Re: Cannot get AdParamService to update AdParams

2015-06-05 Thread Giles Bodger
Thanks for the investigation Nadine - really appreciate it, i will report back to my team on Monday cheers On Fri, Jun 5, 2015 at 9:05 PM, Nadine Sundquist (AdWords API Team) < adwordsapiadvisor+nad...@google.com> wrote: > Hello Giles, > > I took a look into the issue, and I have an explanation

Re: Cannot get AdParamService to update AdParams

2015-06-05 Thread Nadine Sundquist (AdWords API Team)
Hello Giles, I took a look into the issue, and I have an explanation as to why you were still seeing the old value. I retrieved all the ad parameters from your AdGroup using the API. I've listed them here. Only one keyword has the new value that you requested. All the other parameters still ha

Re: Cannot get AdParamService to update AdParams

2015-06-03 Thread Giles Bodger
Thanks Umesh - I will have a look at the link you sent me - is there an estimation for the time it might take to fix the AdParam update ? cheers On Wed, Jun 3, 2015 at 11:18 PM, Umesh Dengale < adwordsapiadvisor+um...@google.com> wrote: > Hi Giles, > > There may be an issue with AdParam update

Re: Cannot get AdParamService to update AdParams

2015-06-03 Thread Umesh Dengale
Hi Giles, There may be an issue with AdParam update on our AdWords Product side. Our engineers are looking into it. In the meantime I recommend using AdCustomizer instead of AdParam. Looks like you are using .Net AdWord API

Re: Cannot get AdParamService to update AdParams

2015-06-02 Thread Giles Bodger
Hi Umesh I have just mailed you the soap request and response cheers On Tuesday, June 2, 2015 at 5:20:29 PM UTC+1, Umesh Dengale wrote: > > Hi Giles, > > Could you provide the SOAP logs for your request and response ? > > Thanks, > Umesh, AdWords API Team. > > > On Monday, June 1, 2015 at 12:33:

Re: Cannot get AdParamService to update AdParams

2015-06-02 Thread Giles Bodger
HI Umesh the request is -- http://schemas.xmlsoap.org/soap/envelope/"; xmlns:xsi=" http://www.w3.org/2001/XMLSchema-instance"; xmlns:xsd=" http://www.w3.org/2001/XMLSchema";>https://adwords.google.com/api/adwords/cm/v201409";>https://adwords.google.com/api/adwords/cm/v201409";>bDxy9J

Re: Cannot get AdParamService to update AdParams

2015-06-02 Thread Umesh Dengale
Hi Giles, Could you provide the SOAP logs for your request and response ? Thanks, Umesh, AdWords API Team. On Monday, June 1, 2015 at 12:33:34 PM UTC-4, Giles Bodger wrote: > > Hi all, > > we have noticed a problem recently in that with a call to the > AdParamService to ADD an AdParam we can d

Cannot get AdParamService to update AdParams

2015-06-01 Thread Giles Bodger
Hi all, we have noticed a problem recently in that with a call to the AdParamService to ADD an AdParam we can do so successfully, when we try to UPDATE the same AdParam we get a result succeeded notification from the service, but the new AdParam data is not portrayed within the Ad - eg ADD new