Re: InfoService v201109 error

2012-06-21 Thread AdWordsAPIAdvisor
know the clientCustomerId and can proceed with the IS right away. -Danial, AdWords API Team. Original Message Follows: From: Amlan(BlueKai) amlan.chakrabo...@gmail.com Subject: Re: InfoService v201109 error Date: Fri, 25 May 2012 00:13:51 -0700 (PDT) Eric, I have

Re: InfoService v201109 error

2012-05-25 Thread Amlan(BlueKai)
Eric, I have the exact same problem as Denis. We have used the InfoService call in a generic way to get the customer ids for both unlinked and MCC accounts and the right thing happened (one customerId or a set of 'sub' customerIds returned). But now I have noticed that for a new MCC

Re: InfoService v201109 error

2012-04-02 Thread Eric Koleda
Hi Denis, I believe the results should be the same regardless of whether or not the account is a Google Apps for your domain account. If you just want to get information about your sub-accounts then you should use the ServicedAccountService instead. Best, - Eric On Friday, March 30, 2012

Re: InfoService v201109 error

2012-03-30 Thread Denis Olifer
Hi, Eric thanks a lot for your reply. This works for me. but for some of accounts i got zero values (ga accout used is Google for domains account, non-MCC) the response is soap:Envelope xmlns:soap=http://schemas.xmlsoap.org/soap/envelope/;soap:HeaderResponseHeader

Re: InfoService v201109 error

2012-02-24 Thread Eric Koleda
Hi Chris, The content of the 500 response will give you more information about what went wrong. Best, - Eric -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com http://groups.google.com/group/adwords-api

Re: InfoService v201109 error

2012-02-23 Thread Matt
It's working great now. Thank you! -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com http://groups.google.com/group/adwords-api =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you

Re: InfoService v201109 error

2012-02-23 Thread Eric Koleda
Hi Chris, It looks like you have some namespace issues. The RequestHeader element should be in the cm namespace, not mcm. Best, - Eric -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com

Re: InfoService v201109 error

2012-02-23 Thread chris h
Hi Eric, Scanning back through the forum, I found this posting you had made: That was my mistake, I described the solution incorrectly. The SoapHeader element should be in the service's namespace, but it's contents should be in the cm namespace. So following that guidance, I tried:

Re: InfoService v201109 error

2012-02-22 Thread Eric Koleda
Hi All, We pushed out a change today that should allow you to retrieve the customer ID of unlinked accounts from the InfoService. If you call the InfoService using the ApiUsageType of UNIT_COUNT_FOR_CLIENTS while authenticated as the unlinked non-MCC account, you should receive back a single

Re: InfoService v201109 error

2012-02-22 Thread chris h
Hi Eric, I'm getting an HTTP 500 error when I do this. Here's the SOAP message I tried using: ?xml version='1.0' encoding='utf-8'? soap:Envelope xmlns:soap='http://schemas.xmlsoap.org/soap/envelope/' xmlns:xsi='http://www.w3.org/2001/XMLSchema-instance'

Re: InfoService v201109 error

2012-02-21 Thread Eric Koleda
Hi All, We are working on creating a solution before the sunset and hope to have more information soon. Best, - Eric -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com http://groups.google.com/group/adwords-api

Re: InfoService v201109 error

2012-02-08 Thread Matt
Is it fair to assume that there will be no solution before the sunset? If so, will parts of the previous api still be available until there is a suitable replacement in the current or future versions like previous releases? -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on

Re: InfoService v201109 error

2012-01-31 Thread Eric Koleda
Hi, We are currently working on a solution that will allow the fetching of data for unlinked accounts. Please watch the blog for an announcement. Best, - Eric -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com

Re: InfoService v201109 error

2012-01-31 Thread Dr.g.
O.k. I will, Thanks again for the help On Jan 31, 11:56 pm, Eric Koleda eric.kol...@google.com wrote: Hi, We are currently working on a solution that will allow the fetching of data for unlinked accounts.  Please watch the blog for an announcement. Best, - Eric --

Re: InfoService v201109 error

2012-01-30 Thread Eric Koleda
Hi Roee, The ServicedAccountService only works on accounts that are linked to an MCC account. Unlinked accounts will not be returned by that service. Best, - Eric -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com

Re: InfoService v201109 error

2012-01-30 Thread Dr.g.
Hey Eric, Thanks for the reply, But what about unlinked accounts? how can I get their currency code and account name when the accountService from V13 will sunset? Thanks. On Jan 30, 8:50 pm, Eric Koleda eric.kol...@google.com wrote: Hi Roee, The ServicedAccountService only works on accounts

Re: InfoService v201109 error

2012-01-23 Thread Dr.g.
Hey, It may be related bug, but I obtain the CustomerId from my client then use it to create AuthToken. but when using it in the ServicedAccountService I'm getting an empty account in return. Is there a limitation on ServicedAccountService compering to the old AccountService in terms of which

Re: InfoService v201109 error

2012-01-18 Thread MT
It seems report downloading using the client email header has now been disabled. As a result, apps are broken and people who've paid for them can't use them anymore. You weren't willing to postpone the email header deprecation, even though you currently offer us no way of getting the apps to

Re: InfoService v201109 error

2012-01-18 Thread sms_adwords
Hello, I'm also affected by this bug - are there any updates regarding a possible fix? Is Google's advice still to ask the customer for their customerId? Thanks in advance for any info, S On Dec 20 2011, 4:13 pm, Eric Koleda eric.kol...@google.com wrote: Hi Yagmur, Unfortunately I don't have

Re: InfoService v201109 error

2012-01-18 Thread Eric Koleda
Hi, There are no updates regarding this gap in our offering. At this time our recommendation remains to obtain the customer ID from the customer. Best, - Eric -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com

Re: InfoService v201109 error

2011-12-20 Thread Eric Koleda
Hi Yagmur, Unfortunately I don't have any updates at this time. Do keep in mind that the clientCustomerId header is usually not required, if you authenticate directly against the target account. The only exception is report downloading, which currently does enforce that the clientCustomerId

Re: InfoService v201109 error

2011-12-16 Thread yagmur
Hi Eric, I was wondering if there is an update on this bug? Not being able to get the customer id for an unlinked account, which I guess is major portion of all accounts, is a major problem. Thanks for your attention, Yagmur On Dec 2, 2:04 pm, Eric Koleda eric.kol...@google.com wrote: Hi

Re: InfoService v201109 error

2011-12-02 Thread yagmur
Hi Eric, Can you guys do a blog post on this when you have the fix for it? I am sure a lot of people would be interested in hearing about it when the fix is in as well. Thanks, Yagmur -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group:

Re: InfoService v201109 error

2011-12-02 Thread Eric Koleda
Hi Yagmur, That's a good suggestion, and something we will keep in mind. Best, - Eric -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com http://groups.google.com/group/adwords-api

Re: InfoService v201109 error

2011-12-01 Thread Eric Koleda
Hi, We are aware that there is a gap in our offering when it comes to obtaining the customer IDs of unlinked accounts, and we are working on ways to address that. Asking the user for the CID is the only workaround at the moment, but we recognize it's not ideal. That said, API version sunsets

Re: InfoService v201109 error

2011-11-30 Thread MT
Ok, thanks for confirming this. Would it thus be possible to postpone the deprecation of the client email header until there is a solution to this? Otherwise many of my clients won't be able to anymore use my tool, for which they've paid. I'm sure other developers will face similar problems as

Re: InfoService v201109 error

2011-11-30 Thread Eric Koleda
Hi, At this time there are no plans to postpone the sunsets. I would recommend you to change your application so that it gets the customer ID from the user. Best, - Eric -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group:

Re: InfoService v201109 error

2011-11-30 Thread MT
Can't you reconsider the sunset? It's really a pain to develop for this API with issues like this not thought out in advance. It's only a few months since you recommended me to use the client email header, I put time into changing my app to do this, people bought the tool based on this, and now

Re: InfoService v201109 error

2011-11-29 Thread MT
Ok, but what about the situation when the authenticated account is not an MCC, and in the selector, the client email of the authenticated non- MCC account is passed? Seems the service does not work in these cases. This is a problem because we need some way of obtaining the account ID of a non-MCC

Re: InfoService v201109 error

2011-11-29 Thread Eric Koleda
Hi MT, You are correct that it's currently not possible to obtain the Customer ID for an unlinked account, since as you mentioned neither the ServicedAccountService nor InfoService provide that information. Currently the only workaround is to ask the customer to also provide their customer

Re: InfoService v201109 error

2011-11-28 Thread Eric Koleda
Hi MT, That information is not outdated, and you can use an arbitrary MCC account. However, the clientEmail you provide in the selector must exist somewhere under the authenticated MCC or you will receive that error. Best, - Eric Koleda, AdWords API Team --

Re: InfoService v201109 error

2011-11-28 Thread Larry
I am following the threads in this forum to figure out how to add a campaign in a sandbox environment v201109, but haven't had a luck of succeeding. And that seems impossible to me now if I start in scratch. Here is what I found so far in sandbox v201109: 1. In order to add a campaign (running

Re: InfoService v201109 error

2011-11-25 Thread MT
Thanks. The request now goes through, but when using it on my non-MCC account to get the ID for the email, I get this error: soap:Envelope xmlns:soap=http://schemas.xmlsoap.org/soap/envelope/; soap:Header ResponseHeader xmlns:ns2=https://adwords.google.com/api/ adwords/cm/v201109

Re: InfoService v201109 error

2011-11-23 Thread MT
Thanks, but that doesn't solve the issue. Could you please post an XML example of a successful request? I think there may be some issue with the namespaces. On Nov 22, 6:51 pm, Eric Koleda eric.kol...@google.com wrote: Hi, In v201109 we enabled XML validation for all of our SOAP requests in

Re: InfoService v201109 error

2011-11-23 Thread Danial Klimkin
Hello MT, I just checked the 'get_client_customer_id.rb' example and it works perfectly for me. The XML code you are provided does not look like library-generated code though. Are you using our client libraries or generate the XML yourself? The problem with your code is that the XML items

InfoService v201109 error

2011-11-14 Thread MT
I'm trying to fetch a customer ID for an email (based on this example: http://code.google.com/p/google-api-ads-ruby/source/browse/adwords_api/examples/v201109/get_client_customer_id.rb), my request is: ?xml version=1.0 encoding=UTF-8? soap:Envelope