Hi folks,

I have been facing the same issue while running *ad_group_ad* Report. The 
task seems to be getting stuck in running state for several hrs and 
completes successfully only when rerun. This seems to be happening once in 
a while and more often from the last week.
Is there any other fix that needs to be made or ->  GoogleAdsService.mutate 
<https://developers.google.com/google-ads/api/reference/rpc/v10/GoogleAdsService#mutate>
 with *partial_failure* set to *false* will fix this?

Thanks,
On Thursday, May 26, 2022 at 6:55:53 PM UTC-4 adsapi wrote:

> Hi all,
>
> I'm a colleague of Nadine's on the Google Ads API Team and I have some 
> updates on the points she highlighted earlier.
>
>
>
> *1. The issues with product groups that Geoff mentioned. I have a teammate 
> who's taken point on sorting that one out. 2. A few timeouts on our 
> back-end that we're working through. 3. If an operation fails, the batch 
> jobs retry it; that's what a batch job should do. However, there are some 
> types of errors we should not retry as the result could be the job running 
> for a very long time. We're working on solving that one as well.*
>
> We've rolled out various fixes for these on the afternoons of May 24 and 
> 25, and have confirmed the batch job pipeline is looking much better, and 
> we're investigating to see where we can make further improvements.
>
> One significant point everyone should be aware of is that *you will still 
> see long running jobs if you are using any of the following operation types*: 
>
>    
>    - AssetGroupListingGroupFilterOperation 
>    - AssetGroupOperation 
>    - CampaignConversionGoalOperation 
>    - ConversionGoalCampaignConfigOperation 
>    - CustomConversionGoalOperation 
>    - CustomerConversionGoalOperation 
>    - CustomerOperation 
>
> These operations do not support partial failure 
> <https://developers.google.com/google-ads/api/docs/best-practices/partial-failures>
>  
> , and as such, are *not supported in batch jobs* and currently will lead 
> to long running jobs. Please *avoid including any of the above operation 
> types in your jobs*, and instead use GoogleAdsService.mutate 
> <https://developers.google.com/google-ads/api/reference/rpc/v10/GoogleAdsService#mutate>
>  
> with *partial_failure* set to *false* to execute those operations. I'm 
> updating our documentation to reflect this limitation, and we are 
> investigating validation checks to prevent adding these operations to a job.
>
> In the meantime, if you are experiencing long running jobs that you 
> started on or after May 25, please continue to share those with us by 
> clicking *Reply privately to author* on this thread.
>
> Many thanks,
> Josh Radcliff, Google Ads API Team
>  
>
> ref:_00D1U1174p._5004Q2aQjmG:ref
>

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