On 1/12/12, Dinesh <sk.dines...@gmail.com> wrote: > I do agree it's a risky task. But while they are getting the undertaking > signature, why do they still refusing to give? > > Again I'd request all of us to gang upon such people who they are refusing > to give us those facilities. We all should have a good cooperation for > achieving such goals. > > > ----- Original Message ----- > From: "Amar Jain" <amarjain2...@gmail.com> > To: <accessindia@accessindia.org.in> > Sent: Thursday, January 12, 2012 8:22 PM > Subject: Re: [AI] Problem of SBI Net Banking for all new visually impaired. > > >> Hi All, >> Before coming to the specific question of the sender, let me state the >> fact that yes SBI Net Banking for Visually Challenged is creating issues >> for all new customers. At appropriate times we have gone into the demerits >> >> of this facility, so lets not waste our time in that. The ground reality >> is that it doesn’t have NEFT / RTGS payment clearing systems, and that is >> why we deny taking this net banking. >> Recently, I had a chance to write to the Chairman, SBI when one of the >> visually impaired in bombay itself was denied from even opening the >> account despite showing RBI and IBA circulars. Of course through the >> intervention of DGM, Customer Service, and Local Head Office Mumbai, the >> matter was sorted out. However again the same problem came, the new >> customer is offered this net banking instead of the normal net banking >> even after our request for the normal net banking. And they, including >> their head office say that its as per guidelines, we can’t do anything >> about it. Since this is something which the person concerned will have to >> fight for, I am not sure to what level the account holder will be taking >> it after considering his / her own limitations and resources. >> This net banking comes with an undertaking, which says that you shall not >> share your account details with anyone and the transactions done by you >> will be binding on you. The latter part appears to be safety measure for >> bankers though, but its not safe on our part to sign such undertakings. >> Nobody can deny that one day due to some stupid technical error, the >> transaction may go wrong, and because we have signed such undertaking, we >> do not enjoy the privilege of fighting like a normal customer. >> Undertaking system exist in IDBI also. When I wanted to open the account >> because of 0 balance scheme, I was given an undertaking to sign, of course >> >> which I didn’t do and then I lost interest in opening account there. >> So, one day some visually impaired will have to stand against this system >> of internet banking, and get the error rectified for all in one shot. I >> strongly suggest that do not go for this internet banking, provided that >> you have the daring and resources like time etc to fight against it. >> Answering the question of invalid username and password, it takes 24-48 >> hours to get it activated, so check whether it is active or not with your >> branch. Otherwise, the issue may be that when you are entering the >> password, there is something wrong with upper case and lower case. >> For those who are facing problem with SBI in getting the services, may >> approach DGM, Customer Service via email: dgm.custo...@sbi.co.in. >> Regards >> Amar Jain. >> >> Search for old postings at: >> http://www.mail-archive.com/accessindia@accessindia.org.in/ >> >> To unsubscribe send a message to >> accessindia-requ...@accessindia.org.in >> with the subject unsubscribe. >> >> To change your subscription to digest mode or make any other changes, >> please visit the list home page at >> http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in >> >> > > > > Search for old postings at: > http://www.mail-archive.com/accessindia@accessindia.org.in/ > > To unsubscribe send a message to > accessindia-requ...@accessindia.org.in > with the subject unsubscribe. > > To change your subscription to digest mode or make any other changes, please > visit the list home page at > http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in > > dear friends this undertakin is for all customers sighted or v.h. i am using this inb facility scince 2008 but i haven't faced any problum.it is very easy.pls try after 24hours or visit your branch to reissue p.p.k
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