----- Original Message -----
From: Microsoft Outlook Express team
To: [EMAIL PROTECTED]
Sent: Tuesday, April 22, 2008 5:50 AM
Subject: Outlook Express Service Change
Dear Microsoft Outlook Express customer,
Thank you for using Microsoft® Outlook® Express. Our
information indicates that you use Outlook Express to access a Windows LiveT
Hotmail® e-mail account via a protocol called DAV (Distributed Authoring and
Versioning protocol). DAV, like POP3 or IMAP, is the way that a mail client
communicates with a web-based mail server.
As a valued customer, we want to provide advanced notice that
as of June 30, 2008, Microsoft is disabling the DAV protocol and you will no
longer be able to access your Hotmail Inbox via Outlook Express. As an
alternative, we recommend that you download Windows Live Mail, a free desktop
e-mail client that has the familiarity of Outlook Express and much more. This
next generation of free e-mail software will allow you to easily manage
multiple e-mail accounts-including Windows Live Hotmail, plus other e-mail
accounts that support POP3/IMAP. Better yet, Windows Live Mail integrates well
with other Windows Live services, and downloads in minutes. After you provide
your user name and password, you will automatically be linked to your Hotmail
account, providing continued access to your email and contacts.
We encourage you to download Windows Live Mail at
http://get.live.com/wlmail/overview.
And, to make your transition smoother, we've provided answers
to frequently asked questions below.
Again, thank you for your use of Outlook Express and we are
confident that you'll be just as delighted with the new Windows Live Mail.
Your Windows Live Mail team
Frequently asked questions:
Why are we disabling DAV?
DAV is a legacy protocol that is not well suited for client
access to large inboxes. Over time, as we've provided more e-mail storage to
our users-and now offer 5GB inboxes for free-a more efficient access protocol
is needed.
What are we replacing DAV with?
We have developed a new, much more efficient protocol called
DeltaSynch that is far superior to DAV especially for large e-mail inboxes. It
enables email clients to only download changes since the last time the client
polled the email server for changes. This is much more efficient and high
performing than having to download all the headers in every folder as is the
case with DAV.
Is DeltaSynch compatible with Outlook Express?
The new protocol unfortunately is NOT supported by Outlook
Express and support would require too many changes to the Outlook Express
software.
Is there a different or new mail client I can try that uses
DeltaSynch?
Microsoft is providing Windows Live Mail, a free e-mail
client that has the familiarity of Outlook Express and much more. This free,
next generation email client enables users to easily manage multiple e-mail
accounts including Windows Live Hotmail and other e-mail accounts that support
POP3/IMAP. Windows Live Mail also integrates well with other Windows Live
services, is optimized to work with Windows Live Hotmail, and offers:
a.. Offline mail
b.. Windows Live Hotmail account aggregation for those
users with multiple Hotmail accounts
c.. Account aggregation for POP and IMAP mail accounts
d.. Rich photo-sharing capabilities
e.. Advanced search via integration with Desktop Search
f.. Safety tools (Anti-Virus scanning, anti-phishing,
anti-spam features across aggregated accounts for customers who do not have an
Anti-Virus product)
g.. Integration with Windows Live services including
Windows Live Spaces
h.. RSS (Real Simple Syndication) feed aggregation
i.. Ability to send SMS (short message service) text to a
mobile phone from Windows Live Mail
Where can I download the new Windows Live Mail client?
You can download the new client at
http://get.live.com/wlmail/overview.
Microsoft respects your privacy. To learn more, please read
our online Privacy Statement.
Microsoft Corporation, One Microsoft Way, Redmond, WA 98052
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