Getting UNEXPECTED_INTERNAL_API_ERROR when doing exemption requests.

2010-05-10 Thread Peer Jakobsen (AdWords API Guru)
Hi, I have an issue where we sometimes cannot do a keyword exemption request without getting the internal error. In a particular example I try to add 45 keywords and 3 of them fail with an editorial error. If I send back the 45 keyword operation with 3 exemption requests then it will fail with an

Getting UNEXPECTED_INTERNAL_API_ERROR when doing exemption requests.

2010-07-15 Thread Peer Jakobsen (AdWords API Guru)
Hi API Team, I am getting internal errors when adding 3 criteria with exemption requests. I have a slight suspicion that it might be because it's one criteria in 3 match types asking for the same request 3 times, and that this somehow messes up the validation server side. Below is the SOAP reques

Re: Getting UNEXPECTED_INTERNAL_API_ERROR when doing exemption requests.

2010-05-12 Thread AdWords API Advisor
Hi Peer, If you just send me the requestId of the first failed request I look up the rest of the information in the logs. Best, - Eric Koleda, AdWords API Team On May 10, 5:34 pm, "Peer Jakobsen (AdWords API Guru)" wrote: > Hi, > > I have an issue where we sometimes cannot do a keyword exemptio

Re: Getting UNEXPECTED_INTERNAL_API_ERROR when doing exemption requests.

2010-05-12 Thread Peer Jakobsen (AdWords API Guru)
Hi Eric, Thanks for looking into this. https://adwords.google.com/api/adwords/cm/ v200909"> c713ac1d1c358b07c270f63da0e8c2a6 3 2444 45 Cheers, Peer On May 12, 7:49 

Re: Getting UNEXPECTED_INTERNAL_API_ERROR when doing exemption requests.

2010-05-13 Thread AdWords API Advisor
Hi Peer, This error is caused by a problem server-side, and unfortunately there isn't anything you can do to work around it. The core engineering team is aware of the issue and is looking into it. At this time I don't have an estimate of when the issue will be resolved. Best, - Eric On May 12,

Re: Getting UNEXPECTED_INTERNAL_API_ERROR when doing exemption requests.

2010-05-13 Thread Peer Jakobsen (AdWords API Guru)
Thanks for the update Eric, I'll change our code into doing two mutates, operations with and without the exemption requests. Best, Peer -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com http://groups.google.com/gro

Re: Getting UNEXPECTED_INTERNAL_API_ERROR when doing exemption requests.

2010-07-16 Thread AdWords API Advisor
Hi Peer, The cause of this issue appears to be the same as one you've already reported: http://groups.google.com/group/adwords-api/browse_thread/thread/167dda9be08144ff/ This core problem has hasn't been resolved yet, but the core engineering team is working on it. Best, - Eric Koleda, AdWor

Re: Getting UNEXPECTED_INTERNAL_API_ERROR when doing exemption requests.

2010-07-19 Thread Peer Jakobsen (AdWords API Guru)
Hi Eric, The previous problem I could solve by doing to requests, one with the keywords that requires exemptions and one with the keywords that require no exemptions. Do you know of any hack I can do to circumvent this issue? Thanks, Peer Jakobsen On Jul 16, 10:59 pm, AdWords API Advisor wrot

Re: Getting UNEXPECTED_INTERNAL_API_ERROR when doing exemption requests.

2010-07-19 Thread AdWords API Advisor
Hi Peer, Unfortunately there is no way to work around the issue at this time, but the engineers are actively working on a resolution. Best, - Eric On Jul 19, 3:36 am, "Peer Jakobsen (AdWords API Guru)" wrote: > Hi Eric, > > The previous problem I could solve by doing to requests, one with the >