Re: developer token on test account

2023-10-18 Thread Ashley Pfeil
There's no case id. I requested Basic access. My main problem at the moment is that testing isn't working. On Wednesday, October 18, 2023 at 4:12:16 AM UTC-4 Google Ads API Forum Advisor wrote: > Hi, > > Thank you for reaching out to the Google Ads API support team. > > After reviewing your con

Developer token on test account

2023-10-17 Thread Ashley Pfeil
I have a developer token on a production manager account. At the moment it's only approved for testing. But I can't seem to test anything. I followed these instructions https://developers.google.com/google-ads/api/docs/best-practices/test-accounts and created a test manager account with an acc

Re: Api exception when calling Google.Api.Ads.AdWords.v201502.CustomerService.get()

2015-10-07 Thread Ashley Xu
BTW, do you know if it'll retry for this error? We have added RetryCount in our config file as is instructed in the client library wiki. If it still throws the exception then does it mean all the retry failed or there may not be any retry for that request. Thanks Ashley On Wednesday, Oc

Re: Api exception when calling Google.Api.Ads.AdWords.v201502.CustomerService.get()

2015-10-07 Thread Ashley Xu
Hi, Any updates or ETA? Thanks Ashley On Thursday, October 1, 2015 at 4:25:43 PM UTC-7, Ashley Xu wrote: > > Ok, thank you! Please keep me updated > > On Thursday, October 1, 2015 at 9:58:09 AM UTC-7, Nadine Sundquist > (AdWords API Team) wrote: >> >> Hi Ashley,

Re: Api exception when calling Google.Api.Ads.AdWords.v201502.CustomerService.get()

2015-10-01 Thread Ashley Xu
Ok, thank you! Please keep me updated On Thursday, October 1, 2015 at 9:58:09 AM UTC-7, Nadine Sundquist (AdWords API Team) wrote: > > Hi Ashley, > > Thanks for the update about you upgrading to a newer version. This one > seems to be a tricky one to resolve. We're still

Re: Api exception when calling Google.Api.Ads.AdWords.v201502.CustomerService.get()

2015-10-01 Thread Ashley Xu
cause and what we can try next asap. Thanks Ashley On Friday, September 18, 2015 at 5:05:31 PM UTC-7, Nadine Sundquist (AdWords API Team) wrote: > > Hi Ashley, > > I just checked on the thread that Thanet started about this issue. They > haven't been able to figure it ou

Re: Api exception when calling Google.Api.Ads.AdWords.v201502.CustomerService.get()

2015-09-18 Thread Ashley Xu
Hi Thanet, Any update? The issue is still happening. We are in the progress of uploading the v201506. But still it'll be good to know the root cause. Thanks Ashley On Thursday, September 10, 2015 at 11:39:42 PM UTC-7, Thanet Knack Praneenararat (AdWords API Team) wrote: > > Hi Ashl

Re: Api exception when calling Google.Api.Ads.AdWords.v201502.CustomerService.get()

2015-09-10 Thread Ashley Xu
I've replied to your email with the information. Could you please take a look? Thanks Ashley On Wednesday, September 9, 2015 at 8:14:30 PM UTC-7, Thanet Knack Praneenararat (AdWords API Team) wrote: > Hi Ashley, > > I've replied to your email yesterday. Could you plea

Re: Api exception when calling Google.Api.Ads.AdWords.v201502.CustomerService.get()

2015-09-09 Thread Ashley Xu
Hi Thanet, Did you get my private reply? Please help investigate on your earliest convenience. Our availability has been impacted for a long time now. This is one example request id 00051e629b8f3bc80a4c992354005dfb. The full soap request/response is already attached. Thanks Ashley On Tuesday

Re: Api exception when calling Google.Api.Ads.AdWords.v201502.CustomerService.get()

2015-09-08 Thread Ashley Xu
> wrote: >> >> Thanks Thanet for looking into it. I'm working with Ashley. And we've >> been use this way to get customer id for a long time and just recently that >> we noticed that we got UnKnownException from Adwards for this call. Nothi

Re: Api exception when calling Google.Api.Ads.AdWords.v201502.CustomerService.get()

2015-08-28 Thread Ashley Xu
n to the exact error? That'll help a lot. Thank you! Thanks Ashley On Friday, August 28, 2015 at 2:09:25 PM UTC-7, Anthony Madrigal wrote: > > HI Ashley, > > Are you using your MCC account to make this request or a client account? > If it is an MCC account, you will need t

Re: Api exception when calling Google.Api.Ads.AdWords.v201502.CustomerService.get()

2015-08-28 Thread Ashley Xu
tps://adwords.google.com/api/adwords/mcm/v201502"; xmlns:ns2=" https://adwords.google.com/api/adwords/cm/v201502";>[RequestError.UNKNOWN @ ]ApiExceptionhttp://www.w3.org/2001/XMLSchema-instance"; xsi:type="ns2:RequestError">RequestError.UNKNOWNRequestErro

Re: Api exception when calling Google.Api.Ads.AdWords.v201502.CustomerService.get()

2015-08-12 Thread Ashley Xu
We currently don't have that log. Is there a way to get it? We are using AdwordsApiClient_18.6.0. Do we have API to get this? Thanks Siming Xu On Tuesday, August 11, 2015 at 9:00:30 AM UTC-7, Anthony Madrigal wrote: > > Hi Ashley, > > Could you please send me your SOAP req

Api exception when calling Google.Api.Ads.AdWords.v201502.CustomerService.get()

2015-08-10 Thread Ashley Xu
System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) at Google.Api.Ads.Common.Lib.AdsSoapClient.MakeApiCall(String methodName, Object[] parameters) Thanks Ashley -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and

Re: Lots of 502 bad gateway errors

2015-06-06 Thread Ashley Xu
Hi, Did we have any update on this? We are still seeing the issue but it just happened less frequently. Thanks Ashley On Monday, June 1, 2015 at 5:41:56 PM UTC-7, Ashley Xu wrote: > Hi, > > We have seen a lot of 502 bad gateway errors recently. Please find below > the stack t

Re: Lots of 502 bad gateway errors

2015-06-02 Thread Ashley Xu
Could someone please help to investigate? On Monday, June 1, 2015 at 5:41:56 PM UTC-7, Ashley Xu wrote: > > Hi, > > We have seen a lot of 502 bad gateway errors recently. Please find below > the stack trace and the number of failures per day. Could you please help > take

Re: AuthenticationError.CUSTOMER_NOT_FOUND

2015-06-02 Thread Ashley Xu
We are trying to get those information. Before that could you please tell us under what scenarios will this error be thrown? On Tuesday, June 2, 2015 at 12:36:42 AM UTC-7, Thanet Knack Praneenararat (AdWords API Team) wrote: > > Hi Nick, > > Did this happen to your existing account created a lo

Lots of 502 bad gateway errors

2015-06-01 Thread Ashley Xu
Hi, We have seen a lot of 502 bad gateway errors recently. Please find below the stack trace and the number of failures per day. Could you please help take a look? Thanks Ashley Sync error: WebExceptionProtocolError ---> System.Net.WebException: The request failed with HTTP status 502:

Lots of bad gateway exception when calling Adwords API to download campaigns

2015-01-09 Thread Ashley Xu
Hello, we are seeing many bad gateway 502 error on 1/7. Do you have any outage? Thanks Siming Xu -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and Google+: https://googleadsdeveloper.blogspot.com/ https://plus.google.com/+GoogleAdsDevelopers/posts =~=~=~=~=~=~

Re: OperationAccessDenied.ACTION_NOT_PERMITTED error when calling API to get campaigns

2015-01-09 Thread Ashley Xu
Thanks Josh! On Wednesday, January 7, 2015 at 7:54:18 AM UTC-8, Josh Radcliff (AdWords API Team) wrote: > > Hi Ashley, > > That error means that the OAuth credentials you are using in your request > do not grant you permissions to access the campaigns of the account >

OperationAccessDenied.ACTION_NOT_PERMITTED error when calling API to get campaigns

2015-01-06 Thread Ashley Xu
Google.Api.Ads.Common.Lib.AdsSoapClient.MakeApiCall(String methodName, Object[] parameters) . Reserved 3: Reserved1: Thanks a lot! Ashley -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and Google+: https://googleadsdeveloper.blogspot.com/ https://plus.google.com

Re: Intermittent network exceptions: Unable to connect to the remote server

2014-07-09 Thread Ashley Xu
Hi Ray, After a day's investigation, I found the problem is actually on our side. We have some problem with network configuration. Now the issue is resolved and we do not see the errors again. Thank you so much for looking into the issue. Thanks Ashley On Wednesday, July 9, 2014 1:40:

Re: Intermittent network exceptions: Unable to connect to the remote server

2014-07-08 Thread Ashley Xu
oday after I convert the API version > to "v201402". I was looking at the forum for some help. So thought I will > add my comment here as well. > > Thanks, > Bikram. > > On Tuesday, July 8, 2014 4:01:18 PM UTC-7, Ashley Xu wrote: >> >> It's not for on

Re: Intermittent network exceptions: Unable to connect to the remote server

2014-07-08 Thread Ashley Xu
It's not for one user but randomly failed for different customers. If you think the MCC CID is helpful, I will try get one for you. If the firewall is blocking, shouldn't it fail constantly instead of just intermittently? Is it possible that our requests are throttled? Thanks!

Re: Intermittent network exceptions: Unable to connect to the remote server

2014-07-08 Thread Ashley Xu
Another endpoint we are accessing is https://accounts.google.com/o/oauth2/token to get the access token. Thanks Ashley On Tuesday, July 8, 2014 10:04:24 AM UTC-7, Ashley Xu wrote: > Hi, > > > We are currently using AdWordsApiClient for oauth and calling AdWords API. > > How

Re: Intermittent network exceptions: Unable to connect to the remote server

2014-07-08 Thread Ashley Xu
.. IP address resolved to pc-in-f113.1e100.net TCP port 443 (https service): LISTENING On Tuesday, July 8, 2014 1:23:35 PM UTC-7, Ray Tsang (AdWords API Team) wrote: > > Ashley, > > A follow up question - could I trouble you to confirm the DNS name that > it's trying to

Re: Intermittent network exceptions: Unable to connect to the remote server

2014-07-08 Thread Ashley Xu
from adwords. However it's not happening continuously. Like if I manually retry, it will succeed. Please let me know what could be the cause and what can I do to mitigate. Thank you! Ashley On Tuesday, July 8, 2014 11:41:34 AM UTC-7, Ray Tsang (AdWords API Team) wrote: > Ashley, >

Re: Unable to connect to the remote server

2014-07-08 Thread Ashley Xu
Hi Jeremy, Could you please share what did you do to resolve the issue? I am facing the same problem. Thanks Ashley On Wednesday, February 19, 2014 9:13:50 AM UTC-8, Jeremy K wrote: > This is resolved now by addressing the transparent proxy issues. Thanks > for your help Danial > &g

Intermittent network exceptions: Unable to connect to the remote server

2014-07-08 Thread Ashley Xu
Hi, We are currently using AdWordsApiClient for oauth and calling AdWords API. However just recently, we start seeing frequent failures of Unable to connect to the remote server. Sync error: WebExceptionOther ---> System.Net.WebException: Unable to connect to the remote server ---> System.Ne

CampaignCriterionService Location Determining Excluded Location

2012-08-23 Thread Ashley Bennett
Hello! I am using the CampaignCriterionService->Location to display platform name, location, and display type information for a campaign. My question revolves around determining whether a location that is reported is an excluded or included location. I can't seem to find a selector field that

How to Determine Device Type with the Php Client Library

2012-08-15 Thread Ashley Bennett
I am wondering what the best way is to determine what the device type a campaign is targeting is. Within the web interface this is set at the campaign level, and so I assume I would use CampaignService or CampaignCriterionService for this api call, but I can't determine which field I am suppose

Re: Dynamic Campaign Reporting with Php Client Library

2012-07-26 Thread Ashley Bennett
Anash, Thank you for the advice! I was able to get this to work pretty well! Do you have any advice for me on where to begin looking for examples of threading, or where I can find some instructions on it for the php client library? -Ashley On Tuesday, June 26, 2012 3:23:59 AM UTC-7, Anash P

New version of the Php Client Libraty

2012-07-18 Thread Ashley Bennett
Since v. 201206 is out now, I am wondering if there is a new version of the PhP Client library that will be released as well, or if all I have to do in order to use the new version is use a new namespace and wsdl location? Thanks! -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find u

Dynamic Campaign Reporting with Php Client Library

2012-06-25 Thread Ashley Bennett
Can anyone give me a run down on how to creatively use the constructor to dynamically (with or without threading) pull campaign stats for one MCC with a LOT of sub accounts within it? I can't seem to find much in the way of advice for this. Example Account Structure for our MCC: XX, M

Re: PHP Client Library - Formatting Requests

2012-06-20 Thread Ashley Bennett
report processing? On Wednesday, June 20, 2012 3:16:19 PM UTC-7, Ashley Bennett wrote: > > I am new to the PHP Client Library, but I have been able to connect to the > live service, I have my dev token, etc. > > However, whenever I try and run the example file GetCampaignStats.p

PHP Client Library - Formatting Requests

2012-06-20 Thread Ashley Bennett
I am new to the PHP Client Library, but I have been able to connect to the live service, I have my dev token, etc. However, whenever I try and run the example file GetCampaignStats.php, I always get 'No matching campaigns were found.' Can anyone explain how I am supposed to format the request w

Re: UNEXPECTED_INTERNAL_API_ERROR

2011-03-03 Thread Ashley
Me too I'm creating a campaign and I'm getting the following: [InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ [Ljava.lang.StackTraceElement;@1084769] [InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ [Ljava.lang.StackTraceElement;@18c6df0] On Mar 3, 12:09 pm, suslik wrote: > Still getting th

Sandbox Authentication Error Customer_Not_Found

2011-03-03 Thread Ashley
explain how the Sandbox credentials work and give me examples of those credentials and explain the examples as if I was a five-year old. Many thanks in advance, Ashley -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com