On Wed, 2010-08-25 at 16:38 -0400, John A. Sullivan III wrote:
> Hello, all. We've seen this bug rarely but enough to know that it is a
> real bug and not just a coincidence. Here is the report from our
> internal trouble ticket. Unfortunately, it smells like it might be
> something in the NX libraries:
>
> The user called because she could not see her mouse cursor in her
> virtual desktop. It was visible in her physical desktop. As we later
> observed, it was indeed present in the virtual desktop, e.g., if she
> happened to stop the mouse over a file in Konqueror, it would display
> the thumbnail, but the mouse cursor was not visible.
>
> We tried suspending and reconnecting; that did not work. I could see
> where the mouse was supposed to be via my VNC session to her physical
> desktop so I tried to change the mouse cursor theme but that did not
> work (and required a restart of KDE).
>
> Finally, before rebooting to try to re-establish the connection between
> her physical and virtual desktops to display the mouse cursor, we
> thought to suspend her X2Go session and then completely close her X2Go
> client. When she restarted the client and reconnected to her X2Go
> session, the mouse had re-appeared. We did not need to reboot the
> physical computer.
We saw this again today for the same user. Has anyone else experienced
this? Thanks - John
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