BusinessLine:
Vodafone to recruit visually impaired in call centres
Aditi Nigam
New Delhi, Sept 6:
Telecom service provider Vodafone India Ltd on Thursday announced its tie-up 
with the National Association for the Blind (NAB) to help provide job 
opportunities to the visually impaired.
As part of the initiative, employees recruited by Vodafone India through NAB 
will man the call centre customers in the Delhi region.
The employees have undergone training on voice recognition system instead of 
Braille, which enables them to handle calls, a company release said.
Shalini Khanna, Centre Head, NAB India Centre, Delhi, said: “We feel this 
initiative by Vodafone India shall be a role model for many corporates to be 
innovative and go the extra mile to accommodate more diverse groups in their 
productivity.”
Printable version | Sep 7, 2012
http://www.thehindubusinessline.com/industry-and-economy/info-tech/article3865795.ece
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The Hindu Business Line
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