Jim, Here’s something you might want to
think about regarding your Compaq servers. Regards, George From: Phillip
Rabago [mailto:[EMAIL PROTECTED] George, a colleague of
mine forwarded your message to me. You may want to forward this reply
to Jim Patton. I had a similar incident
when upgrading a server (DL380) to SP4. After many attempts by tech
support to resolve without rebuilding, they were ready to toss in the towel and
suggested to rebuild. We talked a few minutes more and realized that one
major step that seemed innocuous at the time, was probably the culprit. During SP4 installation
you're asked if you want to replace cpqarray.sys (filename may be wrong, but
it's close) and another similar file. DON'T replace them. They are
the harddrive array drivers. If you replace them you won't be able to
boot properly. Anyway, the solution
(which isn't sanctioned by them, but was offered as sidebar by a tech who'd
happened to have a similar experience) is to download the files from Compaq/HP
and then create a floppy with the drivers on it, and use the floppy during
Windows 2000 setup. Run Windows 2000 setup, hit F6 to select 3rd party
array drivers from the floppy and finish the install. I don't recall the
actual install that I ran, but I think I ran the repair rather that the normal
install. But the important step is to get the machine to a command prompt
and copy the files to their proper location. Sorry to be so vague in
my description, but I was not feeling well at the time, I didn't take notes,
and left as soon as I got the server rebooted and working (and didn't want to
think about it again). With any luck, this will reach Jim in time, if he
hasn't found this or another solution already. BTW, as a side note, I've
found that making sure the AV software is turned off AND emptying ALL temp and
cache folders, makes the chance of a successful installation nearly 100%.
I haven't had a difficult install on any machine in which I've emptied all
these folders first. Thanks Phillip Rabago -----Original Message----- I have been monitoring
the discussion groups for any problems popping up after installing W2k SP4.
Thought I would share this one in case others have these server models. --jan -----Original Message----- Jim, I could not agree with
you more. Most techie support guys fall back on the same answer, "rebuild
your server". I would really like to see them rebuild a server if they did
not have extra hardware to fall back on. I ran in the same trouble with Dell
servers. We have Dell 1400, 2400, 2550, and 4400 servers. After my install of
SP4 on 2550 series, problems became evident. I read back in July an article on
SP4 http://www.winnetmag.com/Articles/Index.cfm?ArticleID=39644 It gave me a good warning
what to expect once I installed SP4. Some of those problems appeared in my
environment. I run a terminal server farm across 150 locations within From:
[EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Jim Patton I ran into a bit of a problem after
upgrading six nearly identical servers to SP4. All six servers are Compaq DL380
G2's running Windows 2000 Server and are nearly identical when it comes to the
hardware configuration. Minor differences in the total RAM and total hard drive
capacity that is installed. The problem is that of the six
servers, three will no longer shutdown or reboot properly. Both the shutdown
and reboot process takes me to a black screen which then makes it necessary to
manually power-off the server. Using Compaq Insight manager and the
latest version of SmartStart, I've made sure that all Compaq Drivers and Bios
updates have been installed. No change in the problem. I've reapplied SP4 - no change. I re-installed the latest Compaq
video drivers - no change. I've applied all the latest
Microsoft updates and hotfixes, which have not resolved the problem. I've replaced the main system board,
CPU and Smart 5i SCSI controller in one of the three affected servers - no
change. Compaq is suggesting that I re-build
the servers to resolve this software problem. That's a bit easier said than
done considering that the servers in question are my first AD Domain
Controller, my one and only Exchange Server, and a server used to provide
services including VPN authentication. My next course of action is to
uninstall SP4 and rollback to SP3. I was hoping that someone on this
list might have already encountered this problem or may be able to offer some
suggestions before I pay Microsoft to help me resolve this problem. Thanks |
- [ActiveDir] Server Reboot problem after SP4 in... Jim Patton
- RE: [ActiveDir] Server Reboot problem aft... George Arezina
- RE: [ActiveDir] Server Reboot problem aft... Thommes, Michael M.
- RE: [ActiveDir] Server Reboot problem aft... Weeks, Travis (COX-Atlanta)
- RE: [ActiveDir] Server Reboot problem aft... Roger Seielstad
- RE: [ActiveDir] Server Reboot problem aft... Jim Patton
- RE: [ActiveDir] Server Reboot problem aft... George Arezina
- RE: [ActiveDir] Server Reboot problem aft... Jim Patton
- RE: [ActiveDir] Server Reboot problem aft... Jim Patton
- RE: [ActiveDir] Server Reboot problem aft... Thommes, Michael M.
- RE: [ActiveDir] Server Reboot problem aft... Shawn.Hayes
- RE: [ActiveDir] Server Reboot problem aft... Jim Patton