Hi,
Thank you for reaching out to the Google Ads API support team.
Kindly note that as per the product link document, you can either use
data_partner or merchant_center as a linked_product at a time in V 17 and it is
not possible to use them together. Because of which you are getting the error
Hi,
Thank you for reaching out to the Google Ads API support team.
You can utilize the Google Ads API that provides relevant keyword data, such as
the Search Terms report or the Keyword Ideas, etc. Keyword Planning in the API
can do the following:
Generate keyword ideas.
Generate ad group them
Hi,
Thank you for contacting the Google Ads API support team.
I understand that you are facing an error while accessing the search method
from API. To assist you further, provide us with the complete API logs (request
and response logs with request-id and request header) generated at your end.
Hi,
Thank you for reaching out to the Google Ads API support team.
I would like to inform you that this product officially offers support only in
English. It would be best to reply in English if you can. If not, we will try
to use Google Translate to support you as best as we can.
Could you co
Hi,
Thank you for reaching out to the Google Ads API support team.
In order to investigate your issue further, kindly provide us with the complete
API logs (request and response logs with request-id and request header)
generated at your end and uncropped UI screenshot of the report that you're
Hi,
We apologize for the confusion in the earlier email.
By 'lead_credit_state' field, are you referring to the
'local_services_lead.credit_details.credit_state' field? Also, to assist you
further, could you provide us with the Google Ads API endpoint that you are
making use of? Additionally,
Hi,
Thank you for reaching out to the Google Ads API support team.
Upon checking your query, I understand that you are getting an unknown enum
when you are trying to query a campaign with a bidding strategy Target CPV
using API. When we try to execute the same GAQL query which you have provided
Hi,
Thank you for reaching out to the Google Ads API support team.
>From the provided information, it appears that you are using 'v14' of the
>Google Ads API. Please be informed that 'v14' was already sunset on June 5,
>2024. After this date, all v14 API requests will begin to fail. So, I would
Hi,
Thank you for contacting the Google Ads API support team.
To assist you accurately on your concerns, could you please provide more
details about ‘legacy feed-based page feeds’? Also, could you please confirm
whether you are able to remove these page feeds in the Google Ads UI?
If yes, kind
Hi,
Kindly note that the 'auction insight' metrics are not publicly available to
retrieve via the Google Ads API. However, I will raise a request for this
feature to be available in the Google Ads API. I cannot provide a scheduled
timeline for the availability of this feature in the API. I woul
Hello,
Yes, we published another new version fixing the double quotes for the new
entry. I had the team double-check that there won't be any more issues in the
new file, and it seems to be good to go now.
Thank you for your patience.
This message is in relation to case "ref:!00D1U01174p.!5004Q0
Hi,
Kindly note that adding 'Detailed Demographics' audience segments to the search
campaigns are not yet supported in the Google Ads API. I will raise a request
to add this feature to be available in the Google Ads API. We cannot provide a
scheduled timeline for the availability of this featur
Hi,
Thank you for reaching out to the Google Ads API support team.
>From the provided information, I understand that you are getting the
>'DEVELOPER_TOKEN_PROHIBITED' error when trying to get the List Accessible
>Customers. Please note that each Google API Console project can be associated
>wi
Hi,
Thank you for reaching out to the Google Ads API support team.
Kindly note that concerns related to Google local service Ads are out of scope
for the Google Ads API support team as our team specializes in Google Ads API
related concerns and technical implementations only. I would suggest yo
Hi,
Thank you for reaching out to the Google Ads API support team.
As per the provided information, I understand that your account was suspended.
Kindly note that Google Ads account suspension issues are out of scope for us.
I'm adding another support team for their expertise in troubleshootin
Hi,
Thank you for reaching out to the Google Ads API support team.
To assist you further, Could you please confirm whether you are using Google
Ads API or Google Ads UI to add ad groups and keywords?
Google Ads UI: If you're interacting with Google Ads through a web browser
interface with menu
Hi,
Thank you for reaching out to the Google Ads API support team.
As mentioned in the issue tracker, that the issue was fixed in PR #1043. They
will release the new version of the client library later. But you can check out
the code in that pull request right now if you wish. You can follow th
Panu:
I don't know to what this refers. We have resolved the issue for this case.
Please, open a new case with your details.
This message is in relation to case "ref:!00D1U01174p.!5004Q02vEQ5U:ref"
(ADR-00260556)
Thanks,
Bob Hancock
Google Ads API Team
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=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Hi,
Thank you for reaching out to the Google Ads API support team.
Kindly note that the 'auction insight' metrics are not publicly available to
retrieve via the Google Ads API. However, I will raise a request for this
feature to be available in the Google Ads API. I cannot provide a scheduled
Hello T Sumanth,
Thank you for reaching out to the Google Ads API support team. I understand you
would like to know if there are any libraries or methods available to assist
with handling the various Protobuf types offered by the Google Ads API. The
Google Ads API supports 6 open source client
Hi,
Thank you for reaching out to the Google Ads API support team.
Based on the information provided, I understand that you are getting
CUSTOMER_NOT_ALLOWLISTED_FOR_THIS_FEATURE error while creating the client
account using the Google Ads API. In order to further investigate, kindly
provide us
Hello,
Thank you for reporting this. I am still working with the team on a long-term
solution, so I'll include this example as well. I apologize for the
inconvenience. In the meanwhile, you can get all this information
programmatically from the API itself using the geo_target_constant report. Y
Hi,
Please note that BigQuery Data Transfer related concerns are out of scope for
our team. Hence, I would suggest you to contact the GCP Product support team by
selecting the relevant option from this link. We can support only technical
queries/concerns related to the Google Ads API.
This mess
Hi,
Please ignore our previous email.
As per provided information, I could see that you are encountering the
'INTERNAL_ERROR' while fetching the data from local services lead conversation.
Do note that the INTERNAL_ERROR occurs when something unexpected happens while
processing the request. Th
Hi,
Thank you for reaching out to the Google Ads API support team.
Based on the provided information, I understand that you are getting an
internal error while trying to retrieve the lead conversations. In Order to
assist further, could you please specify whether you are using the Google Ads
A
Hi,
Thank you for reaching out to the Google Ads API support team.
Based on the provided information, I understand that you are getting an
internal error while trying to retrieve local service leads. In order to assist
you further, could you please specify whether you are using the Google Ads A
Hi,
Thank you for reaching out to the Google Ads API support team.
>From the information provided, it appears that you are using the Google Local
>Services API. So, could you confirm if my understanding is correct? This will
>help us route you to the appropriate support team.
If you are using
Hi,
Can you provide the error message of what you are getting while making the API
request? The query which you provided is valid and it returns the results.
Also, can you confirm if you are passing the same query which was provided to
us or adding any other fields in your API query. I would re
Hi,
Thank you for reaching out to the Google Ads API support team.
I understand that you are getting ResourceExhausted error while developing a
prompt with gemini-1.5-pro-001 in Vertex AI Workbench. Kindly note that our
team can only help you with technical queries or concerns related to the Go
Hi,
Thank you for reaching out to the Google Ads API support team.
I'm adding another support team for their expertise in troubleshooting your
issue. You should receive an email to assist you shortly.
Please note that our team can only assist with the technical queries or
concerns related to t
Hi,
Thank you for reaching out to the Google Ads API support team.
Upon checking, it appears that your concern is more on Google Ads Scripts
rather than anything specific to the Google Ads API. With that, I would
recommend you to post your query in the Google Ads Scripts Forum for further
assi
Hi,
Thank you for reaching out to the Google Ads API support team.
Double-check your code and ensure all API calls are explicitly made using the
v17 endpoints and methods. Remove any leftover code that might be still using
v15.
However, to do further checks, kindly provide the complete API log
Hi,
I have raised your concern with the rest of our team and one of my teammates
will reach out to you once we have an update.
This message is in relation to case "ref:!00D1U01174p.!5004Q02vGV4u:ref"
(ADR-00269120)
Thanks,
Google Ads API Team
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Hi,
Thank you for reaching out to the Google Ads API support team.
Please find the following answers to your questions:
1) Is it possible to add image, video and other types of assets to the search
campaign, if yes then how to do so. also, is it required or optional ?
Yes, you can add the imag
Hi,
Thank you for reaching out to the Google Ads API support team.
To successfully create Google Search campaigns using the Google Ads REST API,
you'll need to address the following key areas:
API Credentials:
Developer Token: Obtain a developer token from your Google Ads account.
Client ID an
Hi,
Thank you for reaching out to the Google Ads API support team.
Upon reviewing the Google Ads account (891-713-4958), I understand that this is
a client account, not a manager account. This is why the API Center view is not
visible in this particular account. Kindly note that only the produc
Hi,
Thank you for reaching out to the Google Ads API support team.
Please note that concerns related to access requests are out of scope for the
Google Ads API support team as our team can only assist with the technical
queries or concerns related to the Google Ads API. I would recommend that y
Hi,
As previously mentioned, the API documentation lacks ad group criteria for
language. Therefore, I request that you create campaign criteria that include
language settings to prevent errors.
This message is in relation to case "ref:!00D1U01174p.!5004Q02vGYPg:ref"
(ADR-00269362)
Thanks,
Goo
Hi,
As stated, note that the concerns related to Google Ads API developer token
access requests are out of scope for the Google Ads API support team, as our
team specializes in Google Ads API related concerns and technical
implementations only. So, I would suggest you reach out to the Google Ad
Hi,
Thank you for reaching out to the Google Ads API support team.
>From the provided logs, I understand that you've encountered the
>"OPERATION_NOT_PERMITTED_FOR_CONTEXT" error while trying to target the
>language in ad group criteria. Please note that the language targeting is not
>supported
Hello,
The file has been regenerated and re-published and the quotes issue should be
resolved. It's not clear to me whether this version of the file is fixed, or
all future versions of the file are fixed, so I'm going to push back for more
information so hopefully this doesn't ever come up agai
Hi,
I could see that your concern is related to Google Ads UI which is out of scope
for us. To assist you further, please provide us with your customer Id(Google
Ads account Id).
This message is in relation to case "ref:!00D1U01174p.!5004Q02vGLes:ref"
(ADR-00268755)
Thanks,
Google Ads API Tea
Hi,
Location assets do not store the location details in the asset. Instead, they
store a Place Id that allows you to obtain the data via the Places ID. To get
the addresses of the location assets, you need to use the Places API which
comes at cost.
This message is in relation to case "ref:!00D
Hi Martin,
Thank you for reaching out to the Google Ads API support team.
@D.H. - Thank you for your input. You may follow the suggestion provided by
D.H. Let us know if you face any issues.
This message is in relation to case "ref:!00D1U01174p.!5004Q02vGUoN:ref"
(ADR-00269107)
Thanks,
Google
Hi,
Thank you for reaching out to the Google Ads API support team.
I understand that you've encountered the "OPERATION_NOT_PERMITTED_FOR_CONTEXT"
error while trying to include language or location parameters in ad group
criteria. Please note that the language and location targeting is not suppo
Hi,
By reviewing your concern, I understand that you are not able to retrieve some
of the fields like asset_name. As you are trying to compare the Asset level
data with Asset_set_asset data which are different resources which serve for
different purposes. While comparing the data from the Googl
Hi,
Kindly note that you can check the user interface of the Google Ads for current
bid adjustment types and their bid modifier ranges. The API behaves the same
way.
This message is in relation to case "ref:!00D1U01174p.!5004Q02vG4R9:ref"
(ADR-00267935)
Thanks,
Google Ads API Team
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=~
Hi,
By reviewing your query, I understand that your concern is regarding Broad
match keywords. I recommend you to check this documentation about
KeywordMatchType which shows possible keyword match types. You can check the
sample code that demonstrates how to create a shared list of negative bro
Hi,
Thank you for reaching out to the Google Ads API support team.
The content API for shopping related issues is out of scope for the Google Ads
API team. I would recommend that you reach out to the Content API for Shopping
support team by filling out this form.
Please note that our team can
Chandra:
The asset team has not yet responded. I just asked them for an update and will
answer here as soon as I have something.
This message is in relation to case "ref:!00D1U01174p.!5004Q02vFXqt:ref"
(ADR-00265661)
Thanks,
Bob Hancock
Google Ads API Team
--
--
=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Hi,
Thank you for reaching out to the Google Ads API support team.
The provided customer ID: 891-713-4958 is not an MCC account. After you've
completed the initial sign-up for the Google Ads API, you're issued a developer
token with the test account access level. This means that the developer t
Hi,
Thank you for reaching out to the Google Ads API support team.
I understand your issue and to assist you further, could you please provide us
with the complete API logs (request and response with request-id and request
header) generated at your end while uploading conversions via API.
If y
Hi Nikhil,
Thank you for reaching out to the Google Ads API support team.
Upon reviewing your concern, it appears that you're encountering
FIELD_TYPE_INCOMPATIBLE_WITH_ASSET_TYPE error. This issue arises when there's a
mismatch between the type of asset provided and the expected field type. To
Hi,
Thank you for reaching out to the Google Ads API support team.
In order to assist you better, please provide us with the uncropped UI
screenshot of the report that you're trying to retrieve via the API. Also, I
suggest you to refer to this Google Ads Query Language Grammar documentation
fo
Hi,
Thank you for reaching out to the Google Ads API support team.
I could see that you are encountering a USER_PERMISSION_DENIED authorization
error, it means the user doesn't have permission to access the customer.
According to the documentation, if you're accessing the customer, please
spec
Hi,
With regard to your concern, I am checking with the rest of our team and one of
our colleagues will reach out to you once we have an update.
This message is in relation to case "ref:!00D1U01174p.!5004Q02vG9If:ref"
(ADR-00268196)
Thanks,
Google Ads API Team
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=~=~=~=~=~=~=~=~=~=~=~=~
Hi,
Thank you for reaching out to the Google Ads API support team.
Kindly note that the developer token is like a license key and it is tied to a
MCC account for approval purposes but once approved, you can use it to make
calls against any Google Ads account within the organization.
This messa
Hi,
Thank you for reaching out to the Google Ads API support team.
As per provided information, I could see that you are comparing the Campaign
report with the Asset group report. Note that you should not compare metrics of
the two different resources. As the Campaign and Asset group are distin
Hi,
Google Ads UI: If you're interacting with Google Ads through a web browser
interface with menus, buttons, and visual representations of your campaigns and
data, you're using the UI. And this is primarily used for manual tasks like
creating and managing campaigns, setting budgets, and analyz
Hi,
Thank you for reaching out to the Google Ads API support team.
I understand that you've encountered the ACTION_NOT_PERMITTED error when trying
to create a shared set using the Google Ads API. This error occurs when the
user does not have permission to perform this action (e.g., ADD, UPDATE,
Hi,
Thank you for reaching out to the Google Ads API support team.
The Google Ads account to automatically be granted the test account access
level. As the test account doesn't serve the ads, you can have test account
access. The test account access means developer token can only make Google Ad
Hi,
Could you confirm whether you have linked your shared set with the particular
campaign. If not, then you can refer to the CampaignSharedSet document for
linking the shared set with the campaign.
If you have already done this earlier and still you are not able to retrieve
the shared set thr
Hi,
Thank you for reaching out to the Google Ads API support team.
Kindly note that the provided screenshot is a cropped one, in order to assist
you further kindly provide us with the uncropped (complete) UI screenshot of
the Google Ads Account with the visibility of the customer ID and also
h
Lucas:
In Version 15 we published AdGroupAdAsset.source to the API. Asset.source is
only accurate for mutable Assets, but not accurate for other asset types. For
source of RSA Assets, AdGroupAdAsset.source shows the truth.
ttps://developers.google.com/google-ads/api/docs/assets/overview#asset_
Hello,
No updates yet. I've reached out to the relevant team and will let you know
when I have any updates to share.
This message is in relation to case "ref:!00D1U01174p.!5004Q02vF9oA:ref"
(ADR-00264006)
Thanks,
Michael Cloonan
Google Ads API Team
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Hi,
I understand that you are looking for guidance in setting the pin position for
headlines and descriptions using the Google Ads API. I would recommend using
the adGroupAds method and set the 'pinnedField' and select the position as per
your requirement. We have tried this approach and were a
Hi,
Thank you for reaching out to the Google Ads API support team.
I understand that you are looking for guidance in setting the pin position for
headlines and descriptions using the Google Ads API. I would recommend using
the adGroupAds method and set the 'pinnedField' and select the position
Hi Meghna,
Thank you for reaching out to the Google Ads API support team.
Note that the concerns related to Google Ads account are out of scope for the
Google Ads API support team. So, I'm adding another support team for their
expertise in troubleshooting your issue. You should receive an email
Hi,
Thank you for reaching out to the Google Ads API support team.
Kindly note that the Google Ads API was undergoing the conversion discrepancies
issue between Google Ads API and UI on 13-Sep-2024. But the issue has been
resolved now, please refer to the Google Ads Status Dashboard to know abo
Hi,
Kindly note that the concerns related to access requests are out of scope for
the Google Ads API support team as our team specializes in Google Ads API
related concerns and technical implementations only. I would recommend you to
reach out to the Google Ads API Compliance team as they are b
Hi,
Thank you for reaching out to the Google Ads API support team.
You can mutate your ads without losing their performance data by using
AdService. I suggest you to follow this Create Ads documentation.
This message is in relation to case "ref:!00D1U01174p.!5004Q02vG9HN:ref"
(ADR-00268194)
T
Hi,
Thank you for reaching out to the Google Ads API support team.
Kindly note that the Google Ads API was undergoing the conversion discrepancies
issue between Google Ads API and UI on 13-Sep-2024. But the issue has been
resolved now, please refer to the Google Ads Status Dashboard to know abo
Hi,
Thank you for reaching out to the Google Ads API support team.
You can use the below sample query to retrieve the status of the campaign.
Please note that the status of the campaign (21694145989) is "ENABLED".
SELECT campaign.status, campaign.name, campaign.resource_name, campaign.id,
camp
It should show up with a test account. I suspect it may be a combination of
fields that create a condition where an entry is not returned. This is why I
have asked my colleague on the assets team to look at this.
This message is in relation to case "ref:!00D1U01174p.!5004Q02vFXqt:ref"
(ADR-00265
Hi,
Thank you for reaching out to the Google Ads API support team.
By reviewing your concern, I understand that you are encountering a
"BAD_RESOURCE_TYPE_IN_FROM_CLAUSE" error. To investigate this issue further,
provide us with the complete API request without any fields being redacted
(e.g.,
Hi,
I understand that you are trying to create a new campaign budget resource and
trying to update it using the campaigns.mutate method in the Google Ads API. If
you follow this approach you will encounter the IMMUTABLE_FIELD error. Instead,
if you want to modify the campaign budget, I would su
Hi,
Thank you for contacting the Google Ads API support team.
I understand that you want to know if it's safe to kill the application after
requesting to run the Offline Job using the v17 API. To ensure your match rate
is ready for verification and the list ready for targeting, we recommend
po
Hi,
Upon checking the logs, I don't see these logs belonging to the Google Ads API
endpoints (POST https://api.openai.com/v1/chat/completions). I would request
you to share the correct API logs (request and response with request-id and
request header) generated at your end. As you are using the
Hi,
Thank you for reaching out to the Google Ads API support team.
To assist you further could you confirm whether you are using Google Ads API or
any other API?
Can the token expire?
Are you referring to the access token or refresh token?
Is there a limit on token upgrades?
What do you mean
Hi,
Thank you for reaching out to the Google Ads API support team.
Please note that our team can only assist with the technical queries/concerns
related to the Google Ads API. Please note that issues related to API tokens
are outside of our team scope. I would recommend that you reach out to th
Hi,
Thank you for reaching out to the Google Ads API support team.
Based on the information provided, I understand that you are looking for
guidance for which campaign criteria bid_modifiers field needs to be set as
it's working for the location but not with the language. Note that as per the
Hi,
Thank you for reaching out to the Google Ads API support team.
I would suggest you to try generating the tokens again using the OAuth
Playground.
If you are still facing issues, feel free to get back to us.
You can send the details via Reply privately to the author option, or direct
priva
Hi,
Thank you for reaching out to the Google Ads API support team.
With regard to the "RESOURCE_NOT_FOUND" error from the API, this error means
that the request referred to a resource that could not be found. The common
cause of this error is that the request attempted to mutate or otherwise
r
Hi,
Thank you for reaching out to the Google Ads API support team.
Kindly note that not all campaign types in the Google Ads UI are supported in
the API, such as Video Campaigns. Video campaign metrics are available for
retrieval in the API. However, video campaigns cannot be mutated at all fro
Hi,
It appears that the Compliance team sent you a response in ticket
6-499136496 to darshilrath...@gmail.com. Kindly reply through there for any
queries related to your application.
If you have any queries related to Google Ads API, please feel free to get back
to us.
This message is in r
Hi,
Thank you for reaching out to the Google Ads API support team.
Kindly note that it's not possible to track offline conversions via email/phone
only if you don't have GCLID. As per the API documentation, you can upload
enhanced conversions for leads without having captured GCLIDs. This guide
Hi,
Thank you for reaching out to the Google Ads API support team.
Could you please confirm if you're able to see the audience size, destination
(related to the type of Website or Mobile App which Ads are directed to) at ad
level in the Google Ads account?
If so, please share the uncropped scr
Hi,
Thank you for reaching out to the Google Ads API support team.
Based on the information provided, I understand that you are looking for
guidance in targeting the audiences to demand gen campaigns using the Google
Ads API. I would recommend you to refer to this 'Target audiences'
documentat
Hi,
Thank you for reaching out to the Google Ads API support team.
To assist you further, could you confirm whether you created the campaign using
the Google Ads API or the Google Ads UI?
If the API, please provide us with the complete API logs (request and response
with request-id and reques
Hi,
Thank you for reaching out to the Google Ads API support team.
As per the provided information, I understand that you would like to know if
there is a way to upload enhanced conversions to an offline conversion action
through the Google Ads API. I would suggest you refer to the help center
Hi,
Thank you for reaching out to the Google Ads API support team.
Please note that these values are available in the API by selecting
metrics.conversions or metrics.all_conversions (for "Results") and
metrics.conversions_value or metrics.all_conversions_value (for "Results
value") in a query
Hi,
To get the total row with non-overcounted metrics for each asset field type
when the asset is used as extension you could use the asset_field_type_view .
This should provide you the same result as seen in the UI.
This message is in relation to case "ref:!00D1U01174p.!5004Q02vFlXv:ref"
(ADR-
Hi,
Note that it is not possible to get the final_url (landing page url) and geo
target location columns together in a same query via the Google Ads API.
This message is in relation to case "ref:!00D1U01174p.!5004Q02vFYNO:ref"
(ADR-00265708)
Thanks,
Google Ads API Team
--
--
=~=~=~=~=~=~=~
Hi,
I have raised your concern with the rest of our team and one of my teammates
will reach out to you once we have an update.
This message is in relation to case "ref:!00D1U01174p.!5004Q02vFnsI:ref"
(ADR-00266964)
Thanks,
Google Ads API Team
--
--
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Hi,
Thank you for reaching out to the Google Ads API support team.
Based on the error message, it seems you've passed an invalid argument in the
'WHERE' clause for the 'campaign.start_date' field, which is causing the
BAD_VALUE error. The current query you provided is valid and doesn't include
Hi,
As informed earlier, note that campaign.final_url_suffix provides the suffix
used to append query parameters to landing pages that are served with parallel
tracking. If the suffix value is present in the UI then the API will return the
values. The API is not giving any values for the campai
Hi,
Thank you for contacting the Google Ads API support team.
Kindly note that 'Universal express ad' is not available from the Google Ads
API. Please refer to the smart campaigns and provide us with the uncropped UI
screenshot of where you are seeing the 'Universal express ad'.
This message is
Hi,
Kindly note that enabling "Final URL" in your Performance Max campaign settings
allows your campaign to replace your Final URL with a more relevant landing
page from the Final URL domain, based on the user’s search intent. The Final
URL expansion can serve and receive traffic on any page th
Hi,
Thank you for contacting the Google Ads API support team.
Kindly note that the API center option is only applicable for Manager accounts.
So, that is the reason you are unable to see the API center option for client
accounts. I would recommend that you refer to the How to apply for a develo
Hi,
Thank you for reaching out to the Google Ads API support team.
Based on the provided information, I understand that you are encountering an
"OPERATION_NOT_PERMITTED_FOR_CONTEXT" error while trying to link an AssetSet to
a Campaign. I would like to inform you that we tried to replicate your
101 - 200 of 2542 matches
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