RE: [WIRELESS-LAN] Wireless Door lock systems

[Victoria Poncini]

Hi Thomas,
I'm interested to understand how you reduced the interference issues in 2.4GHz 
between the Stanley 802.15.4 and 802.11 systems? 

Victoria Poncini
UW-IT/ MOB
4545 15th Ave NE
Seattle, WA 98105
vponc...@uw.edu
Wk Phone: 206 685-8456


-Original Message-
From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Thomas Carter
Sent: Monday, March 13, 2017 6:46 AM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] Wireless Door lock systems

We have a small deployment of Stanley locks for special needs students; they 
aren't 802.11 wireless, but are 802.15.4 (on 2.4GHz) wireless. I only bring 
this up as it uses dedicated Stanly gateways, and we had to work to minimize 
the cross-interference between the two systems.

Thomas Carter
Network & Operations Manager / IT
Austin College
900 North Grand Avenue 
Sherman, TX 75090
Phone: 903-813-2564
www.austincollege.edu



-Original Message-
From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Brian David
Sent: Saturday, March 11, 2017 5:59 AM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: [WIRELESS-LAN] Wireless Door lock systems

All,

I was wondering what other Universities experience with wireless door locks?

How have the door locks been working? Is there a lot of maintenance with your 
systems?

For example battery life, wifi connection problems, broken locks.


Brian

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Re: [WIRELESS-LAN] Wireless Door lock systems

[Robert Ellison]

We have Stanley wireless locks in two dorms (802.15.4 not 802.11) .  One
dorm things worked very well in and the other was a bit of a nightmare. We
had issues with interference especially from student wireless devices
especially Zigbee devices.  The locks dropped offline and batteries died
frequently.  Due to the limited bandwidth in this spectrum if too many
locks are communicating with a gateway at a time, downloads would be
aborted and the lock would have to try again.  Unfortunately these locks
purge their database before downloading.  So when a download is aborted,
the locks lose all credentials and students lose access to their rooms
until the lock is able to complete a successful download.  Poor design in
my opinion.

We found that turning the beacon time up so that the locks communicated
less frequently resolved most of these issues, but at the cost of
individual locks taking longer to receive new badges unless a download was
forced.  Since making this change we have not had the issue of students
being locked out of their rooms and have gone from changing batteries once
a month on some locks to lasting the entire year.  Beacon times were
originally configured at 60 seconds by Stanley and we increased the beacon
to one hour.



*Robert J. Ellison*

*Systems Architect – Computing, Telecommunications, and Media Services
Adjunct Professor – Computer Information Systems & Technology*
*University of Pittsburgh at Bradford & Titusville Campuses*
<https://www.linkedin.com/in/robertjellison>office +1 814-362-7666 fax +1
814-362-5279



On Mon, Mar 13, 2017 at 9:23 AM Brian J David <davi...@bc.edu> wrote:

> Thanks for the information Bruce. We have the same locks. about 1800 of
> them. Some of the batteries are dying quickly. Mostly Bathrooms because
> they get the most use. Do you find the Lock antenna to be very powerful?
>
> Brian
>
> On 3/13/17 7:55 AM, Osborne, Bruce W (Network Operations) wrote:
>
> We have been using Assa Abloy wireless locks in our newest residences on our 
> 802.1X SSID. The AA batteries do not last as long as advertised. We place Aps 
> in rooms and the lock wireless antenna is on the insode of the door. 
> Obviously, rekeying maintenance is reduced. The locks update once a day. If 
> they see an unknown badge, they check toe server to get a new badge list.
>
> Other than that, be sure to stagger the regular lock scanning times. When we 
> first deployed, they has 600+ locks all trying to hit our management VM-based 
> server at the same time. The server was overwhelmed. With times staggered, 
> the server now handles the load.
>
>
> Bruce Osborne
> Senior Network Engineer
> Network Operations - Wireless
>
>  (434) 592-4229
>
> LIBERTY UNIVERSITY
> Training Champions for Christ since 1971
>
> -Original Message-
> From: Brian David [mailto:davi...@bc.edu <davi...@bc.edu>]
> Sent: Saturday, March 11, 2017 6:59 AM
> Subject: Wireless Door lock systems
>
> All,
>
> I was wondering what other Universities experience with wireless door locks?
>
> How have the door locks been working? Is there a lot of maintenance with your 
> systems?
>
> For example battery life, wifi connection problems, broken locks.
>
>
> Brian
>
> **
> Participation and subscription information for this EDUCAUSE Constituent 
> Group discussion list can be found at http://www.educause.edu/discuss.
>
> **
> Participation and subscription information for this EDUCAUSE Constituent 
> Group discussion list can be found at http://www.educause.edu/discuss.
>
>
>
> --
>
> *Brian J David*
>
> *Senior Network Systems Engineer*
>
> *Boston College*
>
> ** Participation and subscription information for this EDUCAUSE
> Constituent Group discussion list can be found at
> http://www.educause.edu/discuss.
>
> --

*Robert J. Ellison*
*Systems Architect - Computing, Telecommunications, and Media Services*
*Adjunct Professor – Computer Information Systems & Technology*
*University of Pittsburgh at Bradford & **Titusville** Campuses*
office +1814-362-7666 <%2B1%20814-362-7666>
fax +1 814-362-5279

**
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discussion list can be found at http://www.educause.edu/discuss.

Re: Wireless Door lock systems

[Osborne, Bruce W (Network Operations)]

We have found no issues but are just using them on the rooms and that is where 
we are targeting our wireless usage..


Bruce Osborne
Senior Network Engineer
Network Operations - Wireless

 (434) 592-4229

LIBERTY UNIVERSITY
Training Champions for Christ since 1971




From: Brian J David <davi...@bc.edu>
Sent: Monday, March 13, 2017 9:22 AM
Subject: Re: Wireless Door lock systems


Thanks for the information Bruce. We have the same locks. about 1800 of them. 
Some of the batteries are dying quickly. Mostly Bathrooms because they get the 
most use. Do you find the Lock antenna to be very powerful?

Brian

On 3/13/17 7:55 AM, Osborne, Bruce W (Network Operations) wrote:

We have been using Assa Abloy wireless locks in our newest residences on our 
802.1X SSID. The AA batteries do not last as long as advertised. We place Aps 
in rooms and the lock wireless antenna is on the insode of the door. Obviously, 
rekeying maintenance is reduced. The locks update once a day. If they see an 
unknown badge, they check toe server to get a new badge list.

Other than that, be sure to stagger the regular lock scanning times. When we 
first deployed, they has 600+ locks all trying to hit our management VM-based 
server at the same time. The server was overwhelmed. With times staggered, the 
server now handles the load.


Bruce Osborne
Senior Network Engineer
Network Operations - Wireless

 (434) 592-4229

LIBERTY UNIVERSITY
Training Champions for Christ since 1971

-Original Message-
From: Brian David [mailto:davi...@bc.edu]
Sent: Saturday, March 11, 2017 6:59 AM
Subject: Wireless Door lock systems

All,

I was wondering what other Universities experience with wireless door locks?

How have the door locks been working? Is there a lot of maintenance with your 
systems?

For example battery life, wifi connection problems, broken locks.


Brian

**
Participation and subscription information for this EDUCAUSE Constituent Group 
discussion list can be found at http://www.educause.edu/discuss.

**
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discussion list can be found at http://www.educause.edu/discuss.



--
Brian J David
Senior Network Systems Engineer
Boston College
[X]
** Participation and subscription information for this EDUCAUSE 
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RE: [WIRELESS-LAN] Wireless Door lock systems

[Matthew Ballard]

We're using the Assa Abloy IN120 Wi-Fi locks.

We haven't been using them long enough to get a good idea on battery life, but 
a number of them have been dying faster than expected, but better monitoring 
has helped to minimize the problems from that.

Personally I would not use these locks in dorms again (nor would I use Wi-Fi 
locks in dorms).  Due to that they only update periodically (once a day by 
default), if you cut-off access for a card, replace/issue a card for a user, 
etc, it won't work right away.  Cut-offs and new cards won't update until after 
the next lock update, although that can be forced by an non-access read at the 
lock, but it creates hassles for the user and in teaching them to deal with the 
situation (instead of just tapping once and assuming it doesn't work).  This 
isn't so bad for employees (but still annoying), but it's a big pain with 
students.

Also, the IN120, at least used in conjunction with CBORD CS Gold, isn't 
compatible with mobile apps for access (a keypad is needed for Wi-Fi locks).

I would use a non-Wi-Fi wireless locks instead of Wi-Fi, as they can be online 
locks without these issues (it does cost a bit more for infrastructure, but 
gets rid of a lot of issues).


Matthew Ballard
Director of Technology Infrastructure
Otis College of Art and Design
mball...@otis.edu


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-Original Message-
From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Brian David
Sent: Saturday, March 11, 2017 3:59 AM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: [WIRELESS-LAN] Wireless Door lock systems

All,

I was wondering what other Universities experience with wireless door locks?

How have the door locks been working? Is there a lot of maintenance with your 
systems?

For example battery life, wifi connection problems, broken locks.


Brian

**
Participation and subscription information for this EDUCAUSE Constituent Group 
discussion list can be found at http://www.educause.edu/discuss.

**
Participation and subscription information for this EDUCAUSE Constituent Group 
discussion list can be found at http://www.educause.edu/discuss.

RE: [WIRELESS-LAN] Wireless Door lock systems

[Thomas Carter]

We have a small deployment of Stanley locks for special needs students; they 
aren't 802.11 wireless, but are 802.15.4 (on 2.4GHz) wireless. I only bring 
this up as it uses dedicated Stanly gateways, and we had to work to minimize 
the cross-interference between the two systems.

Thomas Carter
Network & Operations Manager / IT
Austin College
900 North Grand Avenue 
Sherman, TX 75090
Phone: 903-813-2564
www.austincollege.edu



-Original Message-
From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Brian David
Sent: Saturday, March 11, 2017 5:59 AM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: [WIRELESS-LAN] Wireless Door lock systems

All,

I was wondering what other Universities experience with wireless door locks?

How have the door locks been working? Is there a lot of maintenance with your 
systems?

For example battery life, wifi connection problems, broken locks.


Brian

**
Participation and subscription information for this EDUCAUSE Constituent Group 
discussion list can be found at http://www.educause.edu/discuss.

**
Participation and subscription information for this EDUCAUSE Constituent Group 
discussion list can be found at http://www.educause.edu/discuss.

Re: [WIRELESS-LAN] Wireless Door lock systems

[Brian J David]

Thanks for the information Bruce. We have the same locks. about 1800 of 
them. Some of the batteries are dying quickly. Mostly Bathrooms because 
they get the most use. Do you find the Lock antenna to be very powerful?


Brian


On 3/13/17 7:55 AM, Osborne, Bruce W (Network Operations) wrote:

We have been using Assa Abloy wireless locks in our newest residences on our 
802.1X SSID. The AA batteries do not last as long as advertised. We place Aps 
in rooms and the lock wireless antenna is on the insode of the door. Obviously, 
rekeying maintenance is reduced. The locks update once a day. If they see an 
unknown badge, they check toe server to get a new badge list.

Other than that, be sure to stagger the regular lock scanning times. When we 
first deployed, they has 600+ locks all trying to hit our management VM-based 
server at the same time. The server was overwhelmed. With times staggered, the 
server now handles the load.


Bruce Osborne
Senior Network Engineer
Network Operations - Wireless

  (434) 592-4229
  
LIBERTY UNIVERSITY

Training Champions for Christ since 1971

-Original Message-
From: Brian David [mailto:davi...@bc.edu]
Sent: Saturday, March 11, 2017 6:59 AM
Subject: Wireless Door lock systems

All,

I was wondering what other Universities experience with wireless door locks?

How have the door locks been working? Is there a lot of maintenance with your 
systems?

For example battery life, wifi connection problems, broken locks.


Brian

**
Participation and subscription information for this EDUCAUSE Constituent Group 
discussion list can be found at http://www.educause.edu/discuss.

**
Participation and subscription information for this EDUCAUSE Constituent Group 
discussion list can be found at http://www.educause.edu/discuss.



--

*/Brian J David/*

*/Senior Network Systems Engineer/*

*/Boston College/*

*//*


**
Participation and subscription information for this EDUCAUSE Constituent Group 
discussion list can be found at http://www.educause.edu/discuss.

RE: Wireless Door lock systems

[Osborne, Bruce W (Network Operations)]

We have been using Assa Abloy wireless locks in our newest residences on our 
802.1X SSID. The AA batteries do not last as long as advertised. We place Aps 
in rooms and the lock wireless antenna is on the insode of the door. Obviously, 
rekeying maintenance is reduced. The locks update once a day. If they see an 
unknown badge, they check toe server to get a new badge list.

Other than that, be sure to stagger the regular lock scanning times. When we 
first deployed, they has 600+ locks all trying to hit our management VM-based 
server at the same time. The server was overwhelmed. With times staggered, the 
server now handles the load.


Bruce Osborne
Senior Network Engineer
Network Operations - Wireless

 (434) 592-4229
 
LIBERTY UNIVERSITY
Training Champions for Christ since 1971

-Original Message-
From: Brian David [mailto:davi...@bc.edu] 
Sent: Saturday, March 11, 2017 6:59 AM
Subject: Wireless Door lock systems

All,

I was wondering what other Universities experience with wireless door locks?

How have the door locks been working? Is there a lot of maintenance with your 
systems?

For example battery life, wifi connection problems, broken locks.


Brian

**
Participation and subscription information for this EDUCAUSE Constituent Group 
discussion list can be found at http://www.educause.edu/discuss.

**
Participation and subscription information for this EDUCAUSE Constituent Group 
discussion list can be found at http://www.educause.edu/discuss.

Re: [WIRELESS-LAN] Wireless Door lock systems

[Julian Y Koh]

> On Mar 11, 2017, at 05:58, Brian David  wrote:
> 
> I was wondering what other Universities experience with wireless door locks?
> 
> How have the door locks been working? Is there a lot of maintenance with your 
> systems?

We started using the Assa Abloy locks this academic year in a few renovated 
residence halls, so we haven’t hit a battery change cycle yet.  Overall they 
seem to be working well.  They can do 802.1X auth/encryption.  I’m not aware of 
any major issues that have bubbled up to the networking team here after initial 
rollout.

-- 
Julian Y. Koh
Associate Director, Telecommunications and Network Services
Northwestern Information Technology

2001 Sheridan Road #G-166
Evanston, IL 60208
+1-847-467-5780
Northwestern IT Web Site: 
PGP Public Key: 


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RE: [WIRELESS-LAN] Wireless Door lock systems

[Eric Glinsky]

Stay away from Alarm Lock. We're always aggravated with the clunky 
Windows-based software, the locks that lose memory when the batteries die, 
broken locks, low wireless ranges in most cases necessitating one of their 
proprietary wireless gateways for one lock (exterior doors only in our case), 
and the hokey-pokey routine of pairing the wireless lock with the wireless 
gateway, and the gateway with the software... and if there's a mishap in 
pairing, you have to reset the lock and the gateway and start over.

I know of at least one community college in Connecticut that uses S2 Security 
to control the locks, and I suspect it may be used at the universities, too. My 
boss worked with that system at his previous job and loved it, and we will be 
switching to it this summer. Though I'm not sure what the actual lock hardware 
is, I do know ours will be wired.

http://s2sys.com/



-Original Message-
From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Brian David
Sent: Saturday, March 11, 2017 6:59 AM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: [WIRELESS-LAN] Wireless Door lock systems

All,

I was wondering what other Universities experience with wireless door locks?

How have the door locks been working? Is there a lot of maintenance with your 
systems?

For example battery life, wifi connection problems, broken locks.


Brian

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Wireless Door lock systems

[Brian David]

All,

I was wondering what other Universities experience with wireless door locks?

How have the door locks been working? Is there a lot of maintenance with 
your systems?


For example battery life, wifi connection problems, broken locks.


Brian

**
Participation and subscription information for this EDUCAUSE Constituent Group 
discussion list can be found at http://www.educause.edu/discuss.