Re: [WiX-users] Driver Issue

2014-06-12 Thread Phill Hogland
The symptoms that you have shared, (installs on a clean system, but when the
"old" driver is present, the "new" driver is added to the driver store, but
the class installer is not invoked by the PNP manager) are commonly due to
the fact that the "new" driver has a lower driver rank than the "old"
driver.  When verbose setupAPI logging is configured there will be verbose
information on driver ranking in either the setupapi.app.log or the
setupapi.dev.log (on Vista or later).

The MSI log that was posted indicates that the Difx 'legacy' flag was set
(but ignored - if you can believe that).  A USB driver is always PNP (so far
as I am aware).  Certainly setting the 'legacy' flag, indicating a non-PNP
driver, would make the driver rank very low.   Also if the "old" driver is
WHQL signed then it will always out rank a legacy driver or a driver which
is not WHQL signed (even if test signed).

Aside from the Difx 'legacy' flag issue. the fact that the driver was added
to the driver store indicates that Wix/MSI and DifxApp did it's job and that
the issue is at the PNP Manager/Class installer level.  The setupapi log is
the best way to track down driver design/driver signing issues so far as I
am aware.



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Re: [WiX-users] Driver Issue

2014-06-11 Thread Carter Young
Whether or not this is a true issue or not, the error still needs to  
be looked into in order to minimize the possibility that it is  
contributing to the error you asked about.  Do you happen to have a  
log from a "fresh install?"

Carter

Quoting Michael Ogilvie :

> Hello,
>
> I don't think that is the issue.
>
> If I install on a fresh install of Windows that has not seen our old
> installer, the new Wix installer works perfect all drivers are installed
> first time.
>
>> From what I can tell, it does look like the drivers are added to the
> driverstore just not copied over to the C:\Windows\inf folder as a
> OEM*.INF
>
> Thank you,
> Michael Ogilvie
>
>
> -Original Message-
> From: Carter Young [mailto:ecyo...@grandecom.net]
> Sent: Wednesday, June 11, 2014 10:57 AM
> To: wix-users@lists.sourceforge.net
> Subject: Re: [WiX-users] Driver Issue
>
> See Also:
> http://stackoverflow.com/questions/13345788/propertyref-to-require-combo
> box
>
> Quoting Carter Young :
>
>> Note 1: Error 2205:
>> 2205
>> Database: [2]. Table does not exist: [3].
>>
>> [2] = Install Database Name
>> [3] = Table Name
>>
>> See http://msdn.microsoft.com/en-us/library/aa372835.aspx
>>
>> If an Upgrade/Repair option always works, my hunch is that Table [3]
>> is created during the Repair, but not during a fresh install.
>>
>> Carter
>
>
>
> 
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>




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Re: [WiX-users] Driver Issue

2014-06-11 Thread Michael Ogilvie
Hello,

I don't think that is the issue.

If I install on a fresh install of Windows that has not seen our old
installer, the new Wix installer works perfect all drivers are installed
first time.

>From what I can tell, it does look like the drivers are added to the
driverstore just not copied over to the C:\Windows\inf folder as a
OEM*.INF

Thank you,
Michael Ogilvie


-Original Message-
From: Carter Young [mailto:ecyo...@grandecom.net] 
Sent: Wednesday, June 11, 2014 10:57 AM
To: wix-users@lists.sourceforge.net
Subject: Re: [WiX-users] Driver Issue

See Also:
http://stackoverflow.com/questions/13345788/propertyref-to-require-combo
box

Quoting Carter Young :

> Note 1: Error 2205:
> 2205
> Database: [2]. Table does not exist: [3].
>
> [2] = Install Database Name
> [3] = Table Name
>
> See http://msdn.microsoft.com/en-us/library/aa372835.aspx
>
> If an Upgrade/Repair option always works, my hunch is that Table [3] 
> is created during the Repair, but not during a fresh install.
>
> Carter




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Re: [WiX-users] Driver Issue

2014-06-11 Thread Carter Young
See Also:
http://stackoverflow.com/questions/13345788/propertyref-to-require-combobox

Quoting Carter Young :

> Note 1: Error 2205:
> 2205
> Database: [2]. Table does not exist: [3].
>
> [2] = Install Database Name
> [3] = Table Name
>
> See http://msdn.microsoft.com/en-us/library/aa372835.aspx
>
> If an Upgrade/Repair option always works, my hunch is that Table [3]
> is created during the Repair, but not during a fresh install.
>
> Carter



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Re: [WiX-users] Driver Issue

2014-06-11 Thread Carter Young
Note 1: Error 2205:
2205
Database: [2]. Table does not exist: [3].

[2] = Install Database Name
[3] = Table Name

See http://msdn.microsoft.com/en-us/library/aa372835.aspx

If an Upgrade/Repair option always works, my hunch is that Table [3]  
is created during the Repair, but not during a fresh install.

Carter

Quoting Michael Ogilvie :

> Thanks Phill,
>
> The Product\manufacture name and INF Manufacture name do match so that
> is not the issue.
>
> The two drivers that seem to have the issue are the USB and FW but as I
> said the strange thing is, if I do a repair with the same install
> everything installs fine.
>
> Looking at the setupapi.dev.log I see the install of my other two
> drivers but nothing for the USB2.0 or FW.
>
> If I run the PnPUtil.exe -i -a PxlUSB.inf , it installs fine and I see
> the proper OEM*.inf file
>
> Here is the specific MSI log:
>
> DIFXAPP: ENTER: ProcessDriverPackages()
> DIFXAPP: INFO: 'Component' is
> 'USBx64.7812CBB9_7D06_4231_88CB_CE08A2CC5813'
> DIFXAPP: INFO: Component state 0x2 -> 0x3
> DIFXAPP: INFO: 'ComponentId' is {B642DEB7-E775-4379-9739-AF3E66DF2023}
> DIFXAPP: INFO: 'Flags' is 31
> DIFXAPP: INFO: component path is C:\Program Files
> (x86)\PixeLINK\Install\USBx64\
> DIFXAPP: INFO: user SID of user performing the install is
> 'S-1-5-21-2843652417-219146766-539197311-1006'.
> MSI (s) (FC!4C) [07:02:22:232]: PROPERTY CHANGE: Adding
> MsiRollbackInstall property. Its value is
> '2.12{B642DEB7-E775-4379-9739-AF3E66DF2023}312Camera
> DriversPixeLINK'.
> MSI (s) (FC!4C) [07:02:22:232]: Doing action: MsiRollbackInstall
> MSI (s) (FC!4C) [07:02:22:232]: Note: 1: 2205 2:  3: ActionText
> DIFXAPP: INFO: creating
> HKEY_USERS\S-1-5-21-2843652417-219146766-539197311-1006\Software\Microso
> ft\Windows\CurrentVersion\DIFxApp\Components\{B642DEB7-E775-4379-9739-AF
> 3E66DF2023} (User's SID: 'S-1-5-21-2843652417-219146766-539197311-1006')
> ...
> Action start 7:02:22: MsiRollbackInstall.
> MSI (s) (FC!4C) [07:02:22:237]: PROPERTY CHANGE: Adding
> MsiInstallDrivers property. Its value is
> '2.12{B642DEB7-E775-4379-9739-AF3E66DF2023}C:\Program Files
> (x86)\PixeLINK\Install\USBx64\312Camera DriversPixeLINK'.
> MSI (s) (FC!4C) [07:02:22:237]: Doing action: MsiInstallDrivers
> MSI (s) (FC!4C) [07:02:22:237]: Note: 1: 2205 2:  3: ActionText
> Action ended 7:02:22: MsiRollbackInstall. Return value 1.
> Action start 7:02:22: MsiInstallDrivers.
> Action ended 7:02:22: MsiInstallDrivers. Return value 1.
>
>
> DIFXAPP: ENTER: InstallDriverPackages()
> DIFXAPP: INFO: 'CustomActionData' property 'DIFxApp Version' is '2.1'.
> DIFXAPP: INFO: 'CustomActionData' property 'UI Level' is '2'.
> DIFXAPP: INFO: 'CustomActionData' property 'componentId' is
> '{B642DEB7-E775-4379-9739-AF3E66DF2023}'.
> DIFXAPP: INFO: 'CustomActionData' property 'componentPath' is
> 'C:\Program Files (x86)\PixeLINK\Install\USBx64\'.
> DIFXAPP: INFO: 'CustomActionData' property 'flags' is 0x1F.
> DIFXAPP: INFO: 'CustomActionData' property 'installState' is '2'.
> DIFXAPP: INFO: 'CustomActionData' property 'ProductName' is 'Camera
> Drivers'.
> DIFXAPP: INFO: 'CustomActionData' property 'ManufacturerName' is
> 'PixeLINK'.
> DIFXAPP: INFO: user SID of user performing the install is
> 'S-1-5-21-2843652417-219146766-539197311-1006'.
> DIFXAPP: INFO: opening
> HKEY_USERS\S-1-5-21-2843652417-219146766-539197311-1006\Software\Microso
> ft\Windows\CurrentVersion\DIFxApp\Components\{B642DEB7-E775-4379-9739-AF
> 3E66DF2023} (User's SID: 'S-1-5-21-2843652417-219146766-539197311-1006')
> ...
> DIFXAPP: INFO:   ENTER:  DriverPackageInstallW
> DIFXAPP: WARNING:DRIVER_PACKAGE_LEGACY_MODE flag set but not supported
> on Plug and Play driver on VISTA. Flag will be ignored.
> DIFXAPP: INFO:   Installing INF file 'C:\Program Files
> (x86)\PixeLINK\Install\USBx64\PxLUSB.inf' (Plug and Play).
> DIFXAPP: INFO:   Looking for Model Section ...
> DIFXAPP: INFO:   No matching devices found in INF
> "C:\Windows\System32\DriverStore\FileRepository\pxlusb.inf_amd64_neutral
> _1642e851eb6a4a8a\pxlusb.inf" on the Machine.
> DIFXAPP: INFO:   No drivers installed. No devices found that match
> driver(s) contained in
> 'C:\Windows\System32\DriverStore\FileRepository\pxlusb.inf_amd64_neutral
> _1642e851eb6a4a8a\pxlusb.inf'.
> DIFXAPP: INFO:   RETURN: DriverPackageInstallW  (0xE20B)
> DIFXAPP: INFO: The device(s) for which the driver is being installed has
> not been plugged into the computer.
> DIFXAPP: INFO:   ENTER:  DriverPackageGetPathW
> DIFXAPP: INFO:   RETURN: DriverPackageGetPathW  (0x7A)
> DIFXAPP: INFO:   ENTER:  DriverPackageGetPathW
> DIFXAPP: INFO:   RETURN: DriverPackageGetPathW  (0x0)
> DIFXAPP: INFO: driver store entry for 'C:\Program Files
> (x86)\PixeLINK\Install\USBx64\PxLUSB.inf' is
> 'C:\Windows\System32\DriverStore\FileRepository\pxlusb.inf_amd64_neutral
> _1642e851eb6a4a8a\pxlusb.inf'.
> DIFXAPP: INFO: The component Id '{B642DEB7-E775-4379-9739-AF3E66DF2023}'
> is now set to point to driver store:
> 'C:\Windows

Re: [WiX-users] Driver Issue

2014-06-11 Thread Michael Ogilvie
oot is not needed to install the component
'{B642DEB7-E775-4379-9739-AF3E66DF2023}'.
MSI (s) (FC:5C) [07:02:22:912]: Executing op:
ActionStart(Name=MsiRollbackInstall,,)
DIFXAPP: RETURN: InstallDriverPackages() 0 (0x0)
MSI (s) (FC:5C) [07:02:22:912]: Executing op:
CustomActionSchedule(Action=MsiRollbackInstall,ActionType=3329,Source=Bi
naryData,Target=RollbackInstall,CustomActionData=2.12{1464D187-0988-45
7A-91EE-36945AFD9347}312Camera DriversPixeLINK)
MSI (s) (FC:5C) [07:02:22:917]: Executing op:
ActionStart(Name=MsiInstallDrivers,,)
MSI (s) (FC:5C) [07:02:22:917]: Executing op:
CustomActionSchedule(Action=MsiInstallDrivers,ActionType=3073,Source=Bin
aryData,Target=InstallDriverPackages,CustomActionData=2.12{1464D187-09
88-457A-91EE-36945AFD9347}C:\Program Files
(x86)\PixeLINK\Install\FWx64\312Camera DriversPixeLINK)
MSI (s) (FC:DC) [07:02:22:917]: Invoking remote custom action. DLL:
C:\Windows\Installer\MSIBFF1.tmp, Entrypoint: InstallDriverPackages




Michael Ogilvie




-Original Message-
From: Phill Hogland [mailto:phogl...@rimage.com] 
Sent: Wednesday, June 11, 2014 8:52 AM
To: wix-users@lists.sourceforge.net
Subject: Re: [WiX-users] Driver Issue

>>>DIFXAPP: INFO:   No matching devices found in INF 
"C:\Windows\System32\DriverStore\FileRepository\pxlgevndis6.inf_amd64_ne
utral_fe3715a4af78ac12\PxLGevNdis6.inf" on the Machine. 

I would configure the target system to generate a verbose setupapi log,
and study both (msi and setupapi.dev.log) verbose logs.  Also the system
tool pnputil.exe is helpful to check which drivers are in the driver
store, etc, prior and after doing the install.
 
http://msdn.microsoft.com/en-us/library/windows/hardware/ff550808(v=vs.8
5).aspx

While converting printer drivers from DifxAPI (InstallScript) installer
to DifxAPP (WIX) I ran into several issues.  One thing that I recall
related to 'No matching devices found in INF' was that the
Product/@Manufacture must match the Manufacture name in the INF file.
This seems to be an implementation detail of the DifxAppExtension.  (The
Package/@Manufacture does not need to be the same.)

We have several drivers developed by different groups over time.  In one
case the INF has 'Company' and in another case the INF has 'Company
Corporation', or some other variant.  The drivers are signed and
deployed so they cannot be changed.  I packaged each driver in a
separate MSI, so that I could set Product/@Manufacture appropriately for
that driver.  I then use a Bundle Chain to deploy the various MSI
packages.

There may be other reasons why there was no match for your hardware,
which is where the setupapi.dev.log file in \Inf will be
helpful. 




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Re: [WiX-users] Driver Issue

2014-06-11 Thread Phill Hogland
>>>DIFXAPP: INFO:   No matching devices found in INF 
"C:\Windows\System32\DriverStore\FileRepository\pxlgevndis6.inf_amd64_ne 
utral_fe3715a4af78ac12\PxLGevNdis6.inf" on the Machine. 

I would configure the target system to generate a verbose setupapi log, and
study both (msi and setupapi.dev.log) verbose logs.  Also the system tool
pnputil.exe is helpful to check which drivers are in the driver store, etc,
prior and after doing the install.
 
http://msdn.microsoft.com/en-us/library/windows/hardware/ff550808(v=vs.85).aspx

While converting printer drivers from DifxAPI (InstallScript) installer to
DifxAPP (WIX) I ran into several issues.  One thing that I recall related to
'No matching devices found in INF' was that the Product/@Manufacture must
match the Manufacture name in the INF file.  This seems to be an
implementation detail of the DifxAppExtension.  (The Package/@Manufacture
does not need to be the same.)

We have several drivers developed by different groups over time.  In one
case the INF has 'Company' and in another case the INF has 'Company
Corporation', or some other variant.  The drivers are signed and deployed so
they cannot be changed.  I packaged each driver in a separate MSI, so that I
could set Product/@Manufacture appropriately for that driver.  I then use a
Bundle Chain to deploy the various MSI packages.

There may be other reasons why there was no match for your hardware, which
is where the setupapi.dev.log file in \Inf will be helpful. 




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