Re: AuthorizationError.CUSTOMER_NOT_ACTIVE error retrieving Campaigns objects

Hello, No request with that ID exists in our logs. Could you share the full request/response? Also, to confirm, you are using the AdWords API, not the Google Ads API, correct? Regards, Mike, Google Ads API Team ref:_00D1U1174p._5004Q20XNfk:ref -- --

Re: AuthorizationError.CUSTOMER_NOT_ACTIVE error retrieving Campaigns objects

Mike, I've just tried again and got the same results. 0005a8c1e9cb3a660a37af8389053f5c Jon On Tuesday, 23 June 2020 13:15:23 UTC+1, adsapiforumadvisor wrote: > > Hello, > > I apologize for the delay in response here. If this issue is still > occurring, can you please provide a recent request

Re: AuthorizationError.CUSTOMER_NOT_ACTIVE error retrieving Campaigns objects

Hello, I apologize for the delay in response here. If this issue is still occurring, can you please provide a recent request ID so that I can look it up in our logs and try to determine what's going wrong? Regards, Mike, Google Ads API Team ref:_00D1U1174p._5004Q20XNfk:ref -- --

Re: AuthorizationError.CUSTOMER_NOT_ACTIVE error retrieving Campaigns objects

Anthony, is there any updated on this please? Thanks, Jon On Monday, 15 June 2020 15:17:47 UTC+1, adsapiforumadvisor wrote: > > Hi Jon, > > I didn't receive your CIDs. Could you please send them again? > > Thanks, > Anthony > Google Ads API Team > > ref:_00D1U1174p._5004Q20XNfk:ref > -- --

Re: AuthorizationError.CUSTOMER_NOT_ACTIVE error retrieving Campaigns objects

Hi Jon, I didn't receive your CIDs. Could you please send them again? Thanks, Anthony Google Ads API Team ref:_00D1U1174p._5004Q20XNfk:ref -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/

Re: AuthorizationError.CUSTOMER_NOT_ACTIVE error retrieving Campaigns objects

Anthony, I sent the CIDs last week - any update? Jon On Tuesday, 9 June 2020 18:16:40 UTC+1, adsapiforumadvisor wrote: > > Hi Jonathan, > > Please share some of the CIDs that you tried making requests for via *reply > privately to author *so I can take a look. > > Regards, > Anthony > Google

RE: AuthorizationError.CUSTOMER_NOT_ACTIVE error retrieving Campaigns objects

Hi Jonathan, Please share some of the CIDs that you tried making requests for via reply privately to author so I can take a look. Regards, Anthony Google Ads API Team ref:_00D1U1174p._5004Q20XNfk:ref -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog:

AuthorizationError.CUSTOMER_NOT_ACTIVE error retrieving Campaigns objects

HI, I'm expanding an existing query which was using the CampaignPerformance objects to retrieve the related Campaigns objects as well. With the same OUATH login, I can quite happily rertrieve the performance results but not the Campaigns results. I simply get the following SOAP response.