Good morning, we're having an annoying issue when trying to fetch data from
AdWords API, our production server reports the following error:
AdwordsApi::Errors::ReportXmlError: HTTP code: 500, error type:
'ReportDownloadError.INTERNAL_SERVER_ERROR', trigger: 'Unexpected Internal
Server Error', field path: ''
This is a rails app using google-adwords-api-0.11.0... I started
investigating if this is effectively credentials problem. Turns out I
wasn't able to reproduce it... I mean running the code used to perform the
fetch with the same "failed" data retrieves results normally.
One thing to note is that we use OAUTH authentication and version 201309 of
the API. Here's the code for the people familiar with ruby
srv = connection.report_utils(credentials.api_version)
predicates = predicates.map do |field_name, values|
{:field => field_name, :operator => 'IN', :values =>
Array.wrap(values)}
end
report_definition = {
:selector => {
:fields => report_columns,
:predicates => [
{ :field => :CampaignId, :operator => 'EQUALS', :values =>
[campaign_id] },
*predicates
]
},
:report_name => report_type,
:report_type => report_type,
:date_range_type => 'ALL_TIME',
:download_format => 'CSV'
}
srv.download_report(report_definition)
The error is not triggered for all the requests we do, but at "random"
moments. Any idea why this error might be happening? Is it expected to
have some 500 responses from server?
Any help or clue where to start investigating would be really appreciated.
Thanks
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