Re: [WiX-users] Strange log message and bad user experience - can't remove rbf file?

2014-01-04 Thread Blair Murri



I assume that some file(s) that you are removing or upgrading don't extend 
Full Control to the account named SYSTEM, which is actually a requirement 
of Windows Installer (and is the default of every single file and folder in a 
fresh install of the operating system). It's possible that if the file was in 
use when it was moved that it was moved preserving the rights it had in the 
installation folder to not crash whatever process was still using it.
 
Look closely at the file permissions of the files you will be changing/removing 
to see if there is some file that MSI will have trouble with.
 
 Date: Thu, 2 Jan 2014 22:06:28 -0800
 From: mr_gapea...@yahoo.com
 To: wix-users@lists.sourceforge.net
 Subject: Re: [WiX-users] Strange log message and bad user experience - can't 
 remove rbf file?
 
 This is still a problem.  I noticed that this message in the log is the only
 occurrence, and when it happens, install fails as described above.MSI (s)
 (C0:84) [15:58:39:643]: Using source file security for destination. I'd like
 to know just what this message means.  MSI has installed the product, but it
 is trying to remove the associated .rbf file, but it cannot.
 
 
 
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Re: [WiX-users] Strange log message and bad user experience - can't remove rbf file?

2014-01-02 Thread gapearce
This is still a problem.  I noticed that this message in the log is the only
occurrence, and when it happens, install fails as described above.MSI (s)
(C0:84) [15:58:39:643]: Using source file security for destination. I'd like
to know just what this message means.  MSI has installed the product, but it
is trying to remove the associated .rbf file, but it cannot.



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Re: [WiX-users] Strange log message and bad user experience - can't remove rbf file?

2013-10-31 Thread gapearce
This is happening a lot now with a different installer.  It always is a
different file, and the log shows that this is the only entry where the
attempt was made twice twice to verify access (immediately following the
first attempt), and it also is the only entry in the log that has the bit
about Using source file security for destination..  There is no AV running
on this system, and it is a win2008R2 64 bit machine.

MSI (s) (A8:6C) [00:44:30:958]: Executing op:
FileRemove(,FileName=keyword.py,,ComponentId={0BB2B946-4B2E-4096-9410-39E84359B864})
MSI (s) (A8:6C) [00:44:30:974]: Verifying accessibility of file: keyword.py
MSI (s) (A8:6C) [00:44:30:974]: Verifying accessibility of file: keyword.py
MSI (s) (A8:6C) [00:44:30:974]: Using source file security for destination.
MSI (s) (A8:6C) [00:44:30:974]: Note: 1: 1310 2: 5 3:
C:\Config.Msi\6b042d.rbf 
MSI (s) (A8:6C) [00:44:30:974]: Product: Acronis Access File Repository
Server -- Error 1310. Error writing to file: C:\Config.Msi\6b042d.rbf. 
System error 5.  Verify that you have access to that directory.

The user having this problem is an admin, and is using Remote Desktop to
access the machine while upgrading this product... I have seen some other
posts out 'there' about the 'System' not having full control of the
disk/files, but this is the Config.msi folder, that the system user just
created!  (Config.msi does not exist prior to upgrade, BTW.).

When this problem occurs, the user simply re-runs the exact same installer
and everything works fine the second time.





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Re: [WiX-users] Strange log message and bad user experience - can't remove rbf file?

2013-10-31 Thread ecyoung
The Config.msi Folder is a Hidden System Folder that is created by  
Windows.  Only SYSTEM, and the Administrators Group should Be in the  
Security Tab list, each having Full Access.  If the Admin Remoting in  
is not a member of the Administrators Group, you may have issues.  By  
Default a local Admin will be in the Administrators Group, unless  
Group Policy dictates otherwise.

Quoting gapearce mr_gapea...@yahoo.com:

 This is happening a lot now with a different installer.  It always is a
 different file, and the log shows that this is the only entry where the
 attempt was made twice twice to verify access (immediately following the
 first attempt), and it also is the only entry in the log that has the bit
 about Using source file security for destination..  There is no AV running
 on this system, and it is a win2008R2 64 bit machine.

 MSI (s) (A8:6C) [00:44:30:958]: Executing op:
 FileRemove(,FileName=keyword.py,,ComponentId={0BB2B946-4B2E-4096-9410-39E84359B864})
 MSI (s) (A8:6C) [00:44:30:974]: Verifying accessibility of file: keyword.py
 MSI (s) (A8:6C) [00:44:30:974]: Verifying accessibility of file: keyword.py
 MSI (s) (A8:6C) [00:44:30:974]: Using source file security for destination.
 MSI (s) (A8:6C) [00:44:30:974]: Note: 1: 1310 2: 5 3:
 C:\Config.Msi\6b042d.rbf
 MSI (s) (A8:6C) [00:44:30:974]: Product: Acronis Access File Repository
 Server -- Error 1310. Error writing to file: C:\Config.Msi\6b042d.rbf.
 System error 5.  Verify that you have access to that directory.

 The user having this problem is an admin, and is using Remote Desktop to
 access the machine while upgrading this product... I have seen some other
 posts out 'there' about the 'System' not having full control of the
 disk/files, but this is the Config.msi folder, that the system user just
 created!  (Config.msi does not exist prior to upgrade, BTW.).

 When this problem occurs, the user simply re-runs the exact same installer
 and everything works fine the second time.





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[WiX-users] Strange log message and bad user experience - can't remove rbf file?

2013-04-26 Thread gapearce
I had a customer report a strange problem and am wondering if anyone can
decipher this message in my log.  

The user gets prompted to Retry or Cancel when this problem occurs, and if
they choose to retry, it continues the upgrade apparently without a problem.

After hundreds of files processing messages in the log, I see this:

MSI (s) (C0:84) [15:58:39:628]: Executing op:
FileRemove(,FileName=cp1250.py,,ComponentId={28A07942-63EC-4B8D-A1B5-8FAEAAFDEE91})
MSI (s) (C0:84) [15:58:39:643]: Verifying accessibility of file: cp1250.py
MSI (s) (C0:84) [15:58:39:643]: Verifying accessibility of file: cp1250.py
MSI (s) (C0:84) [15:58:39:643]: Using source file security for destination.
MSI (s) (C0:84) [15:58:39:643]: Note: 1: 1310 2: 5 3:
C:\Config.Msi\257917cc.rbf 
MSI (s) (C0:84) [16:03:02:285]: Product: activEcho Server -- Error 1310.
Error writing to file: C:\Config.Msi\257917cc.rbf.  System error 5.  Verify
that you have access to that directory.

This is the only file in the log that says Using source file security for
destination..  And clearly, the process has access to the folder because it
just did a few hundred of these operations.

What does this mean and how can I avoid it?
Thanks for your help.






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Re: [WiX-users] Strange log message and bad user experience - can't remove rbf file?

2013-04-26 Thread Rob Mensching
Those are the rollback files for the Windows Installer. Error message is
telling you that something happened between the time that Windows
Installer could access the files to the time that it could no longer access
the files. I like to blame this stuff on anti-virus but that's not always
the case.


On Fri, Apr 26, 2013 at 6:07 AM, gapearce mr_gapea...@yahoo.com wrote:

 I had a customer report a strange problem and am wondering if anyone can
 decipher this message in my log.

 The user gets prompted to Retry or Cancel when this problem occurs, and if
 they choose to retry, it continues the upgrade apparently without a
 problem.

 After hundreds of files processing messages in the log, I see this:

 MSI (s) (C0:84) [15:58:39:628]: Executing op:

 FileRemove(,FileName=cp1250.py,,ComponentId={28A07942-63EC-4B8D-A1B5-8FAEAAFDEE91})
 MSI (s) (C0:84) [15:58:39:643]: Verifying accessibility of file: cp1250.py
 MSI (s) (C0:84) [15:58:39:643]: Verifying accessibility of file: cp1250.py
 MSI (s) (C0:84) [15:58:39:643]: Using source file security for destination.
 MSI (s) (C0:84) [15:58:39:643]: Note: 1: 1310 2: 5 3:
 C:\Config.Msi\257917cc.rbf
 MSI (s) (C0:84) [16:03:02:285]: Product: activEcho Server -- Error 1310.
 Error writing to file: C:\Config.Msi\257917cc.rbf.  System error 5.  Verify
 that you have access to that directory.

 This is the only file in the log that says Using source file security for
 destination..  And clearly, the process has access to the folder because
 it
 just did a few hundred of these operations.

 What does this mean and how can I avoid it?
 Thanks for your help.






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