Hi,
Thank you for coming back to us and for the update. I hope you are doing well
today.
If you need any further assistance on Google Ads API, feel free to contact us
again. But please note that, if you have other issues or concerns we recommend
creating a new email thread for better tracking
that you'd like to update the status of the
> account(customer). Unfortunately, as mentioned on our documentation on the*
> Customer
> resource* the customer *status* is output only. You can also refer to the
> *Customer
> status* documentation linked below for more informati
Hello,
I am trying to find a way to enable customer status via google Ads API.
Something like *account.set_status(AccountStatus.ENABLED).*
I've read the official doc about Account Management
<https://developers.google.com/google-ads/api/docs/account-management/overview?hl=en>
Hi Hoshank,
Thank you for your patience.
Yes, I could confirm that you can now retrieve your account's status by using
the customer.status field.
Best regards,
Heidi
Google Ads API Team
ref:_00D1U1174p._5004Q2I1Lsn:ref
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Do we know if this feature is enabled now , as we have customer.status
field in customer view.
Thanks
Hoshank
On Thursday, 10 June 2021 at 10:56:10 UTC+5:30 adsapi wrote:
> Hi Aidis,
>
> Thank you for posting your concern.
>
> Unfortunately, I am afraid that it is currently not possible to retr
the error message is something like this
* "StatusCode": 7,*
* "Details": "The caller does not have permission",*
* "RequestId": "UvAM6Mb2S2HmFzgsO6WkkQ",*
* "Failure": {*
*"errors": [*
* {*
*"errorCode": {*
* "authorizationError": "CUSTOMER_NOT_ENABLED"*
*
Hello Support team ,
I need to know how to trigger a suspended or closed account in
getCustomerRequest and know if there're exceptions are thrown in order to
handle them
Thanks and Regards,
Ahmed Omran
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Hi Martin,
Thank you for raising this concern to the Google Ads API Forum.
With regard to your concern, I would suggest to use the updated V10 as it
discussed here in the release notes that "Added Customer.status and
CustomerClient.status, whose type is CustomerStatus, to show the status of the
Hi,
In Adwords console, this customer id "346-005-2056", it's showing:
"Account budget exhaustedYour account budget has either reached, or has
nearly reached, its spending limit. To ensure that your ads keep running,
increase your spending limit or create a new budget.&q
[2022-04-08T18:25:04.953308+08:00] google-ads.INFO: Request made: Host:
"googleads.googleapis.com", Method:
"/google.ads.googleads.v10.services.GoogleAdsService/Search", CustomerId:
4854178440, RequestId: "97EY_6hh7ZtgvummgHj1jQ", IsFault: 0, FaultMessage:
"None"
account Id 5987194343
Req
Hi there,
Thanks for reaching out to the Google Ads API Forum.
Could you provide us with the complete request and response logs with the
request-id, so our team can better check?
For the client library, logging can be enabled by navigating to the Client
libraries > Your client library (ex Java
v10 is support to get the customer_status
when i get the customer_status from api
it return “2”
const ENABLED = 2;
that means the account is enable
but the ads dashboard shows “the account is suspended”
[image: google.png]
was it something wrong ?
or how can i get the true status from
Hello,
While there isn't an account status option available in the Ads API, one
workaround would be to use reports to get relevant metrics for account
activity. For example, accounts with zero impressions for some window would
indicate inactivity.
Regards,
Matt
Google Ads API Team
Matt
Google
We need status for customers so that we can identify which accounts are
inactive and correspondingly show this message to the users of our
monitoring hub so that they will be able to take business decisions
accordingly. Currently, there is no method with which we can identify
whether this custo
Hi Somnath,
Thank you for reaching out to us. In looking over our documentation regarding
customer and what you are able to pull. There is no status as you have mention
ed. But I would ask what you are looking to do or how you are looking to use
this data? As there might be other options availa
Hi Team,
Just a gentle reminder to please look into the above query.
On Friday, 25 June 2021 at 11:12:24 UTC+5:30 Somnath Jadhav wrote:
> Hi Support Team,
>
> Hope you all are safe and doing well.
> I have a query regarding *customer status*. I have gone through the
> documentat
Hi Support Team,
Hope you all are safe and doing well.
I have a query regarding *customer status*. I have gone through the
documentation of customer resources
(https://developers.google.com/google-ads/api/fields/v8/customer) in the
Google Ads API report section, but I was not able to find the
Hi Aidis,
Thank you for posting your concern.
Unfortunately, I am afraid that it is currently not possible to retrieve
account's status in Google Ads API / AdWords API.
With this, allow me to raise a feature request to my team so that we can
consider adding a field in the report or service tha
I am looking for a way to get Customer status.
I was only able to find campaign.serving_status. But the suspension itself
is active on Customer level, right? Is there a way to get customer.status
or something similar?
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