Re: Issue with uploading large amounts of data using MutateJobService

2014-09-24 Thread Anash P. Oommen (AdWords API Team)
Hi Alan, This fix should be live now, let me know if you are still facing issues. Cheers, Anash P. Oommen, AdWords API Advisor. On Tuesday, September 23, 2014 4:37:00 AM UTC-4, Alan Coleman wrote: > > Hi Anash, > > Is there any update on this fix? Or a timescale in place? > > We'd really like to

Re: Issue with uploading large amounts of data using MutateJobService

2014-09-23 Thread Alan Coleman
Hi Anash, Is there any update on this fix? Or a timescale in place? We'd really like to be able to make use of this aspect of the API. Many thanks. On Thursday, September 4, 2014 8:00:59 PM UTC+1, Anash P. Oommen (AdWords API Team) wrote: > > Hi Brian, > > A fix is being worked upon, it should

Re: Issue with uploading large amounts of data using MutateJobService

2014-09-04 Thread Anash P. Oommen (AdWords API Team)
Hi Brian, A fix is being worked upon, it should hopefully be in place during the next server update. Cheers, Anash P. Oommen, AdWords API Advisor. On Tuesday, September 2, 2014 12:46:34 PM UTC-4, 360gam...@gmail.com wrote: > > Anash, > > What is the status of this datastore connection issue? I

Re: Issue with uploading large amounts of data using MutateJobService

2014-09-02 Thread 360gamaster1
Anash, What is the status of this datastore connection issue? Is it still unresolved? We are having problems with jobs working for a little while and then all jobs just start returning Pending status. We have already added the recommended retry code and they never return Complete status aft

Re: Issue with uploading large amounts of data using MutateJobService

2014-08-29 Thread Oliver
Anash, Can you please clarify what the documentation (I pointed out earlier) is referring to when it says: >> try to reduce the likelihood of jobs operating on the same AdGroups at the same time Is creating multiple Ads within the same adgroup using MJS something that the above is saying shou

Re: Issue with uploading large amounts of data using MutateJobService

2014-08-29 Thread Anash P. Oommen (AdWords API Team)
Hi Alan, Oliver, We have identified the issue at our end, it's a flaky connection to our datastore when creating and reading jobs. We are working on a fix, but meanwhile you can put a retry loop around your code to resubmit the job. MJS can handle the batch size you are providing, so this error

Re: Issue with uploading large amounts of data using MutateJobService

2014-08-29 Thread Oliver
Thanks Alan for the update. Let us know if the changes you make will have an effect. Hopefully also the API team will shed some light on this. Oliver On Friday, August 29, 2014 9:14:44 AM UTC+1, Alan Coleman wrote: > > Hi Oliver, > > Thanks for getting involved, that's an interesting find in t

Re: Issue with uploading large amounts of data using MutateJobService

2014-08-29 Thread Alan Coleman
Hi Oliver, Thanks for getting involved, that's an interesting find in the documentation that I haven't seen before. I started this post about the UNEXPECTED_INTERNAL_API_ERROR which I'm sometimes receiving when trying bulk uploads using MJS - Hopefully this is being looked into. However there

Re: Issue with uploading large amounts of data using MutateJobService

2014-08-28 Thread Oliver
I'm about to do something similar to what Alan is doing and, hence, why I'm also interested in this. I see on this page: https://developers.google.com/adwords/api/docs/guides/batch-processing there is a paragraph that says: - When submitting a lot of concurrent jobs for the same cus

Re: Issue with uploading large amounts of data using MutateJobService

2014-08-28 Thread Alan Coleman
Thanks Anash, I caught another such error in my SOAP Log this morning, although this time the error returned before any results. I'd really appreciate it if you could take a quick look and let me know what you think. Many thanks. HTTP/1.1 500 Internal Server Error Content-Type: text/xml; char

Re: Issue with uploading large amounts of data using MutateJobService

2014-08-27 Thread Anash P. Oommen (AdWords API Team)
Hi Alan, InternalApiError.UNEXPECTED_INTERNAL_API_ERROR means that something unexpected happened at our end. MutateJobService should be able to process the kind of batch size you provide without any issues. Can you please provide the SOAP request id (or the sanitized SOAP logs)? You can turn o

Issue with uploading large amounts of data using MutateJobService

2014-08-27 Thread Alan Coleman
Hello everyone, I'm creating some functionality in our app to build a fresh copy of a campaign based on a current campaign's ALL_TIME sqpr report. The report has the potential to produces tens of thousands of search terms - Which will in turn be created into AdGroups, TextAds, Keywords and Neg