Error trying to load GEO_PERFORMANCE_REPORT

We have a basic token and need the GEO_PERFORMANCE_REPORT in order to create a reporting for a client. When we try to load the Geo Report via API, we get the following message: "We encountered an error

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When trying to load the GEO_PERFORMANCE_REPORT in order to create a reporting we get the following error: "We encountered an error when we tried to fetch your data. Try again. If you still have problems,