Apple devices and dual-band SSIDs

2014-02-24 Thread nphay
We broadcast our primary SSID in 2.4 and 5 Ghz, but Apple devices seem to
hop back and forth, causing disconnects for users.

I am contemplating make a 2.4 only SSID and 5 only SSID, but I want to
balance this it with not confusing the users.

How have others dealt with this?  We are running on a Cisco 7510 with code
7.4.100.60.  APs are 1042 and 1602 all operating in FlexConnect mode.

Thank you,

Nathan Hay
Network Engineer | NOC
WinWholesale Inc.
888-225-5947


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Re: [WIRELESS-LAN] Typical new AP failure rates?

2014-01-31 Thread nphay
In a batch of 500 Cisco APs of the same model purchased at the same time, I
have had no DOA and maybe 3-4 failures (less than 1%) over the past 16
months.  All the failures have been in the same manner, so I think there is
a small defect in the AP.

Nathan Hay
Network Engineer | NOC
WinWholesale Inc.
888-225-5947



From:   Steve Bohrer skboh...@simons-rock.edu
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU,
Date:   01/30/2014 10:49 PM
Subject:[WIRELESS-LAN] Typical new AP failure rates?
Sent by:The EDUCAUSE Wireless Issues Constituent Group Listserv
WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU



Is ~2% early failures in a batch of APs typical, or should I be
concerned about a manufacturing defect or some unknown external factor?

We're small enough that we've never before bought more than 15 or 20 new
APs at once, so haven't previously had any early failures. However,
we've just upgraded our full wifi system, and I have two dead out of 105
APs after a couple weeks. Not DOA, but they ran each ran for several
days, and then went of line.

They're obviously still under warranty, so all I can do is wait and see
how widespread this problem will be, but I'm not sure how much to worry!
Hopefully after failures during initial burn-in, the rest of the APs
will all last a long time.

A few basic Google attempts didn't yield stats for initial and
longer-term enterprise AP failure rates, so I'm curious about what you
bigger schools experience, and how much variation there is by model and
vendor. Are 3x3 and ac radios more failure prone than simpler, perhaps
cooler running, gear? I generally expect some APs to fail every once in
a while, but as far as I know, no vendor has a reputation of being much
better or worse than the rest.

If those of you who've been buying thousands of APs for years have data
you can share, we may get at least an anecdotal feel for typical failure
rates, and perhaps a sense of variation by vendor and product.

Thanks,
Steve Bohrer
Network Admin, ITS
Bard College at Simon's Rock

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Re: [WIRELESS-LAN] WiFi planning

2013-12-11 Thread nphay
The cutoff for Cisco wireless phones in 5Ghz is -67 per their design guide
for voice and I use closer to -70 in 2.4 Ghz for data-only deployments.
These are all low-density deployments however, so YMMV for dorms.


Nathan Hay
Network Engineer | NOC
WinWholesale Inc.
888-225-5947



From:   Barros, Jacob jkbar...@grace.edu
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU,
Date:   12/11/2013 04:27 PM
Subject:[WIRELESS-LAN] WiFi planning
Sent by:The EDUCAUSE Wireless Issues Constituent Group Listserv
WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU



We are going into dorm rooms over winter break to review ap placement.  Do
any of you have a policy (written or unwritten) that sets a minimum RSSI
for a space?  For example, if the RSSI is -65 or lower then you shuffle or
add an ap to the area?



Jake Barros  |  Network Administrator  |  Office of Information Technology
Grace College and Seminary  |  Winona Lake, IN  |  574.372.5100 x6178
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Multi-tenant wireless question

2013-10-23 Thread nphay
We have an interesting design problem that I thought I would toss out for
ideas.  Using 1042 and 1602 APs with a single 7510 controller.

We have two of our companies sharing building space (the spaces are
inter-mingled, not separate suites), however they have separate routers and
ISPs and they are not routed between each other back at our core.

I can cover the space with 3 wireless access points, but I need to have
different SSIDs and keep their wireless completely separate, connected back
to each companies respective routers.

My current best option is to deploy 6 APs (3 for each) and use RF profiles
to keep them from turning their power down too low since each pair will be
10 feet apart or so.  This also costs me twice as much.

Another option we are tossing around is connecting a cable between the two
router/switch setups to allow us to map the SSIDs to a VLAN on each router.
This causes future support issues though and if this connecting cable is
every moved (very likely to happen) it could cause issues.  Also, all the
authentication/management traffic would go out one of the routers, so if
that one goes down, the other company loses their wireless as well.

Anyone have any creative ideas?

Nathan Hay
Network Engineer | NOC
WinWholesale Inc.
888-225-5947


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Re: [WIRELESS-LAN] Cisco WLC dynamic channel assignment (DCA) interval

2013-10-03 Thread nphay
I use 24 hours.  It was originally at 5 minutes and I found clients
dropping and reconnecting regularly when the channels changed.

Nathan Hay
Network Engineer | NOC
WinWholesale Inc.
888-225-5947



From:   Mark Duling mark.dul...@biola.edu
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU,
Date:   10/03/2013 01:59 PM
Subject:[WIRELESS-LAN] Cisco WLC dynamic channel assignment (DCA)
interval
Sent by:The EDUCAUSE Wireless Issues Constituent Group Listserv
WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU



A long time ago I increased the interval for this up to a pretty high
setting from the default (I think it was 10 min) at the suggestion of
TAC engineer to stop them from changing channels so frequently.

802.11x  RRM  Dynamic Channel Assignment (DCA)

I have no evidence that there is any issue with it, but a lot has
changed since then.  What intervals do others use for DCA?

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Re: [WIRELESS-LAN] Handheld scanners

2013-10-01 Thread nphay
We use MC9000 series scanners with telnet (TelnetCE) as the main protocol.
Telnet doesn't handle network interruptions very well, so we implemented a
telnet proxy (Wavelink ConnectPro) to help buffer the connections through
signal loss, AP roaming, etc.  We are running on a Cisco 7510 controller
with 1042 and 1602 APs.

Other than that, I haven't had any real issues on the wireless side.  If
you get any more details on the application and errors they are seeing,
feel free to pass them on.

Nathan Hay
Network Engineer | NOC
WinWholesale Inc.
888-225-5947



From:   Craig Eyre ce...@mtroyal.ca
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU,
Date:   09/30/2013 04:51 PM
Subject:[WIRELESS-LAN] Handheld scanners
Sent by:The EDUCAUSE Wireless Issues Constituent Group Listserv
WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU



Hey All,

We have been using some Motorola MC55 handheld ticket scanners (unsure of
Windows version right now) for the past couple years and they seem to be a
bit flaky according to the end users (only told us a couple months ago). We
use them to confirm tickets outside our theaters on campus. From my end I
see them connected almost all day long but when they go to use them they
have hiccups. The word I get is that they try and scan a ticket and if it
doesn't work instantly they grab a spare one and keep going. I am going to
stand with them one of these nights to see the actual process but haven't
had the time lately so can't confirm how they are running them. We are
building a new conservatory and I want to get the handheld piece figured
out prior to deployment in that building.

Config

Cisco 5508's, 2600/3500/3600 ap's
WPA2/AES enterprise (tried just tkip for a while and no dice) broadcasting

I'm just curious as to what models of scanners everyone else uses and what
issues/remedies they have come across. Does anyone else run the motorola
MC55? It doesn't have to be on a Cisco infrastructure as alot of the
settings from other vendors are comparable.

I didn't want to type out the whole infrastructure, so if you have a
question/idea please let me know.


Thanks,


Craig Eyre
Network Analyst
IT Services Department
Mount Royal University
4825 Mount Royal Gate SW
Calgary AB T2P 3T5

P. 403.440.5199
E. ce...@mtroyal.ca

The difference between a successful person and others is not a lack of
strength, not a lack of knowledge, but rather in a lack of will.  Vincent
T. Lombardi





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Re: [WIRELESS-LAN] WLAN engineer responsibilities

2013-07-30 Thread nphay
I have and do support specialized wireless devices, often times extending
beyond the wireless part, all the way to the complete device.  Previously I
supported medical simulation equipment, currently I support Symbol/Motorola
barcode scan guns all the way to the management/inventory/repair of the
devices and the configuration of the application we use on them.

Beyond design, I manage our wireless physical installs (and sometimes do
them myself).

Hope that helps.

Nathan Hay
Network Engineer | NOC
WinWholesale Inc.
888-225-5947



From:   Wright, Don donald_wri...@brown.edu
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU,
Date:   07/30/2013 03:02 PM
Subject:[WIRELESS-LAN] WLAN engineer responsibilities
Sent by:The EDUCAUSE Wireless Issues Constituent Group Listserv
WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU



     If some of you are fortunate enough to have a FTE wlan
specialist/engineer (we don't), I'm curious as to what duties typically
fall under their responsibility.  I'm thinking along the lines of the
following:

Wireless network and infrastructure design
Security design and IDS configuration and monitoring
Escalation support for technical issues
New version and feature testing and validation
Visual floor plan updates
Access point design and placement for new and updated buildings

   I'm sure this just scratches the surface for some wlan engineers out
there, so what other wlan related tasks and responsibilities typically land
in your lap?

Thanks in advance.
Don Wright
Brown University



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File copy problems over wireless from Macs

2013-05-16 Thread nphay
We have a problem that only shows up every couple of weeks.  Some of our
developers with Macs (specifically an Air, fully updated) cannot do file
transfers from their Macs to their servers such as HTTP PUT, FTP, SCP,
SFTP.  They never lose their wireless connection, but these transfers fail.
Everything else works.  I have not been able to reproduce the issue on a
Windows box.  Plugging in fixes their issues, but not all of them can plug
depending on where they are working.

We are running a Cisco 7510 controller on 7.3.101.0 code.  They may be
connected to a 3502 or 2602 AP at any given time.  All our APs are in
FlexConnect mode.

None of the developers will let me capture traffic on/from their Macs, so
this is all I've got.  I'm going to try to get my hands on a test mac
sometime, but I wanted to see if this sounds familiar to anyone.

Thanks for any thoughts you may have.

Nathan Hay
Network Engineer | NOC
WinWholesale Inc.


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Re: [WIRELESS-LAN] locating stolen laptop - wireless campus network

2013-03-14 Thread nphay
One trick I used to use is to watch the traffic from that IP address to see
if the user gives away their identity by logging into a campus system
(email, web filtering, grades, etc).  Then you can go directly to the
person using the stolen laptop.

Hope that helps,

Nathan Hay
Network Engineer | NOC
WinWholesale Inc.



From:   Alexandra Frincu alexandra.fri...@unil.ch
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU,
Date:   03/14/2013 08:31 AM
Subject:[WIRELESS-LAN] locating stolen laptop - wireless campus network
Sent by:The EDUCAUSE Wireless Issues Constituent Group Listserv
WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU



Hello,

In a wireless campus network, it happens that stolen devices reappear.
This subject has been already addressed on Educause  in 2008:

http://listserv.educause.edu/cgi-bin/wa.exe?A2=ind0812L=WIRELESS-LANT=0F=S=P=37407

and in 2010:

http://seclists.org/educause/2010/q3/176

I am wondering if progress was made on this topic in the last years.

In particular, I wonder how to precisely locate a stolen device, after you
get the alert that its MAC address is detected on the network (the laptop
appears associated to a specific AP in a specific building).
How can you pinpoint that device?

One option, is to walk around with a laptop and an AirPcap card, sniffing
the traffic, filtering on that certain MAC address and when the RSSI gets
higher it means you are closer to that stolen laptop.
However, this is not that discreet and there’s always  the risk that before
being able to pinpoint the laptop, the fake owner will leave.

Another option is to use tcpdump on a laptop, and filter the raw packets
from that MAC address and constantly monitoring its signal level until the
best value is found. Airodump, which shows the traffic on all channels is
also an alternative.

Is there a complex and more user friendly tool that is being used in your
campus? ideally, a tool simple enough so it could be used by the security
staff (the persons entitled to catch the thief) on a tablet or smartphone?

Any experience/thought/recommendation on this subject would be highly
appreciated.

Best regards,

Alex


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Re: [WIRELESS-LAN] WiFi/Leaky Coax

2013-01-31 Thread nphay
I don't have experience with leaky coax, but just wanted to throw out a
random idea.

If your tunnels are somewhat straight, you could put narrow beam high-gain
antennas on the ends and shoot the signal down the tunnels.

Just a thought.

Nathan Hay
Network Engineer | NOC
WinWholesale Inc.



From:   Green, William C gr...@austin.utexas.edu
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU,
Date:   01/31/2013 01:17 PM
Subject:[WIRELESS-LAN] WiFi/Leaky Coax
Sent by:The EDUCAUSE Wireless Issues Constituent Group Listserv
WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU



Does anyone have recommendations for vendors selling leaky coax systems
that support 802.11g (2.4GHz single antenna)?

We're studying ways to inexpensively provide very low density wireless
coverage in our utility tunnels.  This would only be for the occasional
worker-- our tunnels are small, dangerous and not open for public access.
The interior DAS market that use to push these solutions seems to have gone
away (given leaky coax doesn't work well for high density/high speed and
MIMO).  Traditional AP placement looks to be cost prohibitive.  We'd be
happy to learn tips from anyone that has done this at their institution
already.




-William



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Wireless clients cannot connect to each other

2012-12-19 Thread nphay
I'm working on a fairly new Cisco wireless install and we just discovered
that (any) two wireless clients cannot find/ping/connect to each other when
they are both on wireless.

I'm working on a TAC case for this now, but I wanted to see if anyone has
run into this.

Here are some details of our setup.

Flex 7510 controller running 7.3.101.0
APs are 1042 (most testing done here), 2602, 3502.
APs are all in FlexConnect mode.

Wireshark shows the clients arping and never getting a response to the ARP
so it never finds the other client.  Even with both clients on the same
SSID/VLAN/AP.  All connectivity to the wired network works fine.  We have
not yet verified how far the ARP gets on the network, but it seems to be a
problem at the AP since two clients on the same AP can't ping each other.
If one client goes wired, they can ping each other.

We have broadcast forwarding enabled on the controller and P2P blocking
action is disabled.

Thanks for any thougts you may have.

Nathan Hay
Network Engineer | NOC
WinWholesale Inc.


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Re: [WIRELESS-LAN] WLC 7.4

2012-12-18 Thread nphay
Here you go.

Nathan Hay
Network Engineer | NOC
WinWholesale Inc.
(See attached file: ap_sho_bridge.txt)(See attached file: ap_sho_run.txt)



From:   Andy Page ap...@nd.edu
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU,
Date:   12/18/2012 01:04 PM
Subject:[WIRELESS-LAN] WLC 7.4
Sent by:The EDUCAUSE Wireless Issues Constituent Group Listserv
WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU



In case you didn't notice, 7.4 was just release. An interesting snippet
from the release notes regarding apple devices...

   •Support for the Multicast DNS (mDNS) protocol is introduced. Multicast
   DNS (mDNS) service discovery provides the ability for wireless clients
   to access Apple services such as Apple Printer and Apple TV advertised
   in a different Layer 3 network. mDNS performs DNS queries over IP
   multicast. mDNS supports zero configuration IP networking. As a
   standard, mDNS uses multicast IP address 224.0.0.251 as the destination
   address and 5353 as the UDP destination port.



Andy Page
University of Notre Dame
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ap_sho_bridge.txt
Description: Binary data


ap_sho_run.txt
Description: Binary data


Re: [WIRELESS-LAN] WLC 7.4

2012-12-18 Thread nphay
Sorry about that.  Replied to wrong wireless email.


Nathan Hay
Network Engineer | NOC
WinWholesale Inc.



From:   Nathan Hay np...@winwholesale.com
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU,
Date:   12/18/2012 01:27 PM
Subject:Re: [WIRELESS-LAN] WLC 7.4
Sent by:The EDUCAUSE Wireless Issues Constituent Group Listserv
WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU



Here you go.

Nathan Hay
Network Engineer | NOC
WinWholesale Inc.
(See attached file: ap_sho_bridge.txt)(See attached file: ap_sho_run.txt)



From:Andy Page ap...@nd.edu
To:  WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU,
Date:12/18/2012 01:04 PM
Subject: [WIRELESS-LAN] WLC 7.4
Sent by: The EDUCAUSE Wireless Issues Constituent Group Listserv
WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU



In case you didn't notice, 7.4 was just release. An interesting snippet
from the release notes regarding apple devices...

   •Support for the Multicast DNS (mDNS) protocol is introduced. Multicast
   DNS (mDNS) service discovery provides the ability for wireless clients
   to access Apple services such as Apple Printer and Apple TV advertised
   in a different Layer 3 network. mDNS performs DNS queries over IP
   multicast. mDNS supports zero configuration IP networking. As a
   standard, mDNS uses multicast IP address 224.0.0.251 as the destination
   address and 5353 as the UDP destination port.



Andy Page
University of Notre Dame
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[attachment ap_sho_bridge.txt deleted by Nathan P
Hay/it/crp/WinWholesale] [attachment ap_sho_run.txt deleted by Nathan P
Hay/it/crp/WinWholesale]
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Re: [WIRELESS-LAN] Point to Point or Point to Multipoint Radio Solutions

2012-11-14 Thread nphay
Look at Ubiqity Networks.  They have lots of options.  I have used their
Bullet line.  Don't use their POE injectors with the bullets though, they
fail alot.  I don't have handy what I used for POE back then.

Nathan Hay
Network Engineer | NOC
WinWholesale Inc.



From:   Christina Klam ck...@ias.edu
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU,
Date:   11/14/2012 11:54 AM
Subject:[WIRELESS-LAN] Point to Point or Point to Multipoint Radio
Solutions
Sent by:The EDUCAUSE Wireless Issues Constituent Group Listserv
WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU



Hello,

We are looking into PtP or PtMP solutions to connect our main campus to
a guest house that is less than 1 mile away and another test site that
is 3.7 mi away .  Because of trees, we cannot do a direct line of sight,
but believe we can use a NLOS (near-line-of-sight).  Does anyone have a
recommendation on vendors?  Any caveats? Any first hand data on
reliability when it is snowing or raining?

Thank you in advance for your help,
Christina

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Wireless in a truck

2012-11-02 Thread nphay
We are looking into using a cell connected router to provide wireless
inside a truck.  Right now we are trying to figure out how to power all of
it with a UPS, etc that can survive freezing temps and very hot temps that
the inside of the truck will be subjected to.

I know some of you have provided wireless inside buses for students and
other applications.

Any thoughts on how to handle the varied environment?

Thanks,

Nathan Hay
Network Engineer | NOC
WinWholesale Inc.


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Favorite 802.3af injector for Cisco?

2012-10-29 Thread nphay
Does anyone have a favorite non-Cisco POE injector that they use with Cisco
APs?  Specifically for use with the 1042.

Thanks,

Nathan

Nathan Hay
Network Engineer | NOC
WinWholesale Inc.


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Building map creation company?

2012-10-22 Thread nphay
Does anyone know of a company that will visit buildings and create drawings
of them?  Not a wireless site survey, just floor plan creation so someone
else can do wireless layouts using the generated floor plans.

Deliverables would include floor-by-floor maps at a minimum and possibly
pictures or a video walk-through.

This is not an invitation for companies to contact me.

Thanks,

Nathan Hay
Network Engineer | NOC
WinWholesale Inc.


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