?

We installed several in the Oberon 1020-00 boxes.  They look nice and are 
pretty roomy inside.

David Hales
Network Systems Administrator

Information Technology Services
Tennessee Tech University
1010 N. Peachtree Av., CLEM117
Cookeville, TN 38505
P: 931-372-3983
E: dha...@tntech.edu<mailto:dha...@tntech.edu>

From: The EDUCAUSE Wireless Issues Community Group Listserv 
mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> 
On Behalf Of Shoebottom, Bryan
Sent: Friday, January 29, 2021 6:13 AM
To: 
WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>
Subject: Re: [WIRELESS-LAN] [EXTERNAL] [WIRELESS-LAN] protecting AP's in a gym?


External Email Warning

This email originated from outside the university. Please use caution when 
opening attachments, clicking links, or responding to requests.


We are about to install APs and antennas within an Oberon enclosure, 
specifically:
https://oberoninc.com/products/1021-00/<https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Foberoninc.com%2Fproducts%2F1021-00%2F&data=04%7C01%7Crichie.penuela%40UCF.EDU%7C0248899d25f74369745908d8c472a372%7Cbb932f15ef3842ba91fcf3c59d5dd1f1%7C0%7C0%7C637475344276382474%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=Js9ULu3MoBaDupoRYPk0d3jDNMwbXLHj8nOuqM0dOD8%3D&reserved=0>

They’re NEMA4 rated and we’re hoping they’ll handle any abuse.

--
Regards,

Bryan Shoebottom
Network & Systems Specialist

Network Services & Computer Operations
1001 Fanshawe College Blvd. London, ON N5Y 5R6
T 519.452.4430 x4904 | F 519.453.3231
bshoebot...@fanshawec.ca<mailto:bshoebot...@fanshawec.ca>

[cid:image008.png@01D6F646.D5CDB460]

From: Enfield, Chuck mailto:cae...@psu.edu>>
Sent: January 28, 2021 12:17 PM
Subject: Re: [EXTERNAL] [WIRELESS-LAN] protecting AP's in a gym?

We use an appropriately sized polyethylene or ABS NE

RE: [WIRELESS-LAN] Who has transitioned away from Aruba, and why?

2020-01-09 Thread Norman Chu
We have been running v8.5.0.4 (clustered controllers off of a mobility master) 
with a little over 4100 AP305’s and AP325’s for a couple of months and things 
have been stable here.  Prior to this, v8.3.0.8 was causing us a few issues.

Norman Chu
Systems Administrator, Network Infrastructure Team
IT Services
T:  514-398-7299
norman@mcgill.ca  |   www.mcgill.ca/it<http://www.mcgill.ca/it>
805 rue Sherbrooke Ouest, Burnside Hall, Montréal, QC. H3A-0B9  Canada
[1501096696117_IITSlogo4email-cleaner-350.png]

From: The EDUCAUSE Wireless Issues Community Group Listserv 
 On Behalf Of Michael Hulko
Sent: January 9, 2020 11:58 AM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] Who has transitioned away from Aruba, and why?

May not be completely related, but we have had issues with newer AX chipsets 
that utilize NDIS 6.3 code set.  Some of the advanced features had to be turned 
off as a work around such as packet coalescing etc.

ALthough we have no 515’s in our environment, we are progressing to 8.6 (as per 
our SE) in the coming weeks and this does not make me comfortable.  Any issues 
with the 300 series APs and 8.5x? May rethink and downgrade to 8.3x as it also 
seems to only support the AP103Hs as well.

M


On Jan 9, 2020, at 11:44 AM, Lee H Badman 
<00db5b77bd95-dmarc-requ...@listserv.educause.edu<mailto:00db5b77bd95-dmarc-requ...@listserv.educause.edu>>
 wrote:

No insult meant to anyone’s intelligence, but are you also looking at client 
device drivers etc in the context of these issues? Depending on which client 
NIC is in play, the device makers haven’t been doing us any favors of late. Is 
very possible for example that hundreds of AD-managed laptops may all have same 
bum driver.

Just asking…

Lee Badman | Network Architect (CWNE#200)
Information Technology Services
(NDD Group)
206 Machinery Hall
120 Smith Drive
Syracuse, New York 13244
t 315.443.3003   e lhbad...@syr.edu<mailto:lhbad...@syr.edu> w 
its.syr.edu<http://its.syr.edu>
SYRACUSE UNIVERSITY
syr.edu<http://syr.edu>

From: The EDUCAUSE Wireless Issues Community Group Listserv 
mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> 
On Behalf Of David Morton
Sent: Thursday, January 9, 2020 11:39 AM
To: 
WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>
Subject: Re: [WIRELESS-LAN] Who has transitioned away from Aruba, and why?

Ryan, we have been experiencing some of the very same issues. Since installing 
515s and resulting 8.5.x code in our offices (always our first step to any 
migration) we too have experienced unexplained periods of no connectivity. In 
most or all the cases I’ve personally experienced, I believe that I remain 
connected at an 802.11 standpoint but will have that 30 seconds to a couple of 
minutes of no IP connectivity. We have now deployed 515s and 8.5.x in one of 
our residence halls so I am concerned about their experience as well. Just 
before the holiday break we had a series of very high-profile outages that 
impacted our students leading up to and during finals week. The issue got so 
bad that our CIO had to issue a letter to students explaining the problem and 
what we are doing about it. This is the first time that this level of 
communication was needed in my 15 years at the UW using Aruba.

We too are a heavy Juniper shop and have recently received a MIST demo kit. We 
haven’t done anything with it yet due to lack of resources, but if things 
continue on the current path we may give it a more serious look.

David


David Morton
Director, Network & Telecom Design/Architecture
University of Washington
dmorton @uw.edu
tel 206.221.7814

PS I am currently on medical leave so if you wish to reply off-list, please 
direct it to Amel Caldwell, amelc@ uw.edu<http://uw.edu/>



On Jan 9, 2020, at 8:15 AM, Turner, Ryan H 
mailto:rhtur...@email.unc.edu>> wrote:

All:

We’ve been an Aruba shop for a very long time and have around 10,000 access 
points.  While every relationship with vendors have their ups and downs, my 
frustration with the Aruba is finally peaking to the point that I am 
considering making the enormous move to choose a different vendor.  The biggest 
reason is with the 8.X code train, and bugs that we just don’t consider 
appropriate to use in production.  It has been one thing after the other, and 
my extremely talented and qualified Network Architect (Keith Miller) might as 
well be on the Aruba payroll as much work as he has been doing for them to 
solve bugs.  Just when we think we have one fixed, another one crops up.

The big one as of late is with 515s running 8.5 code train.  We have them 
deployed in one of our IT buildings.  Periodically, people that are connected 
to these APs in the 5G band will stop working.  To the user, they are browsing 
a site, then it becomes unresponsive.  If they are on their phone, they will 
disconnect from wifi and everything works fine on cell.  Nothin

RE: Who WiFi vendors does everyone use? REVISITED

2016-04-07 Thread Norman Chu
McGill University
55,000 unique MAC addresses on a typical day with peak simultaneous clients at 
30,000 devices
4300 Aruba Networks access points
Controller Based
Aruba Airwave Management
Primary SSID eduroam? - No
Guest/Visitor Management system - HP Aruba Clearpass + Homegrown

Norman Chu
Network Analyst - Network Infrastructure group
Systems Engineering - McGill NCS
(514) 398-7299

From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Watters, John
Sent: Friday, April 01, 2016 10:06 AM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: [WIRELESS-LAN] Who WiFi vendors does everyone use? REVISITED

Can we revisit this subject? It seems to have gotten a good number of responses 
but the information is of limited use without other information to go with it.

If folks will send me information on their wireless networks I will tabulate it 
and send it back out to the list.

How about the following info:

School name
Total number of clients served (faculty + staff + students + guess at guests) 
during a typical school day
Brand(s) of APs in use and approximate number of APs for each brand
Whether the APs are standalone or controller based
Wireless management platform (e.g., Cisco Prime, HP Aruba Airwave, none, etc.)


For the University of Alabama I would answer as follows:

The University of Alabama
45,000 clients
Cisco 5,000 APs
Controller based
HP Aruba Airwave management


If others want to suggest additional questions, that is fine as long as we can 
get them soon enough so that most people who respond will have answers to all 
of the questions. Why don't we collect questions until next WED and try to get 
the poll sent out next THU?




-jcw
  [UA Logo]

John Watters   The University of Alabama
Office of Information Technology
205-348-3992


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Naming conventions for WLAN devices

2016-02-02 Thread Norman Chu
We're looking for ideas to improve our current naming convention for network 
devices.

For an access point, it currently consists of:
--ap
e.g. burnside-1-ap24

For controllers, we use:
wireless--wmc
e.g. wireless-local1-wmc
(wmc = wireless mobility controller)

For access points, we're thinking of adding location info instead of the 
arbitrary number, so something like: burnside-1-ap101a where 101a is the first 
AP in room 101 (101b would be the second AP, etc.)

Switches: burnside-sw1, burnside-sw2
UPS's: burnside-ups-1, burnside-ups2-1
PoE midspans: burnside-poe-1, burnside-poe2-1

What do other organizations use for naming conventions for their network 
devices?

Thanks.

Norman Chu
Network Analyst - Network Infrastructure group
Systems Engineering - McGill NCS
(514) 398-7299


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RE: [WIRELESS-LAN] LG070 (MyLGNet) phones on campus wireless network?

2010-10-05 Thread Norman Chu
How have these LG phones been working on your network, Lee?  Have you had any 
feedback from the students that are using these LG phones on your wireless 
network?

Following your example, we tracked down a few users that are using these LG 
phones at McGill and asked them to participate in a pilot to enable these 
phones on our wireless network and get rid of their old base stations.  We 
manually added them to our Aruba system via user derivation rules to put them 
into their own role.  I’ve got two users so far that are in the same residence 
and both seem to be giving antecdotal feedback saying that they are getting 
some quality issues and every once in a while, they get disconnected throughout 
the course of an evening while they are talkng on the phone.  When I check the 
logs for their phone’s MAC address, it seems to show that these phones are 
roaming a lot and in the course of their roaming, they may get disconnected.  
I’m assuming that the student is staying in their dorm room (I’ll have to ask 
to make sure that this is the case) and I haven’t asked the students to note 
down exact times of their disconnections just yet.

I’ve added a third phone to our system just now (residing in a different 
residence) and a fourth one will be added soon.

As an open question to those that offer this service, has anyone had feedback 
from the students as to whether these phones perform better or worse on the 
wireless network than they did when they were using their base station?

Norman Chu
Network Analyst - Network Infrastructure
Systems Engineering - McGill NCS
McGill University
(514) 398-7299


From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:wireless-...@listserv.educause.edu] On Behalf Of Angela K Hollman
Sent: Monday, September 13, 2010 3:28 PM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] LG070 (MyLGNet) phones on campus wireless network?

We are using SafeConnect to keep the computers off. It seems to be working well 
so far, but we have had a few issues with Wii's that don't have the Internet 
Channel.

We just started the gaming network this year and we will most likely refresh 
the key every year unless something goes awry. I guess I'm not too concerned 
about wardriving with an Xbox. Perhaps I should be?

Sincerely,
_
Angela K. Hollman
Information Technology Services
Asst Director of Networking
(308)865-8176



From:Lee H Badman 
To:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Date:09/13/2010 08:39 AM
Subject:Re: [WIRELESS-LAN] LG070 (MyLGNet) phones on campus wireless 
network?
Sent by:The EDUCAUSE Wireless Issues Constituent Group Listserv 





Hi Angela,



Thanks for the information. On your wireless gaming network, have you had good 
luck with SafeConnect properly identifying the various consoles while keeping 
users out? Also- how do you refresh the PSK value occasionally?





-Lee









From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:wireless-...@listserv.educause.edu] On Behalf Of Angela K Hollman
Sent: Monday, September 13, 2010 9:29 AM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] LG070 (MyLGNet) phones on campus wireless network?



Lee,

We were able to set up our users successfully on our gaming network (WPA2-PSK) 
with an Aruba wireless system. SafeConnect is on that network but the phones 
are identified as Media and are working just fine. I don't know if that helps 
at all.

Sincerely,
_
Angela K. Hollman
Information Technology Services
Asst Director of Networking
(308)865-8176



From:Lee H Badman 
To:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Date:09/13/2010 08:20 AM
Subject:Re: [WIRELESS-LAN] LG070 (MyLGNet) phones on campus wireless 
network?
Sent by:The EDUCAUSE Wireless Issues Constituent Group Listserv 






Updates from SU on the Korean myLGNet phones:



-  We have one happy young lady on the network- simple MAC registration 
on our open network like MIT does it. (Again- their excellent page is here: 
http://kb.mit.edu/confluence/pages/viewpage.action?pageId=5898281)

-  We have another phone that our Cisco system seems to be containing, 
and so far can find no reason why. All APs are walloping this particular user 
with deauthentications, and we’re trying to figure out why. An open TAC case so 
far isn’t going real far. Anyone seen a client being forcefully rejected by the 
Cisco WLAN for no apparent reason?



So- we’re batting .500. But we also have anecdotal evidence from the young lady 
that we were able to help that she has friends who will be calling us to 
likewise be enabled. We are asking that they send a photo of the device MAC 
(handset) behind the battery, so that we can verify we’re not enabling 
something that we would rather not. If this

RE: Big Aruba Environments- Management of multiple controllers

2009-03-05 Thread Norman Chu
We're using Airwave in monitor-only mode.  For configuration, we login to the 
controllers via the CLI or the GUI and make the necessary configuration changes.

Norman Chu
Network Analyst - Network Infrastructure
Systems Engineering - McGill NCS
McGill University
(514) 398-7299


From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:wireless-...@listserv.educause.edu] On Behalf Of Lee H Badman
Sent: Thursday, March 05, 2009 9:55 AM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: [WIRELESS-LAN] Big Aruba Environments- Management of multiple 
controllers

Wondering how bigger Aruba shops are centrally managing multiple controllers? 
From what I can tell right now, AirWave is pretty much an effective graphical 
monitoring tool, but is pretty anemic at configuration of Aruba. Am I missing 
something?

-Lee

Lee H. Badman
Wireless/Network Engineer
Information Technology and Services
Syracuse University
315 443-3003

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