Re: app installs data in report

Thank you for the feedback. As suggested, I used ad_group_ad_asset_view but unfortunately the summed up values do not match the ones on Ad_Group level which I got from the Google Ads interface. Is there a way

Re: Unable to set maximize_converions bidding strategy

I've checked https://developers.google.com/google-ads/api/docs/client-libs/php/logging guide and add custom logger with my GoogleAdsClientBuilder() but it's not logging anything. That I think is because error occurred before request execute. If possible please provide example code for loggin

Re: Unable to set maximize_converions bidding strategy

Hi, Thank you for the reply. Allow me to assist you here. Unfortunately, our team is unable to investigate further since complete request and response logs are needed for further investigation. Also, Could you confirm that you followed the guidelines provided by my colleague Aryeh? if yes, cou

RE: app installs data in report

Hello, Thank you for raising this concern to the Google Ads API team. When looking at our reporting documentation, kindly note to select the 'Yes it is' option to see what are the SELECTABLE fields for a specific report. Moving forward, since you want to retrieve the biddable_app_install_conver

RE: hi Settlement ID bound GG account problem

Hello Bing, This is Carmela from the Google Ads API team. Thank you for reaching out. Moving forward, could you confirm if the number of GG accounts bound under a settlement ID is available and can be seen in the Google Ads UI? If yes, please provide a screenshot of the whole Google Ads UI show

RE: Operation is not implemented, or supported, or enabled. error for keyword plan

Hi Vinothini, Thank you for posting your concern. To investigate the issue, could you provide the complete request and response logs with request ID and request header generated on your end where we can see the error? You can provide it via Reply privately to author option. If this option is n

RE: Error with customer.status API request

Hello Ahmed, This is Carmela from the Google Ads API team. Thank you for reaching out. However, I need to delete your recent email in the forum as it contains your UI screenshot. Moving forward, you may see the items below: I can see that you've encountered the authorizationError : CUSTOMER_NO

Cost vs. ROAS via the API

I want to call the API to get the (Cost vs. ROAS) forecast. It's visible on GA-FE, but the response object doesn't contain the ROAS or any value metric. GA_FE: https://i.stack.imgur.com/VYweF.png

Migrated our application from Adwords to Google Ads having some issues with User Match List

We have migrated our application from Adwords to Google Ads API and we have encountered multiple challenges that we have resolved as they came by reference your documentation or following previous posts here but now we have reached at stopping point which I think I know why but would need your

Re: Error with customer.status API request

for the suspended the issue for further investigation the customer id for the suspended account that returned "Enabled" is 378-098-7595 this account was shown in the Google Ads UI as Suspended , Please find attached a photo of Google Ads UI for this account . Awaiting your respone, Thanks. K

Error with customer.status API request

Hi Support team, there're two error i'm encountering with getCustomerRequest : 1- there's an excpetion thrown upon calling a canceled customer account * "StatusCode": 7,* * "Details": "The caller does not have permission",* * "RequestId": "UvAM6Mb2S2HmFzgsO6WkkQ",* * "Failure": {* *

Getting all the status values from customer.status

Hi Support team , I'm getting an error while fetching different types of customers status it works for Enabled and unspecified but for closed or canceled or suspended it gives me this error * "StatusCode": 7,* * "Details": "The caller does not have permission",* * "RequestId": "UvAM6Mb2S

RE: Error: Unauthorized CREATE operation in invoking a service\'s mutate method

Hi Thiệp, Thank you for reaching out to Google Ads API support with your query. To assist with the error, could you send us a 'DEBUG' log level request and response log of raw API communications that causes this error to show? The request and response appears similar to the JSON Mappings in our

RE: Error with create Customer Client Create and Update on google Ads API

Hi Samantha, For customers.createCustomerClient the following 'body' works:  "customerClient": { "descriptiveName": "Test123",      "currencyCode": "USD",       "timeZone": "America/New_York"   }, Note that it's "New_York" and there is no "name" field. I wasn't able to recreate your error and t

Re: Triggering a suspended customer status in getCustomerRequest

the error message is something like this * "StatusCode": 7,* * "Details": "The caller does not have permission",* * "RequestId": "UvAM6Mb2S2HmFzgsO6WkkQ",* * "Failure": {* *"errors": [* * {* *"errorCode": {* * "authorizationError": "CUSTOMER_NOT_ENABLED"* *

RE: Performance Max Products section per Campaign

Hi Ilan, Thank you for reaching out to our API support team. I understand that you are inquiring about the Product section of your Performance Max campaigns in the UI. That said, since UI views are generally outside of our API team's scope, I would recommend that you reach out instead to the G

Triggering a suspended customer status in getCustomerRequest

Hello Support team , I need to know how to trigger a suspended or closed account in getCustomerRequest and know if there're exceptions are thrown in order to handle them Thanks and Regards, Ahmed Omran -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https

RE: USER_PERMISSION_DENIED with migration to new Google Ads API

Hi Saurabh, Thank you for bringing this up. A full description of account access change from AdWords API is described in our migration Login customer ID guide. A visual way to explain access rights in the Ads API is to imagine that the same Google account that generated the refresh token was to

Re: Unable to set maximize_converions bidding strategy

Here is what I am getting in my laravel's log file in case if this can help. "ERROR: Invalid message property: maximize_converions {"userId":197333,"exception":"[object] (UnexpectedValueException(code: 0): Invalid message property: maximize_converions at vendor/google/protobuf/src/Google/Prot

Re: Unable to set maximize_converions bidding strategy

I've tried logging but it seems like error is occurring before executing request so I could not log request and response details. On Friday, August 26, 2022 at 10:18:02 PM UTC+5:30 adsapi wrote: > Hi there, > > Thank you for reporting your error to us. Could you send us a 'DEBUG' log > level re

Re: Convert action detail message

Hi Ewin, Thank you for your response and for the additional details. GCLID information can only be retrieved using the click_view report, and you may also be able to retrieve the associated click_view.keyword. However, you may note that this report includes both valid and invalid metrics.clicks

Re: Unable to set maximize_converions bidding strategy

Do you mind providing example for logging? On Friday, August 26, 2022 at 10:18:02 PM UTC+5:30 adsapi wrote: > Hi there, > > Thank you for reporting your error to us. Could you send us a 'DEBUG' log > level request and response log of raw API communications that got this > error? > > The request

app installs data in report

Hello, I have been trying to retrieve the installs metric of a Google Ads campaign. So far I got this error: *error_code {query_error: PROHIBITED_METRIC_IN_SELECT_OR_WHERE_CLAUSE } message: "Cannot select or filter on the following metrics: \'biddable_app_install_conversions\'(could no

Re: "An internal error has occurred" randomly happens on one of our integration test

Hi Gianfranco, A fix for this issue was deployed over the weekend. Please let me know if you encounter any new occurrences for the queries you mentioned. Thanks, Josh Radcliff Google Ads API Team ref:_00D1U1174p._5004Q2aQWmh:ref -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also fin

Re: Customer Match says my Customer ID is Invalid

Hello Heidi! Please find attached the log that the developers sent to me. If you need further information, feel free to contact me :) Thank you for the help. Best Regards, *Buglyó Marcell*PPC Manager *Next OOO: 09.27-09.30* marcell.bug...@intren.hu 1535 Budapest, Pf.: 880. Tel.: (1) 201-5468 ww

Re: Fetching caller phone number from call extension using API

Is this available now? I am not seeing caller phone number yet via the API. Thanks, On Wednesday, 15 June 2022 at 18:45:13 UTC+5:30 adsapi wrote: > Hi Jad, > > Thank you for raising this concern to the Google Ads API Forum. > > With regard to your concern, could you confirm if the issue was >

Retrieve keywords from shared set

I am trying to retrieve the keywords from a shared set, where I plan to search for the ID. My current query is: SELECT shared_set.id, shared_set.member_count, shared_set.name, shared_set.reference_count, shared_set.resource_name, shared_set.status, shared_set.type FROM shared_set WHERE share

Operation is not implemented, or supported, or enabled. error for keyword plan

For estimation of budget i'm using *Generate forecast metrics . *It was working fine but now its not working when i try to catch the error it gives me below error : ApiException{ "mess

Error: Unauthorized CREATE operation in invoking a service\'s mutate method

I call the API to create a Google Shopping ad campaign, and I get the following error. I don't know the cause of the error. I use Google library to create campaigns: 022-08-29 10:14:45 2022-08-29 10:14:45 request_id: "opV4PdBnWYotpFvS-x" 2022-08-29 10:14:45 } 2022-08-29 10:14:45

Re: Audience Segment based on Firebase Custom Conversion specific parameter value

Hi Josh, is there any update on this matter? Thanks Lorenzo On Wednesday, 6 July 2022 at 22:55:35 UTC+2 adsapi wrote: > Hi Lorenzo, > > I don't have an update just yet, but I'll be sure to get back to you as > soon as I have any info to share. > > Thanks, > [image: Google Logo] > Josh Radcli