Hi,
To do further checks, as requested earlier, kindly provide us with the complete
API logs (request and response logs with request-id and request header)
generated at your end so that we can check from our end and assist you
accordingly.
This message is in relation to case
Hi,
Thank you for reaching out to the Google Ads API support team.
Based on the information provided, I understand that you are looking for
guidance in updating the campaign / account budget using the Google Ads API. I
would recommend you to refer to the CampaignBudgetOperation to update the
Hi,
Thank you for reaching out to the Google Ads API support team.
We tried to replicate your issue from our side, but we were able to update the
campaign budget successfully without any errors. So to do the further checks,
kindly provide the complete API logs, like how you sent them in the
Hi Oliver,
Thank you for reaching out to the Google Ads API support team.
Kindly note that as per official notification, the reports that are affected
with internal errors are shopping_performance_view, product_group_view and
asset_group_product_group_view. The campaign_search_term_insight
Hi,
Thank you for reaching out to the Google Ads API support team.
Kindly note that we are aware of this issue and the team is working on the fix
and one of my team members will reach out to you once we have an update.
Meanwhile, your patience is highly appreciated.
This message is in relation
Hey Darshan,
Hope you're well! I've taken a look at the information you provided, and I
believe you're using the incorrect endpoint to create a page feed for your DSA.
I recommend taking a look at the "Dynamic Search Ads Page Feeds" guide, which
explains the steps for creating a page feed
Hi,
Thank you for reaching out to the Google Ads API support team.
I would like to inform you that 'OR' operator is not supported in GAQL query. I
would recommend that you refer to GAQL Grammar and Query Structure guides for
more information.
Hope this helps. If you have any more queries,
Hi,
As you are using Google Ads API and referring to Historic Metrics. Could you
please confirm whether you are executing the Generate Metrics and are you
encountering any specific errors. If yes, provide us with the complete API logs
(request and response with request-id and request header)
Hi,
As per logs, I could see that you are getting
OPERATION_NOT_PERMITTED_FOR_CONTEXT error while creating the performance max
campaign. In order to avoid the said error, kindly create appropriate bidding
strategies as for Pmax campaigns the only applicable bidding strategies are
'Maximize
Hi,
Thank you for contacting the Google Ads API support team.
>From the provided screenshot, I understand that you're encountering an
>"invalid_grant" error. According to the Google Ads API documentation, Google
>Cloud Platform project with an OAuth consent screen configured for an external
Hi,
Thank you for contacting the Google Ads API support team.
Based on the provided screenshots it appears that you are using Google Ads
platform/UI to update the 'goalConfigLevel' to the campaign. Could you please
confirm that you are using Google Ads UI and provide us with your customer
Hi Christian,
Thank you for reaching out to the Google Ads API support team.
Based on the information provided, I understand that while retrieving the data
from the geographic_view report you have observed discrepancies between the
information displayed in the Google Ads user interface and the
Hi,
Thank you for reaching out to the Google Ads API support team.
There is no specific day/time limit for the refresh token to expire in the
'published' status. I would like to inform you that you need to re-authenticate
through the whole process again to generate the valid refresh token.
Hi,
Thank you for reaching out to the Google Ads API support team.
Kindly note that we can only assist with issues/concerns related to the Google
Ads API. Upon checking the logs, I could see that these methods
(GADNativeAdMediaAdLoaderOptions, GADVideoOptions) are not present in Google
Ads
Hi,
Thank you for reaching out to the Google Ads API support team.
Yes, the placement_performance_report resource is not available from the
reports of Google Ads API. If you are trying to fetch any specific fields,
kindly provide us with the uncropped UI screenshot by highlighting the fields
Hi,
Thank you for reaching out to the Google Ads API support team.
Could you provide more information on your concern “Are the three month change
and YoY change calculated from the monthly search values? Is there a way to get
these values from the API?”, please provide us with the uncropped
Hi,
As we said earlier, once you make a Google Ads API request, the developer token
is permanently paired with the Google API Console project. If you want to
switch accounts, you'll need to create a new Google API Console project for
Google Ads API requests that use the new manager's token.
Hi,
Thank you for reaching out to the Google Ads API support team.
In order to assist you further, could you please provide us with the CID so
that we can route you to the correct support team?
You can send the details via the Reply privately to the author option or a
direct private reply to
Hi,
You can use the ad_group_ad_asset_view report to fetch the 'Ad Asset' status as
visible in the UI. Please find the API query below that retrieves the details
that are visible in your UI screenshot.
SELECT ad_group.id, campaign.id, ad_group_ad.status,
ad_group_ad_asset_view.field_type,
Hi,
Thank you for reaching out to the Google Ads API support team.
>From the provided query, you have encountered data discrepancy with the cost
>metrics report views.
In order to assist you further, please provide us with the uncropped UI
screenshot with visible customer ID of the report
Hi,
Thank you for contacting the Google Ads API support team.
I understand that you want to know if there is any limit present for account
level IP exclusions. To assist you further, please share your customer
Id(Google Ads client account Id).
This message is in relation to case
Hi Koy,
Thank you for reaching out to the Google Ads API support team.
Note that you should have a Google Ads manager account to obtain a developer
token. For more information on whether you need a developer token and how to
apply for it, I would suggest you refer to this guide on 'obtain a
Hi,
Thank you for reaching out to the Google Ads API support team.
Could you confirm if you have applied for the standard access to your developer
token? If not, I would suggest you apply using this form link. If you have
already applied, then kindly note that this support channel specializes
Hi,
Thank you for contacting the Google Ads API team.
Kindly note that the provided code snippet will not be sufficient to address
your issue. So to assist you further on fault message issues, kindly provide
the complete API logs (request and response with request-id and request header)
Hi,
You may try to use the CampaignCriterionService for your use case. By default,
a new campaign won't include YouTube video or channel criteria; only negative
criteria are supported at the campaign level.
I hope it helps.
This message is in relation to case
Hi,
Thank you for contacting the Google Ads API support team.
I understand that you are getting OPERATION_NOT_PERMITTED_FOR_CONTEXT error, to
assist you further please provide us with complete API request and response
logs with request-id and request header generated at your end.
If you are
Hi,
Thank you for reaching out to the Google Ads API support team.
I would suggest you try the below query to retrieve the status of the asset
using the ad_group_ad_asset_view report. The AdGroupAdAssetView currently
supports AppAds and Responsive Search Ads.
SELECT asset.id, asset.name,
Hi,
As informed already, each Google API Console project can be associated with the
developer token from only one manager account. So, once you reset the developer
token and make the API call with project PQRSTUVW, you will not be able to make
API calls to other project XYZABC anymore.
Hope
Hi,
Thank you for reaching out to the Google Ads API support team.
I would recommend that you refer to this guide where AdGroupCriterionService
lets you specify targeting at the ad group level using CombinedAudienceInfo.
Hope this helps. If you have any more queries, please feel free to get
Hi,
Thank you for contacting the Google Ads API support team.
Kindly note that Portfolio bid strategies created using the
BiddingStrategyService are not supported by Performance Max campaigns. Instead
of creating multiple campaigns in a portfolio bidding strategy, you can use
fewer campaigns
Hi,
I'm adding another support team for their expertise in troubleshooting your
issue. You should receive an email to assist you shortly.
Please note that our team can only assist with the technical queries or
concerns related to the Google Ads API.
This message is in relation to case
Hi,
I will raise a request to add this feature to be available in the Google Ads
API. We cannot provide a scheduled timeline for the availability of this
feature in the Google Ads API. I would recommend you to follow our Release
Notes and Blog Post for future updates.
This message is in
Hi,
Thank you for contacting the Google Ads API support team.
I could see in the provided screenshot that the error message says "Developer
token is not allowed with the project". This means the developer token you are
using in your request is not associated with the project that you are using
Hi,
Thank you for reaching out to the Google Ads API support team.
Could you please provide us with the complete API logs (request and response
logs with request-id and request header) generated at your end. This would help
us understand the issue and assist you accordingly.
If you are using
Hi Ramanajee,
Thank you for reaching out to the Google Ads API support team.
Based on the information provided, I understand that you are looking for
guidance in using the next page token with v17 in C# in the Google Ads API. For
example, if your account contains 50,000 keywords and page_size
Hi,
Thank you for reaching out to the Google Ads API support team.
With regards to your concern, you can use the geographic_view report, and you
can pull fields from the campaign reports in the "attributed resources”.To
specifically answer your question, you can add campaign.name in the
Hi,
Thank you for reaching out to the Google Ads API support team.
Kindly note that "Advertising in various formats" field is not available
currently in the Google Ads API, if you still want to retrieve the field from
the Google Ads API. kindly provide us with the uncropped (complete) UI
Hi,
Thank you for reaching out to the Google Ads API support team.
Based on the provided information, it is observed that you've encountered the
"OPERATION_NOT_PERMITTED_FOR_CONTEXT" and "RESOURCE_NOT_IN_GOOGLE_ADS" errors
while creating smart campaign.
I could see that you've redacted
Hi,
Thank you for reaching out to the Google Ads API support team.
As per provided information, I understand that you are encountering the
'invalid_argument' error while making a request through the Google ads API. To
troubleshoot your issue, kindly provide us with the complete API logs
Hi,
Thank you for reaching out to the Google Ads API support team.
Allow me to check with the rest of our team and one of our colleagues will
reach out to you once we have an update on this issue.
This message is in relation to case "ref:!00D1U01174p.!5004Q02vE3M9:ref"
(ADR-00259195)
Thanks,
Hi,
Thank you for reaching out to the Google Ads API support team.
Could you please elaborate your issue along with some screenshots and tell us
exactly what assistance you need with Google Ads API team. This would help us
assist you better.
You can send the details via Reply privately to the
Hi,
>From the Google Ads API perspective, I can confirm that the campaign.id and
>campaign.name fields are available in the shopping_performance_view resource.
>I would recommend that you use this REST API Interface to execute the query
>provided by us. Make sure you also provide the fields
Hi,
Thank you for contacting the Google Ads API support team.
As per the API documentation, the .NET client library is hosted on GitHub and
is distributed as a NuGet package. You can download the .NET client library and
generate user credentials using Github code. You can also use NuGet
Hi,
Thank you for reaching out to the Google Ads API support team.
You can obtain the Interactions, engagements, calls, clicks using Google Ads
API reports which are present in the Google Ads UI. If you are trying to fetch
a specific report data, kindly provide us with the uncropped UI
Hi,
Thank you for reaching out to the Google Ads API support team.
Based on the information provided, I understand that you are using Google
Speech API and facing some issues. As you are using Google Speech API, I would
recommend you to reach out to the Google Speech API support team for
Hi Morten,
Thank you for reaching out to the Google Ads API support team.
Based on the provided information, I understand that the keyword 'Hotels' was
not added to your account despite the API call being successful. Upon reviewing
the logs, I noticed that you attempted to add the keyword
Hi,
Thank you for reaching out to the Google Ads API support team.
As you opened a ticket with the Google Compliance Team regarding the
application of Standard access. I would recommend to follow up on the ticket
and if you have any further concerns related to the application reach out to
the
Hi,
Thank you for reaching out to the Google Ads API support team.
I would suggest you refer to the document Automatic steps to get more
information on how to set campaign priority with the Google Ads API.
If you are still facing the issues, please share the complete API logs
(request,
Hi,
Thank you for reaching out to the Google Ads API support team.
Based on the information provided, I understand that you are not able to
retrieve the changes from your account using the change_event resource in the
Google Ads API. Upon checking your account (5359270827), I couldn't see any
Hi,
Please note that the API Center option is available only for Manager accounts.
I recommend referring to this guide on how to create an MCC account and this
guide on how to link your client account to an MCC account.
This message is in relation to case "ref:!00D1U01174p.!5004Q02vDZvG:ref"
Hi,
>From the provided screenshot, you have redacted the customer ID, which would
>be difficult to investigate the issue. In order to assist further, could you
>provide us with complete API request and response logs with request-id and
>request header of removing bid without any data redaction
Hi,
Thank you for reaching out to the Google Ads API support team.
An Audience is a reusable collection of focused segments, demographic
targeting, and exclusions. Audience targeting is supported for Performance Max
and Discovery campaigns. If you want to target audience segments directly in a
Hi,
Kindly note that a specific Gmail campaign type is not available for the Google
Ads API. In order to know about the available campaign types, I would suggest
that you refer to the AdvertisingChannelType and campaign types. When creating
campaigns with Google Ads API, create the campaign
Hi,
Thank you for reaching out to the Google Ads API support team.
Based on the information provided, I understand that you are looking for
guidance in retrieving the weekly estimates of your daily budget from the
Google Ads API. Kindly note that retrieving the weekly estimates of a budget
Hi,
Thank you for reaching out to the Google Ads API support team.
This product officially offers support in English only. It would be best to
reply in English if you can. If not, we will try to use Google Translate to
support you as best as we can.
I would recommend that you refer to this
Hi,
Thank you for reaching out to the Google Ads API support team.
Based on the information provided, it appears that your issue is related to
Google Apps Script. I suggest reaching out to the Google Apps Script support
team as they should be better equipped to address your concern.
Please
Hi,
To assist you further, kindly provide us with the complete API logs (request
and response logs with request-id and request header) generated at your end.
This would help us investigate this issue further.
If you are using a client library and haven't enabled logging yet, I would
request
Hi,
Thank you for reaching out to the Google Ads API support team.
You can update the bidding strategy from target_cpa to maximize conversions
through the CampaignOperation.update, set the fields of the Campaign as
previously described. When updating bids, you only need to include the bids you
Hi,
Usually you can find managers associated with a client account from the Access
and security -> Mangers tab. But in your account '9489591148', I couldn't see
any managers. I would suggest you to create a MCC account and link your client
account to MCC account.
This message is in relation to
Hi,
Thank you for reaching out to the Google Ads API support team.
Kindly note that the Shopping_performance_view_report table provides detailed
data on products and conversions for specific campaigns. It includes metrics
such as impressions, clicks, cost, and conversions, as well as product
Hi,
Thank you for reaching out to the Google Ads API support team.
Could you please confirm if you would like to create a campaign for Gmail using
the Google Ads API or Google Ads account?
This message is in relation to case "ref:!00D1U01174p.!5004Q02vDisw:ref"
(ADR-00252617)
Thanks,
Google
Hi,
Thank you for reaching out to the Google Ads API support team.
I would like to inform you that this product officially offers support only in
English. It would be best to reply in English if you can. If not, we will try
to use Google Translate to support you as best as we can.
Kindly note
Hi,
Thank you for reaching out to the Google Ads API support team.
Based on the provided information, I understand that you are experiencing an
issue where ad_group_ad_asset_view returns only impressions for responsive
search ads, while demand gen ads return all metrics. In order to assist
Hi,
I understand that you are getting 'INTERNAL_ERROR' irrespective of the time of
the API call or the customer id. Note that you haven't provided the logs from
your end which are essential for us to investigate your issue from our end. So,
I would request you to provide the complete API logs
Hi,
Thank you for reaching out to the Google Ads API support team.
As per provided information, I understand that you are getting 'INTERNAL_ERROR'
while executing a GAQL request. Do note that the INTERNAL_ERROR occurs when
something unexpected happens while processing the request. The common
Hi,
Thank you for reaching out to the Google Ads API support team.
After reviewing your concern, I understand that your concern is related to
Google Ads API Access. Since the access related issues are handled by the
Google Ads API Compliance team. I would suggest you to contact Google Ads API
Hi,
I would like to inform few things related to your query:
Firstly, if you want to get the 86 clicks from the screenshot that you have
provided in our first conversation, I would recommend that you try the below
query via API.
Query : "SELECT campaign.id, campaign.name, ad_group.id,
Hi Raquel,
As informed earlier, the custom variable/custom column/custom metrics are not
supported in the Google Ads API.
This message is in relation to case "ref:!00D1U01174p.!5004Q02tJlHL:ref"
(ADR-00245496)
Thanks,
Google Ads API Team
Register for the upcoming workshop: Performance Max
Hi,
Based on the screenshot, it appears that you are trying to find an API for
Google Ads transparency center. I have checked and found that there is no
corresponding API for this yet.
Kindly note that the mentioned concern is out of scope for the Google Ads API
support team as our team
Hi,
Thank you for reaching out to the Google Ads API support team.
I would like to inform you that this product officially offers support only in
English. It would be best to reply in English if you can. If not, we will try
to use Google Translate to support you as best as we can.
As your
Hi,
Thank you for reaching out to the Google Ads API support team.
In order to assist you further, please share us with more information on the
Google ads transparency center. If possible, provide us with the relevant
screenshot of it.
You can send the details via Reply privately to the
Hi,
Thank you for reaching out to the Google Ads API support team.
Could you please provide us with the MCC ID so that we can verify it from our
end?
This message is in relation to case "ref:!00D1U01174p.!5004Q02vDZvG:ref"
(ADR-00247885)
Thanks,
Google Ads API Team
Register for the
Hi,
As per provided information, I could see that you are not using Google Ads API
to upload the locations. As UI related issues are handled by the Google Ads
Product support team, I would recommend that you reach out to the Google Ads
Product support team as they are better equipped to
Hi,
Thank you for reaching out to the Google Ads API support team.
In order to assist you further, kindly provide us the uncropped UI screenshot
(visible customer ID) of the Google Ads account and also highlight the fields
that you require to retrieve via the API.
You can send the details via
Hi,
Thank you for reaching out to the Google Ads API support team.
You can obtain the impressions by using the metrics.impressions. In order to
assist you further, kindly provide us the uncropped UI screenshot of the Google
Ads account and also highlight the fields and metrics that you require
Hi,
After verifying the account, it is observed that these ad IDs (696813605487,
696865206934, 696820922805, 696854299438, 696871205437, 696843022005,
696943388597, 31229365, 696931640120, and 696922107809) are not available. That
is the reason you're not able to retrieve these ad IDs via the
Hi,
Thank you for reaching out to the Google Ads API support team.
To impersonate and investigate this issue further, kindly provide us the
login-customer-id and customer id used to make the API requests.
You can send the details via Reply privately to the author option, or direct
private
Hi,
Please find the answers for your questions below:
1. Google Ads uses the Google Click Identifier (GCLID) to track clicks and
associate them with conversions. While Google Ads does not store the GCLID
itself in your account data, it uses the associated metadata, including
timestamps, to
Hi,
You can use the following query to check the link between the campaign "Zyper
Test Campaign with GOALS for Max conversion ROAS" and the conversion goal
through campaign_conversion_goal resource.
SELECT campaign_conversion_goal.campaign, campaign_conversion_goal.category,
Hi,
Thank you for reaching out to the Google Ads API support team.
After reviewing your request, I understand that you'd like to delete your
Google Ads account. To assist you best, I recommend referring to the help
center article for more information about canceling your Google Ads account.
Hi,
Thank you for reaching out to the Google Ads API support team.
Based on the information provided, I understand that you are not able to create
the custom conversion goals from version 17 using the Google Ads API. Kindly
note that you have provided code and it doesn't contain the error
Hi,
Thank you for reaching out to the Google Ads API support team.
To replicate the issue from our end, kindly get back to us with the complete
API logs (request and response logs with request-id and request header)
generated at your end when trying to get the campaign URLs so that we can
Hi,
Thank you for reaching out to the Google Ads API support team.
I would recommend you to check here for the required configuration for the .NET
client library. If that doesn't help, then I would recommend that you reach out
to the .NET client library owner by filing an issue in the issue
Folks,
This issue should be fixed now. Let me know if you continue to experience any
issues.
This message is in relation to case "ref:!00D1U01174p.!5004Q02tJRz1:ref"
(ADR-00243595)
Thanks,
Anash Oommen
Google Ads API Team
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Also find us
Hi,
Thank you for reaching out to the Google Ads API support team.
You can retrieve the user ID and email address via the Google Ads API using the
customer_user_access report. Kindly check the below query:
SELECT customer_user_access.user_id, customer_user_access.email_address,
Hi,
Thank you for reaching out to the Google Ads API support team.
As per provided information, I understand that you are facing an issue while
retrieving the data using Google Ads API. In order to assist your issue
further, kindly provide us with the complete API logs (request and response
Hi,
Thank you for reaching out to the Google Ads API support team.
In order to assist you further, could you please provide us with the uncropped
UI screenshot (with visible manager account Id that you are referring to) and
by highlighting the metrics that you are trying to retrieve for an
Hi,
Thank you for reaching out to the Google Ads API support team.
The developer token is like a license key and it is tied to a MCC account for
approval purposes but once approved, you can use it to make calls against any
Google Ads account within the organization. Please note that the
Hi,
Thank you for reaching out to the Google Ads API support team.
>From the provided logs, I understand that you are encountering the
>'invalid_argument' error. Also, I could see you have provided only response
>logs are not sufficient to investigate the issue further, In order to assist
Hi,
Thank you for reaching out to the Google Ads API support team.
I understand that you have submitted an application to obtain Basic Access.
Since the access requests are handled by the Google Ads API Compliance team, I
would recommend you reaching out to the Google Ads API Compliance team
Hi,
Thank you for reaching out to the Google Ads API support team.
As per the provided information, I understand that you are trying to fetch the
transaction wise conversion report. Could you please confirm whether you are
using Google Ads API or UI to fetch the details. If you are using the
Hi,
Thank you for reaching out to the Google Ads API support team.
After checking the information provided, I understand that you applied for
basic access developer token, but you did not receive any response.
Kindly note that the concerns related to access requests are out of scope for
the
Hi,
Thank you for reaching out to the Google Ads API support team.
After checking the information provided, I understand that you are facing
issues while trying to retrieve asset data for performance max campaigns using
Google Ads API. I would recommend you to use the ad_group_ad_asset_view to
Hi,
Thank you for reaching out to the Google Ads API support team.
Based on the provided logs, you are encountering the request error
"OPERATION_REQUIRED". Make sure, the mutate request operation has the options
to create, edit, or remove provided when submitting a request. Also, I could
see
Hi,
Kindly note that whatever the value you have set for page_size in v17 it will
throw a PAGE_SIZE_NOT_SUPPORTED as setting the page size is not supported from
v17, and will be unavailable in a future version. I would suggest not to use
the page_size field from v17.
This message is in
Hi,
Thank you for reaching out to the Google Ads API support team.
Kindly note that for segment.date DURING TODAY, the timezone used for grouping
metrics is the account's timezone. In general all the reports that are pulled
from an account will be based on the account's time zone. You can only
Hi,
Thank you for reaching out to the Google Ads API support team.
Based on the information provided, I understand that you are encountering the
invalid_grant error. Kindly note that the invalid_grant usually indicates an
issue with the refresh token not with the developer token. That said,
Hi Fan,
It appears that you might have missed our previous response. Please find the
previous response below for your reference :
Based on the information provided, I understand that you want to know why the
two rows with country_criterion_id 2840 are being retrieved. Upon checking the
logs,
Hi,
Thank you for reaching out to the Google Ads API support team.
Unfortunately, it is not possible to access the relevant data without having
paying manager permissions. The Google Ads API only allows paying managers to
access billing information. This is because billing information is
Hi,
Thank you for reaching out to the Google Ads API support team.
Do note that the access requests are handled by the Google Ads API Compliance
team, I would recommend you reaching out to the Google Ads API Compliance team
as they are better equipped to address your concerns.
Please note
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